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    <job>
      <externalid>f93bc797-a1b</externalid>
      <Title>Senior Software Engineer</Title>
      <Description><![CDATA[<p><strong>About the Role</strong></p>
<p>We are looking for an ambitious, experienced, and driven individual to join our product and platform development team. As a Senior Software Engineer, you will design and develop large and complex product features that are delivered to 820 million monthly active users and can scale to 100K+ RPS.</p>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Design and develop large and complex product features that are delivered to 820 million monthly active users and can scale to 100K+ RPS.</li>
<li>Lead cross-team projects and collaborate with developers, QAs, and other departments.</li>
<li>Take ownership of the product&#39;s architecture, performance, and quality. Ensure that the right architecture, design, and technical decisions are taken by the developers in the team.</li>
<li>Take initiatives to ensure that the best practices for software development are followed by the team.</li>
<li>Optimize application for maximum speed and scalability.</li>
<li>Contribute to hiring and onboarding processes.</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>8+ years of medium to large-scale software development experience.</li>
<li>Strong knowledge of designing and architecting complex systems.</li>
<li>Experience with benchmarking systems for performance, and failure detection.</li>
<li>Track record of mentoring and onboarding engineers.</li>
<li>Experience with project management and related tools and frameworks.</li>
<li>Knowledge of Posix compliant operating systems (we develop on Mac OS X and deploy on GNU/Linux).</li>
<li>Excellent problem-solving skills and a proactive approach to issue resolution.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Bachelor&#39;s degree in Computer Science (or equivalent).</li>
</ul>
<p><strong>Nice to Have</strong></p>
<ul>
<li>Exposure to project management and related tools.</li>
<li>Experience of working with Product Managers and Designers.</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel>senior</Experiencelevel>
      <Workarrangement>remote</Workarrangement>
      <Salaryrange></Salaryrange>
      <Skills>software development, system design, benchmarking, project management, Posix compliant operating systems, project management tools, working with Product Managers and Designers</Skills>
      <Category>Engineering</Category>
      <Industry>Technology</Industry>
      <Employername>Helpshift</Employername>
      <Employerlogo>https://logos.yubhub.co/j.com.png</Employerlogo>
      <Employerdescription>Helpshift is a customer service platform that serves over 820 million active consumers and is installed on 2 billion+ devices worldwide.</Employerdescription>
      <Employerwebsite>https://apply.workable.com</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://apply.workable.com/j/771D6402EB?utm_source=yubhub.co&amp;utm_medium=jobs_feed&amp;utm_campaign=apply</Applyto>
      <Location></Location>
      <Country></Country>
      <Postedate>2026-03-09</Postedate>
    </job>
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