{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/workforce-identity"},"x-facet":{"type":"skill","slug":"workforce-identity","display":"Workforce identity","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3eedf045-7a8"},"title":"Technical Account Manager, Auth0","description":"<p>We are looking for a Technical Account Manager to join our team in Tokyo. As a Technical Account Manager, you will be responsible for guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing. You will learn our customers&#39; business, gaining insights into their strategies, goals, and challenges, through the lens of identity. You will build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions.</p>\n<p>Your responsibilities will include:</p>\n<ul>\n<li>Serving as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing</li>\n<li>Learning our customers&#39; business, gaining insights into their strategies, goals, and challenges, through the lens of identity</li>\n<li>Building and nurturing long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions</li>\n<li>Conducting quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items</li>\n<li>Conducting ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices</li>\n<li>Monitoring customer health, satisfaction, and engagement, proactively addressing risks and escalations</li>\n<li>Collaborating with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity</li>\n<li>Analysing trends, identifying areas for improvement, and taking action to optimise customer outcomes</li>\n<li>Acting as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience</li>\n<li>Representing the voice of the customer, ensuring their needs and feedback shape the company&#39;s approach</li>\n</ul>\n<p>The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem-solving strategies and tactics often faced in the role.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3eedf045-7a8","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Okta","sameAs":"https://www.okta.com/","logo":"https://logos.yubhub.co/okta.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/okta/jobs/7671515","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["OAuth","OpenID Connect","SAML 2.0","APIs","HTTP request methods","Customer identity","Workforce identity","Security posture","SaaS/PaaS/cloud-based services","Software development lifecycle","Programming languages","Application builder practices","Customer research","Report generation","Data analysis","Presentation and whiteboarding/diagram skills"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:49:46.589Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tokyo, Japan"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"OAuth, OpenID Connect, SAML 2.0, APIs, HTTP request methods, Customer identity, Workforce identity, Security posture, SaaS/PaaS/cloud-based services, Software development lifecycle, Programming languages, Application builder practices, Customer research, Report generation, Data analysis, Presentation and whiteboarding/diagram skills"}]}