This role partners with stakeholders to translate business needs into scalable Workday solutions and drive continuous process improvement.

Responsibilities

• Configure and maintain Workday Recruiting (Job Application Framework, Recruiting Business Processes, Offer Letters, Recruiting Reports, Requisition Management, and Assessment setup) to ensure efficient candidate management.
• Manage the configuration of Eightfold, our candidate and recruiter-facing AI recruiting solution that integrates directly with Workday.
• Configure and support Workday Advanced Reporting, Learning, and Talent, including calculated fields, complex reports, business processes, condition rules, notifications, and security roles.
• Own end-to-end recruiting-related workflows in Workday and Eightfold, partnering with Talent Acquisition Operations and Recruiters to reconcile results, troubleshoot issues, and ensure compliance with applicable regulations.
• Support and coordinate Workday and Eightfold releases and new feature enablements: review release notes, assess impact, configure updates, and manage testing and sign-off.
• Serve as a Workday subject matter expert and escalation point for stakeholders; provide guidance on best practices and recommend process and configuration improvements.

Qualifications

• 5+ years of hands-on Workday experience, with significant configuration and support experience in Workday Recruiting.
• Experience supporting Eightfold or another CRM that integrates with Workday highly preferred.
• Experience in the financial services industry is a strong plus.

Technical Skills

• Strong Workday Recruiting configuration skills (Job Application Framework, Recruiting Business Processes, Offer Letters, Recruiting Reports, Requisition Management, and Assessment setup).
• Experience configuring and supporting Workday Recruiting and at least two of: Recruiting, Learning and Talent.
• Proven experience with business processes, security groups, calculated fields, and advanced/custom reports.
• Experience with EIBs and vendor integrations (especially payroll and benefits related) strongly preferred.

Soft Skills

• Strong analytical and problem-solving skills; high attention to detail and data quality.
• Excellent communication skills, with the ability to explain complex Workday configuration and recruiting processes to non-technical stakeholders.
• Ability to manage multiple priorities, meet deadlines, and work collaboratively in a fast-paced environment.

Preferred Qualifications

• Workday Pro certification or relevant Workday Recruiting training.
• Prior experience in a financial services organisation using Workday.
• Participation in at least one Workday implementation or major enhancement project involving Recruiting.

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