Your tasks will include configuring Windows Cloud Managed Clients in Intune, testing and validating new or adapted Intune configurations, documenting configuration changes, and evaluating pilot feedback from national and international teams.

You will also assist in building Power BI reports and automations, creating simple automations using agents and Power Automate, preparing meeting materials for national and international meetings, and maintaining software packages in Microsoft Intune.

As a member of our team, you will work closely with international teams and contribute to the development of our digital solutions.

We offer a unique opportunity to gain hands-on experience in a dynamic and innovative environment, working with cutting-edge technologies and collaborating with experienced professionals.

beneficiation package includes a variety of benefits, including a comprehensive health insurance plan, a pension scheme, and a generous holiday allowance.

If you are a motivated and enthusiastic individual with a passion for technology and innovation, we encourage you to apply for this exciting opportunity.

We look forward to receiving your application!

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Primary Responsibilities

• Provide first level support for technical problems
• Ability to work across multiple IT Support Groups
• Assist in developing and deploying computer images for laptop and desktop systems
• Support the set-up and maintenance of end user hardware and software
• Assist in the support of Apple IOS wireless users
• As assigned, completely configure, test and install files, applications and printers
• Record and resolve or escalate incoming support requests in various ticket tracking tools
• Work with Audio/Visual provider in the support of video conferencing and conference room equipment troubleshooting
• Track various IT assets with software/hardware tracking system(s)
• Transport, pack and unpack IT related equipment for installation or shipment
• Provide quality customer satisfaction, technical expertise, accuracy and timeliness in delivery
• Ensure Security policy is followed in regard to systems access
• Unlock user accounts and reset user passwords
• Seeks to ensure proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard competitive information in both electronic and non-electronic formats

Qualifications

• Education: High school diploma and associates degree in a technical field or equivalent
• Industry relevant training or technical courses strongly desired

Skills

• Support knowledge of Windows 10, Apple IOS, MS Outlook, SCCM, Wireless Technology, Remote field connectivity, MS Office, and hard disk imaging, Active Directory profile administration
• Ability to solve advanced technical problems and trouble-shoot complex issues
• Strong multi-tasking skills with the ability to handle multiple priorities
• Professionalism and drive for quality customer service
• Passion for technology as well as flexibility, desire, and ability to explore new fields of technical knowledge when needed

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This is a weekday shift position and works Monday-Thursday 7:00am-5:30pm.

Responsibilities:

• Performs scheduled and unscheduled inspections, maintenance, and repair of airframe and power plant systems and components per acceptable methods, techniques, and practices.
• Documents work performed in accordance with Regulatory and Repair Station/Quality Manual policies and procedures.
• Demonstrates proficiency with the methods, techniques, practices, tools, and equipment used during aircraft maintenance.
• Identifies, protects, and preserves piece parts and articles undergoing maintenance in accordance with RSM/QCM and company policies and procedures.
• Assures parts, products and materials that are installed meet regulatory requirements.
• Performs assigned work in a safe effective manner while practicing good housekeeping in accordance with company and regulatory requirements.
• Provides detailed turnovers when maintenance is left unfinished prior to shift changes.

Qualifications, Experience, and Skills:

• High School degree or equivalent required.
• Experience in FAR Part 145 Repair Station environment maintaining general and/or business/corporate aviation aircraft.
• A&P Certification required in accordance with 14 CFR Part 65 from a FAR Part 147 School.
• Experience with 14 CFR Part 43 required.
• Familiarization with 14 CFR Parts 91,135, and 145 preferred.

Key Performance Indicators:

• Working knowledge of maintenance software (i.e. Quantum, Corridor, and/or SAP), Windows operating systems and Microsoft office products.
• Thorough knowledge of aircraft maintenance requirements and inspection procedures and practices.
• Excellent oral and written communication skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure including time constraints and challenging situations.
• Ability to read work orders, blueprints, diagrams, manuals and process specifications, follow sequence of planned operations.
• Ability to work extended hours and travel to off-site locations requiring overnight stays with little notice as required.

Working Conditions:

• Incumbents may be routinely exposed to equipment operational noise heat-cold dust, and/or aircraft equipment, parts, or fuel odors.
• Incumbents may be required to stand, sit, squat, walk, bend, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
• Work in a safe and professional manner while adhering to all regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations, etc.).
• Read, hear, speak, and see with no restrictions, as required by job duties.
• Comprehend and adhere to management directions and/or safety instructions with no restrictions.
• Effectively communicate in Business English language.
• Pull, push, carry, lift, or move items up to 50 lbs. throughout the work shift without assistance, as required by job duties.
• Pull, push, carry, lift or move materials/people/items/equipment weighing 50 lbs or more during the work shift, with the use of Company provided 'reach assistance technology' or 'movement assist technology' (fork-lifts, pallet jacks, pulleys, dolly's, robotics reach equipment; people movers etc.), as required by job duties.

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The Core Technology Production Support team supports a suite of business-critical financial applications used by Middle Office, Operations, Treasury, and Trading. These platforms are central to the firm's PnL, risk, cash, trade processing, and regulatory reporting workflows.

Principal Responsibilities:

• End to end ownership of the production environment
• Infrastructure management
• Release planning and deployment
• Incident and problem management, including root cause analysis
• Capacity Planning / BCP Testing
• Build strong relationships with development and end-users/clients
• Foster the DevOps culture
• Focus on client service and delivery
• Become the go-to person for your area of responsibility
• Build subject matter expertise
• Create and maintain high quality documentation and runbooks
• Cross train other Support team members

Qualifications/Skills Required:

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related field.
• Minimum 2+ years’ experience supporting an enterprise environment
• Must have previous experience supporting business facing applications
• Strong scripting skills in one of the following: Python (preferred), PowerShell, Perl, etc.
• Excellent SQL skills and knowledge of various database systems
• Must be able to run and understand complex queries
• Ability to support both Windows and Unix/Linux environments

Preferred Skills:

• Experience working in a trading environment
• Exposure to the following:

• CI/CD (Jenkins/Octopus/Artifactory)
• Metrics/KPIs (Datadog/Influx/Tableau)
• Kafka
• Kubernetes
• AI (MCP/Agents)

The estimated base salary range for this position is $100,000 to $175,000, which is specific to New York and may change in the future.

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The team fosters a collaborative environment and is building a best-in-class program to partner with the business to protect the Firm's information and computer systems.

Principal Responsibilities:

• Provide a high level of security consultancy and engineering support for Windows/Active Directory/Azure security solutions including analysis and development of Windows security solutions.
• Strong understanding of modern authentication protocols, e.g., OIDC / OAUTH 2.
• Contribute to the vision, strategy, and drive design and implementation for authentication platforms both on premises and in the cloud.
• Provide security consultancy and engineering support for SAML, OIDC and Kerberos authentication across different Identity providers, including analysis and development of SSO, PKI, and other authentication solutions.
• Able to demonstrate clear understanding of current risks and threats related to Identity Management at technical and managerial levels.
• Actively monitor new and emerging security and privacy related technologies, trends, issues, and solutions and assess their applicability to key business initiatives and strategies.
• Participate in Information Security Incident Response activities for the Firm's environment.
• Liaison with key stakeholders to create and enforce policy including Technology organization, Trading units, Legal, Internal Audit, and Compliance.
• Provide support to Security and other technical operations staff to ensure smooth turnover from Engineering to Production - and provide mentoring to junior level security professionals.
• Develop and maintain documentation of all Security products including specific tools, technologies, and processes.

Qualifications/Skills Required:

• Bachelor's degree in computer science or engineering preferred.
• 7 + years' experience working in a technical role with a minimum of 2 + years' experience focusing on information security in the financial industry (preferred).
• Excellent understanding and experience of engineering Microsoft security solutions – including desktop and server operating systems, EntraID, Active Directory, Group Policy, Desired Configuration State, DNS, Messaging.
• Ability to understand code in C#/.NET and / or Python and strong scripting experience in PowerShell.
• Experience managing IaaS, SaaS solutions and services using CI/CD pipelines. Jenkins, Terraform experience is a strong plus.
• Solid understanding of SAML, OIDC and Kerberos authentication and related technology controls and best practices.
• Experience with Office 365 security controls including usage of Azure Active Directory, Conditional Access, o365 logging APIs, Microsoft CAS, and Microsoft Authenticator.
• Understanding and experience with implementing Data Loss Prevention (DLP) solutions, policies, and technologies.
• Understanding of Azure Information Protection (AIP) and its components, including labeling, classification, and encryption.
• Ability to develop and implement strategies to ensure compliance with data protection regulations, such as GDPR or HIPAA, utilizing DLP and AIP solutions.
• Strong knowledge and experience in a variety of security technologies including: EDR, SIEM, Vulnerability Management is a plus.
• Relevant security certification (CISSP, GCIA, CISM, etc.) and/or product certifications (PingFederate, Azure, Windows, AD etc.) a plus.

The estimated base salary range for this position is $175,000 to $250,000, which is specific to New York and may change in the future. Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package.

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Key responsibilities include serving as the primary interface with trading business units, ensuring seamless technology operations, and proactively addressing issues. The ideal candidate will thrive in a collaborative environment, demonstrate a strong sense of ownership, and be passionate about providing world-class support to drive business success.

The role requires a minimum of 5+ years of progressive technical support experience in an enterprise-level environment, preferably within the financial industry. The ideal candidate will have strong knowledge of Active Directory and Exchange, familiarity with ITIL frameworks and tools such as ServiceNow, and proven experience with market data platforms and vendor integrations.

In addition to the above requirements, the successful candidate will be able to prioritize and perform under pressure in a fast-moving, constantly changing environment. They will also be able to maintain and expand technical knowledge through continuous learning, with a focus on delivering exceptional customer support.

This is an exciting opportunity to work at the heart of a fast-paced trading environment, where technology and business intersect. You will have the chance to collaborate with top-tier professionals, tackle complex challenges, and make a direct impact on the success of our trading operations.

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You will likely have the following qualifications to succeed in this role:

• Bachelor's degree
• Strong willingness to learn, positive attitude, and a drive to succeed in this role and beyond
• A client-focused mindset with a 'can-do' attitude
• Strong communication and influencing skills, with an ability to build long-term workplace relationships
• Proven experience in similar positions, working with international companies and identifying product opportunities with corporate clients and seeing them through to a successful implementation
• Ability to prioritise and manage multiple projects & engagements
• Strong corporate banking product knowledge across Treasury/Cash Management, Foreign Exchange Trade Finance, and Capital Markets
• Understanding of regulatory and compliance processes
• Credit underwriting knowledge and experience
• Strong Windows capabilities; Excel, PowerPoint, Word, Outlook
• FINRA SIE, Series 63, and Series 79 licences are required. A contingency period to obtain licences can be provided at the discretion of the manager.

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You will play a crucial role in ensuring our on-site technical facilities operate smoothly while coordinating resource usage and providing hands-on support to remote engineering teams.

These engineers will gain a deep understanding of our physical infrastructure and technical facilities, enabling them to effectively install, configure, and maintain critical systems when needed.

A critical aspect of this role will be coordinating access to shared technical resources and serving as the on-site point of contact for remote engineers who need physical changes performed, transforming currently manual coordination processes into a more streamlined and efficient workflow.

Responsibilities:

• Install, configure, and maintain robot stations and related technical equipment on-site.
• Manage and maintain server infrastructure, workstations, and computing equipment in our facilities.
• Oversee network installations, including routers and cabling infrastructure.
• Coordinate access to technical facilities, maintaining schedules and ensuring orderly usage of shared resources.
• Establish and enforce safety protocols and usage guidelines for technical facilities.
• Provide hands-on support to remote engineers, performing physical changes and configurations as requested.
• Troubleshoot hardware, network, and connectivity issues, ensuring minimal disruption to operations.
• Document infrastructure configurations, changes, and maintenance procedures to ensure maintainability and knowledge transfer.
• Proactively identify maintenance needs and capacity constraints to prevent issues before they arise.
• Drive standardization and foster collaboration across different teams to achieve efficient facility usage.

Ideally you'd have:

• 5+ years of experience as an IT Technician, Field Engineer, Facilities Technician, or similar hands-on technical role.
• Proven track record of installing and maintaining server hardware and workstations.
• Experience configuring and troubleshooting network infrastructure and physical installation work.
• Experience coordinating shared resources or facilities, managing schedules and access.
• Familiarity with Linux, Windows and MacOS.
• Knowledge of Python/C++, scripting, and command line (cmd/bash) operations.
• Basic understanding of electrical systems for robot stations and equipment.
• Comfort with rapidly changing, fast-paced environments and a passion for finding solutions to complex physical infrastructure problems.
• Basic understanding of safety protocols and an eagerness to integrate them into facility operations.
• A hunger for learning new technologies, particularly in the realm of robotics and automated systems.
• Strong problem-solving, analytical, collaboration, and communication skills.

Nice to haves:

• Experience with robotics systems or automated equipment.
• Exposure to industrial charging systems or battery management systems.
• Prior experience in facility management or lab coordination.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions.

We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.

We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.

Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates.

We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws.

Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

Please see our privacy policy for additional information.

XML job scraping automation by YubHub

Develop and execute manual and automated test plans, test cases, and test scripts for Software & Firmware products. Perform thorough functional, regression, and user acceptance testing Identify, document, and track software/firmware defects Collaborate with developers to debug issues and verify fixes Contribute to continuous improvement of testing methodologies

Bachelor's degree in Computer Science, Engineering, or related field 3+ years of experience in software quality assurance Familiarity with agile development methodologies Testing in Linux and Windows environment Attention to detail and ability to work in a fast-paced environment Experience with Git and common platforms like Github or Bitbucket Experience with bug tracking systems (e.g., JIRA, Bugzilla) Strong debugging, analytical and creative problem-solving skills Excellent communication and teamwork abilities Aptitude for learning, Good documentation skills Ability to adapt & contribute to changing priorities. Eligible to obtain and maintain an active U.S. Secret security clearance

Basic proficiency in Python Familiarity of automated testing frameworks such as Pytest Automated UI testing tools like Playwright or Selenium is a plus. Backend testing experience

US Salary Range $113,000-$149,000 USD

XML job scraping automation by YubHub

Responsibilities: Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues. Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions. Assist users with software installations, account setups, and password resets. Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Level 2 or specialized teams with detailed documentation. Maintain and update IT knowledge base articles and self-service wikis for common issues. Perform routine maintenance tasks, such as software updates and system backups, as directed. Assist with onboarding new employees, including setting up workstations and accounts. Adhere to company IT policies, procedures, and security protocols. Provide new hire onboarding and offboarding service support

Basic Qualifications: High school diploma or equivalent; Associate’s degree in IT, Computer Science, or related field preferred. 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply) Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications. Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP). Strong communication and customer service skills to assist non-technical users effectively. Ability to prioritize tasks and manage time efficiently in a fast-paced environment. CompTIA A+, Network+, or similar certifications are a plus but not required. Ability work after hours and graveyard shifts

Preferred Skills and Experience: Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools. Basic knowledge of Active Directory and user account management. Willingness to learn and adapt to new technologies and processes

Compensation and Benefits: $90,000 - $110,000 + Equity (USD hourly) Base salary is just one part of our total rewards package at xA, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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This is a mid-level individual contributor role. You'll be expected to independently resolve the majority of day-to-day support needs, contribute to improving IT operations, and escalate appropriately when issues require deeper specialization.

Responsibilities:

• Triage, prioritize, and resolve incoming IT support requests with a strong focus on employee experience
• Provide primary support for endpoints (macOS & Windows) and common SaaS tools (Google Workspace, Okta, Slack, Zoom, Atlassian, etc.)
• Own on-site support for the Atlanta office:
• Support conference room A/V and meeting reliability (Zoom Rooms, displays, microphones, etc.)
• Provide basic office network support (switches, access points, ISP handoff), and coordinate escalations with vendors or internal owners as needed
• Manage office IT inventory (spares, loaners, adapters, cables)
• Coordinate vendor work and building IT needs as required
• Execute employee lifecycle tasks (onboarding, offboarding, access changes) with strong attention to security and least-privilege
• Assist with hardware procurement lifecycle (ordering, imaging, deployment, repairs, returns)
• Write and maintain documentation for standard operating procedures, how-tos, and common fixes
• Identify recurring issues and propose process improvements, automation, or tooling changes to reduce ticket volume
• Partner with Security, HR, Engineering, and Executive Assistants on cross-functional projects and incident response as needed

Requirements:

• 3+ years of experience in IT Support / IT Operations (or equivalent practical experience)
• Strong working knowledge of macOS and Windows support in a corporate environment
• Experience supporting a modern SaaS stack (Google Workspace, Slack, Zoom, Atlassian, Okta, etc.)
• Ability to troubleshoot systematically across hardware, OS, network, identity, and application layers
• Comfortable providing in-person support and communicating clearly with both technical and non-technical employees
• Strong ownership mindset, good judgment, and the ability to work independently while keeping stakeholders informed
• Solid documentation habits and a desire to improve how work gets done, not just close tickets

Nice to Have:

• Experience with device management tooling (e.g., MDM, endpoint security tooling)
• Experience supporting identity and access management workflows (Okta or Entra ID)
• Conference room / A/V support experience (Zoom Rooms or similar)
• Scripting or automation experience sufficient to streamline repetitive tasks
• Experience supporting executives and high-priority stakeholders

Compensation:

• The estimated pay range for this role is $105,000 - $120,000, depending on experience and location.
• Additionally, this role is eligible to participate in Temporal's equity plan.

Benefits:

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

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This role requires strong technical depth, sound operational judgment, and comfort operating in a fast-moving environment. You will work closely with Security, Systems Engineering, People Ops, and Engineering to support the full employee lifecycle while continuously improving reliability, automation, and operational maturity.

Key responsibilities include administering identity and access management platforms, managing macOS and Windows endpoints, administering ITSM platforms, and troubleshooting across SaaS, endpoint, identity, and network layers. You will also create and maintain technical documentation for systems and operational procedures.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including medical, dental, and vision insurance, company-paid life insurance, voluntary supplemental life insurance, short and long-term disability insurance, flexible spending account, health savings account, tuition reimbursement, ability to participate in employee stock purchase program (ESPP), mental wellness benefits through Spring Health, family-forming support provided by Carrot, paid parental leave, flexible PTO, catered lunch each day in our office and data center locations, and a casual work environment.

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At Cloudflare, we are on a mission to help build a better Internet. We run one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

About the Team

Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state advanced persistent threats (APTs).

About the Role

We are seeking a talented Senior Manager, Incident Response to join us in growing our Cloudforce One organization, where you will be instrumental in building a proactive and threat intelligence-driven approach to protecting Cloudflare and its customers from sophisticated and evolving threat actors.

Responsibilities

As a REACT Consultant, you will respond to customer security incidents in on-premises and cloud environments. You will detect and disrupt cyber threat activity across customer networks and cloud environments. You will engage with customers at all levels including Executive, VP, Director, and managerial levels. You will serve an integral role in the discovery and analysis of cyber threat intrusions, working alongside forensic analysts, threat researchers, detection engineers, and malware analysts to detect and mitigate malicious activity.

The findings you uncover will help identify Tactics, Techniques, and Procedures (TTPs) of ongoing threat activity to protect your customer and the greater Cloudflare customer base.

Requirements

Our ideal candidate will have 1-2 years of previous experience in cybersecurity with at least 1+ years in Digital Forensics or Incident Response. Candidates will have experience with hands-on forensic analysis in a Windows, Mac, and Linux environment. Ideally, this candidate will have experience triaging malware using static or dynamic analysis on Windows, macOS, or UNIX-based platforms.

You will be responsible correlating threat actor activity across the customers environment. Outstanding candidates will possess excellent verbal and written communication skills. You will also have experience with incident response reports and reliably be able to write simple scripts in Python or Golang.

Examples of desirable skills, knowledge and experience include:

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, related technical field, or equivalent training/practical experience
• 3+ years of previous experience in cyber security
• 2+ years of Incident Response experience
• 1+ years of customer-facing role
• Incident Response: experience conducting or managing incident response investigations for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists
• Computer Forensic Analysis: a background using a variety of forensic analysis tools in incident response investigations to determine the extent and scope of compromise
• Network Forensic Analysis: strong knowledge of network protocols, network analysis tools like Bro/Zeek or Suricata, and ability to perform analysis of associated network logs
• Reverse Engineering: ability to understand the capabilities of static and dynamic malware analysis
• Incident Remediation: strong understanding of targeted attacks and able to create customized tactical and strategic remediation plans for compromised organizations
• Network Operations and Architecture/Engineering: strong understanding of secure network architecture and strong background in performing network operations
• Cloud Incident Response: knowledge in any of the following areas: AWS, Azure, GCP incident response methodologies
• Communications: strong ability to communicate executive and/or detailed level findings to clients; ability to effectively communicate tasks, guidance, and methodology with internal teams
• Strong written and verbal communication skills, with the ability to establish and maintain strong working relationships with business groups
• Technical knowledge of common network protocols and design patterns including TCP/IP, HTTPS, FTP, SFTP, SSH, RDP, CIFS/SMB, NFS
• Familiarity with various cloud environments (AWS, Azure, O365, Google, Cloudflare)
• Understanding of MITRE ATT&CK and NIST Cyber Security Frameworks standards and requirements
• In-depth understanding of Windows operating systems and general knowledge of Unix, Linux, and Mac operating systems

Bonus Points:

• Proficient in Python or Golang, capable of writing modular code that can be installed on a remote system
• Proficient with Yara and writing rules to detect similar malware samples
• Understanding of source code, hex, binary, regular expression, data correlation, and analysis such as network flow and system logs
• Practical malware analysis experience with static, dynamic, and automated malware analysis techniques
• Possess mid-level experience as a Malware Analyst able to reverse engineer various file formats and analyze complex malware samples
• Reverse engineering experience with APT malware with an understanding of common infection vectors
• Knowledgeable of current malware techniques to evade detection and obstruct analysis
• Experience writing malware reports on unique and interesting aspects of malware
• Experience with malware attribution
• Experience with tracking and identifying threats through Indicator of Compromise (IOCs) pivoting and infrastructure enumeration
• Familiarity with bash command line executables to conduct static analysis and investigate IOCs

Travel requirements

Ability to travel up to 20% of the time

Position may require foreign and domestic travel, passport will be required

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Responsibilities:

• Certifications like CISA, CRISC, CGEIT, Security+, CASP+, or similar are preferred.
• Drive continual improvement in processes, procedures, and automations to improve the quality and effectiveness of the team.
• Participate in a 24/7 on-call rotation performing security incident response.
• Commandeering security incidents and updating stakeholders.
• Identify and develop new detection use cases and optimize existing detections.
• Collaborate on technical directions and solutions with other teams.
• Research and analyze patterns in security events across X's global infrastructure.
• Identify, design, and lead threat hunting missions to quantify and reduce threats.
• Manage and support the log collection, security scanning, intrusion detection, and other security-related systems.
• Design and assist in the development of automation to reduce false positives and handle events automatically.
• Analyze the security posture of systems via testing and vulnerability impact analysis.

Basic Qualifications:

• 2+ years of relevant information security experience.
• Self-starter, can receive a task and execute with minimal supervision.
• Strong Python scripting skills for implementing security automation.
• Knowledge of networking and macOS, Windows, or Linux operating systems.
• Knowledge of cloud security fundamentals and practices (vendor agnostic).
• Experience managing and/or deploying security technology.
• Experience with building queries and dashboards for security monitoring.
• Knowledge of current threats and techniques and a desire to research and learn more.
• Experience with malware analysis, forensics, or penetration testing.
• Problem-solving skills or experience with troubleshooting.

ITAR Requirements:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Preferred Skills and Experience:

• Elastic / OpenSearch or similar platforms.
• Open Source security automation tooling.

Compensation and Benefits:

$180,000 - $440,000 USD. Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

XML job scraping automation by YubHub

As a Product Support Engineer, you'll partner with our product and engineering teams to resolve bugs, prioritize customer requests, and document APIs and functionalities across multiple applications.

We are looking for exceptional support engineers who have the demonstrable ability to debug complex calling and meeting issues and the drive to learn and grow technically, solve challenging problems, and exceed customer expectations.

Responsibilities

• Triage, prioritize, and resolve or escalate tickets reported by Customer Support and other product development teams, such as product, engineering, and QA.

• Become the primary investigator of complex integration-related bugs.

• Own a specific production problem and/or customer request and provide active coordination between various internal teams in resolving them.

• Support engineering teams in deploying new features, hot fixes, upgrades/patches in production and staging environments, and work closely with QA and customer support teams to schedule and test.

• Develop extensive documentation for both customers and internal teams to reduce troubleshooting time and drive faster issue resolution.

• Research, analyze, and diagnose complicated technical issues by leveraging backend systems and logging.

• Lead active incident management and post-incident learnings.

• Generate detailed dashboards and reports to facilitate the product and engineering roadmaps, identifying the classes of incoming tickets and improving product quality & stability.

• Become a subject matter expert in one or more of the following areas: various products, technical stacks, deployment environments, and tools.

• Partner with engineering teams to develop robust monitoring and alert detection systems that aid in expediting issue identification.

• Monitor application performance and make recommendations to improve overall application proficiency.

• Collaborate with engineering and product teams to develop internal tools, enhance bug management workflows, and automate processes to create efficiency.

• Start leading and/or mentoring other production support engineers on a fast-growing team.

Requirements

• 5+ years of experience in supporting large-scale distributed systems, SaaS-based solutions, working with global distributed teams across multiple time zones.

• A technical background with excellent English written communication skills and empathy for software engineers and customers is vital.

• Attention to detail and a strong passion for quality – experience maintaining high-quality customer-facing software applications.

• Excellent problem solver who loves to learn and is interested in VOIP telephony, video meetings, and working with people.

• You are curious and persistent. Some issues take hours or days to pin down. You will also be self-directed and able to prioritize work so that everything that’s urgent gets done.

• Experience with, and/or an interest in learning, a broad array of frontend and backend languages & frameworks, and cloud computing technologies.

• Strong experience with Windows, MacOS platforms, and VDI environments.

• Strong experience with integrations in Real-Time Communication Platforms:

• CRM (Salesforce, Zoho, Hubspot).

• API platforms (Zapier).

• Support (Zendesk, ServiceNow).

• Collaboration (MS Teams, Slack).

• Deep understanding of networks and networking issues.

• Understanding of HTTP and SIP error codes.

• Ability to connect the dots between logs from different parts of the backend.

Our Tech Stack

• Python backend on Google App Engine / Google Cloud Platform, Vue.js frontend, Electron / PWA, real-time communications on WebRTC / SIP over HTTP, numerous integrations with third-party services.

Why Join Dialpad

• Work at the center of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee’s impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

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This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer's digital transformation. Solutions Engineers are experienced in using presentations, email, phone, and social media to connect with customers virtually and in person. We are looking for great teammates who can build and deliver sales presentations and customised product demonstrations to educate Okta's Customers (from developers to product managers to C-level executives) on best practices throughout their cloud security technology journey.

We believe Okta's Solutions Engineers empathise with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilise both.

As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta's Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager, Solutions Engineers, this Senior Solutions Engineer (Okta) will partner with Commercial Account Executives. As a Senior Solutions Engineer at Okta, you will be the technical lead in all stages of the customer lifecycle. You will focus on delivering customer value by aligning customer requirements to business results enabled by Okta solutions. You will contribute to account and opportunity strategies and, collaboratively, demonstrate the value of Okta solutions through presentations, whiteboard sessions, and proof-of-concept demonstrations.

What You'll Do

As a Senior Solutions Engineer, you'll be a strategic technical expert for a customer-facing sales team. You'll use your skills to:

• Work alongside the Corporate/Expansion (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta's solutions

• Serve as a technical advisor: Partner with the sales team to educate customers on Okta's identity solutions and demonstrate their value.

• Solve customer challenges: Understand customer needs and provide tailored product demonstrations to show how our solutions can solve their business problems.

• Lead technical engagements: Answer product and technical questions, and plan and deliver complex Proofs of Concept (POCs) by collaborating with other Okta engineering teams.

• Drive product and knowledge growth: Share customer feedback with our product teams to influence future enhancements and contribute to the team's knowledge by sharing best practices and reusable assets.

• Stay ahead of the curve: Keep up with competitive analysis and market differentiation to better position Okta.

• Support company events: Represent Okta at marketing events, including conferences, user groups, and trade shows.

What You'll Bring

• Experience: 8+ years of experience in pre-sales engineering and solution selling, with a strong background in Enterprise account segments.

• Technical Acumen:

• Deep understanding of identity protocols (e.g., SAML, OIDC, OAuth, FIDO, Passkeys, SCIM, LDAP).

• Working knowledge of cloud platforms like AWS, Azure/Entra, and GCP.

• Experience with REST APIs and SDKs.

• Hands-on experience in one or more of the following: front-end web development, back-end development, scripting (Bash, PowerShell), or DevOps (Docker, Kubernetes).

• Understanding of identity-related cybersecurity topics (e.g., phishing, MFA bypass attacks, privilege escalation).

• Communication & Presentation Skills: The ability to simplify complex technical concepts and deliver compelling presentations to diverse audiences, from developers to C-level executives. You should be skilled at diagramming user journeys and complex architecture.

• Strategic Mindset: Proven skills in territory management, including building pipelines and collaborating with sales counterparts.

• Travel: Ability to travel up to 25% of the time.

• A bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.

Bonus Skills (Ideally, You Have)

• Experience in the IAM space

• Hands-on knowledge of Identity Governance (IGA) or Privileged Access Management (PAM) solutions.

• Practical experience with Windows Server, Active Directory, LDAP, and Federation services.

You might also have (not mandatory):

• AI & Emerging Tech: Expertise with Agentic AI and LLM-based workflows. You understand the use cases for AI agents, both internal and external, and have familiarity with MCP servers.

#LI-Remote #LI-CM

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Your mission will be to package our AI capabilities into elegant desktop experiences that put unprecedented capabilities at users' fingertips. You will work with a talented team of engineers, researchers, and product specialists to design and implement key components that bridge our AI technology with intuitive user interfaces.

Join us in this exciting mission to transform how people engage with our AI technology and unlock new realms of human potential.

Today, our app is mostly web-based – but we’re eager to build the best possible version of Claude for macOS and Windows with a mix of both native and web technologies.

You might be a great fit for this role if you’re up for the challenge of learning multiple programming languages. We are more interested in strong engineers excited to learn new languages and technologies to build the best possible experience than we are looking for people with hands-on experience in Chromium, Electron, C++, or the various native macOS and Windows APIs.

We believe that strong engineers can learn whatever technology is best suited to build the best possible experience – and we understand that even the best engineers will have little experience with one of the operating systems and areas we’d like to invest in.

We’re looking for curious engineers excited to figure out, with us, what AI on the desktop could do.

Responsibilities:

• Develop and maintain the core infrastructure and features within Claude.ai and in our Electron-based desktop app using a typical web stack (TypeScript, React)

• Use native code (Rust, Swift, C++) to bring advanced features to the desktop app, connecting Claude to macOS and Windows

• Optimise application performance, memory usage, and startup time across platforms

• Design and build robust update mechanisms and deployment pipelines

• Create monitoring tools to track application performance and user experience

• Build a strong intuition for how advanced LLMs could be most useful on your computer, augmenting humans in their work

You may be a good fit if you have:

• Have 5+ years of experience as a software engineer, with strong emphasis on desktop application development

• Have practical experience with Electron and deep understanding of its architecture

• Possess strong JavaScript/TypeScript skills and experience with modern frontend frameworks

• Take a product-focused approach and care about building solutions that are robust, scalable, and easy to use

• Have experience with native module development in C++ to extend application capabilities

• Understand macOS and/or Windows platform-specific technologies and development patterns

• Have experience with cross-platform application packaging, code signing, and distribution

• Thrive in a fast-paced, collaborative environment and enjoy working closely with cross-functional teams

We’re working with a large number of technologies - and you might be an excellent candidate even if you’ve only worked with a subset of them. An ideal candidate may have never used Electron before but does have hands-on experience in working with Chromium’s C++. Similarly, a great candidate may have worked on Electron apps, but hasn’t used C++ or Swift before. We understand that even the best engineers will have more experience with some platforms than others.

Strong candidates may also have experience with:

• Experience working on and building operating systems, browsers, or deeply OS-integrated software (screensharing, video-calling, game engines, etc)

• Experience integrating and working with AI/ML models and understanding their capabilities

• Demonstrated success implementing cross-platform development strategies

• Vision for the future of AI-powered desktop applications and a drive to make that vision a reality

• Have experience with IPC (Inter-Process Communication) and security in desktop applications

Deadline to apply: None. Applications will be reviewed on a rolling basis.

The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $320,000-$405,000 USD

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We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer's digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta's Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you'll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta's solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you'll bring to the role

• 8+ years pre-sales engineering experience and solution selling
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

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Collaborate with engineering partners to understand their requirements and translate them into functional and technical solutions alongside other EngOS (engineering software support) team members Provide training and support to users during and post-implementation to ensure adoption of new technology Lead the development and implementation of new features, including defining project scope, requirements, timelines, and budgets Collaborate with developers to identify and address issues, bugs, and enhancement requests from both PLM and any integration to other systems (CAD, etc.) Provide support for the installation and post go-live of upgrades and new modules within PLM Work with vendors and third-party service providers to implement upgrades and new modules Collect infrastructure and configuration questions for PLM and any integration to other systems (CAD, etc.) Collaborate with a global PLM team to ensure system alignment across regions, optimize processes, and maintain data integrity for effective product lifecycle management.

Required qualifications include 5+ years of experience in installing, developing, implementing, upgrading, and maintaining engineering software tools (PLM, CAD, CAE, SysML, etc.), understanding of CAD/CAM/CAE systems and their integration with PLM solutions, strong analytical and problem-solving skills, excellent communication and collaboration skills, knowledge of both Windows and Linux systems, and software installations (AWS Cloud/Azure nice but not required).

The salary range for this role is £66,000-£88,000 per year.

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You will set the technical direction, write code and ship tooling alongside your team, and build the culture and processes that allow the team to scale.

Corporate Security at Anthropic encompasses everything that protects our people, endpoints, networks, SaaS ecosystem, and corporate data,the full surface area outside of production infrastructure.

The scope is broad and the team is deliberately small, which means you'll need deep technical skills across multiple domains, strong judgment about where to invest, and a bias toward automation and engineering-driven solutions over manual process.

You'll report into Security leadership and partner closely with IT, Infrastructure Security, Detection & Response, and GRC teams.

This role is high-visibility and high-autonomy: you'll be expected to define the roadmap, make architectural decisions, and represent Corporate Security across the company.

Responsibilities:

Technical Leadership & Hands-on Engineering

• Own the security architecture, tooling, and controls for Anthropic's corporate environment end-to-end, including endpoint fleets (macOS, Windows, ChromeOS), campus and office networks, SaaS applications, mobile devices

• Design, build, and ship security automation, integrations, and internal tooling,including leveraging Claude and LLMs to accelerate security workflows

• Define and enforce security baselines, hardening standards, and configuration policies across all corporate platforms

• Define what it means to operate safely in an environment where AI agents act more like humans than actual humans

• Evaluate, select, deploy, and operate corporate security tools (EDR/XDR, MDM, ZTNA, CASB/SSPM, email security, DLP, browser security, etc.)

• Drive vulnerability management for corporate assets, including patch orchestration, risk-based prioritization, and exception management

• Lead security reviews of new SaaS adoptions, corporate infrastructure changes, and IT projects

People Leadership & Team Building

• Manage, mentor, and grow a purposefully lean team of Security Engineers; set clear expectations, run effective 1:1s, and create an environment where engineers do the best work of their careers

• Hire and build the team as scope expands,own the hiring bar and pipeline for Corporate Security Engineering roles

• Balance your own IC contributions with the team’s needs; know when to go deep on a problem yourself and when to delegate and coach

• Foster a culture of operational excellence, blameless incident review, and continuous improvement

Strategy & Cross-Functional Partnership

• Define and own the Corporate Security roadmap, aligning investments to Anthropic’s risk profile and growth trajectory

• Partner with IT Operations to ensure security is embedded in endpoint provisioning, network design, and SaaS lifecycle management

• Collaborate with Detection & Response on telemetry coverage, detection engineering, and incident handling for corporate-sourced events

• Partner with Infrastructure and Security Engineering teams to ensure security standards are consistent across all of Anthropic

• Communicate security posture, risks, and investment needs to Security leadership and cross-functional stakeholders clearly and persuasively

Requirements

• 8+ years of Security Engineering experience in a corporate/enterprise security domain (endpoint security, network security, SaaS security, identity, or a combination)

• 2+ years of experience managing or tech-leading a team of engineers, with a demonstrated track record of developing talent and shipping results through others

• Are a strong engineer who still writes code regularly,you can prototype a tool, write a detection, build an integration, or debug a complex configuration issue

• Have deep experience with macOS fleet security (this is our primary platform) and solid working knowledge of Windows and ChromeOS security

• Have hands-on experience deploying and operating EDR/XDR, MDM, ZTNA/zero trust, and identity security solutions at scale

• Understand modern SaaS security challenges: shadow IT, OAuth token sprawl, data exfiltration paths, SaaS-to-SaaS integrations, and SSPM/CASB tooling

• Can work independently with high autonomy, manage ambiguity, and make sound risk-based prioritization decisions in a fast-paced environment

• Have excellent communication skills and can translate complex security topics into clear recommendations for technical and non-technical audiences

Strong Candidates May Have

• Securing corporate environments at high-growth AI, cloud, or developer-tools companies

• Maturing a Corporate Security function from early stage, including defining scope, selecting the initial toolset, and hiring the founding team

• Advanced macOS security (system extensions, endpoint security framework, MDM profile engineering, Declarative Device Management)

• Network security architecture for hybrid/multi-office environments, including SD-WAN, ZTNA, DNS security, and network segmentation

• Browser security and isolation technologies (e.g., Island, Talon/Palo Alto, Chrome Enterprise)

• Proficiency in Python, Go, or similar languages for building security tooling and automation

• Experience leveraging LLMs/AI to augment security operations, build investigative tooling, or automate policy enforcement

• Familiarity with IaC (Terraform), CI/CD pipelines, and DevSecOps practices as they apply to corporate infrastructure management

• Mobile security for iOS/Android in a BYOD and corporate-managed device environment

• Data Loss Prevention (DLP) program design and implementation across endpoints, email, SaaS, and cloud storage

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

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The Sandbox service team at xAI builds and maintains a secure, scalable system that gives our models safe, controlled access to computational environments.

This infrastructure powers critical workloads across training and product, enabling models to run code, build software, interact with tools, and even control applications with user interfaces.

We provision containers and virtual machines on large-scale clusters, granting models interactive control over these remote environments.

Our work spans the full stack: from orchestrating massive jobs and resource scheduling at the cluster level, to fine-tuning filesystem performance on nodes.

Responsibilities

• Build and maintain a secure, scalable system that gives our models safe, controlled access to computational environments
• Provision containers and virtual machines on large-scale clusters, granting models interactive control over these remote environments
• Work on the full stack: from orchestrating massive jobs and resource scheduling at the cluster level, to fine-tuning filesystem performance on nodes

Requirements

• Expert knowledge of Rust, C++ or Go
• Familiarity with Python
• Deep experience with either Linux or Windows systems (familiarity with both is a strong plus)
• Experience with virtualisation and containerisation technologies (e.g., cgroups, KVM, gVisor, QEMU)
• Solid knowledge of the networking stack

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Professional Services Consultant for Zero Trust Services/SASE and Network Services, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.

Responsibilities:

Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.

Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.

Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.

Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.

Provide guidance to the customer to configure their CPEs and integration points.

Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.

Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.

Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

5+ years of experience working in a customer-facing technical implementation or onboarding team, security engineering team, security operations center or other highly technical team

Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

Deep understanding of Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs

Deep understanding of Zero Trust technologies such as Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB and Cloud Email Security

Deep understanding of SSO, ADFS, LDAP and SAML and the role of the IdP for SSO.

Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS

Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3

Network transformation technologies such as MPLS, SD-WAN or WAN Optimization

Ability to manage a project, work to deadlines, and prioritize between competing demands

Demonstrated technical experience (hands-on-keyboard) with:

Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies

Software distribution & deployment in Microsoft, Mac and Linux environments

Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc

Windows & Linux Server system administration

Windows, MacOS and Linux client endpoints troubleshooting

Experience debugging Network connectivity issues using Network Troubleshooting Tools

Preferred but not mandatory:

Software distribution via Mobile Device Management platforms

Experience with Microsoft Active Directory, GPO, AzureAD an Intune

Experience with Zero Trust Implementation and deep understanding of the Zero Trust Frameworks like NIST will be a huge plus

Experience implementing or understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2

Security skills and certifications such as CISSP, GCIA GCIH, GCFA, GCFE, CCIE, CCNP, JNCIE or MCSE will be a huge plus

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The ideal candidate should be prepared to go beyond boundaries and extend support to the team and members.

Support essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

• Support end-users following the IT Service Management Framework.
• Participate in service improvement projects and initiatives.
• Monitor system performance and troubleshoot issues.
• Help to improve the IT security posture and participate in internal and external audits.
• Carry out procurement and policy implementation tasks.
• Support clients and client-supporting teams on IT-related requests and projects.
• Run staff onboarding and offboarding sessions

Proven experience as a System Administrator, Network Administrator, or similar role.

• Basic knowledge of cloud platforms (GCP, Google Workspace, AWS, Azure).
• Experience with networks (LAN, WAN, WLAN) and patch management.
• Knowledge of system security data backup/recovery.
• Familiarity with various operating systems and platforms, including Mac/Apple OS/Windows/Chrome OS.
• Resourcefulness and problem-solving aptitude.
• Knowledge of Windows Intune and Jamf Pro.
• Working knowledge of ticketing systems and ITSM or ITOM.
• Excellent communication skills in English.
• Able to work in rotational shifts covering Australia, Singapore, India, and the US time zones, subject to business requirements only.
• Knowledge of scripting is an added advantage

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This role focuses on building, deploying, and managing internal Windows and Linux infrastructure while collaborating with other teams to develop scalable solutions.

Responsibilities:

• Building, managing, and supporting complex application stacks on Windows and Linux Servers.
• Providing Windows and Linux troubleshooting and technical support.
• Deploy, configure and support VMware technologies, including vCenter, ESX and Horizon.
• Use Puppet Enterprise to automate and manage configurations.
• Working with other engineering teams and third-party vendors to implement scalable solutions.
• Ensuring compliance by collaborating with internal audit and compliance teams.
• Developing and maintaining standard operating procedures.
• Participating in a 24/7 on-call support rotation.
• Managing and monitoring all installed Windows and Linux systems and infrastructure.
• Installing, configuring, testing, and maintaining operating systems and system management tools.
• Proactively ensuring high levels of system availability and reliability.
• Monitoring and optimizing application performance, identifying bottlenecks, and collaborating with developers to implement solutions.
• Writing and maintaining custom scripts to improve system efficiency and automation.

Required Qualifications:

• Deep understanding of infrastructure management and automation
• 3 to 5 years of experience in the following:
• Systems Engineering for Corporate Infrastructure.
• Managing large-scale Windows and Linux server environments.
• Virtualization at scale.
• Configuration Management.
• Managing scalable storage solutions, preferably NetApp.
• Developing and maintaining performance metrics for systems.
• Strong understanding of Puppet Enterprise and Puppet Open Source.
• Strong understanding of basic networking concepts.
• Proficient with using Puppet to automate and manage configurations.
• Ability to translate business needs into technical solutions.
• Outstanding analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Experience writing technical design documents and maintaining documentation.
• Familiarity with working in a source-controlled environment.
• Proficiency in scripting languages such as Bash, Python, or Perl.
• Experience with VMware services, including VMware data center virtualization and VMware Horizon.

Basic Qualifications:

• Familiarity with DevOps practices and CI/CD tools.
• Knowledge of orchestration tools.

Compensation and Benefits:

$162,000 - $226,000

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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Responsibilities: Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues. Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions. Assist users with software installations, account setups, and password resets. Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Level 2 or specialized teams with detailed documentation. Maintain and update IT knowledge base articles and self-service wikis for common issues. Perform routine maintenance tasks, such as software updates and system backups, as directed. Assist with onboarding new employees, including setting up workstations and accounts. Adhere to company IT policies, procedures, and security protocols. Provide new hire onboarding and offboarding service support

Basic Qualifications: High school diploma or equivalent; Associate’s degree in IT, Computer Science, or related field preferred. 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply) Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications. Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP). Strong communication and customer service skills to assist non-technical users effectively. Ability to prioritize tasks and manage time efficiently in a fast-paced environment. CompTIA A+, Network+, or similar certifications are a plus but not required. Ability work after hours and graveyard shifts

Preferred Skills and Experience: Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools. Basic knowledge of Active Directory and user account management. Willingness to learn and adapt to new technologies and processes

Compensation and Benefits: $90,000 - $110,000 USD hourly Base salary is just one part of our total rewards package at xA, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR Requirements: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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Responsibilities: Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues. Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions. Assist users with software installations, account setups, and password resets. Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Level 2 or specialised teams with detailed documentation. Maintain and update IT knowledge base articles and self-service wikis for common issues. Perform routine maintenance tasks, such as software updates and system backups, as directed. Assist with onboarding new employees, including setting up workstations and accounts. Adhere to company IT policies, procedures, and security protocols. Provide new hire onboarding and offboarding service support.

Basic Qualifications: High school diploma or equivalent; Associate’s degree in IT, Computer Science, or related field preferred. 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply). Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications. Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP). Strong communication and customer service skills to assist non-technical users effectively. Ability to prioritise tasks and manage time efficiently in a fast-paced environment. CompTIA A+, Network+, or similar certifications are a plus but not required. Ability work after hours and graveyard shifts.

Preferred Skills and Experience: Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools. Basic knowledge of Active Directory and user account management. Willingness to learn and adapt to new technologies and processes.

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Responsibilities include:

• Providing first-line technical support via phone, email, or in-person for hardware, software, and network-related issues.
• Troubleshooting and resolving basic IT issues, including desktop, laptop, printer, and peripheral malfunctions.
• Assisting users with software installations, account setups, and password resets.
• Logging, tracking, and documenting all service requests in the ticketing system, ensuring timely resolution or escalation.
• Escalating unresolved issues to Level 2 or specialized teams with detailed documentation.
• Maintaining and updating IT knowledge base articles and self-service wikis for common issues.
• Performing routine maintenance tasks, such as software updates and system backups, as directed.
• Assisting with onboarding new employees, including setting up workstations and accounts.
• Adhering to company IT policies, procedures, and security protocols.

Basic qualifications include:

• High school diploma or equivalent; Associate’s degree in IT, Computer Science, or related field preferred.
• 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply).
• Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications.
• Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP).
• Strong communication and customer service skills to assist non-technical users effectively.
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment.

Preferred skills and experience include:

• Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools.
• Basic knowledge of Active Directory and user account management.
• Willingness to learn and adapt to new technologies and processes.

Compensation and benefits include:

• $90,000 - $110,000 + Equity (USD hourly).
• Comprehensive medical, vision, and dental coverage.
• Access to a 401(k) retirement plan.
• Short & long-term disability insurance.
• Life insurance.
• Various other discounts and perks.

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Key responsibilities include:

• Providing second-line technical assistance for hardware, software, and network issues via phone, email, or in-person.
• Diagnosing and resolving complex technical problems, including system crashes, network connectivity issues, and software conflicts.
• Managing and administering user accounts, permissions, and access controls in systems like Active Directory.
• Assisting with the deployment, configuration, and maintenance of hardware (desktops, laptops, servers, and peripherals) and software applications.
• Monitoring and maintaining IT systems, including performing patch management, updates, and basic server administration.
• Documenting and updating IT service tickets with detailed resolutions and escalating unresolved issues to Level 3 experts or specialized teams.
• Contributing to and maintaining IT knowledge base articles and self-service wikis to enhance user self-sufficiency.
• Supporting IT projects, such as system upgrades, migrations, or new technology rollouts.
• Training and mentoring Level 1 technicians, providing guidance on troubleshooting techniques and best practices.
• Ensuring compliance with company IT policies, security standards, and data protection protocols.

The ideal candidate is a problem-solver with strong technical expertise, excellent communication skills, and a commitment to delivering outstanding customer service.

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Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and is public on Nasdaq Stockholm Main Market: YUBICO.

We are a global company with a strong company culture and employees located in over 14 countries. Yubico’s headquarters are based in Stockholm, Sweden and Santa Clara, CA.

Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organisations helping at-risk individuals through our philanthropic initiative, Secure it Forward.

We are looking for a talented individual to join the IT team to help with the growing needs in our Singapore office. As our first on-site IT team member, you'll be responsible for providing comprehensive IT support, managing endpoints, and administering systems.

About you:

• You are a systematic troubleshooter
• You like to work collaboratively and have fun
• You are customer service-oriented
• You conduct yourself with the utmost integrity and are security-minded

Tasks & Responsibilities:

• Build and configure endpoints and peripheral devices (such as printers, scanners, mobile devices) related to desktop infrastructure
• Facilitate IT onboarding and offboarding tasks
• Manage IT assets, vendors, and procurement
• Install, configure and maintain devices, providing regular maintenance to ensure optimal functionality
• Provide global remote support, supporting a “follow the sun” Service Desk operations
• Identify, log, troubleshoot, and resolve technical problems both locally and remotely
• Create and provide end-user training and documentation
• Create and update knowledge base articles and internal documentation.
• Collaborate with teams across multiple time zones
• Manage office networking
• Some domestic and international travel may be required

Basic Qualifications:

• 5+ years experience providing end user support to in-office employees as well as remote workers around the world
• Experience with Okta (or other identity provider) and Google Workspace administration
• Highly skilled in the Windows and macOS endpoint configuration and support
• Endpoint hardening and configuration management experience
• Conference and Audio Visual support experience
• System administration of endpoint systems and cloud-based applications (SaaS)
• Office networking
• Organized in nature, with great documentation and communication skills

Bonus Qualifications:

• Familiarity with Atlassian products Jira Software, Jira Service Desk, or Confluence administration
• Familiarity with Physical Security & Office Access Management systems

Additional Information

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law.

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As a Simulation Applications Engineer, you will be responsible for designing and developing our operator training platform. A successful applicant will bring multifaceted backend and simulation tools expertise to create comprehensive training applications used to train Operators of Shield AI's UAVs in the field.

Responsibilities:

Perform generalist backend development for our operator training platform (OTT) Work with our training team to align on designs that bring about the best user experience and our internal engineering teams to support their development. Build out containers and integrate with other software applications to make the simplest workflows as possible on Linux and Windows. Perform DevOps for deployment, testing, containerization, and ongoing support of the OTT using both Windows and Linux Optimize performance and scalability of the simulation application to support complex training scenarios and multiple concurrent users. Rapidly prototype and evaluate new technologies to keep the training system at the cutting edge.

Required Qualifications:

BS in Computer Science or related engineering field with 3+ years of professional experience. Strong foundation in Python. Passion for creating an amazing user experience in a complex system. Backend experience with standalone and web-based applications Eagerness to learn, adapt, and grow in a collaborative team environment, with a proactive approach to problem-solving and communication. Eligible to obtain a clearance.

Preferred Qualifications:

Experience with TypeScript, Java, and C++ Experience creating and modifying DevOps pipelines Experience with Data Analysis tactics and designs Experience with Containerization Interest in aerospace and autonomous vehicles

$105,000 - $200,000 a year

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As part of the Cloud and Infrastructure team within Enterprise Operations, you will play a key role in ensuring the performance, scalability, and reliability of these systems to support various business units. This position may involve occasional travel to Shield AI locations.

Responsibilities:

Engineering:

• Manage and optimize multi-cloud infrastructure (Azure, AWS) for performance, reliability, and scalability.
• Support and optimize cloud and virtual machine environments, assisting with capacity planning, performance monitoring, security compliance, and vulnerability remediation.
• Assist in implementing and maintaining infrastructure systems, including servers, storage, backup solutions, and disaster recovery processes, for both public and private clouds.
• Continuously learn and adapt to emerging technologies and platforms, leveraging automation wherever possible.
• Author and produce the necessary documentation for engineered and maintained systems along with associated processes that supporting teams can leverage.
• Assist in researching, recommending, and developing innovative solutions for complex requirements and issue resolution.
• Collaborate cross-functionally with AI, DevOps, and Security teams to ensure compliance, observability, and resilience in mission-critical environments.
• Participate in Agile methodologies and sound engineering principles.

Operations and Support:

• Perform daily system monitoring, verifying the integrity and availability of all server resources, systems and key processes, reviewing system and application logs.
• Support system maintenance and upgrades, including OS patching, software configuration, hardware updates, and performance tuning to ensure optimal cloud infrastructure performance.
• Provide escalated support for operational issues possibly during and after normal business hours for systems, workloads, and Kubernetes AI infrastructure.
• Analyze, troubleshoot and resolve system infrastructure and software issues.
• Ability to participate in on-call, emergency, or maintenance roles

Requirements:

• Bachelor’s degree in Computer Science or related field, or equivalent experience (4+ years) plus an engineer level certification, Azure/AWS Associate, or another similar level certification.
• 4 years’ experience supporting applications and systems in a production environment in high-availability, mission-critical, or defense-grade environments preferred.
• Comfortable with operational efficiencies utilizing Infrastructure as Code (IaC) solutions (e.g., Terraform, Ansible).
• Strong understanding of networking concepts (VPCs, VPNs, subnets, routing, firewalls).
• Experience in automating repetitive tasks using scripting languages such as PowerShell, Python, or Bash.
• Experience with deployment and systems administration of at least one type of Linux distribution (i.e. RHEL, Ubuntu)
• Experience with concepts of Microsoft Windows Server administration, Azure and Active Directory environments
• Possesses organizational skills, with a process-oriented mindset, attention to detail, and effective verbal and written communication abilities.
• Ability to work independently to accomplish assigned tasks.
• Solution-oriented, constructive approach to problem-solving.

Preferred Qualifications:

• Experience deploying and maintaining workloads in Azure public cloud environments.
• Hands-on experience with containerization and Kubernetes-based workloads.
• Strong understanding of virtualization and private cloud platforms (e.g., VMware, Hyper-V, KVM).
• Background in DevOps, Site Reliability Engineering (SRE), or cloud infrastructure roles.
• Proficiency with configuration management and automation tools (e.g., Ansible, Chef, Puppet, Terraform).
• Experience building and optimizing CI/CD pipelines.

Salary and Benefits:

• $110,000 - $170,000 a year
• Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity
• Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

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This is a senior individual contributor role responsible for end-to-end infrastructure ownership , spanning on-premises systems, cloud platforms, endpoint environments, identity services, and local engineering support.

The Staff Systems Administrator operates with significant independence, defining priorities, executing improvements, and ensuring operational resilience with minimal oversight.

This role requires a self-starter who can design, implement, support, and continuously improve infrastructure in a secure, performance-driven environment while also maintaining hands-on ownership of end-user systems and service delivery.

You will function as the accountable infrastructure lead for your environment, ensuring it remains secure, compliant, scalable, and highly available , while continuing to deliver responsive support to engineering and business teams.

Infrastructure Ownership (On-Prem & Cloud):

• Own and operate on-premises and cloud infrastructure, including servers, virtualization, storage, identity platforms, and core enterprise services.

• Administer Azure/AWS environments, ensuring availability, performance, monitoring, backup, and disaster recovery readiness.

• Maintain secure system configurations, patching, vulnerability remediation, and infrastructure hardening.

• Operate effectively within a controlled, security-sensitive environment with segmented systems and defined access boundaries.

• Identify risks and independently drive modernization, scalability, and resilience improvements.

Identity, Security & Operational Excellence:

• Administer Active Directory and Entra ID (Azure AD), enforcing role-based access and secure configuration standards.

• Ensure compliance with internal controls, documentation requirements, and audit readiness expectations.

• Own IT asset lifecycle management, vendor coordination, licensing oversight, and operational reporting.

• Contribute infrastructure patterns and operational standards that can scale across similar environments.

End-User & Engineering Support:

• Provide hands-on support across Windows, macOS, and Linux endpoints, including advanced troubleshooting and escalation management.

• Lead onboarding and offboarding processes, including device provisioning, access configuration, and endpoint compliance validation.

• Support engineering systems, lab environments, and secure connectivity needs.

• Remove operational IT friction so engineers and business teams remain focused on mission delivery.

Required qualifications:

• 12+ years of experience in systems administration, enterprise IT operations, or infrastructure engineering.

• Demonstrated experience independently owning and operating IT infrastructure in complex environments.

• Strong hands-on expertise across:

• Windows, macOS, and Linux systems

• Server administration and virtualization

• Cloud platforms (Azure and/or AWS)

• Identity platforms (Active Directory, Azure AD / Entra ID)

• Experience managing infrastructure in segmented, regulated, or security-sensitive environments.

• Strong networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewall concepts).

• Experience with endpoint management platforms (Intune, Jamf, or equivalent).

• Experience implementing backup, disaster recovery, and monitoring solutions.

• Strong documentation discipline and operational rigor.

• Proven ability to work with minimal supervision and drive outcomes independently.

Preferred qualifications:

• Experience supporting engineering, R&D, or defense-oriented teams.

• Experience operating in startup or high-growth environments.

• Familiarity with DevOps tooling (Azure DevOps, GitHub, CI/CD environments).

• Scripting or automation experience (PowerShell, Bash, Python).

• Experience supporting air-gapped or isolated infrastructure environments.

• ITIL knowledge or certifications.

• Relevant industry certifications (Microsoft, AWS, VMware, CompTIA, etc.).

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The Systems Administrator will report administratively to local India leadership while receiving functional direction, priorities, and technical oversight from U.S. Enterprise IT. The ideal candidate is a service-oriented generalist who combines strong hands-on technical skills with operational discipline and a security-first mindset.

Service Delivery & End User Support: Serve as the primary IT support contact for AI Hive India employees. Provide hands-on troubleshooting for hardware, software, and connectivity issues. Manage onboarding and offboarding, including: Device imaging and provisioning Account setup and access configuration Endpoint compliance validation Deliver high-quality, responsive customer service and maintain accurate documentation.

Hardware Build & Provisioning: Image, configure, and deploy laptops (Windows, macOS, Linux). Build and configure local servers as required Maintain spare inventory and coordinate hardware replacements. Support hardware refresh cycles and large-scale rollouts. Coordinate with vendors for procurement, warranty, and repairs.

IT Asset & Lifecycle Management: Own local IT asset lifecycle management from procurement through retirement. Maintain accurate inventory tracking and compliance documentation. Ensure software license compliance and audit readiness. Generate reports as required for operational and compliance needs.

Engineering Environment Support: Provide Linux workstation and engineering endpoint support. Support development-related hardware and lab environments. Assist with secure connectivity used by engineering teams. Proactively resolve IT issues impacting developer productivity. Ensure engineering staff are not burdened with operational IT responsibilities.

Projects & Cross-Functional Collaboration: Execute work plans and priorities defined by U.S. CIO and Enterprise Operations. Coordinate effectively across time zones. Contribute to infrastructure models that can be replicated across additional entities.

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Your scope includes hands-on support for endpoints, SaaS applications, onboarding and offboarding processes, systems automation, and compliance-aligned IT operations. You will partner closely with teams across IT Support, Infrastructure, Security, Compliance, and the broader business to continuously improve how IT enables productivity and scale at Omada.

The ideal candidate will have 5+ years of relevant IT experience with a strong track record of delivering hands-on support and systems management in a modern, fast-paced environment. You will have deep expertise with macOS and Windows endpoint administration using JAMF Pro and Workspace ONE (or equivalent), strong experience supporting SaaS applications such as Google Workspace, Okta, Slack, Zoom, Office 365, and Zendesk, and familiarity with IT asset management platforms (e.g., Oomnitza) and best practices for hardware lifecycle tracking and reconciliation.

You will consistently deliver high-quality IT support by applying deep knowledge of endpoint management, access provisioning, and SaaS administration. You will demonstrate ownership by proactively identifying and solving user issues with empathy, timeliness, and clarity. You will play a key role in onboarding initiatives by coordinating closely with Recruiting and P&C to ensure new hires are set up for success from Day 1, leveraging established processes.

You will contribute meaningfully to audit-aligned practices, such as accurate asset tracking, access control hygiene, and compliance documentation. You will take ownership of the asset inventory management platform, leveraging established processes to maintain a high level of accuracy and maintaining a structured, tidy, and detailed space, both physically and digitally, to track the entirety of supported computing equipment.

You will drive improvements to IT workflows through an understanding of automation (e.g., Tines, Oomnitza Workflows, Zendesk automations) and process refinement. You will collaborate cross-functionally with our Security, HR, Recruiting, and Infrastructure teams, communicating clearly with technical and non-technical stakeholders.

You will balance day-to-day support work with small project execution and proactive system maintenance. You will demonstrate a growth mindset, continuously learning new tools and technologies while sharing knowledge with peers. You will apply an AI-first mindset to explore opportunities for efficiency and enhanced user support experiences.

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As a key member of the support team, you will be responsible for handling escalated technical issues from on-premise enterprise clients, reproducing complex problems, and collaborating with engineering, data, and product teams to ensure swift resolution. You will report directly to the Head of Support, and play a critical role in maintaining customer satisfaction and improving our support operations.

Key Responsibilities:

• Frontline Investigation: Handle escalated tickets from enterprise clients via Intercom, focusing on on-premise infrastructure and AI-related issues (e.g., deployment, performance, integration, security).
• Root Cause Analysis: Ask the right questions to gather context, reproduce issues in test environments, and diagnose technical problems (systems, networks, storage, GPU clusters, AI models).
• Cross-Team Collaboration: Work closely with engineering, and deployment teams to escalate, track, and resolve incidents efficiently.
• Proactive Communication: Provide clear, empathetic, and timely updates to clients and internal stakeholders, ensuring transparency throughout the resolution process.

Knowledge Sharing & Process Improvement:

• Documentation: Create and update technical FAQs, troubleshooting guides, and internal knowledge base articles to empower self-serve/L1 team and reduce recurrence of issues.
• Feedback Loop: Identify recurring pain points in on-premise deployments and suggest improvements to product, documentation, or support workflows.

Customer-Centric Approach:

• Empathy & Ownership: Maintain a customer-first mindset, ensuring clients feel heard and supported, even in high-pressure situations.
• Solution-Oriented: Proactively propose workarounds, fixes, or process optimizations to enhance the customer experience and reduce incident resolution time.

Technical Expertise:

• On-Premise & Cloud Environments: Deep understanding of Linux/Windows servers, networking, virtualization, storage, security (firewalls, RGPD compliance), and cloud providers (AWS, GCP, Azure).
• Kubernetes/Helm: Experience with deployment, scaling, and troubleshooting of applications in Kubernetes clusters using Helm charts.
• Terraform: Familiarity with Infrastructure as Code (IaC) for managing cloud resources is a strong plus.
• AI Infrastructure: Knowledge of AI/ML pipelines, LLM/RAG deployments, GPU acceleration, and data storage solutions for enterprise clients.
• Tooling: Proficiency in Intercom, monitoring tools, scripting (Bash/Python), and diagnostic utilities (logs, performance metrics).

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This is a hands-on role with real ownership, and plenty of room to grow. As an IT Specialist, you'll manage onboarding and offboarding workflows, serve as the first point of contact for IT support requests, maintain device inventory, administer SaaS tools, and support IT security initiatives.

You'll work closely with Finance and HR on procurement, software renewals, and budget tracking for IT spend. You'll also identify gaps in our tooling or workflows and propose practical improvements.

We're looking for someone with 3–5 years of experience in IT support, systems administration, or a similar role. You should have a solid working knowledge of macOS and Windows environments, as well as hands-on experience with Google Workspace administration.

You'll be comfortable working independently in a remote-first, async environment and have strong troubleshooting instincts. You'll also have clear written communication skills and be able to document your work for a non-technical audience.

Experience at a fast-growing startup or fintech company is a plus, but not required.

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This role will involve new technology implementations and managing the support of current infrastructure including working with supporting vendors.

The Senior Manager, IT infrastructure will have a deep and broad knowledge of networking, virtualization, server, storage, and operating system technologies, both on-premise as well as in the GCP cloud.

This position will work closely with the Information Security team to ensure a compliant and secure infrastructure environment.

The role reports to the Director, IT. This role will be a Hybrid role.

Responsibilities:

• Leads team of network engineers, system administrators, lab system administrators to support Freenome infrastructure (On prem, Labs and GCP).
• Problem Solving, collaboration, solid comprehension of cloud, virtualization, storage, networking, software and hardware, strategic planning, leadership, mentorship, creating and giving presentations.
• Identify, create, and apply process improvement to increase product and service quality to achieve business objectives.
• Contributes to defining the department's long-term strategy and goals.
• Collaborate with the Help desk and Business Application team to define and implement the infrastructure needed for day to day operations.
• Ensures data security and disaster recovery protocols are in place. Ensuring compliance with regulatory requirements.
• Develops and creates standardized processes and procedures to guide documentation and knowledge base development for IT infrastructure operations support.
• Develops and supports standards for enterprise-wide use of resources. Recommends enterprise level strategies and goals for infrastructure hardware and software procurement and deployment. Writes detailed scopes of work for staff projects.
• Plan, communicate, and deploy changes to IT infrastructure per standard change management process and scheduled maintenance windows. Coordinate IT change and maintenance activities with business stakeholders.
• Maintains IT infrastructure and network diagrams, asset/equipment inventory and IT change/incident logs.
• Supports IT audits and conduct IT systems/network vulnerability scanning, patching and hardening.
• Manage external vendor relationships.

Must haves:

• 7+ years’ experience in a technology leadership/management role.
• Strong management and technical skills, most notably architect-level skills in virtualization, systems administration, scalable upgrade and migration strategies, networking, and storage. Possess the technical expertise with virtualization and network infrastructure technologies such as VMware vSphere, LAN and WAN.
• 5+ years of experience managing or maintaining enterprise IT infrastructure (Network, IaaS, PaaS, and/or Security).
• Experience in a continuous improvement environment with a track record of achieving significant continual development.
• Strong project management, problem solving, organizational, relationship, communication, and negotiation skills (oral and written) are required.
• 7+ years of experience with Windows 10/11, Windows server, DAS/NAS/SAN, Google workspace, and GCP.
• Strong knowledge of security access controls, policies, groups, rights, and permissions.
• Familiarity with IT GRC (BCDR, ITSM/ITIL, SOX, ISO, PCI, HIPAA, GMP, GDPR, FDA 21 CFR Part 11).
• Ability to document and explain complex technical solutions to management and other non-technical staff.
• Strong customer service and time management skills, with the ability to work effectively in a dynamic, and fast-paced environment.
• Flexibility to work weekends and after hours for IT projects/maintenance (on occasion).

Nice to haves:

• Bachelor's degree in MIS/CIS, Computer Science or equivalent professional experience.
• Industry certifications such as ITIL, CCNA, MCITP, MCSA, MCSE, VCP, Cloud+, Security+ preferred.
• Experience with GMP systems and IT systems change management process.
• Experience with Juniper, Meraki, Netapp, VmWare, and Google workspace.

Benefits and additional information:

• The US target range of our base salary for new hires is $180,975 - $232,575.
• You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.
• Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.
• We invite you to check out our career page @ https://freenome.com/job-openings/ for additional company information.

Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.

• Family & Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• #LI-HYBRID

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Responsibilities:

• Provide primary support for lab IT infrastructure and systems issues/requests, ensuring incidents are prioritized and resolved within SLA guidelines.
• Perform onsite troubleshooting of computer systems, networks, hardware, and software in a laboratory environment.
• Install, configure, and manage lab-related software, licenses, and workstations (physical and virtual).
• Collaborate with Network and System Administrators to maintain and develop solutions in a regulated environment.
• Record events, problems, and resolutions in our ticketing system (Freshservice).
• Create and manage user accounts, permissions, and access controls.
• Maintain comprehensive documentation for configurations, troubleshooting steps, and routine procedures.
• Assist with hardware and software upgrades in collaboration with cross-functional departments to ensure minimal disruption to lab operations.
• Support shared lab workstations and environments where uptime is critical and sessions may need to remain active.
• Assist with endpoint provisioning, imaging, and redeployment for lab and office devices.
• Follow change control and validation-aware practices when working on systems in production lab spaces.
• Participate in on-call or extended coverage rotations as required to support lab operations.

Requirements:

• 3+ years of experience as a Help Desk Specialist or related IT Customer Support role.
• Experience with Windows platforms, specifically Windows 10/11 support.
• Experience with Entra id and ticketing systems.
• Experience with Mobile Device Management (MDM) tools (e.g., Manage Engine, Jamf).
• Ability to work onsite Mon-Sat (specific shift hours can be defined, e.g., 7AM–3PM or 10AM–6PM). 5 days a week.
• Excellent communication and customer service skills with the ability to explain technical solutions to non-technical staff.
• Physical ability to lift/move hardware and navigate a lab layout (e.g., under-bench cabling).
• Ability to prioritize requests based on operational impact, especially in lab/production settings.
• Strong troubleshooting skills across hardware, OS, peripherals, and user access issues.
• Comfortable working in environments with noise, PPE requirements, and restricted access areas.

Nice to Have:

• Windows experience in a Lab environment.
• Experience in diagnostic labs or a regulated environment (e.g., CLIA, FDA, HIPAA).
• Industry certifications such as ITIL, CompTIA A+, or Microsoft Certified Professional.
• Basic networking knowledge and experience with Active Directory.
• Scripting experience (PowerShell, Python, Bash) to automate tasks.

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Flow is a real estate company that operates a technology platform and operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces.

Flow is seeking a motivated and technically capable IT Support Technician to join the Information Technology team. This is a fully on-site position based out of Flow's headquarters in Miami, FL. The primary focus of this role is delivering reliable, responsive day-to-day technical support to end users at HQ , covering hardware, endpoints, and Flow's internal software and SaaS platforms.

Responsibilities

End-User Hardware Support

• Diagnose and resolve hardware issues on Windows and macOS endpoints including laptops, desktops, monitors, printers, and peripherals

• Perform hardware replacements and upgrades (RAM, SSD, batteries) as directed

• Coordinate warranty repairs and loaner equipment logistics across properties

• Maintain accurate hardware inventory records and asset tags for all managed devices

• Image and configure new devices using established MDM processes (Intune / JAMF)

Flow Software and SaaS Support

• Provide Tier 1 and Tier 2 support for Flow's internal software platform and business applications

• Assist users with login, access, and workflow issues within Flow's SaaS environment

• Escalate software defects and integration issues to the Head of IT or vendor support with clear documentation

• Support account provisioning and system access setup for new hires during onboarding, coordinating with HR to ensure access is ready on day one

• Assist with SSO and identity-related access issues (password resets, MFA enrollment, account unlocks)

HR Partnership and Staff Onboarding

• Partner closely with local HR to coordinate the full IT onboarding experience for new hires , ensuring equipment is ready, configured, and delivered on or before the employee's first day

• Attend or coordinate with HR for new hire start dates, providing device setup, account access, and a basic IT orientation to each incoming employee

• For employee offboarding, this role is responsible for requesting and collecting all company-issued equipment, logging each asset back into inventory, and ensuring devices are properly stored and staged for redeployment , access revocation and account closure are handled by the Head of IT

• Maintain a ready inventory of pre-imaged, deployment-ready devices to support HR's hiring timelines without delay

• Serve as the primary IT point of contact for HR on access provisioning questions, equipment requests, and new hire readiness

On-Site Infrastructure and Networking

• Perform basic network troubleshooting including connectivity, Wi-Fi, and DHCP issues at property locations

• Support structured cabling patching, switch port assignments, and AP reboots under IT guidance

• Assist with AV equipment support in conference rooms and common areas

• Maintain organized and labeled IT closets and network equipment at each property

Ticketing and Documentation

• Log, track, and resolve support requests through the IT ticketing system with thorough notes

• Document resolutions and contribute to the internal IT knowledge base

• Escalate unresolved issues to the Head of IT with clear context and troubleshooting steps already taken

• Provide regular on-site status updates and communicate maintenance windows to property managers

Work Location

• This is a fully on-site role based at Flow HQ in Miami, FL , remote and hybrid arrangements are not available

• The majority of work is performed at HQ; on-site visits to other Flow properties in Brickell, Downtown Miami, and Fort Lauderdale are part of the role's scope and will occur as needed (valid Florida driver's license and reliable vehicle required , mileage reimbursed)

• Site visits are coordinated with the Head of IT and scheduled to minimize disruption to property operations

Ideal Background

• 1–4 years of IT support or help desk experience in a professional environment

• Working knowledge of Windows 10/11 and macOS , installation, configuration, and troubleshooting

• Experience troubleshooting hardware: laptops, desktops, printers, monitors, and peripherals

• Familiarity with SaaS platforms and cloud-based productivity tools (Microsoft 365, Google Workspace, or similar)

• Basic networking knowledge: TCP/IP, DNS, DHCP, Wi-Fi, and VPN fundamentals

• Experience using an IT ticketing system (Zendesk, Jira Service Management, Freshservice, or similar)

• Valid Florida driver's license with a clean driving record and reliable transportation

• Ability to work independently across multiple sites with minimal direct supervision

• Strong verbal communication skills with non-technical end users

Preferred Qualifications

• CompTIA A+ certification or equivalent vendor certification (Microsoft, Apple)

• Experience with endpoint management platforms: Microsoft Intune or JAMF

• Familiarity with Active Directory / Microsoft Entra ID: user management, group policies, password resets

• Exposure to SSO, MFA enrollment, and basic identity management workflows

• Experience supporting hospitality, real estate, or property management environments

• Basic scripting knowledge (PowerShell or Bash) for automating repetitive tasks

• Experience with structured cabling, switch patching, or AV support

Other Requirements

• Must be able to lift and carry IT equipment up to 50 lbs

• Comfortable working in server rooms, IT closets, and under desks as needed

• Full-time on-site presence required , candidates must be local to or willing to commute daily to Miami, FL

• Must report to Flow HQ at the start of each workday

• Occasional after-hours or weekend support may be required for critical incidents or scheduled maintenance

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• Compute, classify, and record numerical data to maintain complete financial records.
• Verify the accuracy of figures, calculations, and postings related to business transactions recorded by other staff members.
• Approach all interactions with guests and employees in a friendly, service-oriented manner, ensuring a welcoming environment.
• Adhere to all standards and regulations to promote safe and efficient hotel operations.
• Initiate and complete the end of day process, including balancing daily work and maintaining cashiering responsibilities.
• Manage all Front Office computer system operations/functions and handle guest requests promptly.
• Maintain proper records, including log books and other documentation.
• Be familiar with and enforce all hotel policies and house rules.
• Complete initial direct bills daily, attach necessary documentation, and place on the Property.
• Prepare and distribute the Daily Flash Report.
• Ensure that all employees are attentive, friendly, helpful, and courteous to guests, managers, and fellow employees. Ideal Background
• Minimum 1 year of hotel or related field experience.
• High School diploma or equivalent college coursework in relevant areas a plus.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills to address guest issues and emergencies.
• Familiarity with Windows OS, approved spreadsheets, and word processing.
• Clear communication skills.
• Quick and accurate decision-making abilities.
• Ability to thrive in high-pressure situations.
• Effective problem-solving skills, including prevention and resolution.
• Capability to assimilate complex information and adapt as necessary.
• Proficiency in financial data analysis and basic arithmetic.
• Comfort working in a self-managed environment.
• Active listening and conflict resolution skills.
• Maintaining composure and professionalism under pressure.

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DevOps Engineer II

This is a hybrid position in our Canonsburg, Pennsylvania office.

You Are:

You are a motivated DevOps professional with a solid foundation in build management, scripting, and version control. You enjoy collaborating with others, learning new technologies, and solving technical challenges. You are adaptable, eager to grow your skills, and committed to supporting reliable and efficient software releases in a fast-paced environment.

What You’ll Be Doing:

• Maintaining, monitoring, documenting, and testing product builds and packaging to ensure quality releases.
• Preparing, configuring, deploying, and maintaining build agents to support continuous integration and delivery pipelines.
• Conducting system tests to assess the security, performance, and reliability of build systems and processes.
• Collaborating with developers to identify code and testing issues using tools such as TotalView, and reporting findings promptly.
• Working with IT to maintain DevOps infrastructure and manage necessary packages for compiling, linking, and testing software.
• Adjusting builds and packaging in partnership with development teams to meet evolving requirements and project goals.
• Participating in Azure DevOps trainings to enhance your skills and knowledge in modern DevOps practices.
• Operating under direct supervision, with regular feedback and mentorship from experienced staff and the DevOps Manager.

The Impact You Will Have:

• Ensure the reliability and quality of software releases that power cutting-edge engineering simulations worldwide.
• Support the development of robust DevOps processes that accelerate product delivery and innovation.
• Improve build and deployment efficiency, enabling teams to focus on solving complex engineering problems.
• Contribute to a culture of operational excellence and continuous improvement within Synopsys.
• Facilitate collaboration across development, IT, and DevOps teams to drive successful project outcomes.
• Help extend simulation software to modern HPC chipsets, supporting large model simulations on clusters.

What You’ll Need:

• Bachelor's Degree in Engineering, Computer Science, or a related field with 2 years of professional experience or a Master’s Degree.
• Experience with source code versioning tools such as Git along with CI/CD practices for building, testing, and release of applications.
• Proficient in automation scripting languages (PowerShell, Python, Perl, Bash).
• Knowledge of CMake, Azure DevOps, and programming languages (C/C++, C#).
• Understanding of Linux and/or Windows operating systems.
• Experience working with compilers such as Microsoft Visual Studio, GCC, or Intel.
• Willingness to learn about modern HPC chipsets and scalable simulation environments.
• Exposure and working knowledge of ARM64 architecture and supporting compilers.
• Knowledge of security best practices and vulnerability remediation for source code and applications.

Who You Are:

• Detail-oriented and proactive in identifying and resolving issues.
• Collaborative team player with strong communication skills.
• Adaptable and open to learning new technologies and processes.
• Analytical thinker who enjoys troubleshooting and optimizing systems.
• Self-motivated with a growth mindset, receptive to mentorship and feedback.
• Committed to delivering high-quality results in a fast-paced environment.

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Your strong foundation in data structures, parallel algorithms, and high-performance computing allows you to approach technical problems with both creativity and precision.

You thrive in collaborative R&D environments, valuing clean, scalable software architecture and rigorous technical standards.

As an emerging leader, you consistently inspire those around you, fostering a culture of innovation and excellence.

You are motivated by the opportunity to make a tangible impact, both on Synopsys' products and on the global engineering community.

Designing and implementing high-performance software components that drive the accuracy, scalability, and reliability of mesh generation software platforms.

Developing and optimising parallel and distributed algorithms to support advanced engineering workflows across large-scale structural, fluids, and electromagnetic simulations.

Collaborating closely with QA, product management, and hardware engineering teams to deliver robust, high-quality simulation capabilities.

Participating in code reviews, mentoring team members, and upholding rigorous standards for software architecture, maintainability, and performance.

Investigating and resolving complex technical issues reported by QA or customers to ensure stability, reliability, and customer success in production environments.

Contributing to the continuous improvement of development processes, tools, and best practices.

Advance the development of cutting-edge mesh generation software enabling next-generation engineering solutions across diverse physics domains.

Enhance product performance, scalability, and robustness by implementing efficient parallel and distributed algorithms.

Establish and promote best practices in software design, development, testing, and maintainability across the R&D team.

Support Synopsys' industry leadership in high-performance simulation technology and engineering software innovation.

Deliver high-quality, high-reliability solutions that drive meaningful impact across the global technology ecosystem.

Mentor and uplift team members, contributing to a culture of technical excellence and inclusive collaboration.

BS degree with 5+ years of relevant experience, MS degree with 3+ years of experience, or a PhD in Computer Science, Engineering, or a related field (or equivalent practical experience).

Strong proficiency in C++ and Python, with proven experience in data structures and parallel algorithms.

Deep understanding of software design principles.

Hands-on experience with version control systems (such as Git), working within Windows and Linux environments, debugging, and performance optimisation.

Professional experience in mesh generation, computational geometry, CAD, or related fields.

Exposure to CAD/CAE tools, semiconductor technology, or electronics design will be a plus.

Exhibits strong communication and leadership capabilities, indicating readiness to take on team leadership responsibilities soon.

A collaborative leader and mentor who inspires others to achieve their best.

An excellent communicator able to articulate complex technical concepts to diverse audiences.

Innovative, results-driven, and adaptable to fast-changing environments.

Proactive problem solver with a passion for continuous improvement.

Committed to fostering an inclusive and supportive team culture.

Join our globally distributed Synopsys meshing development team, where you will collaborate with talented engineers advancing the state-of-the-art in mesh generation, high-performance computing, and distributed simulation workflows.

Together, we are shaping the future of engineering through scalable, high-fidelity multi-physics simulation technologies.

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs.

Our total rewards include both monetary and non-monetary offerings.

Your recruiter will provide more details about the salary range and benefits during the hiring process.

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Key responsibilities include: Providing functional and technical subject matter expertise for Metering and AMI applications Problem analysis and resolution (production support), root cause analysis, implementing vendor solutions Providing input to application life cycle management Providing oversight for the design, development, testing, and implementation of application solutions Staying abreast of emerging computer technologies Staying abreast of the business processes emerging computer technologies

Requirements include: B.S., B.A., or B.B.A degree in Computer Science, Engineering, Management Information Systems, Business, or another related field Demonstrated technical understanding of how application frameworks and other technologies can be leveraged to help meet business needs Experience with supporting Linux based systems, creating, and updating shell scripts preferred Experience with Java/J2EE, C#/.Net Good understanding of REST/SOAP Web Services Familiarity with Windows Azure and/or Amazon Web Services Experience with Oracle databases, SQL, PL/SQL, and query performance tuning for large datasets Knowledge of business functions and operations performed within organizations of the Southern Company supported by this team (Metering and AMI) Understands and is knowledgeable of technology solutions that could impact business partners. Proven analytical skills, problem solving skills and project management skills Experience supporting vendor applications highly preferred Possess a solid understanding of technical environments and software methods Power Delivery/Customer service experience either directly or in a support role desired

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We are looking for a Backend Infrastructure Engineer with strong experience in building and maintaining backend services that power developer infrastructure. While our current systems handle relatively low traffic, the focus is on reliability, testability, observability, and migration readiness.

A key part of this role is to help migrate existing Python-based services to Java, ensuring better alignment with Spotify’s monorepo and future automation strategies.

Responsibilities

• Design, maintain, and evolve backend services supporting our CI infrastructure.
• Improve local development and testing loops to reduce the need for full deployments during validation.
• Drive service migrations (e.g., from Python to Java) and assist in refactoring for scalability and maintainability.
• Implement robust monitoring, logging, and alerting practices for better visibility and debugging.
• Contribute to documentation , especially around service setup, testing, and troubleshooting.
• Collaborate with cross-functional teams to improve developer experience and CI efficiency.
• Help shape our technical roadmap for infrastructure evolution, focusing on automation and resilience.

Requirements

• Strong backend engineering experience with Java and Python.
• Familiar with microservice architecture, Kubernetes, and caching strategies.
• Experienced in designing maintainable, testable, and observable systems.
• Skilled at writing clear and thorough documentation for services and processes.
• Comfortable working on CI/CD infrastructure, including tools like gRPC/Protobuf, Bazel, and Git.
• Strong understanding of service migrations, from design to execution.
• Collaborative and proactive; able to work autonomously while aligning with broader team goals.
• Bonus: Experience working with Spotify’s internal client CI systems or Windows environments.

Where You'll Be

• We offer you the flexibility to work where you work best! For this role, you can be within the EMEA region as long as we have a work location (excluding France due to on-call restrictions).
• This team operates within the Central European and GMT time zone for collaboration.

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Key responsibilities include:

• Developing and maintaining firmware for HID products
• Assisting in the generation of product specifications, test procedures, and qualification criteria
• Collaborating with cross-functional teams to realize HID programs from concept to implementation and into production

To succeed in this role, you will need to have a strong background in firmware development, excellent problem-solving skills, and the ability to work in a fast-paced environment.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced Firmware Software Engineer looking for a new challenge, please submit your application.

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Our Hardware Engineers at Synopsys are responsible for designing and developing cutting-edge semiconductor solutions. They work on intricate tasks such as chip architecture, circuit design, and verification to ensure the efficiency and reliability of semiconductor products.

Job Description

Category

Engineering

Hire Type

Employee

Job ID

13752

Remote Eligible

No

Date Posted

12/16/2025

Responsibilities

• Reviewing Die, package, and PCB physical layout designs
• Modelling, simulating, and verifying high-speed interface performance against specifications
• Participating in the improvement of SI/PI methodology flows
• Collaborating and networking with other teams on task-oriented projects
• Independently driving SI/PI research and development activities

Impact

• Enabling SI/PI sign-off of high-speed interfaces for various Customer SoC/PKG/PCB designs targetting different applications
• Improve SI/PI methodology flows, increasing efficiency and accuracy
• Foster collaboration and innovation across globally distributed teams
• Drive research and development initiatives of next gen IP's (MRDIMM, LPDDR6, HBM4, UCIE) to stay ahead in the industry and offer guidance to our customers
• Support Synopsys' mission to lead in the Era of Pervasive Intelligence

Requirements

• Bachelor's or Master's degree in Electrical or Electronics Engineering
• Minimum of 8 years of relevant experience
• Proficient in Transmission line theory and time/frequency-domain analysis
• Experienced with SPICE and familiar with 3D field solvers
• Conversant with working of DDR, HBM, UCIE and PCIe/Ethernet interfaces
• Good verbal and written English communication skills
• Experience in scripting languages such as Python and TCL is a plus
• Familiarity with both Windows and Linux operating systems

Who You Are

You are a proactive and innovative engineer who thrives in a collaborative environment. You have a strong technical background and excellent problem-solving skills. Your ability to communicate effectively and work well with diverse teams makes you an asset to any project. You are dedicated to continuous learning and development, and your passion for technology drives you to stay ahead of industry trends. You are adaptable, detail-oriented, and committed to delivering high-quality results.

Team

You will be working with a group of highly-skilled, supportive, and globally spread-out teams. Our team is dedicated to driving innovation and excellence in SIPI analysis of high speed interface IP's. We value collaboration, continuous learning, and a can-do attitude. Together, we strive to develop the most advanced technologies and deliver exceptional results for our clients.

Rewards and Benefits

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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As a key member of the support team, you will be responsible for handling escalated technical issues from on-premise enterprise clients, reproducing complex problems, and collaborating with engineering, data, and product teams to ensure swift resolution. You will report directly to the Head of Support, and play a critical role in maintaining customer satisfaction and improving our support operations.

This is a unique opportunity to work at the intersection of AI infrastructure, customer success, and technical problem-solving.

Key Responsibilities:

Technical Support & Incident Management

• Frontline Investigation: Handle escalated tickets from enterprise clients via Intercom, focusing on on-premise infrastructure and AI-related issues (e.g., deployment, performance, integration, security).

• Root Cause Analysis: Ask the right questions to gather context, reproduce issues in test environments, and diagnose technical problems (systems, networks, storage, GPU clusters, AI models).

• Cross-Team Collaboration: Work closely with engineering, and deployment teams to escalate, track, and resolve incidents efficiently.

• Proactive Communication: Provide clear, empathetic, and timely updates to clients and internal stakeholders, ensuring transparency throughout the resolution process.

Knowledge Sharing & Process Improvement

• Documentation: Create and update technical FAQs, troubleshooting guides, and internal knowledge base articles to empower self-serve/L1 team and reduce recurrence of issues.

• Feedback Loop: Identify recurring pain points in on-premise deployments and suggest improvements to product, documentation, or support workflows.

Customer-Centric Approach

• Empathy & Ownership: Maintain a customer-first mindset, ensuring clients feel heard and supported, even in high-pressure situations.

• Solution-Oriented: Proactively propose workarounds, fixes, or process optimizations to enhance the customer experience and reduce incident resolution time.

Technical Expertise

• On-Premise & Cloud Environments: Deep understanding of Linux/Windows servers, networking, virtualization, storage, security (firewalls, RGPD compliance), and cloud providers (AWS, GCP, Azure).

• Kubernetes/Helm: Experience with deployment, scaling, and troubleshooting of applications in Kubernetes clusters using Helm charts.

• Terraform: Familiarity with Infrastructure as Code (IaC) for managing cloud resources is a strong plus.

• AI Infrastructure: Knowledge of AI/ML pipelines, LLM/RAG deployments, GPU acceleration, and data storage solutions for enterprise clients.

• Tooling: Proficiency in Intercom, monitoring tools, scripting (Bash/Python), and diagnostic utilities (logs, performance metrics).

Who you are:

Required Experience: 3+ years in technical support, systems administration, or DevOps, with a focus on on-premise or hybrid infrastructures.

Technical Skills:

• Hands-on experience with troubleshooting complex technical issues in enterprise environments.

• Knowledge of AI/ML workflows, data pipelines, or high-performance computing (a strong plus).

• Familiarity with ticketing systems (Intercom), RGPD compliance, and security best practices.

Soft Skills:

• Exceptional problem-solving and analytical skills.

• Strong written and verbal communication in French and English (additional languages are a bonus).

• Ability to explain technical concepts clearly to non-technical stakeholders.

Mindset:

• Customer-obsessed, with a passion for delivering high-quality support.

• Collaborative, able to work effectively in a distributed, fast-paced team.

• Curious and adaptable, with a willingness to learn and master new technologies.

Why Join Mistral AI?

• Impact: Directly contribute to the success of enterprise AI deployments and shape the future of on-premise support.

• Growth: Opportunities for career advancement in support leadership, technical specialization, or customer success.

• Innovation: Work with cutting-edge AI technology in a dynamic, mission-driven company.

• Team: Join a passionate, diverse, and low-ego team that values collaboration and continuous learning.

• Work Environment: Hybrid flexibility (Paris office) with a focus on work-life balance and professional development.

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You will work alongside system architects, chip and board designers, software/firmware engineers, HW/SW applications engineers, process/reliability specialists, ATE engineers, and operations in a dynamic and high-energy work environment to bring industry-defining products to market.

Your responsibilities will include:

• Collaborating with cross-functional teams to craft essential next-generation product features that are important for performance, power optimization, and power management.
• Collaborating to craft tools for post-silicon work, build post-silicon methodologies to characterize silicon power, correlate silicon behavior with simulation.
• Working with various Arch & Design teams to come up with test plans of new features.
• Collaborating with other validation & bring-up teams to bring up/characterize silicon power and power saving features.
• Working with design & estimation teams to correlate with pre-silicon expectation, work with HW and SW teams to do the vital tuning and optimization of silicon power.
• Developing power consumption models to be used in binning, productization, and customer application notes, characterize and develop various power control mechanisms together with Arch/Design/SW teams.

We need to see:

• B. Tech or M. Tech in Electronics Engineering stream, with 3+ years related work experience, excellent problem-solving, collaborative, and interpersonal skills.
• Strong understanding of aspects related to silicon power and performance, technology node impacts, Hardware and Software interactions at system level.
• Hands-on experience with silicon bring up, validation, and productization, good knowledge in board and system design considerations, Power supply design.
• Very good problem-solving and hardware debugging skills, very good data analysis and logical reasoning skills.
• Strong familiarity with HW lab environment and understanding of various lab equipment.
• Experience in working with windows. Linux exposure is highly preferred.
• Working experience with scripting languages like perl and/or python is a plus point.
• Must be a great teammate and ready to collaborate with global teams from diverse cultural backgrounds in a high-energy environment.
• Exposure to critical path analysis, power analysis, process technologies, transistor/device physics, silicon reliability, and aging mechanisms.
• Background with power supply and substrate noise analysis and mitigation. Exposure to digital design, circuit analysis, computer architecture, BIOS, drivers, and software applications.

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Role Details:

• Designing, implementing, and delivering Embedded Controller (EC) firmware for client devices
• Integration of EC firmware with other platform firmware
• Providing technical support to the EC Chip vendors and OEMs/ODMs
• Partnering with the EC Chip vendors to ensure products work best with NVIDIA products
• Working with hardware teams to review HW architecture & schematics
• Collaborating with QA/Test architects to produce proper test tools and automation for qualifying firmware
• Developing collaterals for EC chip vendors and OEMs/ODMs

Requirements:

• Bachelor’s Degree or higher in Electrical Engineering or Computer Science (or equivalent experience), and 5+ yrs of proven experience, with demonstrated strong ability as individual contributor
• Experience implementing firmware in ARM Architecture
• Experience implementing system software in a Linux OS environment
• Experience implementing Embedded Controller (EC) firmware
• Solid experience in C/C++ development
• Solid understanding of low-level interfaces like GPIO/I2C/SPI/eSPI/PCIe/JTAG etc. PCIe enumeration, IO at platform level for notebooks
• Experience working closely with HW teams, ODMs and vendors to introduce and support notebooks
• Background in python for scripting, and debugging skills in embedded Linux operating environments
• Excellent written and oral communication skills, good work ethics, high sense of teamwork, love to produce quality work and a commitment to finish your tasks every single day

Nice to Have:

• Experience in Zephyr OS
• Expertise in Arm embedded architecture
• Experience in supporting Windows on Arm platforms

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Are you ready to change the next generation of computing? Join us at the forefront of technological advancement.

What you'll be doing:

As a Senior System BIOS Firmware Developer, you will be responsible for designing, implementing, and delivering innovations for client products with a focus on firmware development, client architecture, and building systems for laptop or small form factor products.

You will work with a global team of BIOS developers on NVIDIA client product designs, designing and developing performance-optimised UEFI/BIOS solutions using industry standards.

You will also be responsible for instrumenting code to ensure maximum code coverage, writing and automating unit tests for each implemented module, and maintaining detailed unit test case reports.

Additionally, you will provide software quality reports based on static analysis, code coverage, and CPU load, and partner with the security team to ensure developed code is in line with product security goals.

You will work closely with hardware teams to influence hardware design and review HW architecture & schematics, and work with QA/Test architects to come up with proper test tools and automation for qualifying the whole system software and firmware stack.

What we need to see:

We are looking for a candidate with domain expertise in System BIOS (UEFI) Firmware development on X86 or ARM platforms, with strong experience with AMI/Insyde or EDK2 Firmware architecture.

You should have solid experience of end-to-end delivery of laptop, small form factor desktop design from definition to customer deployment, and a solid understanding of low-level interfaces between SBIOS, EC (Embedded Controller), and OS like I2C/SPI/PCIe/JTAG etc.

You should also have experience working closely with HW teams, ODMs, and vendors to introduce and support server platforms, and experience with C/C++ development, bash/python for scripting, and debugging skills in embedded Linux/Windows operating environments.

Ways to stand out from the crowd:

A proven record in delivering system BIOS design on servers, and experience working with AMI/Insyde BIOS solutions on x86 designs, will make you a strong candidate for this role.

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You will work closely with our global infrastructure and support team to manage SaaS applications with a Modern Workplace focus (e.g. Azure AD/Entra ID, Intune Mobile Device Management, and Office 365). You will be self-motivated, eager to learn and develop new skills, and possess excellent communication skills.

Key responsibilities include:

• Managing IT support requests by creating, prioritizing, and escalating support tickets
• Collaborating with the UK IT team to develop processes, systems, and applications
• Creating detailed technical documentation and user documentation
• Serving as the primary contact for local IT vendors
• Monitoring local IT security implementation, compliance, and budget planning
• Planning and executing infrastructure migrations (e.g. from on-premises to SharePoint Online)

Requirements:

• Excellent German and English language skills in both written and spoken form
• Ability to communicate technical issues in both languages to non-technical users
• Experience with Office 365 (Teams, SharePoint, Exchange Online)
• Experience with Azure AD/Entra ID security
• Experience with MDM device and configuration management (preferably Microsoft Intune)
• Experience with Windows Desktop and Server
• Troubleshooting of operating system and software

Experience in at least two of the following areas is also required:

• ERP systems (e.g. SAP, Navision, Comarch, Netsuite)
• Network troubleshooting (DHCP, DNS, TCP/IP, etc.)
• Administration of Confluence & Jira
• Fundament knowledge in PowerShell for automation and administration
• SharePoint implementation, development, and management
• Windows Active Directory
• Zero-Touch Deployment (Autopilot & ABM)
• Deep understanding of Hyper-V and virtualization
• MacOS troubleshooting
• Apple MDM
• SSO/SAML configuration
• KI/Copilot integration and development
• Zero-Trust architecture

If you are a team player who can work well in a dynamic environment with a focus on collaboration and a positive attitude, we encourage you to apply. We offer a range of benefits, including flexible working hours, a healthy work-life balance, and opportunities for professional development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in joining our team, please submit your application, including your salary expectations and availability for an interview.

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Responsibilities

• Complete assigned tasks thoroughly.
• Ensure that all bugs, flaws or issues are reported correctly (in English and Czech) and removed from the product before release.
• Inform Leads and Senior Testers of any issue that may slow down or stop testing progress early.
• Proactively seek ways to improve your knowledge of testing procedures and related equipment.
• Follow EA security procedures by taking responsibility for equipment and software security.

Qualifications

• Fluent (written and verbal) in English and in Czech- must be a native speaker.
• Demonstrate an ability to approach testing in a detailed and structured way.
• Interest and knowledge of video games, the video game industry and platforms, including PC, Mac, Consoles (PS, Xbox), and Mobile.
• Excellent communication skills
• Proactive, player-focused, and team-oriented
• Knowledgeable of Microsoft Windows environment
• You must be at least 18 years old.

Special Considerations

• EA offers relocation support for employees joining us from outside of Madrid.
• Please note, you must be eligible to work in Spain. EA does not sponsor visas for this position.
• EA Madrid's work is dynamic. There will be peak periods of activity, therefore the workload and make-up of teams will vary. Regular working hours are 40 hours per week. On few occasions overtime might be needed either on workdays or weekends. It will be compensated with time off.

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General Information

As a Videogame Tester at Electronic Arts, you will be part of the Worldwide Localization Team, responsible for delivering high-quality localized versions of our titles to over 30 countries around the world. You will work on a wide variety of groundbreaking tools and systems to provide Localization to EA's products.

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Your primary responsibilities will include:

• Complete assigned tasks, thoroughly.
• Ensure that all bugs, flaws or issues are reported correctly (in English and Dutch) and removed from the product before release.
• Inform Leads and Senior Testers of any issue that may slow down or stop testing progress early.
• Proactively seek ways to improve your knowledge of testing procedures and related equipment.
• Follow EA security procedures by taking responsibility for equipment and software security.

Qualifications:

• Fluent (written and verbal) in English and in Dutch- must be a native speaker.
• Demonstrate an ability to approach testing in a detailed and structured way.
• Interest and knowledge of video games, the video game industry and platforms, including PC, Mac, Consoles (PS, Xbox), and Mobile.
• Excellent communication skills
• Proactive, player-focused, and team-oriented
• Knowledgeable of Microsoft Windows environment
• You must be at least 18 years old.

Special Considerations

• EA offers relocation support for employees joining us from outside of Madrid.
• Please note, you must be eligible to work in Spain. EA does not sponsor visas for this position.

What's next:

• After your cv validation by the talent acquisition team, you will be invited by email to pass an online test through an external platform. Stay tuned!

Connect your future to ours. Inspire. Dream. Play.

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We are seeking a skilled Validation / Verification Engineer to join our team at Synopsys. As a Staff Engineer, you will be responsible for conducting rigorous testing of Ansys applications, including Meshing in Workbench, Fluent-Meshing, and meshing capabilities for the Python ecosystem.

What You'll Be Doing:

• Conduct thorough testing of Ansys applications, including Meshing in Workbench, Fluent-Meshing, and meshing capabilities for the Python ecosystem.
• Analyze product requirements and develop comprehensive test plans for new features.
• Design, specify, and write new test cases; modify and update existing tests and maintain test scripts for automation and manual environments.
• Perform functional, application, regression, and performance testing in both manual and automated test environments.
• Lead testing initiatives by providing coverage analysis, testing metrics, and participating actively in defect management processes.
• Identify and investigate product defects, collaborating with developers to resolve issues efficiently.
• Operate across diverse computing environments, including Windows, Linux, virtual machines, compute clusters, and cloud infrastructure.

The Impact You Will Have:

• Enhance product reliability and performance, directly influencing customer satisfaction and trust.
• Drive continuous improvement in testing methodologies, ensuring robust coverage and high-quality releases.
• Accelerate validation workflows through automation and advanced scripting, contributing to faster and more efficient development cycles.
• Facilitate seamless integration of new features by proactively identifying and resolving issues.
• Support Synopsys' commitment to innovation by ensuring our products consistently meet industry-leading standards.
• Empower cross-functional teams with actionable insights from testing metrics and defect analysis.
• Champion the voice of the customer, ensuring that usability and functionality align with real-world needs.

What You'll Need:

• Bachelor's degree in Mechanical, Civil, or Aerospace Engineering and 5 years related experience, or Master's degree with 3 years related experience.
• Expertise in meshing technologies for implicit and explicit finite element analysis (FEA) and/or Computational Fluid Dynamics (CFD).
• Advanced proficiency in programming and scripting languages, especially Python.
• Experience with software development, testing processes, and automation tools; proven use of GitHub Copilot to streamline test script development.
• Strong familiarity with Windows and Linux operating systems, including virtualized and cloud environments.
• Commercial experience with meshing and solver products (e.g., Workbench Meshing, Fluent-Meshing, Fluent, CFX, Ansys Mechanical, Ansys LS-Dyna) is highly desirable.

Who You Are:

• Meticulous and thorough, with a keen eye for detail and a passion for quality assurance.
• Excellent communicator and collaborator, able to build strong relationships across teams and disciplines.
• Quick learner, adaptable, and able to thrive in dynamic, geographically distributed teams.
• Problem solver with strong planning skills and a proactive approach to overcoming challenges.
• Genuine enthusiasm for delivering high-quality, reliable software to customers.

The Team You'll Be A Part Of:

You will join the Meshing Development Unit (MDU), a dynamic team dedicated to advancing the application capabilities. The team focuses on developing and validating cutting-edge meshing technologies, collaborating closely with product creation, development, and support specialists. Together, you'll ensure the products meet the evolving needs of customers in engineering and simulation fields, driving innovation and excellence in software quality.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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In this role, you will be part of the reimagining of The Sims that players know and love. The Sims is one of the top-selling PC game franchises of all time and The Sims 4 is by far our most successful Sims game. We have more than 70 million registered players of the base game. To date, The Sims 4 has shipped over 60 content packs and countless base game feature and quality of life updates. The Sims 4 continues to transcend being “just a game” and continues to be a positive force in people’s lives while occupying a unique creative space in the game industry. We're excited you're interested to learn more about how you can join our team and dream big. For more information about The Sims, follow @TheSims on Twitter, Instagram and TikTok, like The Sims on Facebook, visit TheSims.com newsroom and tune into Behind The Sims on YouTube for the latest news and updates.

As a Software Developer - Tools, you'll work with us to build content creation tools that empower our Makers to create endless possibilities. You'll report to one of our Development Directors and join us as a hybrid team member who is in office Tuesdays, Thursdays, and one additional day of your choosing.

Responsibilities:

• Collaborate with partners across multiple disciplines to envision, design, and implement clear and efficient development solutions for content creators
• Demonstrate understanding of the needs of disciplines to gather requirements and propose right-sized solutions
• Implement new features and improve existing ones in workflow tools using C#, C++ and Python
• Exercise patience and understanding while providing troubleshooting support to users, both within and adjacent to the content development tools
• Perform root cause analysis investigations to improve pipeline / workflow improvements to increase productivity and ease workloads
• Maintain succinct documentation to support pipeline / workflow processes

Qualifications:

• Experience making tools for developers and consumers through a customer-oriented mindset
• Experience with video game content pipelines on shipped games
• Programming experience and skill in C#, C++ and Python
• Minimum 5 years professional experience as a developer on a game/tools team
• Demonstrated knowledge of good software development practices
• Windows Presentation Foundation (WPF) experience or similar GUI frameworks
• Experience with Electron using React and Node.js

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As a Senior Software Engineer on our Foundations team, you will design, build, and maintain technology that enables the team to create engaging gameplay and fantastic experiences for Apex Legends. You will work closely with other Engineers, Design, Art, Animation, and Audio to gather requirements, design, implement, test, optimize and enhance features and toolchain support for those features.

Responsibilities

• Work closely with other engineers to understand and solve complex architectural issues
• Own major, cross-cutting technical initiatives and drive them to completion
• Optimize code, data, and bandwidth to improve both memory consumption and execution speed
• Proactively identify issues and fix bugs
• Work with EA Central Tech, Microsoft, Sony, Nintendo and others to integrate their systems into Apex Legends
• Mentor other engineers with a broad range of experience and seniority

Requirements

• Passion for making and playing games
• Excellent C/C++ skills
• 10+ years experience in game development as an engineer
• Shipped at least one AAA title
• Experience with large code bases and optimizing code, data, and bandwidth to improve both memory consumption and execution speed
• Excellent math skills with an emphasis on 3D math
• Excellent understanding of computation and evidence-based optimization
• Engineering experience working with consoles (Sony/Nintendo/Microsoft)
• Engineering experience working with Windows PC (Microsoft/Steam/Origin)

Nice to Have

• Degree - Bachelor's CS/Math or higher preferred (Or Equivalent work exp)
• Experience with PS5, XBSX (XB5) console generation
• Familiarity with functional programming
• Linux debugging experience
• Console programming experience on a multiplayer AAA game
• Solid foundation in TCP and UDP networking
• Prior professional experience as a respected engineer on a game team
• Comfortable in/with Windows, Linux, Perforce, Visual Studio, curl, PHP, LUA/Squirrel

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Job Responsibilities

Design, Develop, and Maintain Infrastructure as Code (IaC)

Design, develop, and maintain Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation.

Implement and Operate Reliable, Scalable Cloud Infrastructure

Implement and operate reliable, scalable cloud infrastructure primarily on AWS (e.g., EC2, ECS, RDS, S3, Lambda, ElastiCache, SQS, SES, Auto Scaling, Load Balancers).

Lead and Participate in Architecture Reviews

Lead and participate in architecture reviews focusing on reliability, scalability, security, and performance.

Develop and Manage Robust Monitoring, Alerting, and Logging Solutions

Develop and manage robust monitoring, alerting, and logging solutions (e.g., CloudWatch, Prometheus, Grafana, ELK, etc.) to detect and resolve issues proactively.

Perform Incident Management

Perform incident management, postmortems, root cause analysis, and implement continuous improvement strategies.

Collaborate with Software Engineering Teams

Collaborate with software engineering teams to improve CI/CD pipelines, deployment automation, and release management.

Automate Infrastructure Operations

Automate infrastructure operations, reduce manual toil, and improve reliability using scripting (Python, Bash, Node.js, or Ruby).

Maintain and Troubleshoot Environments

Maintain and troubleshoot environments involving web servers, databases, firewalls, DNS, load balancers, and networking.

Ensure Systems Compliance

Ensure systems are compliant with security standards, including patching, hardening, and secure access policies.

Provide On-Call Support

Provide on-call support, participate in incident rotations.

Monitor and Maintain Service-Level Objectives (SLOs)

Monitor and maintain service-level objectives (SLOs), SLAs, and error budgets to ensure reliability targets are met.

Provide Support and Solution Handling

Provide support and solution handling to incident and tickets assigned.

Pre-Requisites

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Minimum 2 years of experience in SRE, DevOps, Cloud Infrastructure, or Systems Administration roles.
• Solid hands-on experience with AWS Cloud services including (but not limited to):
• Compute: EC2, Lambda, ECS, Auto Scaling
• Networking: VPC, Load Balancers, Route 53
• Messaging & Storage: SQS, S3, RDS, ElastiCache, SES
• Monitoring: CloudWatch, X-Ray
• Proficient in Infrastructure as Code using Terraform and/or CloudFormation.
• Experience with CI/CD tools (e.g., GitLab CI, Jenkins, CodePipeline, ArgoCD).
• Strong understanding of Linux and Windows system administration and troubleshooting.
• Comfortable with one or more scripting/programming languages such as Python, Node.js, Bash, Ruby, or JSON/YAML for automation.
• Strong grasp of network fundamentals, including DNS, HTTP(S), TLS/SSL, firewalls, and TCP/IP.
• Experience with containerization and orchestration (Docker, ECS, or Kubernetes is a plus).
• Familiar with observability tools and incident management best practices.
• Vietnamese citizen based in Ho Chi Minh City.

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Responsibilities

• Ensure that all escalated incidents are handled within SLA's.
• Act as expert support for Windows stack related incidents and support requests.
• Manage problem resolution with third party vendors.
• Participate in Problem management processes.
• Support company Windows infrastructure on premise and in a Cloud.
• Provide operational administration and configuration support for highly available server landscapes.
• Support MS Active Directory, design Group Policies.
• Deliver new services according to the business requirements.
• Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards.
• Identify opportunities for process improvement and efficiency enhancements.
• Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.
• Take the ownership of projects to set up or upgrade server infrastructure, with support from the team.

Requirements

• Bachelor's degree in a relevant technical field or equivalent experience.
• Strong understanding of Windows stack technologies, standards and trends.
• Strong technical background with 3+ years’ experience Windows stack administration.
• Very good technical knowledge of the Microsoft Stack, Active Directory and its components, Exchange, VMWare, HyperV, GPOs.
• Strong technical knowledge of Storage and Server equipment, virtualization and production setups.
• Strong technical knowledge of Cloud Infrastructure, Azure, AWS.
• Experience with scripting.
• Experience with Backup tools and solutions.
• Experience with IT infrastructure migrations.
• Strong understanding of Infrastructure change management.
• High communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and ability to identify and resolve complex IT infrastructure issues.
• Strong decision-making skills.
• Strong understanding of gaming industry dynamics and trends, with a passion for gaming.

Benefits

• Private Medical Care
• EAP system for supporting wellbeing of Employees
• Cafeteria System
• Leisure Zones, coffee and fruits in the office

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Duties and Responsibilities

• Work closely with both the production team and clients to understand project requirements and develop technical strategies to meet project goals
• Develop and maintain efficient production pipelines and workflows for character art, character animation, prop creation, and environment creation
• Develop custom tools, plugins, and scripts to improve the efficiency of the art production pipeline
• Provide technical direction and support to artists and animators to ensure that projects meet quality standards and are completed on time
• Write documentation on technical art creation processes and guide artists on best practices
• Conduct research and development to identify and implement new tools and techniques that can improve production efficiency and quality
• Collaborate with other TAs and IT personnel to ensure smooth integration of software and hardware systems
• Manage technical aspects of projects, including identifying and mitigating potential technical risks and issues
• Mentor and train TAs, developing their skills and helping to build a strong technical team
• Participate in project planning and estimation processes

Requirements

• At least 20 years of experience in the game, animation, or VFX industry, with at least 10 years' experience in games, fulfilling a technical role
• Proficiency in one or more programming languages, ideally Python
• Strong knowledge of Windows, such as the command line, batch scripting & general troubleshooting
• Strong knowledge of industry-standard software and tools, such as Blender, Maya, Houdini, ZBrush, Photoshop, Substance Designer/Painter, and Unity/Unreal Engine
• Experience with art production pipelines and workflows for game development
• Experience with version control systems, such as P4, Git, or SVN
• Experience with multiple game genres and platforms
• Excellent problem-solving skills and ability to find creative solutions to technical challenges
• Strong communication and collaboration skills, with the ability to work effectively in a team environment
• Fluent in English

Benefits

• Social Insurance and Housing Fund
• Annual Leave
• Thirteenth salary
• Medical Check-up
• Free shuttle
• EAP Program

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Responsibilities

The Monitoring and Support Engineer will be responsible for the following tasks:

• Ensuring that all incidents are handled within SLAs
• Initial troubleshooting of Infrastructure incidents
• Ensuring maximum network & service availability through proactive monitoring
• Ensuring all the incident and alert tickets contain detailed technical information
• Initial troubleshooting of Infrastructure incidents, restoration of services and escalation to level 3 experts if necessary
• Participating in Problem management processes
• Ensuring that all incidents and critical alerts are documented and escalated if necessary
• Ensuring effective communication to customers about incidents and outages
• Identifying opportunities for process improvement and efficiency enhancements
• Participating in documentation creation to reduce BAU support activities by ensuring that the Service Desks have adequate knowledge articles to close support tickets as level 1
• Participating in reporting on monitored data and incidents on company infrastructure
• Implementing best practices and lessons learned from initiatives and projects to optimize future outcomes

Requirements

• Bachelor's degree in a relevant technical field or equivalent experience
• Understanding of IT Infrastructure technologies, cloud solutions (Azure, Google, Meraki, etc.), standards and trends
• Technical background with 3+ years’ experience in IT operations role delivering IT infrastructure support, monitoring systems (PRTG, Observium, LibreNMS, Zabbix) and incident management
• Technical knowledge of the Microsoft Stack, Windows networking, Active Directory, Exchange
• Previous experience in System Administration of Linux/Unix OS, ChromeOS or Windows, mobile/embedded systems
• Networking skills and certification in Cisco CCNA level or CompTIA Network+ would be an asset
• Exceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences
• Strong analytical and problem-solving skills
• Strong customer service orientation

Benefits

• Flexible work arrangement
• Global exposure
• Private Medical Care
• EAP system for supporting Employees
• Cafeteria System
• Leisure Zones in the office

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Responsibilities

• Provide technical support for internal and external employees and stakeholders
• Troubleshoot complex issues requiring detailed knowledge of systems and applications
• Implement, monitor, and maintain network and server systems
• Set up and configure desktop computers and peripherals
• Create, edit, and disable digital identity accounts with respective security levels
• Perform hardware and software upgrades to achieve optimum performance levels
• Contribute to IT teams' goals by accomplishing related duties as required
• Create, edit, and maintain IT documentation, processes, and policies
• Assist new production projects by proposing technical solutions and with their implementation

Skills

• Experience with hardware and software troubleshooting
• Familiar with Google and Windows environment
• Experience in troubleshooting DNS, DHCP, GPO, Networking, Workstation/laptop issues, BYOD devices
• Experience with Windows and Google-oriented infrastructure: Windows 10/11, Windows Server 2016/2019, Exchange Server, Office 365, Active Directory, File Server, PowerShell, Hyper-V, DNS, WSUS, RDP
• Hands-on experience with IT infrastructure (Servers, Switches, Wifi, Network patching)
• Understanding of networking and subnetting fundamentals
• Exposure to Linux (Server and Client configuration, Ubuntu, Debian, OpenSUSE)
• VMware vSphere Hypervisor 6.7/7 or similar virtualized platforms
• Exposure to Next-Gen Firewalls (Site-to-site VPN IPsec or OpenVPN, Security policy, NAT configuration)
• A basic understanding of cyber-security

Requirements

• 1 to 5 years experience within an IT support, helpdesk, desktop type of position
• Graduate in Computer Science, Information Technology, related field, or relevant work experience
• High-level of problem-solving skills
• Strong interpersonal and collaborative skills
• Good written and oral English communication skills
• End-user oriented
• An ability to stick to strict deadlines

Benefits

• Public holiday
• Annual paid leaves, Special leaves, other types of leaves
• Health insurance, welfare pension insurance, occupational accident insurance etc
• Commuting costs are covered up to 30,000 JPY per month
• Fukurikosei club (Relo Club) and Language program

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Key Responsibilities:

• Overall administration and management of growing hybrid and pure cloud solutions
• Plan, deploy & support Azure Windows Desktop Services (WDS) implementations
• Mobile Device Management - InTune policy management
• Azure migration from On-Prem/Cloud to Azure Platform, Microsoft SQL
• Build, deploy and support technologies for an Azure platform
• Automation of Azure infrastructure
• Support Azure Architecture (IaaS & PaaS)
• In depth experience of ARM and PowerShell Scripting using a GIT repository
• Azure tenancy and subscription management
• Creation of auto-remediate scripting for cloud resources
• Demonstrate optimization techniques and strategy
• Creation of YAML pipelines with Azure DevOps
• Creation and enforcement of security policies to CIS standards
• Assist regional teams in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
• Provide detailed specifications for proposed solutions including materials, mockups and time necessary
• Mentor and train other engineers throughout the company and seek to continually improve processes companywide
• Work alongside project management teams to successfully monitor progress and complete implementation

Requirements:

• 5+ years experience in a similar role
• Cloud Engineer, IT Administrator, Systems Engineer
• Scripting (PowerShell, Azure CLI)
• A strong understanding of the Azure & Office 365 ecosystem
• Hands on experience of ARM Templates / JSON
• Azure data protection and security architecture/features
• Azure Administrator certification (e.g. AZ-104, AZ-400; AZ-303; AZ-304) is required
• Disaster Recovery / High Availability technologies
• Azure DevOps
• Azure Active Directory
• Azure server-less architecture
• Experience managing: Amazon AWS, Azure, Google Cloud an advantage

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As a trainee, you will be responsible for installing, configuring, and maintaining hardware and software, as well as gaining insights into the administration of Windows and Linux systems. You will also participate in network and infrastructure projects, provide support in IT, analyze and resolve technical issues, and learn about topics such as Active Directory, Microsoft 365, virtualization, and IT security.

We offer a dynamic and innovative work environment, with opportunities for professional growth and development. Our team is passionate about creating a better world of mobility, and we are looking for like-minded individuals to join us.

If you are interested in a challenging and rewarding career in system integration, we encourage you to apply.

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About the Team

Consumer Copilot Security is at the core of Microsoft’s mission to deliver trusted, human-centered AI experiences. We make security and resilience intrinsic to every Copilot interaction—across devices, platforms, and ecosystems. Our work spans secure identity flows, defenses against emerging threats like prompt injection, and privacy-first systems that scale globally.

About the Role

Copilot for consumers depends on a rock-solid identity foundation that makes personalized AI experiences safe and seamless across Windows, Edge, web, and mobile. We’re seeking a hands-on Principal Software Engineer to define and lead the strategy for authentication, authorization, and account systems across Copilot experiences, partnering deeply with Microsoft’s central identity platform and related teams. You’ll tackle novel risks at the frontier of agential AI, applying proven solutions and inventing new ones where needed. This role demands a rare blend of deep backend engineering expertise, mastery of modern consumer identity protocols, and the ability to make sound trade-offs between risk and velocity—keeping Copilot moving fast while raising the security and reliability bar.

Responsibilities

Identity strategy & architecture: Define the end‑to‑end identity vision for consumer Copilot and MAI, covering user/account models, sign‑in, session management, token issuance/validation, service‑to‑service auth, and cross‑device experiences.

Cross‑surface platform leadership: Drive common authentication/SSO patterns and SDKs for Windows, Edge, web, iOS, and Android; ensure seamless UX and consistent security controls across consumer surfaces and modalities.

Collaborate with product, engineering, security, privacy, and identity teams across Copilot, MAI and IDNA to drive improvements in authentication, identity, and security.

Influence technical direction and best practices across a large, distributed system, ensuring alignment and adoption of key initiatives.

Establish, monitor, and continuously improve key authentication metrics across Copilot and MAI.

Collaborate with engineering, product, and identity teams to align on a unified ground truth and leverage dashboards for ongoing measurement and root cause analysis

Align with central Microsoft Account roadmaps, influence platform capabilities, and land them in Copilot and MAI consumer scenarios at scale.

Define and document authentication patterns and requirements for AI-powered, agential flows. Ensure these patterns address novel risks, support secure delegation, and enable safe orchestration of actions across devices and services.

Hands‑on engineering: Ship secure, well‑tested, maintainable code and frameworks that other teams can adopt quickly.

Product mindset: Balance customer experience with consumer-grade security, privacy, and compliance expectations for Copilot.

Work closely with globally distributed teams, managing effective communication, coordination, and project delivery across multiple time zones.

Foster strong cross-regional partnerships to drive identity and authentication improvements at scale.

Qualifications

Required Qualifications:

Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

<_Preferred Qualifications:_>

Master’s Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Experience integrating with Microsoft Account, and familiarity with consumer identity features.

Cross‑platform delivery: Shipped identity flows and SDKs across multiple consumer client platforms (Windows, macOS, iOS, Android, web).

Governance & lifecycle: Familiarity with consumer identity lifecycle management and privacy controls.

Privacy/Compliance: Experience embedding privacy‑by‑design and meeting consumer compliance expectations for Copilot-class workloads.

Leadership: Track record mentoring senior engineers and driving adoption of platform standards across many product teams.

Salary

#MicrosoftAI Software Engineering IC6 – The typical base pay range for this role across the U.S. is USD $163,000 – $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 – $331,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

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About the Team

Consumer Copilot Security is at the core of Microsoft’s mission to deliver trusted, human-centered AI experiences. We make security and resilience intrinsic to every Copilot interaction—across devices, platforms, and ecosystems. Our work spans secure identity flows, defenses against emerging threats like prompt injection, and privacy-first systems that scale globally.

About the Role

Copilot for consumers depends on a rock-solid identity foundation that makes personalized AI experiences safe and seamless across Windows, Edge, web, and mobile. We’re seeking a hands-on Principal Software Engineer to define and lead the strategy for authentication, authorization, and account systems across Copilot experiences, partnering deeply with Microsoft’s central identity platform and related teams. You’ll tackle novel risks at the frontier of agential AI, applying proven solutions and inventing new ones where needed. This role demands a rare blend of deep backend engineering expertise, mastery of modern consumer identity protocols, and the ability to make sound trade-offs between risk and velocity—keeping Copilot moving fast while raising the security and reliability bar.

Responsibilities

Identity strategy & architecture: Define the end‑to‑end identity vision for consumer Copilot and MAI, covering user/account models, sign‑in, session management, token issuance/validation, service‑to‑service auth, and cross‑device experiences.

Cross‑surface platform leadership: Drive common authentication/SSO patterns and SDKs for Windows, Edge, web, iOS, and Android; ensure seamless UX and consistent security controls across consumer surfaces and modalities.

Collaborate with product, engineering, security, privacy, and identity teams across Copilot, MAI and IDNA to drive improvements in authentication, identity, and security.

Influence technical direction and best practices across a large, distributed system, ensuring alignment and adoption of key initiatives.

Establish, monitor, and continuously improve key authentication metrics across Copilot and MAI.

Collaborate with engineering, product, and identity teams to align on a unified ground truth and leverage dashboards for ongoing measurement and root cause analysis

Align with central Microsoft Account roadmaps, influence platform capabilities, and land them in Copilot and MAI consumer scenarios at scale.

Define and document authentication patterns and requirements for AI-powered, agential flows. Ensure these patterns address novel risks, support secure delegation, and enable safe orchestration of actions across devices and services.

Hands‑on engineering: Ship secure, well‑tested, maintainable code and frameworks that other teams can adopt quickly.

Product mindset: Balance customer experience with consumer-grade security, privacy, and compliance expectations for Copilot.

Work closely with globally distributed teams, managing effective communication, coordination, and project delivery across multiple time zones.

Foster strong cross-regional partnerships to drive identity and authentication improvements at scale.

Qualifications

Required Qualifications:

Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Preferred Qualifications:

Master’s Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Experience integrating with Microsoft Account, and familiarity with consumer identity features.

Cross‑platform delivery: Shipped identity flows and SDKs across multiple consumer client platforms (Windows, macOS, iOS, Android, web).

Governance & lifecycle: Familiarity with consumer identity lifecycle management and privacy controls.

Privacy/Compliance: Experience embedding privacy‑by‑design and meeting consumer compliance expectations for Copilot-class workloads.

Leadership: Track record mentoring senior engineers and driving adoption of platform standards across many product teams.

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About the Team

Consumer Copilot Security is at the core of Microsoft’s mission to deliver trusted, human-centered AI experiences. We make security and resilience intrinsic to every Copilot interaction—across devices, platforms, and ecosystems. Our work spans secure identity flows, defenses against emerging threats like prompt injection, and privacy-first systems that scale globally.

About the Role

Copilot for consumers depends on a rock-solid identity foundation that makes personalized AI experiences safe and seamless across Windows, Edge, web, and mobile. We’re seeking a hands-on Principal Software Engineer to define and lead the strategy for authentication, authorization, and account systems across Copilot experiences, partnering deeply with Microsoft’s central identity platform and related teams. You’ll tackle novel risks at the frontier of agential AI, applying proven solutions and inventing new ones where needed. This role demands a rare blend of deep backend engineering expertise, mastery of modern consumer identity protocols, and the ability to make sound trade-offs between risk and velocity—keeping Copilot moving fast while raising the security and reliability bar.

Responsibilities

Identity strategy & architecture: Define the end‑to‑end identity vision for consumer Copilot and MAI, covering user/account models, sign‑in, session management, token issuance/validation, service‑to‑service auth, and cross‑device experiences.

Cross‑surface platform leadership: Drive common authentication/SSO patterns and SDKs for Windows, Edge, web, iOS, and Android; ensure seamless UX and consistent security controls across consumer surfaces and modalities.

Collaborate with product, engineering, security, privacy, and identity teams across Copilot, MAI and IDNA to drive improvements in authentication, identity, and security.

Influence technical direction and best practices across a large, distributed system, ensuring alignment and adoption of key initiatives.

Establish, monitor, and continuously improve key authentication metrics across Copilot and MAI.

Collaborate with engineering, product, and identity teams to align on a unified ground truth and leverage dashboards for ongoing measurement and root cause analysis

Align with central Microsoft Account roadmaps, influence platform capabilities, and land them in Copilot and MAI consumer scenarios at scale.

Define and document authentication patterns and requirements for AI-powered, agential flows. Ensure these patterns address novel risks, support secure delegation, and enable safe orchestration of actions across devices and services.

Hands‑on engineering: Ship secure, well‑tested, maintainable code and frameworks that other teams can adopt quickly.

Product mindset: Balance customer experience with consumer-grade security, privacy, and compliance expectations for Copilot.

Work closely with globally distributed teams, managing effective communication, coordination, and project delivery across multiple time zones.

Foster strong cross-regional partnerships to drive identity and authentication improvements at scale.

Qualifications

Required Qualifications:

Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Preferred Qualifications:

Master’s Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor’s Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Experience integrating with Microsoft Account, and familiarity with consumer identity features.

Cross‑platform delivery: Shipped identity flows and SDKs across multiple consumer client platforms (Windows, macOS, iOS, Android, web).

Governance & lifecycle: Familiarity with consumer identity lifecycle management and privacy controls.

Privacy/Compliance: Experience embedding privacy‑by‑design and meeting consumer compliance expectations for Copilot-class workloads.

Leadership: Track record mentoring senior engineers and driving adoption of platform standards across many product teams.

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Responsibilities

• Design, build, and ship features for a consumer Windows application with a strong focus on usability, performance, reliability, and accessibility.
• Develop high-quality, maintainable, and well-tested code using modern Windows frameworks and tooling.
• Collaborate with Product, Design, and Data partners to translate customer needs into technical solutions.
• Participate in architecture and design reviews, contributing to decisions around scalability, responsiveness, and long-term maintainability.
• Instrument features with telemetry, analyze usage and reliability signals, and iterate based on data and customer feedback.
• Debug and resolve issues across the stack, including live-site and customer-reported problems.
• Contribute to engineering excellence through code reviews, test coverage, CI/CD practices, and operational readiness.

Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Experience building and shipping production-quality applications or services.
• Solid understanding of data structures, algorithms, and object-oriented design.
• Experience working collaboratively in a team environment with clear communication and ownership.

Preferred Qualifications

• Experience building Windows applications using WinUI, WPF, UWP, or Windows SDKs.
• Familiarity with performance optimization, memory management, and responsiveness in desktop applications.
• Experience with telemetry, experimentation, and feature flighting in consumer products.
• Exposure to accessibility (a11y) standards and inclusive design principles.
• Experience with CI/CD pipelines, automated testing, and live-site monitoring.

What Success Looks Like

• Delivers polished, reliable features that improve customer satisfaction and engagement.
• Writes clean, testable code and proactively raises quality and maintainability bar.
• Demonstrates strong ownership—from design through deployment and support.
• Uses data and customer feedback to guide decisions and continuous improvement.
• Grows technical depth while positively influencing team engineering practices.

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$170K – $215K • 0.01% – 0.2%

Head of Agent Ops

You'll own the internal AI infrastructure that makes our team unreasonably fast. That means building, evaluating vendors, and continuously evolving the AI systems our team runs on — with the goal of maximizing every person's clock speed and scaling our ability to deploy agents across the business.

Salary Range:

$170,000–$215,000/year (Range shown is for U.S.-based employees in San Francisco, CA. Compensation outside the U.S. is adjusted fairly based on your country’s cost of living. You can explore how we calculate this here: [https://www.firecrawl.dev/careers/compensation](https://www.firecrawl.dev/careers/compensation).)

Equity Range:

Up to 0.20%

Location:

San Francisco, CA (Hybrid); Truly exceptional remote considered.

Job Type:

Full-Time (SF)

Experience:

5+ years or equivalent shipped systems

Visa:

US Citizenship/Visa required for SF

About Firecrawl

Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API call.

What We're Looking For

A technical practitioner, not a theorist.

You understand how models actually work — not just API calls, but attention, context windows, inference tradeoffs, tool use patterns. You read papers. But your first instinct is always to build, not to theorize. You've shipped real systems that automate real work.

Someone with battle-tested opinions on AI-assisted development.

You've pushed vibe coding techniques far enough to know where they break. You have strong, experience-driven opinions about what works and what doesn't — grounded in first principles, not hype. You know when to let the model drive and when to take the wheel.

An automation obsessive.

You've already automated your own life to a degree that others find somewhat unhinged. You see manual processes the way most people see bugs — something that shouldn't exist and won't for long.

Someone who understands the bitter lesson.

You know where the highest-leverage opportunities are because you understand which problems get solved by scale and which don't. You allocate your energy accordingly.

$10k+/month token budget

(will increase with demonstrated impact).

What We're NOT Looking For

AI skeptics.

If you think superintelligence is hundreds of years away, this isn't your role.

Comfort optimizers.

We're looking for people who seek discomfort and aim to make a difference — not optimize for comfy vibes.

Status chasers.

If you're here because AI is in the news, you're not a fit. If you believe we're at a once-in-a-species inflection point and you want to shape the wave, not just ride it — this is the place for you.

A Note On Pace

We operate at an absurd level of urgency because the window for what we're building won't stay open forever. If that excites you, keep reading. If it doesn't, no hard feelings — but this role probably isn't for you.

Benefits & Perks

Available to all employees

• Salary that makes sense — $170,000–215,000/year (SF, U.S.-based), based on impact, not tenure

• Own a piece — Up to 0.20% equity in what you're helping build

• Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge

• Parental leave — 12 weeks fully paid, for moms and dads

• Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human

• Learning & Development \- Expense up to $1000/year toward anything that helps you grow professionally

• Team offsites — A change of scenery, minus the trust falls

• Sabbatical— 3 paid months off after 4 years, do something fun and new

Available to US-based full-time employees

• Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works

• Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs

• Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind

• Doctegrity telehealth — Talk to a doctor from your couch

• 401(k) plan — Retirement might be a ways off, but future-you will thank you

• Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit

• Pet insurance — Because fur babies are family too

Available to SF-based employees

• SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy

• E-Bike transportation — A loaner electric bike to get you around the city, on us

Interview Process

• Application Review – Send us your stuff + a quick note on why this excites you (plus links to things you’ve built).

• Intro Chat (~20–25 min) – Quick alignment call focused on what you’ve shipped, how you think about agents vs workflows, and what you’d automate first at Firecrawl.

• Async Systems Design (60–90 min) – A short, structured design exercise: propose a v1 agent/workflow to eliminate a real internal bottleneck. We’re looking for taste, guardrails, eval/monitoring, and a rollout plan — not a big build.

• Founder Chat (~30 min) – Culture, pace, ownership, and how you like to work. Time for your questions too.

• Paid Work Trial (1–2 weeks) – Test drive the real thing: ship something real, get feedback, and iterate.

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We're looking for desktop app engineers to join our Claude product team and help build native applications that harness the transformative power of advanced language models. Your mission will be to package our AI capabilities into elegant desktop experiences that put unprecedented capabilities at users' fingertips.

Responsibilities:

• Develop and maintain the core infrastructure and features within Claude.ai and in our Electron-based desktop app using a typical web stack (TypeScript, React)
• Use native code (Rust, Swift, C++) to bring advanced features to the desktop app, connecting Claude to macOS and Windows
• Optimise application performance, memory usage, and startup time across platforms
• Design and build robust update mechanisms and deployment pipelines
• Create monitoring tools to track application performance and user experience

You may be a good fit if you have:

• Have 5+ years of experience as a software engineer, with strong emphasis on desktop application development
• Have practical experience with Electron and deep understanding of its architecture
• Possess strong JavaScript/TypeScript skills and experience with modern frontend frameworks
• Take a product-focused approach and care about building solutions that are robust, scalable, and easy to use

Strong candidates may also have experience with:

• Experience working on and building operating systems, browsers, or deeply OS-integrated software (screensharing, video-calling, game engines, etc)
• Experience integrating and working with AI/ML models and understanding their capabilities
• Demonstrated success implementing cross-platform development strategies

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate.

Annual Salary:

$320,000 - $405,000USD

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We’re looking for a Security Engineering Lead to own and drive Anthropic’s Corporate Security programme. This is a player-coach Tech Lead Manager (TLM) role: you’ll be both the most senior technical individual contributor on corporate security and the people leader for a lean, high-impact team of Security Engineers.

Corporate Security at Anthropic encompasses everything that protects our people, endpoints, networks, SaaS ecosystem, and corporate data—the full surface area outside of production infrastructure. The scope is broad and the team is deliberately small, which means you’ll need deep technical skills across multiple domains, strong judgment about where to invest, and a bias toward automation and engineering-driven solutions over manual process.

You’ll report into Security leadership and partner closely with IT, Infrastructure Security, Detection & Response, and GRC teams. This role is high-visibility and high-autonomy: you’ll be expected to define the roadmap, make architectural decisions, and represent Corporate Security across the company.

Responsibilities:

Technical Leadership & Hands-on Engineering

• Own the security architecture, tooling, and controls for Anthropic’s corporate environment end-to-end, including endpoint fleets (macOS, Windows, ChromeOS), campus and office networks, SaaS applications, mobile devices
• Design, build, and ship security automation, integrations, and internal tooling—including leveraging Claude and LLMs to accelerate security workflows
• Define and enforce security baselines, hardening standards, and configuration policies across all corporate platforms
• Define what it means to operate safely in an environment where AI agents act more like humans than actual humans
• Evaluate, select, deploy, and operate corporate security tools (EDR/XDR, MDM, ZTNA, CASB/SSPM, email security, DLP, browser security, etc.)
• Drive vulnerability management for corporate assets, including patch orchestration, risk-based prioritization, and exception management
• Lead security reviews of new SaaS adoptions, corporate infrastructure changes, and IT projects

People Leadership & Team Building

• Manage, mentor, and grow a purposefully lean team of Security Engineers; set clear expectations, run effective 1:1s, and create an environment where engineers do the best work of their careers
• Hire and build the team as scope expands—own the hiring bar and pipeline for Corporate Security Engineering roles
• Balance your own IC contributions with the team’s needs; know when to go deep on a problem yourself and when to delegate and coach
• Foster a culture of operational excellence, blameless incident review, and continuous improvement

Strategy & Cross-Functional Partnership

• Define and own the Corporate Security roadmap, aligning investments to Anthropic’s risk profile and growth trajectory
• Partner with IT Operations to ensure security is embedded in endpoint provisioning, network design, and SaaS lifecycle management
• Collaborate with Detection & Response on telemetry coverage, detection engineering, and incident handling for corporate-sourced events
• Partner with Infrastructure and Security Engineering teams to ensure security standards are consistent across all of Anthropic
• Communicate security posture, risks, and investment needs to Security leadership and cross-functional stakeholders clearly and persuasively

You may be a good fit if you:

• Have 8+ years of Security Engineering experience in a corporate/enterprise security domain (endpoint security, network security, SaaS security, identity, or a combination)
• Have 2+ years of experience managing or tech-leading a team of engineers, with a demonstrated track record of developing talent and shipping results through others
• Are a strong engineer who still writes code regularly—you can prototype a tool, write a detection, build an integration, or debug a complex configuration issue
• Have deep experience with macOS fleet security (this is our primary platform) and solid working knowledge of Windows and ChromeOS security
• Have hands-on experience deploying and operating EDR/XDR, MDM, ZTNA/zero trust, and identity security solutions at scale
• Understand modern SaaS security challenges: shadow IT, OAuth token sprawl, data exfiltration paths, SaaS-to-SaaS integrations, and SSPM/CASB tooling
• Can work independently with high autonomy, manage ambiguity, and make sound risk-based prioritization decisions in a fast-paced environment
• Have excellent communication skills and can translate complex security topics into clear recommendations for technical and non-technical audiences

Strong candidates may have:

• Securing corporate environments at high-growth AI, cloud, or developer-tools companies
• Maturing a Corporate Security function from early stage, including defining scope, selecting the initial toolset, and hiring the founding team
• Advanced macOS security (system extensions, endpoint security framework, MDM profile engineering, Declarative Device Management)
• Network security architecture for hybrid/multi-office environments, including SD-WAN, ZTNA, DNS security, and network segmentation
• Browser security and isolation technologies (e.g., Island, Talon/Palo Alto, Chrome Enterprise)
• Proficiency in Python, Go, or similar languages for building sec

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We are seeking an IT Administrator - Endpoint Management to own the enterprise endpoint strategy with primary responsibility for administering Replit’s MDM platforms, enforcing secure baseline configurations aligned to CIS Level 1 benchmarks and ensuring all corporate endpoints (primarily macOS) are properly patched, compliant, and securely configured.

What You'll Do

• Own and administer enterprise endpoint management platforms with primary responsibility for Iru/Kandji configuration, policy design, and lifecycle management

• Establish and enforce enterprise endpoint standards aligned to CIS Level 1 benchmarks

• Design, implement, and maintain secure baseline configurations for macOS endpoints ensuring systems are hardened and secure by default

• Ensure all endpoints remain compliant with patching policies, minimum OS requirements, and approved software versions through automated enforcement

• Administer and maintain an internal approved application catalog including packaging, version control, testing and secure deployment

• Ensure endpoint detection and response (EDR) tooling is properly deployed, configured and monitored (SentinalOne preferred)

• Implement and enforce appropriate data loss prevention (DLP) measures across endpoints to protect corporate data and intellectual property

• Develop compliance dashboards and reporting to track endpoint posture, remediation timelines and risk exposure

• Partner closely with Security Operations (SecOps) to investigate, contain, and remediate endpoint-related security incidents

• Participate in incident response activities including forensic coordination, containment actions and post-incident remediation

• Contribute to internal and external audits, ensuring endpoint controls meet SOC 2 and ISO 27001 requirements; prepare evidence and support auditor walkthroughs

• Own licensing strategy across administered platforms, ensuring appropriate license assignment, cost optimization, feature alignment, renewal management and utilization reporting

• Continuously evaluate new endpoint features, security capabilities, and OS updates

• Create and maintain technical documentation, configuration standards and operational runbooks

Required Skills & Experience

• 6+ years of experience in endpoint administration, device management, and enterprise IT operations in a cloud-first environment

• Hands-on expertise administering Iru/Kandji or comparable Apple-focused MDM solutions

• Understanding of MDM solutions for Microsoft Windows and Linux (Jump Cloud preferred)

• Strong understanding of CIS Level 1 controls and endpoint hardening principles

• Experience deploying and administering EDR solutions and coordinating with security teams on alert triage and remediation

• Experience managing OS patching strategies, update enforcement policies and compliance reporting

• Familiarity with DLP technologies and endpoint-based data protection controls

• Experience participating in compliance programs aligned to SOC 2 and ISO 27001 frameworks supporting audit evidence collection and control validation processes

• Strong troubleshooting skills with the ability to diagnose complex endpoint configuration and policy conflicts

• Clear documentation and communication skills with the ability to articulate technical risk and remediation strategies

Bonus Qualifications

• Active Replit user and passionate about making software creation more accessible

• Been part of a rapid growth SaaS startup

Full-Time Employee Benefits Include

• Competitive Salary & Equity

• 401(k) Program with a 4% match

• Health, Dental, Vision and Life Insurance

• Short Term and Long Term Disability

• Paid Parental, Medical, Caregiver Leave

• Commuter Benefits

• Monthly Wellness Stipend

• Autonomous Work Environment

• In Office Set-Up Reimbursement

• Flexible Time Off (FTO) + Holidays

• Quarterly Team Gatherings

• In Office Amenities

Want to learn more about what we are up to?

• Meet the Replit Agent

• Replit: Make an app for that

• Replit Blog

• Amjad TED Talk

Interviewing + Culture at Replit

• Operating Principles

• Reasons not to work at Replit

Compensation Range

$95K - $175K

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Location

Seattle

Employment Type

Full time

Location Type

On-site

Department

IT

Compensation

• $52.88 per hour • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.

About the Role

As a Frontline IT Support Specialist, you’ll be the first point of contact in our helpdesk for hardware, software, and network issues. You’ll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone.

This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available.

In this role, you will:

• Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.

• Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings.

• Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents.

You might thrive in this role if you:

• Bring strong technical expertise in macOS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.

• Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.

• Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.

• Show precision and attention to detail in your work, consistently delivering high-quality results.

• Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Full Stack Software Engineer (Windows), Codex App

Location

San Francisco; Seattle

Employment Type

Full time

Department

Applied AI

Compensation

• $230K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Codex App team owns the desktop application and IDE extension that bring Codex into developers’ daily workflows. We build product experiences end-to-end, and we care equally about usability, performance, and reliability.

Our stack is centered on a TypeScript/Node/Electron application that interfaces with external systems including the Codex CLI and an app server (Rust). Windows is a critical platform for our users — delivering a great experience means working across packaging, system integration, and varied developer environments, from native Windows setups to WSL-based workflows.

About the Role

We’re hiring a Full Stack Software Engineer to own and evolve the Windows experience for the Codex desktop app and IDE extension.

You’ll work across UI → Node/TypeScript backend layers → IPC/process orchestration → integration with Rust services. This role also owns how the app installs, runs, updates, and interacts with the system across real-world Windows environments — including enterprise-managed machines, varied shell/toolchain setups, and WSL-based development workflows.

This is a product-minded role: you’ll help define what reliable “human ↔ agent” collaboration looks like on Windows, and ensure it works in practice.

What You’ll Do

• Build end-to-end features across the Electron app (UI + Node/TypeScript backend layers).

• Design robust integrations with the Codex CLI and app server (Rust), including process lifecycle, streaming output, and failure handling.

• Own IPC architecture and process orchestration (renderer/main boundaries, message schemas, cancellation, retries).

• Build and maintain Windows packaging and distribution pipelines (installers, code signing, auto-update).

• Ensure reliable operation across varied environments:

• native Windows

• WSL-based development setups

• multiple shells/toolchains (PowerShell, Git Bash, etc.)
• Manage filesystem and process boundaries between Windows and WSL environments.

• Improve reliability and debuggability through logging, tracing, crash reporting, and performance tooling.

You Might Thrive Here If You

• Have strong TypeScript/Node fundamentals and enjoy owning product features end-to-end.

• Have experience building or distributing Windows desktop applications (Electron or similar).

• Understand Windows-specific packaging, signing, and update flows.

• Are comfortable spawning and managing native processes on Windows.

• Have experience with WSL interop (filesystem paths, process boundaries).

• Have worked in enterprise Windows environments (e.g., proxies, Defender, GPO constraints).

• Are interested in IPC patterns and local orchestration of long-running tasks.

• Bring strong product judgment and enjoy making complex systems feel dependable and fast.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Engineering Manager, Core Services

Location

San Francisco

Employment Type

Full time

Department

Applied AI

Compensation

• $293K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Core Services organization builds and runs the mission-critical online services that product teams rely on in production. We own foundational distributed systems and platform capabilities that enable reliable execution, high-performance services, and large-scale file/data needs across our products. This team is distinct from developer infrastructure and data infrastructure—our focus is production service foundations and core runtime services.

About the Role

We’re hiring an Engineering Manager, Core Services to help lead teams responsible for highly reliable, high-scale distributed systems that sit on the critical path for OpenAI products. Your team will own foundational production systems that OpenAI’s product engineering teams build on. You’ll collaborate closely with product and infrastructure partners to ship reliable services quickly, and help scale systems and teams as OpenAI grows. You’ll partner closely with senior engineering leaders to scale the org, mature operations, and drive major platform initiatives. This role requires strong technical ability.

You’ll be responsible for:

• Managing and growing a high-performing, team of infrastructure engineers.

• Leading teams building and operating large, critical production platforms, including cluster reliability, scaling, and rollout safety.

• Building and operating mission-critical distributed systems with strong operational rigor (SLOs, incident response, capacity planning, reliability).

• Setting technical direction for platform foundations such as workflow/orchestration capabilities, large-scale file/blob/storage services, and core service foundations.

• Partnering with a broad set of stakeholders, including product engineering, adjacent infrastructure teams, and (where relevant) finance/cost partners.

• Coaching, mentoring, and developing engineers and emerging leaders.

You might thrive in this role if you:

• Have significant experience leading teams that run mission-critical infrastructure in production.

• Have experience operating mission-critical services, or core distributed systems building blocks.

• Have built platform-like systems (e.g., orchestration/workflow execution, service platforms) and/or large-scale storage/blob/file infrastructure.

• Have experience building systems spanning multiple cloud environments.

• Take pride in building scalable, reliable systems and improving operational health.

• Own problems end-to-end and can move fast in environments with ambiguity and competing priorities.

Workplace & Location

• This role is based in our San Francisco HQ. We offer relocation assistance for new employees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Join Our Team

We are the Audi Revolut F1 Team. Audi will compete in the FIA Formula 1 World Championship starting in 2026. The team has three locations. Audi's Motorsport Competence Center in Neuburg, Germany, is considered one of the most modern of its kind in Europe. The Formula 1 Factory of Audi Motorsport AG in Hinwil (Switzerland) is known for its innovative technologies and passion for racing. The Audi Motorsport Technology Centre in the UK, is in its launch phase and growing continuously. Our power unit comes from Neuburg, while Hinwil is responsible for chassis development and race operations.

What you need? The mindset of an athlete. If you are someone for whom giving up isn’t an option and limits are just something to be overcome, you can bring Vorsprung durch Technik to Formula 1 with us. Become part of this unique project and make motorsport history..

This position for the Audi Revolut F1 Team is based at Audi Motorsport AG in Hinwil, Switzerland.​​​​

Your mission

• Provide first-level support to end users on-site in Hinwil and at the race track
• Troubleshoot and resolve hardware and software issues
• Install, configure, and maintain IT workstations, peripherals, and mobile devices
• Manage rollouts and system migrations
• Ensure compliance with IT Policies
• Document support cases in the ticketing system
• Provide Onboarding IT Support
• Collaborate with external companies to work on projects and resolve complex issues
• Contribute to the continuous improvement of support processes

Your profile

• Completed degree (university or University of Applied Sciences) in the field of Computer Science or an apprenticeship as a computer scientist with corresponding further education
• Minimum 5 years of professional IT experience in a highly technical, engineering- or R&D-centric environment
• Practical experience in Audio Visual support, conferencing systems, or media technology
• Project management education or IT project management skills
• Solid knowledge of Microsoft Windows, Office 365, Active Directory, hardware and networking technologies
• Apple device experience is required
• Cloud, platform engineering and IT security experience would be beneficial
• Willingness to travel at races
• Strong customer orientation and communication skills
• Independent, structured, and solution-oriented working style
• Good English skills (spoken and written), German is nice to have

Apply now Back

Driven by passion.

Every lap is a statement, every start a promise. This is what defines us.

Take a closer look.

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Explore the R26

Meet the team

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Race IT Technical Support Engineer

Full Time

Signes, France

Young Professional

July 14, 2025

Participate in the development of Information Technology plans, strategies and methods, which maximize the department's contribution towards meeting overall company goals and objectives.

Main Tasks

• Setup, Support, Operate and Maintain the IT infrastructure in racing environment
• Travel with our other IT team at track event and testing facilities
• Setup/maintenance trackside IT systems at race & test events
• Monitor performance of Data transferring and H/W reliability
• Assist colleagues with day-to-day all kind of IT technical challenges in race & test events
• Additional related IT duties may be assigned

Qualifications

• Bachelor's degree in Computer Science, Engineering or equivalent
• 3+ years experience as Technical Support Engineer
• Knowledge in: Active Directory, M365 and VMare

Our Offer

• Secure and long-term employment relationship
• Market and performance-related remuneration
• Training and career development
• Working in an international and dynamic environment
• Attractive benefits

https://motorsporthyundai.career.softgarden.de/jobs/57789748/Race-IT-Technical-Support-Engineer/

Race IT Technical Support Engineer

Signes, France

Full Time

July 14, 2025

Main Tasks

Our Offer

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Function: Sales and Customer Service

Reports To: US Senior Motorsports and West Coast Manager

Job Summary:

Assist the US Senior Motorsports and West Coast Manager, Commercial Director and sales teams of Racing Force in generating sales and achieving the sales targets by providing outstanding sales and customer service support to retail customers, customers placing orders on racing force brand websites including OMP, Bell Racing and Racing Spirit and dealers as needed. Oversee sales of the Corona, California Pro Store sales floor, answer the 800-phone line, assist with motorsports driver and team sales.

Primary Responsibilities:

Sales – Corona, California Pro Shop Sales

• Manage sales floor of the showroom including sales, customer service, inventory management, and merchandising

• Work with the US Senior Motorsports and West Coast Manager and Commercial Director to determine the products sold and displayed in the Pro Store

• Coordinate the in-store sale, invoicing and delivery of Racing Force products with the warehouse team

• Coordinate regular inventory transfers and shipments to maintain stock levels. Responsible for all sellable inventory and accurate inventory management including products provided to athletes for sponsorship

• Assist retail and walk in customers and help them with proper product sizing, and selection. Develop and maintain outstanding customer relationships and provide excellent customer service

• Responsible for the accurate and timely entry of all sales orders. Work with distribution to ensure orders are processed and shipped in a timely manner

• Responsible for the square retail order entry cash register and deposit of funds in the local PNC branch. Coordinate with the accounting team to reconcile payments collected to specific orders as needed

• Maintain a working and thorough knowledge of Racing Force products and be able to answer consumer questions regarding features and benefits for the products sold on brand websites and retail stores

• Research and pilot sales and merchandising techniques and methods to enhance the consumer experience of buying helmets and assist in sales training

• Assist the motorsports team with athlete sponsorship orders and VIP discount orders as needed.

• Assist with local and west coast sales events and promotions, attend occasional trade shows as needed.

• Authorized to offer a maximum discount in square off retail pricing for in-store sales. All other incentives for retail sales should be approved by management

• Assist with B2B sales orders entry

Customer Service

• Provide technical support and facilitate technical questions as needed and coordinate technical support services to external clients

• Responsible for all customer service and technical inquiries from Racing Force brand websites

• Answer customer questions on products, pricing and product availability

• Help troubleshoot customer issues and provide a resolution

• Responsible for making sure e-mail inquiries are responded to in a timely manner by the sales staff

• Maintain working knowledge of Racing Force products and how they function

• Answer the 800 line, provide customers service support as needed

• Answer the company’s info account as needed

Warehouse & Distribution

• Assist the warehouse employees with sales orders generated from walk-in traffic in the Pro Store

• Use the hand-held scanner to transfer inventory between the main warehouse to the Pro Store

• Conduct inventory counts of the Pro Store as needed

Skills & Experience

• 2 years of sales or customer service experience required, experience in racing preferred

• Excellent communication skills, both verbal and written

• Strong organizational and leadership skills, with attention to detail

• Ability to lead, motivate others and contribute to a team atmosphere

• Fluent in English and Spanish as a secondary language preferred

• Ability to multi-task and work in fast paced environment

• Proficient in Windows-based applications including MS Word and Excel

• Experience with NetSuite, QuickBooks or similar system a plus

• Ability to travel to events, trade shows and Racing Force locations for training as needed

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Microsoft AI are looking for a talented Senior Software Engineer at their Hyderabad office. This role sits at the heart of building and evolving a high-quality consumer-facing Windows application used by millions of users. You will work across the full product lifecycle (design, development, experimentation, and production) partnering closely with Product Managers, Designers, and Data Science teams to deliver intuitive, performant, and reliable Windows experiences.

About the Role

We are looking for a Senior Software Engineer to build and evolve a high-quality consumer-facing Windows application used by millions of users. You will work across the full product lifecycle (design, development, experimentation, and production) partnering closely with Product Managers, Designers, and Data Science teams to deliver intuitive, performant, and reliable Windows experiences. This role emphasizes strong engineering fundamentals, customer empathy, and ownership of end-to-end feature delivery in a fast-moving consumer environment.

Accountabilities

• Design, build, and ship features for a consumer Windows application with a strong focus on usability, performance, reliability, and accessibility.
• Develop high-quality, maintainable, and well-tested code using modern Windows frameworks and tooling.

The Candidate we're looking for

Experience:

• Bachelor’s Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Technical skills:

• Strong experience with system design, including requirements analysis, architecture decisions, and trade-off evaluation for production applications.
• Solid understanding of data structures, algorithms, and object-oriented design.

Personal attributes:

• Experience working collaboratively in a team environment with clear communication and ownership.

Benefits

• Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
• As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

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Microsoft are looking for a talented Principal Technical Program Manager - Copilot Identity at their Redmond office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI experiences. You'll work directly with leadership to shape the company's direction in the AI and security markets.

About the Role

As a Principal Technical Program Manager on Copilot Identity, you'll lead initiatives that strengthen authentication, authorization, and account lifecycle experiences across desktop, web, and mobile. Your work ensures every Copilot interaction meets the highest standards of privacy, compliance, and reliability, while enabling developer velocity at Microsoft scale. You'll work at the intersection of security, user experience, and platform scale, partnering with engineering, research, and product teams to turn complex identity challenges into paved roads for innovation.

Accountabilities

• Lead and orchestrate identity improvement programs across multiple client surfaces (e.g., desktop, web, and mobile), aligning roadmaps and milestones with partner teams and the Microsoft central identity system.
• Partner with research, engineering, and product managers to scope initiatives, define success metrics, and plan phased delivery that reduces risk and accelerates customer value.

The Candidate we're looking for

Experience:

• 6+ years experience in engineering, product/technical program management, data analysis, or product development.

Technical skills:

• 3+ years of hands-on experience with authentication and identity systems, including practical knowledge of protocols (e.g., OAuth 2.0, OpenID Connect, SAML), session management, MFA, federation, and directory services.

Personal attributes:

• Excellent communication, collaboration, and influence skills; ability to crisply communicate technical concepts to diverse audiences.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

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What you'll do

• Responsible for modeling(IBIS, AMI,CMM, CPM, CTM), simulating, analyzing signal and power integrity (SIPI), troubleshooting, and reviewing interfaces interconnect.
• Performs, verifies, and documents interface SIPI analysis outcome as part of global chip design team.
• Carry out experiments to validate modeling and methodologies.
• Develop and document signal and power integrity requirements and flows for internal and external customer use.

What you need

• Possesses excellent communication skills, both verbal and written.
• Familiarity with both Windows and Linux operating system is required.
• An understanding of basic circuit and transmission line theory is essential, as is familiarity with and a working knowledge of concurrent time and frequency-domain methods of analysis and characterization.
• Knowledge on interface such as UCIE is a plus, though DDR, HBM, PCIe (e.g. gen 6/5), Ethernet, SATA, for example, can be leveraged.
• Some experience in programming languages such as Python, TCL and Matlab is desired.
• A working knowledge of circuit simulation tools such as Synopsys HSPICE is required. Experience with Redhawk, Totem, Ansys AEDT, Keysight ADS, etc. is a plus.
• Practical experience with package and pcb design 3D electro-magnetic field solvers such as Ansys SiWave/HFSS, with proven ability to create models of usable bandwidth up-to 20GHz is preferred.
• Has strong desires to learn and explore new technologies and demonstrates good analysis and problem-solving skills.
• Bachelor's or Master's degree in Electrical or Electronics Engineering, with a minimum of 6 years of relevant experience in supporting interface IP product development (preferably DDR), system integration and Signal and Power verifications flow/methodologies.

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What you'll do

• Early design stage collaboration to optimize and define requirements for SI&PI performance (e.g., bump maps)
• Support 5~7 PHY Test Chip Package designs per year
• Help customers explore their package solution space options with Synopsys IPs
• Model extract and analyze package substrate designs
• Coordination of package design phases and flow
• Resolves a wide range of issues in creative way
• Provides regular updates to manager on project status
• Represents the organization on business unit projects

What you need

• Minimum of 10+ years of relevant experience
• Good verbal and written English communication skills required
• Advanced circuit and transmission line theory knowledge required
• 3D Electromagnetic modeling experience (e.g. HFSS, or similar tool)
• Familiarity with both Windows and Linux operating systems
• Bachelor’s degree in electrical, electronic engineering or equivalent

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What you'll do

• Design, develop, test, and maintain high‑quality software solutions.
• Collaborate with project managers, product owners, and tech leads to define priorities, estimates, and project plans.

What you need

• Strong understanding of object-oriented programming and solid, reusable design principles.
• Advanced knowledge of programming languages and technologies relevant to the role.

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What you'll do

• Develop a native ARM driver for EA Javelin Anticheat, porting existing functionality to work on ARM
• Develop support for loading different versions of EA Javelin Anticheat based on user hardware

What you need

• 6+ years of experience with C++ or other low-level programming languages
• 3+ years of experience with low-level Windows internals and processor intrinsics

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What you'll do

• Administer, configure, and optimize the Commvault platform.
• Design and implement scalable backup and recovery solutions.

What you need

• At least 5 years hands-on experience with Commvault Complete Backup & Recovery in enterprise environments.
• Strong expertise in Storage Policies, Subclients, Schedules, Performance Tuning, Deduplication Database (DDB) maintenance and troubleshooting, VMware VADP backups, Hyper-V, and virtualized environments, Cloud storage (Azure, AWS, or GCP), Enterprise storage systems (NetApp, Dell EMC, HPE, etc.).

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What you'll do

Your mission will consist of assisting the IT Infrastructure Manager in the following tasks:

• Participating in the implementation of IT security aspects (antivirus Trellix, scripts Powershell, GPO…)
• Developing and maintaining software using the Windev development environment from PC Soft
• Participating in the administration and maintenance of the local IT platform (Active Directory, Intune, Outlook/Exchange, and Porsche portal)
• Assisting in the change management towards Office 365 (SharePoint, Teams, Planner…)
• Contributing to the update of procedures and the installation of new PCs/logiciels
• Supporting users and the IT service in various daily IT tasks

What you need

• Required skill 1: Autonomy, organization, rigor, and a real sense of service
• Required skill 2: Good mastery of Windows 10 and MS Office (including o365)

Why this matters

This internship will allow you to discover the daily life of an IT department in a generalist environment, participate in a wide variety of projects (IT security, software development…), and develop your project management skills.

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What you'll do

• Work closely with other engineers to understand and solve complex architectural issues
• Capable of owning major, cross cutting technical initiatives and driving them to completion
• Optimize code, data, and bandwidth to improve both memory consumption and execution speed
• Proactively identify issues and fix bugs
• Work with EA Central Tech, Microsoft, Sony, Nintendo and others to integrate their systems into Apex Legends
• Mentor other engineers with a broad range of experience and seniority

What you need

• Passion for making and playing games.
• Excellent C/C++ skills.
• 10+ years experience in game development as an engineer
• Shipped at least one AAA title
• Experience with large code bases and optimizing code, data, and bandwidth to improve both memory consumption and execution speed
• Excellent math skills with an emphasis on 3D math.
• Excellent understanding of computation and evidence-based optimization
• Engineering experience working with consoles (Sony/Nintendo/Microsoft)
• Engineering experience working with Windows PC ( Microsoft/Steam/Origin)

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What you'll do

• Analyze and resolve stability and performance problems of Fortnite on a wide range of PC hardware configurations;
• Monitor stability and performance data from Fortnite releases and improve Unreal Engine's systems and applications in Fortnite-specific use cases;
• Work with GPU vendors and other partners to resolve technical issues and collaborate on improving underlying technologies, such as graphics drivers for Fortnite and Unreal Engine;
• Assess performance data across various hardware and improve Unreal Engine's rendering systems and applications in Fortnite-specific use cases;
• Collaborate with a variety of other Epic teams, such as Unreal Engine's Rendering Architecture team, to help them solve complex technical challenges in ways that move the stability and quality of Fortnite and our internal products forward

What you need

• Strong C++ knowledge and multi-threaded programming techniques;
• Real-time rendering experience in the games industry or for the computer graphics industry: knowledge of at least one graphics API (DirectX 12 preferred) and a general understanding of modern graphics API architecture;
• Experience in profiling and optimizing a large codebase;
• Demonstrated ability to reason about and debug large, interacting systems from the macro-level to the micro-level;
• Experience with OS-level systems, Windows APIs, and common frameworks is a plus

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What you'll do

• Analyze and resolve stability and performance problems of Fortnite on a wide range of PC hardware configurations;
• Monitor stability and performance data from Fortnite releases and improve Unreal Engine's systems and applications in Fortnite-specific use cases;
• Work with GPU vendors and other partners to resolve technical issues and collaborate on improving underlying technologies, such as graphics drivers for Fortnite and Unreal Engine;
• Assess performance data across various hardware and improve Unreal Engine's rendering systems and applications in Fortnite-specific use cases;
• Collaborate with a variety of other Epic teams, such as Unreal Engine's Rendering Architecture team, to help them solve complex technical challenges in ways that move the stability and quality of Fortnite and our internal products forward.

What you need

• Strong C++ knowledge and multi-threaded programming techniques;
• Real-time rendering experience in the games industry or for the computer graphics industry: knowledge of at least one graphics API (DirectX 12 preferred) and a general understanding of modern graphics API architecture;
• Experience in profiling and optimizing a large codebase;
• Demonstrated ability to reason about and debug large, interacting systems from the macro-level to the micro-level;
• Experience with OS-level systems, Windows APIs, and common frameworks is a plus.

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What you'll do

• Lead a team of senior generalist engineers, fostering a collaborative, solutions-focused environment.
• Plan and execute major technical changes while maintaining a stable live-service codebase.

What you need

• Technical expertise: Deep C/C++ and systems programming knowledge; strong focus on performance and optimization.

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