{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/windows-support"},"x-facet":{"type":"skill","slug":"windows-support","display":"Windows Support","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_cc9baccc-385"},"title":"IT Support Specialist","description":"<p>We&#39;re seeking an IT Support Specialist to join our IT team. This role is based in Atlanta, GA and will provide hands-on, in-person support for our office in the Cumberland neighborhood, while also partnering with our distributed IT and Security teams to support employees remotely as needed.</p>\n<p>This is a mid-level individual contributor role. You&#39;ll be expected to independently resolve the majority of day-to-day support needs, contribute to improving IT operations, and escalate appropriately when issues require deeper specialization.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Triage, prioritize, and resolve incoming IT support requests with a strong focus on employee experience</li>\n<li>Provide primary support for endpoints (macOS &amp; Windows) and common SaaS tools (Google Workspace, Okta, Slack, Zoom, Atlassian, etc.)</li>\n<li>Own on-site support for the Atlanta office:</li>\n<li>Support conference room A/V and meeting reliability (Zoom Rooms, displays, microphones, etc.)</li>\n<li>Provide basic office network support (switches, access points, ISP handoff), and coordinate escalations with vendors or internal owners as needed</li>\n<li>Manage office IT inventory (spares, loaners, adapters, cables)</li>\n<li>Coordinate vendor work and building IT needs as required</li>\n<li>Execute employee lifecycle tasks (onboarding, offboarding, access changes) with strong attention to security and least-privilege</li>\n<li>Assist with hardware procurement lifecycle (ordering, imaging, deployment, repairs, returns)</li>\n<li>Write and maintain documentation for standard operating procedures, how-tos, and common fixes</li>\n<li>Identify recurring issues and propose process improvements, automation, or tooling changes to reduce ticket volume</li>\n<li>Partner with Security, HR, Engineering, and Executive Assistants on cross-functional projects and incident response as needed</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3+ years of experience in IT Support / IT Operations (or equivalent practical experience)</li>\n<li>Strong working knowledge of macOS and Windows support in a corporate environment</li>\n<li>Experience supporting a modern SaaS stack (Google Workspace, Slack, Zoom, Atlassian, Okta, etc.)</li>\n<li>Ability to troubleshoot systematically across hardware, OS, network, identity, and application layers</li>\n<li>Comfortable providing in-person support and communicating clearly with both technical and non-technical employees</li>\n<li>Strong ownership mindset, good judgment, and the ability to work independently while keeping stakeholders informed</li>\n<li>Solid documentation habits and a desire to improve how work gets done, not just close tickets</li>\n</ul>\n<p>Nice to Have:</p>\n<ul>\n<li>Experience with device management tooling (e.g., MDM, endpoint security tooling)</li>\n<li>Experience supporting identity and access management workflows (Okta or Entra ID)</li>\n<li>Conference room / A/V support experience (Zoom Rooms or similar)</li>\n<li>Scripting or automation experience sufficient to streamline repetitive tasks</li>\n<li>Experience supporting executives and high-priority stakeholders</li>\n</ul>\n<p>Compensation:</p>\n<ul>\n<li>The estimated pay range for this role is $105,000 - $120,000, depending on experience and location.</li>\n<li>Additionally, this role is eligible to participate in Temporal&#39;s equity plan.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Unlimited PTO, 12 Holidays + 2 Floating Holidays</li>\n<li>100% Premiums Coverage for Medical, Dental, and Vision</li>\n<li>AD&amp;D, LT &amp; ST Disability, and Life Insurance (Standard &amp; Supplemental Available)</li>\n<li>Empower 401K Plan</li>\n<li>Additional Perks for Learning &amp; Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_cc9baccc-385","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Temporal","sameAs":"https://temporal.io/","logo":"https://logos.yubhub.co/temporal.io.png"},"x-apply-url":"https://job-boards.greenhouse.io/temporaltechnologies/jobs/5092264007","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$105,000 - $120,000","x-skills-required":["macOS support","Windows support","Google Workspace","Okta","Slack","Zoom","Atlassian","endpoint security","device management","identity and access management","troubleshooting","communication","documentation","process improvement","automation","tooling changes"],"x-skills-preferred":["device management tooling","identity and access management workflows","conference room / A/V support","scripting or automation","executive support"],"datePosted":"2026-04-18T15:56:01.569Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta, GA"}},"employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"macOS support, Windows support, Google Workspace, Okta, Slack, Zoom, Atlassian, endpoint security, device management, identity and access management, troubleshooting, communication, documentation, process improvement, automation, tooling changes, device management tooling, identity and access management workflows, conference room / A/V support, scripting or automation, executive support","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":105000,"maxValue":120000,"unitText":"YEAR"}}}]}