Key responsibilities include serving as the primary interface with trading business units, ensuring seamless technology operations, and proactively addressing issues. The ideal candidate will thrive in a collaborative environment, demonstrate a strong sense of ownership, and be passionate about providing world-class support to drive business success.

The role requires a minimum of 5+ years of progressive technical support experience in an enterprise-level environment, preferably within the financial industry. The ideal candidate will have strong knowledge of Active Directory and Exchange, familiarity with ITIL frameworks and tools such as ServiceNow, and proven experience with market data platforms and vendor integrations.

In addition to the above requirements, the successful candidate will be able to prioritize and perform under pressure in a fast-moving, constantly changing environment. They will also be able to maintain and expand technical knowledge through continuous learning, with a focus on delivering exceptional customer support.

This is an exciting opportunity to work at the heart of a fast-paced trading environment, where technology and business intersect. You will have the chance to collaborate with top-tier professionals, tackle complex challenges, and make a direct impact on the success of our trading operations.

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This is a hands-on role with real ownership, and plenty of room to grow. As an IT Specialist, you'll manage onboarding and offboarding workflows, serve as the first point of contact for IT support requests, maintain device inventory, administer SaaS tools, and support IT security initiatives.

You'll work closely with Finance and HR on procurement, software renewals, and budget tracking for IT spend. You'll also identify gaps in our tooling or workflows and propose practical improvements.

We're looking for someone with 3–5 years of experience in IT support, systems administration, or a similar role. You should have a solid working knowledge of macOS and Windows environments, as well as hands-on experience with Google Workspace administration.

You'll be comfortable working independently in a remote-first, async environment and have strong troubleshooting instincts. You'll also have clear written communication skills and be able to document your work for a non-technical audience.

Experience at a fast-growing startup or fintech company is a plus, but not required.

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We are looking for a Backend Infrastructure Engineer with strong experience in building and maintaining backend services that power developer infrastructure. While our current systems handle relatively low traffic, the focus is on reliability, testability, observability, and migration readiness.

A key part of this role is to help migrate existing Python-based services to Java, ensuring better alignment with Spotify’s monorepo and future automation strategies.

Responsibilities

• Design, maintain, and evolve backend services supporting our CI infrastructure.
• Improve local development and testing loops to reduce the need for full deployments during validation.
• Drive service migrations (e.g., from Python to Java) and assist in refactoring for scalability and maintainability.
• Implement robust monitoring, logging, and alerting practices for better visibility and debugging.
• Contribute to documentation , especially around service setup, testing, and troubleshooting.
• Collaborate with cross-functional teams to improve developer experience and CI efficiency.
• Help shape our technical roadmap for infrastructure evolution, focusing on automation and resilience.

Requirements

• Strong backend engineering experience with Java and Python.
• Familiar with microservice architecture, Kubernetes, and caching strategies.
• Experienced in designing maintainable, testable, and observable systems.
• Skilled at writing clear and thorough documentation for services and processes.
• Comfortable working on CI/CD infrastructure, including tools like gRPC/Protobuf, Bazel, and Git.
• Strong understanding of service migrations, from design to execution.
• Collaborative and proactive; able to work autonomously while aligning with broader team goals.
• Bonus: Experience working with Spotify’s internal client CI systems or Windows environments.

Where You'll Be

• We offer you the flexibility to work where you work best! For this role, you can be within the EMEA region as long as we have a work location (excluding France due to on-call restrictions).
• This team operates within the Central European and GMT time zone for collaboration.

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Full Stack Software Engineer (Windows), Codex App

Location

San Francisco; Seattle

Employment Type

Full time

Department

Applied AI

Compensation

• $230K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Codex App team owns the desktop application and IDE extension that bring Codex into developers’ daily workflows. We build product experiences end-to-end, and we care equally about usability, performance, and reliability.

Our stack is centered on a TypeScript/Node/Electron application that interfaces with external systems including the Codex CLI and an app server (Rust). Windows is a critical platform for our users — delivering a great experience means working across packaging, system integration, and varied developer environments, from native Windows setups to WSL-based workflows.

About the Role

We’re hiring a Full Stack Software Engineer to own and evolve the Windows experience for the Codex desktop app and IDE extension.

You’ll work across UI → Node/TypeScript backend layers → IPC/process orchestration → integration with Rust services. This role also owns how the app installs, runs, updates, and interacts with the system across real-world Windows environments — including enterprise-managed machines, varied shell/toolchain setups, and WSL-based development workflows.

This is a product-minded role: you’ll help define what reliable “human ↔ agent” collaboration looks like on Windows, and ensure it works in practice.

What You’ll Do

• Build end-to-end features across the Electron app (UI + Node/TypeScript backend layers).

• Design robust integrations with the Codex CLI and app server (Rust), including process lifecycle, streaming output, and failure handling.

• Own IPC architecture and process orchestration (renderer/main boundaries, message schemas, cancellation, retries).

• Build and maintain Windows packaging and distribution pipelines (installers, code signing, auto-update).

• Ensure reliable operation across varied environments:

• native Windows

• WSL-based development setups

• multiple shells/toolchains (PowerShell, Git Bash, etc.)
• Manage filesystem and process boundaries between Windows and WSL environments.

• Improve reliability and debuggability through logging, tracing, crash reporting, and performance tooling.

You Might Thrive Here If You

• Have strong TypeScript/Node fundamentals and enjoy owning product features end-to-end.

• Have experience building or distributing Windows desktop applications (Electron or similar).

• Understand Windows-specific packaging, signing, and update flows.

• Are comfortable spawning and managing native processes on Windows.

• Have experience with WSL interop (filesystem paths, process boundaries).

• Have worked in enterprise Windows environments (e.g., proxies, Defender, GPO constraints).

• Are interested in IPC patterns and local orchestration of long-running tasks.

• Bring strong product judgment and enjoy making complex systems feel dependable and fast.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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