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Role Overview

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This role is aimed to cover the gap in the current workflow from sales to delivery, meet the Chinese customers' requirements, and bring better customer experience. The successful candidate will work with a bridge to link multiple contact persons in overseas production to customers in China, making it easier to level up the customer experience.

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Duties and Responsibilities

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  1. Actively participate in client-related meetings internally and externally with colleagues from different departments.
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  2. Conduct client meetings in the assigned territory when the sales team members cannot or hard to meet the client.
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  3. Regularly meet with all contacts in the assigned territory and deliver information from the catch-ups to the related leaders and team members.
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  4. Work with teammates from different service delivery teams globally to respond to customers' requests.
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  5. Handle customer complaints and provide a satisfied solution together with the related service delivery team.
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  6. Maintain the assigned customer information in the CRM system.
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  7. Occasionally work on client-related admin tasks.
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  8. Other tasks as required by the line manager.
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Requirements

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  1. Bachelor's degree or above.
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  2. 1-5 years of experience in the videogames industry is mandatory, and the candidate should be avid in games.
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  3. Experience in CRM systems and compliant with the requirement to use CRM system and online data server for timely data/document entry.
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  4. Experience in a multinational company with team members in different countries.
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  5. Fluent in English.
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  6. Self-driven. Able to deliver the best results without supervision.
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  7. Possesses sales skills, and experience of dealing directly with customers.
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  8. High standards and demands on the quality of one's work.
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  9. Sense of time and urgency. Completes work in the time required, or when not required, in the most efficient manner and in the shortest time possible. And able to work under pressure.
    10. \n
  10. Not set limits for himself/herself and is willing to try new areas and things.
    11. \n
  11. Creative and innovative, open-minded, and willing to share and communicate.
    12. \n
  12. Willing to travel.
    13. \n
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P.S.: This role is hybrid. Work in the office for 2 days per week with a floating workspace with the rest flexible in location for customer visit and preparation.

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XML job scraping automation by YubHub

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We are looking for a Business Development Manager to identify and secure new commercial opportunities and drive growth across the business in new sectors to agreed strategic targets. You will be committed to the highest level of customer service and will ensure programmes are delivered that meet all stakeholder requirements.

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What you'll do

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Grow and develop new business with new sectors and supporting existing customers by increasing the potential client base Undertake negotiations with prospective clients covering financial objectives and business requirements with the help of the Brand& Management Team Contribute to the development of the overall Brand& business' strategy Work collaboratively with other business divisions to exploit joint opportunities Initiate and manage the preparation of business proposals in response to client enquiries, ensuring relevant inputs are robust, valid and accurate Be the first point of contact with existing and potential clients, ensuring regular reporting and contact is maintained Ensure the business plans meets the company's cash flow requirements Assist with the preparation of budgeting and forecasting of sales and margins Provide feedback to the Chief Executive Officer and Operations Director on market opportunities and developments Provide support at shows and exhibitions as defined by the marketing strategy Provide dynamic and strong leadership as part of the Brand& Management team

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What you need

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Our ideal candidate will have previous experience as a Business Development Manager or in a similar role with experience of selling high value accounts and annual contract/programme negotiation. Previous experience and knowledge of the clothing and merchandise industry is essential in this role. You will be a self-starter who is highly results-focused and willing to travel abroad should the role require.

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XML job scraping automation by YubHub

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