Join knownwell, a weight-inclusive healthcare provider, as a Medical Assistant. You will play a key role in delivering patient-centered care by managing clinical tasks and supporting the broader healthcare team. Your responsibilities will include managing patient flow, assisting with clinical tasks, supporting patient follow-up, coordinating care, performing administrative tasks, collaborating with the care team, maintaining exam rooms, and providing compassionate care. This is an exciting opportunity to be part of a collaborative environment and contribute to improving the health and well-being of patients in both primary care and obesity management settings.
\nSchedule: Monday-Friday, 8:00 AM - 5:00 PM. EMR: Athena
\nResponsibilities:\nManage patient flow: Facilitate transitions between reception, exam rooms, and check-out, ensuring seamless care.\nAssist with clinical tasks: Take vitals, gather patient history, triage, and assist with clinical procedures.\nSupport patient follow-up: Ensure records are updated, review test results with providers, and communicate with patients as needed.\nCoordinate care: Manage patient medication prior authorizations, and assist with outgoing referrals and scheduling.\nPerform administrative tasks: Support scheduling, patient check-in/out, insurance verification, and other administrative needs when needed.\nCollaborate with the care team: Work closely with both clinical and front-desk staff to maintain smooth operations.\nMaintain exam rooms: Ensure supplies are stocked, and rooms are ready for patient care.\nProvide compassionate care: Adhere to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status.\nVirtual care: May support virtual patient care needs as part of our hybrid care model, including remote check-in and clinician support when needed.
\nRequirements:\nHigh school diploma or equivalent; Medical Assistant certification preferred.\nAt least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management.\nExperience with prior authorizations and referrals is a strong plus.\nStrong organizational skills and attention to detail.\nExcellent communication and interpersonal skills.\nFamiliarity with electronic medical records (EMR) systems (Athena experience preferred).\nAbility to manage multiple tasks efficiently in a fast-paced environment.\nA team player with a passion for inclusive, compassionate care.
\nAdditional Information:\nPay & Perks: On-site Opportunity, Medical, dental, and vision insurance, 401K retirement plan with company match, Up to 20 days of PTO per year + company holidays, Up to 14 weeks of parental leave (12 for non-birthing parents)
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