Design Manager, Web Presence

About the Role

As one of two Design Managers on the Presence team, you'll lead a group of exceptional designers focused on key initiatives across stripe.com, link.com, Bridge and Sessions. You'll own the creative direction for areas like acquisition, global expansion, experimentation, and our annual customer event, Sessions.

Responsibilities

• Manage and grow a high-performing design team, with a focus on feedback, coaching, and long-term career development
• Inspire and motivate the team to do their best work while creating a clear design vision that aligns with Stripe's goals
• Craft novel moments of storytelling and delight for our web presence and uphold our quality standards
• Balance growth with putting users first while upholding a very high quality bar
• Champion curiosity and adoption of new AI tools and the evolving our ways of working
• Understanding global needs and design systems, including knowing when to stick to the system vs when it's okay to break away from it
• Often work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables
• Advocate for design excellence at every stage of the product lifecycle, balancing speed, quality, and bold experimentation
• Work with other design specialists and managers on team-wide initiatives, like recruiting and developing content standards
• Influence strategic decisions across all the corners of our web presence
• Partner with marketing, comms, growth, and Link teams to define information architecture and tell the right stories
• Work closely with the team to help scale our design systems, devise generative art directions, propose web animations, and distill interaction-heavy product launch materials on sites such as stripe.com

Requirements

• 6 years+ of creative direction and management experience, and 9+ years of relevant experience in strategy, information architecture, web design and creative technology experience at digital native agencies, and/or tech-forward, product-driven companies.
• Leadership in driving strategic thinking for impactful digital experiences
• Conviction in the web as a storytelling medium, demonstrable through a portfolio of design systems, engaging microsites, Figma libraries, WebGL experiments, CSS art, or anything else,you tell us
• Expert understanding of the formal elements of design, not just limited to the web but including typography, layout, balance, and proportion

Preferred Qualifications

• Sufficiently advanced knowledge of modern HTML and CSS to empathise with and lead the designers and design engineers crafting our web presence
• A tenacity for moving quickly on new, green-field projects while steadfastly delivering on long-term roadmaps
• Experience at a company with global scale, expanding to new markets, leading localization strategy and integrating with l10n.
• Accountability and a high bar when working with production systems
• A demonstrable ability to communicate your front-end or information architecture designs using documentation and crisp visualisation
• Intuition and empathy to gather consensus amongst different stakeholders and subject matter experts

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

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Responsibilities:

• Work as a Sr. Product Engineer to develop and ship products with a user-centric approach.
• Develop and optimize web-based 3D graphics tools and applications.
• Participate in all phases of the software development lifecycle, from design to deployment, including working directly with early testers and design partners to solicit user feedback.

Key Qualifications:

• Strong track record in developing and shipping successful products.
• 6+ years of engineering experience and proven ability to operate effectively in startup environments as an early-stage engineer or founder, demonstrating adaptability and ownership.
• Experience in building user-focused web applications.
• Proficiency in modern web application technologies for frontend (e.g., TypeScript, React, Node.js) and backend services, and a strong understanding of web architecture.
• Experience and strong curiosity in working with AI tools.
• Excellent problem-solving abilities and a strong foundation in computer science principles.
• Strong communication and collaboration skills, with a focus on delivering high-quality, impactful solutions.

Preferred Qualifications:

• Experience in 3D graphics programming and shader development, particularly web frameworks such as WebGL and three.js. Experience building applications around generative image, video, or 3D models is particularly valuable.
• Experience working with generative AI, machine learning, neural rendering, etc.
• Contributions to open-source graphics or machine learning projects.
• Experience building real-time collaborative tools and applications.
• Experience working in VFX, gaming, 3D design, or other industries that focus on high-fidelity visual outputs.

Who You Are:

• Player coach: We are looking for strong product engineers who have played pivotal roles in successful product development and launch cycles.
• Fearless Innovator: We need people who thrive on challenges and aren't afraid to tackle the impossible.
• Resilient Builder: Impacting Large World Models isn't a sprint; it's a marathon with hurdles. We're looking for builders who can weather the storms of groundbreaking research and come out stronger.
• Mission-Driven Mindset: Everything we do is in service of creating the best spatially intelligent AI systems, and using them to empower people.
• Collaborative Spirit: We're building something bigger than any one person. We need team players who can harness the power of collective intelligence.

Experience Level: senior Employment Type: full-time Workplace Type: onsite Category: Engineering Industry: Technology Salary Range: $250,000 - $325,000 base salary Required Skills: TypeScript, React, Node.js, web architecture, AI tools, problem-solving, computer science principles, communication, collaboration Preferred Skills: 3D graphics programming, shader development, WebGL, three.js, generative AI, machine learning, neural rendering, open-source graphics, real-time collaborative tools, VFX, gaming, 3D design

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Responsibilities: Develop and optimize 3D graphics systems for web applications using ThreeJS Implement advanced rendering techniques to achieve high visual quality while maintaining performance Design and build reusable graphics components and shader systems Collaborate with designers and other developers to turn visual concepts into technical implementations Debug and optimize rendering performance across different browsers and devices Stay current with emerging graphics technologies and best practices in the web space

Qualifications: Strong programming skills (Javascript, Typescript, etc.) with experience building production web applications Experience with ThreeJS, WebGL, or other web-based graphics libraries Understanding of fundamental computer graphics concepts (rendering pipelines, shaders, 3D math) Experience with GLSL shader programming and graphics optimizations Knowledge of modern web standards and browser capabilities Ability to balance visual quality with performance constraints Balance utilizing known/reliable solutions while tracking new technologies to improve usability Familiarity with web-based mapping SDKs (Mapbox, MapLibre, etc.) Familiarity with additional 3D frameworks (Babylon.js, PlayCanvas, etc.) Background in OpenGL, DirectX, or other graphics APIs is a plus Experience with WebGPU for next-generation web graphics Knowledge of physics simulations or procedural content generation Familiarity with asset pipelines and 3D modeling tools Previous work with AR/VR web applications is a plus

Physical Demands: Prolonged periods of sitting at a desk and working on a computer Occasional standing and walking within the office Manual dexterity to operate a computer keyboard, mouse, and other office equipment Visual acuity to read screens, documents, and reports Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)

Benefits: Medical Insurance: Comprehensive health insurance plans covering a range of services Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company’s success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Additional Information: This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3)

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You are an innovative engineer who loves turning complex, raw data into sleek, interactive web applications. With a solid foundation in computer science or engineering, your expertise lies in front-end development and software architecture. You know exactly what it takes to build industry-leading apps from the ground up,keeping them fast, secure, and easy to maintain. As a natural collaborator who leads by example, you enjoy solving tough technical puzzles alongside a diverse team. If you’re excited about bringing massive datasets to life visually and setting the technical bar for your peers, you’ll be right at home here.

Your responsibilities will include: Architecting, designing, and developing user-friendly web applications. Establishing and enforcing architectural best practices to ensure long-term codebase maintainability, robust security, and optimal rendering performance. Collaborating with cross-functional teams to gather requirements, optimize visualization workflows, and drive technical strategy. Implementing advanced data visualization features that enable engineers to interpret intricate, high-dimensional datasets efficiently. Leading initiatives to guarantee the high performance, scalability, and security of our web applications, including regular audits and bottleneck optimizations. Driving code reviews, debugging complex architectural issues, and troubleshooting to maintain rigorous software quality standards. Staying up-to-date with industry trends and integrating modern technologies to enhance user experience and architectural resilience. Documenting system architecture and providing extensive technical guidance and mentorship to junior and mid-level team members.

As a staff engineer, you will set the technical vision and architectural standards for our front-end web applications. You will empower engineering teams to make informed decisions by providing clear, actionable visual insights from complex data. You will accelerate innovation cycles by streamlining visual rendering and analysis of large-scale simulation datasets. You will enhance the usability and accessibility of complex engineering tools through intuitive web interfaces. You will help Synopsys maintain its leadership in engineering software by integrating state-of-the-art visualization techniques.

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We are seeking a talented Design Engineer to join our Web Presence and Platform team at Stripe. As a Design Engineer, you will concept, prototype, and build new experiences for our web presence, bringing your creativity and expertise to the full range of the Stripe brand.

About the Team: The Web Presence and Platform team is organized into two pillars: Presence and Platform. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educating customers about the power of our platform, sharing Stripe's ideas and expertise with the public, and driving adoption. The Platform pillar builds the internal machinery that powers these surfaces, making our websites fast, stable, and easy to update.

Responsibilities:

• Collaborate with our team's designers and partners to create new experiences for and maintain Stripe.com
• Work closely with other design engineers, pairing, mentoring, and continually building a culture of excellence
• Prototype and implement web animations and interaction-heavy product launch materials
• Build beautiful, best-in-class end-user experiences to solve complex problems
• Utilize, maintain, and extend our design systems
• Integrate our web platform with self-serve authoring and experimentation

Requirements:

• 3+ years of relevant web front-end development or creative technology experience at a tech-forward, product-driven company
• Advanced knowledge of modern HTML and CSS
• Experience writing clear, elegant code in a team environment
• A zeal for the web as a storytelling medium, demonstrable through a portfolio of design work and frontend code showcasing design systems, engaging microsites, Figma plugins, webGL experiments, CSS art, or anything else,you tell us
• Experience designing and building public facing websites that work elegantly across commonly used browsers and devices

Preferred Qualifications:

• A good understanding of the formal elements of design, not just limited to the web and including typography, layout, balance, and proportion
• Proficiency with React, with a focus on interactions, animation, performance, and polish
• Experience with A/B testing, synthetic monitoring, or accessibility testing

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Responsibilities

• You will be contributing to our digital services / platforms web builds and will be working closely with our Production teams from idea conception to delivery
• You will represent our technical excellence in front of the Best-Known in the Movie Industry
• You will look after and support your great peers from the Production / Sales teams

Requirements

• You should be someone who loves working with the team and helps to bring every individual to excellence
• You love challenges of all types and are keen on keeping up to date with modern coding practices
• You have a minimum of 3 years commercial experience
• You are comfortable with the JavaScript environment (VanillaJS / ReactJS)
• You have an experience or interest with web 3D/AR/VR technologies (WebGL, Canvas, WebAR, three.js)
• You have experience with consuming / integrating APIs
• You take pride in your communication skills
• You live with technology. You continuously work on your skills and make the best of your talents building things just for your own benefit.

To be considered for this role, candidates must be legally entitled to live and work in Mexico. We are unable to sponsor work permits for this role.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Applied AI

Compensation

• $230K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The Applied team at OpenAI safely brings cutting-edge technology to the world. We have released widely used products such as ChatGPT, Sora, and the OpenAI API, powering models including GPT-5 and a growing set of multimodal capabilities across text, image, audio, and video. Our team also manages large-scale inference and platform infrastructure that supports these experiences at global scale. With much more on the horizon, our impact continues to grow.

Our customers build fast-growing businesses using our APIs, unlocking product capabilities that were previously unimaginable. ChatGPT and Sora exemplify the breadth of what’s now possible across text, image, audio, and video experiences. As these capabilities expand, we prioritize the responsible use of our technology, emphasizing safe and thoughtful deployment over unchecked growth.

Within Applied Engineering, the Financial Engineering team builds the frontend platforms and workflows that power how OpenAI’s products are priced, purchased, and managed at scale. We work closely with Go-To-Market and Finance partners to translate complex commercial requirements into clear, reusable billing experiences. We’re looking for a frontend engineer to help define and evolve these billing platforms, shaping the primitives, interfaces, and patterns that product teams rely on as our offerings and customer needs continue to grow in complexity.

In this role, you will:

• Create scalable, reusable UI components and patterns that support a wide range of billing use cases across products.

• Partner closely with backend engineers to deliver end-to-end billing capabilities spanning subscriptions, usage-based pricing, and enterprise offerings.

• Build tools and surfaces that allow teams like Finance, Sales, Support, and GTM to manage and reason about billing data efficiently.

• Create AI powered features for billing workflows and platform tooling to automate repetitive tasks, surface insights, and improve decision-making.

• Help define frontend architecture, standards, and patterns for a shared billing platform used by teams across OpenAI.

• Collaborate with Product, Data, Finance, Go-To-Market, and Engineering partners to translate ambiguous requirements into clear, high-quality interfaces.

You might thrive in this role if you:

• Software engineering experience, with added experience in payments, billing, or monetization seen as a bonus.

• Strong frontend engineering experience building and maintaining production-grade web applications, with an emphasis on usability, scalability, and maintainability.

• Enjoy engaging with various partners, particularly those outside of engineering.

• Have a keen and innate desire to learn and acquire new skills, coupled with a strong ability to impart that knowledge clearly and succinctly to others.

• Bring significant experience in developing (and redeveloping) production systems to launch new product capabilities and to handle scaling challenges.

• Are deeply invested in creating an exceptional user experience, taking pride in crafting products that address customer needs.

• Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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