About Dialpad
\nDialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
\nWe're seeking a talented and experienced Software Full-Stack Engineer passionate about building high-quality, scalable web applications using modern frontend & backend technologies to build the next generation of our omnichannel Contact Center products.
\nResponsibilities
\nRequirements
\nWhy Join Dialpad
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\nYour responsibilities will include developing self-service security frameworks and 'paved roads' that allow engineering teams to ship secure code by default. You will focus on automated guardrails for common vulnerabilities, while prioritising deep-dive design reviews into complex business logic and data isolation issues. You will also partner with product and engineering teams to review designs early, contribute to threat modelling for new features and complex initiatives, and provide clear, actionable security guidance.
\nYou will research emerging threats and evolving best practices, specifically regarding AI and LLM safety, and implement controls to secure these workflows. You will manage and evolve our approach to external penetration testing and bug bounties, driving remediation for findings and treating vulnerability management as an engineering problem.
\nYou will contribute to the long-term roadmaps, metrics, and strategic planning for the security team. As a senior member of the team, you will lead complex threat modelling sessions for major product launches and define secure coding standards, and actively mentor other engineers to raise the technical security bar across the organisation.
\nWe are looking for a highly experienced Product Security Engineer with a strong background in computer science or a related field, and proficiency in writing clean, maintainable code. You should have deep familiarity with JavaScript or TypeScript, Node.js, and modern web application frameworks, and be able to reason about the security implications of systems built on them. You should also have hands-on experience securing LLM integrations and identifying prompt injection or data leakage risks.
\nYou will excel at communicating complex security risks to non-security stakeholders and enjoy collaborating cross-functionally to find solutions that balance security with engineering velocity. You will be comfortable working in a fast-paced environment, navigating ambiguity, continuously learning about emerging threats and technologies, and contributing to long-term security strategy.
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