At Cloudflare, we are on a mission to help build a better Internet. As a Customer Solutions Engineer (CSE), you will be the trusted technical advisor throughout a customer's lifecycle. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent.

Responsibilities:

As a critical member of the Account Team, you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers. You will be part of a regional team and will work closely with Customer Success Managers (CSMs) working with the regional customers of Cloudflare.

From a technical perspective, as part of the account team, your primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices.

Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics.

Provide customers with clear proactive technical guidance and expertise across all our products.

Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations.

Proactively identify opportunities for expansion for existing customers.

Promote retention by capturing and communicating gaps in product or features.

Contribute towards the success of the CSE role through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices.

The role requires 15-30% travel to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates.

Experiences might include a combination of the skills below:

Deep understanding of how the internet works and the desire to expand that knowledge.

Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP.

Reverse and forward proxies and the applications of both.

Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust.

Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3.

Enjoying the adventure of troubleshooting and solving technical problems.

Understanding why Cloudflare plays an increasingly important role on today's internet.

Demonstrated experience with a coding language (e.g. JavaScript, Python, etc) and a desire to expand those skills.

Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts.

It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends.

Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence.

Ability to manage a project, work to deadlines, and prioritize between competing demands.

Great communication skills & stakeholder management skills.

Ability to read and write in an additional APAC language.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul.

Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here's the deal - we don't store client IP addresses never, ever.

We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations.

Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.

We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.

All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities and encourages applicants with disabilities to apply.

If you need assistance or an accommodation due to a disability, please let us know.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.

If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: London

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.

The Partner Solutions Engineer is an experienced PreSales role within the Solutions Engineering team. Partner Solutions Engineers work closely with our partners to educate, empower, and ensure their success delivering Cloudflare security, reliability and performance solutions.

What you'll do as a Partner Solutions Engineer

Your role will be to build passionate champions within the technology ranks at your Partner accounts, aid your Partner organizations to drive sales for identified opportunities, and collaborate with your technical champions to build revenue pipeline. As the technical partner advocate within Cloudflare, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.

You have strong experience in large Pre-Sales partner and account management as well as excellent verbal and written communications skills in English, suited for both technical and executive-level engagement. You are comfortable speaking about the Cloudflare vision and mission with all technical and non-technical audiences. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms.

You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with partners and customers, and look forward to helping them realize the full promise of Cloudflare.

On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. Specifically, we are looking for you to:

• Build and maintain long term technical relationships with our EMEA partners to increase Cloudflare’s reputation and authority within the partner solution portfolio through demonstrating value, enablement, and uncovering new areas of potential revenue

• Drive technical solution design conversations and guide partners in EMEA through use case qualification and collaborative technical wins through demonstrations and proofs-of-concepts

• Evangelize and represent Cloudflare through technical thought leadership and expertise

• Be the voice of the partner internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your partner and customer needs

Travel up to 40% throughout the quarter to support partner engagements, attend conferences and industry events, and to collaborate with your Cloudflare teammates

Examples of desirable skills, knowledge and experience:

• Fluency in English (verbal and written)

• Experience managing technical sales within large partners and accounts:

• Developing champion-style relationships

• Driving technical wins

• Assisting with technical validation

• Experience and expertise in one or more of the core industry components of Cloudflare solutions:

• SASE concepts and Zero Trust Networking architectures

• Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management

• Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP

• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP

• HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Cloud Engineer for Developer Platform, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers, following a consultative approach, to get the most value possible from their Cloudflare investment.

Key Responsibilities:

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.

• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.

• Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.

• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.

• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.

• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.

Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Requirements:

• 3+ years of experience in a customer facing position as a Consultant delivering services.

• Demonstrated experience with:

• Developing serverless code in a CI/CD pipeline using an Agile methodology.

• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP.

• Scripting languages.

• A scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.

• Infrastructure as code tools like Terraform.

• Strong experience with APIs.

• CI/CD pipelines using Azure DevOps or Git.

• Implementation and troubleshooting experience, knowledge of tools to troubleshoot, observability, logs, etc.

• Good understanding and knowledge of:

• Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs.

• Security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS, certificates, OWASP.

• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3.

Preferred Qualifications:

• You have worked with a Cybersecurity company or products and have performed migrations using migration tools.

• You have developed application security and performance capabilities.

• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.

• The work will be performed in English. Fluency in a second regional European language is a strong advantage.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals

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You are an expert in Developer Platform products or equivalent and will focus on building and deploying serverless applications with scale, performance, security and reliability leveraging: Workers, Workers KV, Workers AI, D1, R2, Images, and many other products.

This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected to be around 40%.

Experience might include a combination of the skills below:

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.
• Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.
• Proven experience with Cloudflare or similar with Workers, Javascript/Typescript and Workers APIs.
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.
• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.

Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

• 3+ years of experience in a customer facing position as a Consultant delivering services.
• Demonstrated experience with:

Developing serverless code in a CI/CD pipeline using an Agile methodology. Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP Scripting languages A scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills. Infrastructure as code tools like Terraform. Strong experience with APIs. CI/CD pipelines using Azure DevOps or Git. Implementation and troubleshooting experience, knowledge of tools to troubleshoot, observability, logs, etc. Good understanding and knowledge of:

Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs. Security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS, certificates, OWASP. Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3.

Strong advantage if:

You have worked with a Cybersecurity company or products and have performed migrations using migration tools. You have developed application security and performance capabilities. Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.

The work will be performed in English. Fluency in a second regional European language is a strong advantage.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We are looking for an Application Security and Performance Consultant to join our Professional Services team. As a Consultant, you will be responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.

Responsibilities

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer
• Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process
• Provide guidance to the customer to configure their CPEs and integration points
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations

Requirements

• 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Demonstrated experience with security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3
• Working experience with infrastructure as code tools like Terraform
• Strong experience with APIs
• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty

What Makes Cloudflare Special?

We are not just a highly ambitious, large-scale technology company. We are a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

GetType

experienceLevel: senior employmentType: full-time workplaceType: hybrid category: Engineering industry: Technology salaryRange: requiredSkills: [TCP/IP, TLS, DNS, HTTP, DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs, Python, JavaScript, Bash, DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates, Speed, Latency, Caching, HTTP/3, TLSv1.3, Terraform, APIs] preferredSkills: []

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

As a Customer Solutions Engineer (CSE), you will be the trusted technical advisor throughout a customer’s lifecycle. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent.

Responsibilities

As a critical member of the Account Team you will serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers:

• You will be part of a regional team and will work closely with CSMs supporting the regional book of business

• From a technical perspective, as part of the account team, your primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices

• Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics

• Provide customers with clear proactive technical guidance and expertise across all our products

• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations

• Proactively identify opportunities for expansion for existing customers

• Promote retention by capturing and communicating gaps in product or features

• Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices

Experiences might include a combination of the skills below:

• 10 years of prior post-sales customer relationship management

• Deep understanding of how the internet works and the desire to expand that knowledge

• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

• Reverse and forward proxies and the applications of both

• Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust

• Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3

• Enjoying the adventure of troubleshooting and solving technical problems

• Understanding why Cloudflare plays an increasingly important role on today’s internet

• Ability to proactively identify and solve problems then build sustainable solutions to prevent recurrence

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.

• Ability to manage a project, work to deadlines, and prioritize between competing demands

• Fluent in English and Russian, Ukrainian, or Hebrew is a must.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value on diversity and inclusion.

XML job scraping automation by YubHub

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

The Cloudflare Associate Solution Engineering Program is a 12-month rotational experience designed to launch your career in pre-sales engineering. You'll combine technical depth, customer problem-solving, and business acumen to make Cloudflare's technology accessible and valuable for customers across Asia-Pacific.

Responsibilities

• Shadow customer calls and technical deep-dives with Enterprise and Strategic accounts
• Build and deliver product demonstrations tailored to customer use cases (web security, performance, serverless computing)
• Participate in workshops on Cloudflare technologies: Workers, Zero Trust, DNS, DDoS mitigation, WAF
• Collaborate with Sales, Product, and Engineering teams to solve customer technical questions
• Document customer requirements and translate them into solution architectures
• Rotate between GCR, ANZ, and ASEAN customer teams every 4 months
• Contribute to internal tooling, demo environments, or solution accelerators

Requirements

• Have graduated within the past 2 years (or have equivalent demonstrated technical experience through boot camps, self-study, or professional work)
• Can explain core networking concepts (e.g., how DNS resolution works, what happens when you visit a URL, difference between TCP/UDP)
• Are available to start in July 2026 and commit to 12 months including regional rotations
• Communicate fluently in English (written and verbal)
• Can manage multiple concurrent projects with competing deadlines
• Are authorized to work without sponsorship

Nice to Have

• Internship or project experience in a customer-facing, consulting, or technical sales environment
• Proficiency in Mandarin, Cantonese, or Bahasa Indonesia (for serving regional customers)
• Scripting skills in Python, JavaScript, Bash, or similar
• Hands-on experience with web technologies: HTML/CSS/JS, HTTP APIs, or cloud platforms (AWS/GCP/Azure)
• Demonstrated ownership of technical projects (GitHub portfolio, conference talks, open-source contributions)

Technologies you'll work with:

• Cloudflare's edge network
• Workers (serverless)
• Zero Trust security
• DNS/CDN
• DDoS mitigation
• WAF
• API Gateway
• R2 storage
• Stream
• Images

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes.

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

As a Senior Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support: The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance.
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers' security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role

• Requires 8+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
• Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
• Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
• Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
• Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
• Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
• Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
• SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
• Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
• Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
• Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
• Excellent communication skills, capable of translating complex technical topics into actionable insights.
• Convey complex ideas in a compelling and easily understandable manner.
• Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
• Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
• Ability to track and influence customer behavior.

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Your goal is to help customers be successful and derive the most value possible from their Cloudflare investment. As a CSE, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have natural curiosity and desire to identify root causes of unique problems and find the most elegant and efficient solutions.

Fundamentally, you are enamored with how the internet works. You will work closely with the Customer Success Manager (CSM) as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support.

Responsibilities:

• Serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers

• Be part of a regional team and work closely with CSMs supporting the regional book of business

• From a technical perspective, as part of the account team and your primary responsibilities, deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices

• Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics

• Provide customers with clear proactive technical guidance and expertise across all our products

• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations

• Proactively identify opportunities for expansion for existing customers

• Promote retention by capturing and communicating gaps in product or features

• Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices

• The role requires 20-50% travel to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates

Experiences might include a combination of the skills below:

• 5+ years of prior post-sales customer relationship management

• Deep understanding of how the internet works and the desire to expand that knowledge. For example:

• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

• Reverse and forward proxies and the applications of both

• Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust

• Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3

• Enjoying the adventure of troubleshooting and solving technical problems

• Understanding why Cloudflare plays an increasingly important role on today’s internet

• Ability to proactively identify and solve problems, then build sustainable solutions to prevent recurrence

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.

• Ability to manage a project, work to deadlines, and prioritize between competing demands

Bonus!

• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2

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As a Senior Technical Account Manager, you will play a critical role in securing every identity, from AI to human identity. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support: The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance.
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers' security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role

• Requires 8+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
• Certifications: Okta Certified, CISSP, or equivalent

Technical Mastery (Workforce Identity Focus):

• Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
• Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
• Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
• Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
• Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
• SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
• Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
• Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
• Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.

Communication and Leadership Skills:

• Excellent communication skills, capable of translating complex technical to

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Your role will be to build champions and enable technical teams alongside our Benelux sales organisation to drive pipeline and close deals. As the technical advocate inside Cloudflare, you will work closely with teams across Sales, Product, Engineering, Customer Support and our channel partners to ensure our customers succeed with Cloudflare security, reliability, and performance solutions.

We are looking for someone with strong experience in pre-sales, partner and account management, and excellent verbal and written communication skills in Dutch and English, suited for both technical and executive-level engagement. You should be comfortable speaking about the Cloudflare vision with all audiences.

Specifically, we are looking for you to:

• Build and maintain long-term technical relationships with prospects, customers and ecosystem organisations across Benelux through demonstrating value, enablement, and uncovering new areas of potential revenue
• Drive technical solution design conversations through use case qualification and collaborative technical wins through demonstrations and proofs-of-concept
• Develop passionate technical champions within the technology ranks of your accounts, helping them drive sales for identified opportunities and build revenue pipeline
• Evangelize and represent Cloudflare through technical thought leadership and expertise
• Be the voice of the market internally at Cloudflare, engaging with and influencing Product and Engineering teams to meet the needs of your accounts and their customers

You will travel requirement in the Benelux to support engagements, attend conferences and industry events, and collaborate with Cloudflare teammates.

Examples of desirable skills, knowledge and experience include:

• Fluency in Dutch and English (verbal and written)
• Ability to communicate complex technical concepts to both technical and non-technical audiences, including C-level stakeholders
• Strong presentation and storytelling skills (whiteboarding, demos, executive briefings)
• Experience managing technical sales cycles end-to-end
• Ability to articulate business value and ROI of technical solutions, not just features
• Experience working within an integrated account team (alongside Account Executives, Customer Success, BDRs, and channel partners)
• Networking technologies including TCP/IP, UDP, DNS (authoritative and recursive, DNSSEC), IPv4/IPv6, BGP routing, Autonomous Systems, subnetting
• Tunneling and connectivity: GRE, IPsec, MPLS, SDWAN
• Cloud networking concepts: VPCs, peering, interconnect
• DDoS attack types (L3/L4/L7) and mitigation strategies
• Web Application Firewall (WAF) rule configuration and tuning
• VPN concepts and their limitations relative to Zero Trust approaches
• API security: API Gateway, rate limiting, schema validation, abuse prevention
• Bot management concepts and detection techniques
• SASE concepts and Zero Trust Networking architectures (ZTNA, CASB, SWG, DLP, RBI as integrated platform)
• Zero Trust Network Access (ZTNA) vs. traditional VPN architecture
• HTTP technologies and reverse proxy architecture: WAF, CDN, caching mechanics
• Detailed understanding of the flow from user to application, including hybrid cloud architectures
• Working knowledge of major cloud platforms: AWS, Azure, GCP (architecture patterns, native security tooling, VPC/peering models)
• Familiarity with Infrastructure-as-Code concepts (e.g. Terraform)
• Cloudflare Workers and the edge compute model (JavaScript/TypeScript)
• Familiarity with related primitives: KV, Object storage, serverless compute
• Familiarity with the competitive landscape across Cloudflare's product areas
• Understanding of why customers move from on-premises appliances to cloud-delivered security
• Awareness of relevant industry verticals: Financial Services, eCommerce, Gaming, Media, SaaS, Healthcare

We value intellectual curiosity, adaptability, and a collaborative spirit. On the Solutions Engineering team, you will find an environment where everyone brings different strengths and jumps in to help each other. If you are passionate about technology and look forward to helping customers and ecosystem organisations realise the full promise of Cloudflare, we'd love to hear from you.

What makes Cloudflare special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend

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Identity is the key to unlocking the potential of AI. As an AEM DevSecOps Engineer at Okta, you will oversee and automate our AEM infrastructure with a primary focus on security, reliability, and automated compliance.

Key Responsibilities:

• Identity & Access Management: Configure and manage Auth0 integrations for AEM, including token validation, OIDC/SAML configurations, and custom login modules to ensure secure user authentication.

• Headless Security: Oversee the security of AEM Headless deployments, including protecting GraphQL endpoints, managing CORS policies, and ensuring secure communication for decoupled front-end frameworks (React/Angular).

• Edge & CDN Protection: Manage and configure CDN (e.g., Cloudflare, Akamai, or Adobe-managed CDN) to optimize performance and implement DDoS mitigation strategies.

• Traffic Filtering: Implement and maintain Traffic Filter Rules and Web Application Firewall (WAF) configurations at the CDN level to block malicious spikes and sophisticated application-layer attacks.

• Automated Security Scanning: Integrate security tools (SAST/DAST) and secrets detection into CI/CD pipelines (Jenkins, GitLab) to identify vulnerabilities early in the development cycle.

• Environment Hardening: Install and manage AEM author, publish, and dispatcher instances with a focus on Dispatcher security hardening, SSL certificate automation, and ModSecurity configurations.

• Observability & Incident Response: Monitor system performance and security logs using tools like Splunk or New Relic to proactively address threats and performance bottlenecks.

• Compliance Auditing: Regularly audit the platform and its integrations (Adobe Analytics, Target) to ensure alignment with corporate security policies and industry standards.

Required Skills & Experience:

• Experience: 5+ years in administering and securing AEM environments.

• Identity Services: Proven experience integrating Auth0 or similar Identity Providers (IdP) for enterprise-scale authentication.

• Architectural Knowledge: Strong understanding of Headless CMS security best practices, including API key management and JWT authentication.

• Network Security: Expertise in managing CDNs and implementing DDoS mitigation and WAF rules.

• Technical Stack: Proficiency in Apache Sling, JCR, OSGi, and web servers like Nginx or Apache.

• Automation: Hands-on experience with scripting (Python) and CI/CD tools (Jenkins, CircleCI) to automate security and deployment workflows.

• Cloud Experience: Experience with cloud-based AEM implementations, such as AEM as a Cloud Service (AEMaaCS) or AWS/Azure.

• Diagnostic Skills: Proficiency in analyzing log files, thread dumps, and heap dumps to resolve security incidents or performance outages.

The Okta Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Available Location:

Available locations: Denver, CO

What you'll do as a Senior Solutions Engineer, Majors Accounts

The Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Reporting to the Solution Engineering Manager, the Majors Accounts Solutions Engineer is a Senior level role.

You are a customer-facing technologist within the Cloudflare Solutions Engineering team. You have strong experience in large account pre-sales management as well as excellent verbal and written communications skills suited for executive-level engagement. You are comfortable speaking about the Cloudflare vision and mission with C-level customer executives.

Your role will be to build passionate champions within the technology ranks at your accounts, drive sales for identified opportunities, and leverage your relationships with these technical champions to build a revenue pipeline where no opportunities yet exist. You will work within a high-profile pursuit team dedicated to certain strategic accounts, working closely with the majors account executives attached to these accounts.

Responsibilities

• Build and maintain long-term technical relationships with the technical buyers (executives, managers, and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
• Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of Cloudflare as a part of the customer’s infrastructure, including the coordination of Cloudflare colleagues throughout the sales and procurement cycle.
• Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
• Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with Cloudflare product suites.
• Be the voice of the customer internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your customers’ needs.
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity, and other industry events with thought leadership and expertise.

Desirable Skills, Knowledge, and Experience

• Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO).
• Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts. Experience in managing various stakeholder relationships to build consensus on security solutions/projects.
• Experience managing technical sales within large accounts.
• Developing champion-style relationships
• Driving technical wins
• Assisting with technical validation
• A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):

Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication Cloud computing technologies such as AWS, GCP, Azure, and others Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.

Compensation

Compensation may be adjusted depending on work location.

For Denver, Colorado-based hires: Estimated annual salary of $208,000 - $254,000. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and fun!

The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance

Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan

Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers,at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project’s inception, we’ve protected over 20 million registered voters and helped to safeguard the integrity of elections in several states.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a Senior Professional Services Consultant for Zero Trust Services/SASE and Network Services, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.

Responsibilities:

Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.

Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer.

Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.

Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process.

Provide guidance to the customer to configure their CPEs and integration points.

Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.

Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices.

Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

5+ years of experience working in a customer-facing technical implementation or onboarding team, security engineering team, security operations center or other highly technical team

Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

Deep understanding of Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs

Deep understanding of Zero Trust technologies such as Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB and Cloud Email Security

Deep understanding of SSO, ADFS, LDAP and SAML and the role of the IdP for SSO.

Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS

Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3

Network transformation technologies such as MPLS, SD-WAN or WAN Optimization

Ability to manage a project, work to deadlines, and prioritize between competing demands

Demonstrated technical experience (hands-on-keyboard) with:

Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies

Software distribution & deployment in Microsoft, Mac and Linux environments

Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc

Windows & Linux Server system administration

Windows, MacOS and Linux client endpoints troubleshooting

Experience debugging Network connectivity issues using Network Troubleshooting Tools

Preferred but not mandatory:

Software distribution via Mobile Device Management platforms

Experience with Microsoft Active Directory, GPO, AzureAD an Intune

Experience with Zero Trust Implementation and deep understanding of the Zero Trust Frameworks like NIST will be a huge plus

Experience implementing or understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2

Security skills and certifications such as CISSP, GCIA GCIH, GCFA, GCFE, CCIE, CCNP, JNCIE or MCSE will be a huge plus

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As a collaborative problem-solver, you are comfortable working across teams—from executives to engineers—to ensure robust security controls and compliance. You excel at conducting security investigations, analyzing complex events and alerts, and developing actionable metrics. Your familiarity with modern security frameworks, such as MITRE ATT&CK and Cyber Kill Chain, empowers you to identify and mitigate threats proactively. You are detail-oriented, organized, and adept at multitasking, thriving in environments that require prioritization and agility.

You are committed to ongoing learning, staying current with emerging security technologies and frameworks. Your experience spans cloud security (AWS, GCP, Azure), offensive security, and incident response. You enjoy participating in audits and assessments, contributing to a culture of continuous improvement. With strong communication skills and an inclusive mindset, you foster trust and collaboration across diverse teams. If you’re ready to make an impact at the forefront of cybersecurity innovation, Synopsys is the place for you.

Design, deploy, and manage enterprise-grade security solutions including CASB, SSPM, WAF, firewalls, and email protection across global environments. Integrate and implement network security solutions, ensuring seamless operation and compliance with Zero Trust security principles. Enforce CMMC regulations, technical data controls, and export authorization rules, including U.S. person-only access restrictions for controlled systems and datasets. Conduct and support external audits, internal reviews, and compliance assessments related to CMMC and other regulatory frameworks. Research, evaluate, pilot, and implement new security solutions at a global enterprise scale, collaborating with vendors and stakeholders. Investigate security events and alerts from multiple log sources, performing end-to-end security investigations, and reporting actionable findings. Develop and manage the collection, reporting, and analysis of security events and metrics to drive continuous improvement. Participate in incident response processes and supporting light on-call pager duty rotations for critical issues.

Strengthen Synopsys’ global security posture by implementing advanced security controls and best practices. Ensure compliance with CMMC and other regulatory frameworks, enabling secure operations for critical projects. Protect sensitive data, intellectual property, and infrastructure against emerging cyber threats. Drive continuous improvement in security operations through data-driven analysis and proactive risk management. Enhance cross-functional collaboration between engineering, compliance, and executive teams to foster a culture of security awareness. Support innovation by enabling secure cloud implementations and supporting offensive security initiatives.

Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or related field required. 5+ years of hands-on experience with enterprise-grade security solutions (CASB, SSPM, WAF, firewalls, email security). 2+ years of experience installing, integrating, and deploying network security solutions. Solid understanding of Zero Trust security principles and architectures. Deep knowledge of CMMC regulations, technical data controls, and export authorization rules. Experience enforcing U.S. person-only access restrictions for controlled systems and datasets. Experience with external audits, internal reviews, and compliance assessments. Broad experience securing cloud implementations (AWS, GCP, Azure) and offensive security domains. Hands-on experience with Zscaler, Palo Alto Networks, ProofPoint, and other leading security platforms. Relevant certifications (CEH, CISSP, GIAC, OSCP, AWS Certified Advanced Networking, Security+) preferred. US citizenship or Green Card required.

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