The Registered Nurse coordinates and delivers high-quality, patient-centered care in accordance with the nature and specific requirements of the department, and consistent with the scope and standards of practice for the relevant state and specialty.

Responsibilities

• Assesses patient pain regularly to promote effective pain management, including reassessments after appropriate intervention.
• Performs procedures, monitoring, or other functions as ordered by the medical provider(s). Documents the administration of care in the patient medical record in a timely and thorough manner.
• Performs exceptional care by responding promptly to patient requests. Strives to anticipate patient needs and resolve them proactively.
• Teaches patients/families/caregivers about patient medical condition, patient status, treatment plan, medications and possible side effects, and follow-up measures. Translates complex medical terminology to ensure complete understanding.
• Teaches patients/families/caregivers about any non-medicinal follow-up measures, such as healthy diet and exercise, disease prevention, and/or other lifestyle changes. Prepares patients and families/caregivers for future self-management.

What Qualifications You Will Need

• Graduate of an accredited school of nursing, BSN preferred.
• Current RN VA license or has a compact multistate license.
• Advanced Cardiac Life Support must be obtained within 6 months of employment start date.
• Basic Cardiac Life Support must be obtained within 30 days of employment start date.
• Nonviolent Crisis Intervention must be obtained within 60 days of employment start date.
• PALS Pediatric Advanced Life Support must be obtained within 6 months of employment start date.

Benefits

Henrico Doctors' Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

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In collaboration with medical providers and other members of the care team, the RN provides individualized, comprehensive, and compassionate care using established nursing models such as “Assess, Perform, Teach, and Manage.”

The RN serves as an advocate for patients/families/caregivers and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.

Responsibilities:

• Assess patient pain regularly to promote effective pain management, including reassessments after appropriate intervention.

• Performs procedures, monitoring, or other functions as ordered by the medical provider(s). Documents the administration of care in the patient medical record in a timely and thorough manner.

• Performs exceptional care by responding promptly to patient requests. Strives to anticipate patient needs and resolve them proactively.

• Teaches patients/families/caregivers about patient medical condition, patient status, treatment plan, medications and possible side effects, and follow-up measures. Translates complex medical terminology to ensure complete understanding.

• Teaches patients/families/caregivers about any non-medicinal follow-up measures, such as healthy diet and exercise, disease prevention, and/or other lifestyle changes. Prepares patients and families/caregivers for future self-management.

What qualifications you will need:

• Advanced Cardiac Life Support must be obtained within 90 days of employment start date

• Basic Cardiac Life Support must be obtained within 30 days of employment start date

• Nonviolent Crisis Intervention must be obtained within 90 days of employment start date

• PALS Pediatric Advanced Life Support must be obtained within 90 days of employment start date

Benefits:

HCA Florida West Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence

• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts

Learn more about Employee Benefits

Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession, and helping to shape the future of nursing.

Sammie Mosier, DHA, MA, BSN, NE-BC

Senior Vice President and Chief Nursing Executive, HCA Healthcare

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Trust & Safety Operations Analyst

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $189K – $280K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.

We support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment.

About the Role

We are seeking experienced, senior-level analysts who specialize in one or more of the following areas:

• Content Integrity & Scaled Enforcement – Detecting, reviewing, and acting on policy violations, harmful content, and emerging abuse patterns at scale.

• Emerging Risk Operations – Identifying, triaging, and mitigating new and complex safety, policy, or integrity challenges in a rapidly evolving AI landscape.

In this role, you will own high-sensitivity workflows, act as an incident manager for complex cases, and build scalable operational systems; including tooling, automation, and vendor processes that reinforce user safety and trust while meeting our legal, ethical, and product obligations.

We use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees.

Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.

In This Role, You Will:

• Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks).

• Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data.

• Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.

• Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies.

• Build feedback loops from casework to inform product, engineering, and policy improvements.

• Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors.

• Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups.

• Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics.

• Train and support vendor teams, ensuring consistent quality and alignment with OpenAI’s trust and safety standards.

You Might Thrive in This Role If You:

• Have 5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment.

• Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.

• Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.

• Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.

• Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.

• Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.

• Thrive in ambiguous, high-autonomy environments and balance speed with diligence.

Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.

What We Offer

• Competitive salary and equity package

• Comprehensive benefits, including medical, dental, and vision insurance

• 401(k) retirement plan with employer match

• Paid parental leave and medical and caregiver leave

• Flexible PTO and paid company holidays

• Mental health and wellness support

• Annual learning and development stipend

• Daily meals in our offices and meal delivery credits

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends

How to Apply

If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

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