This position is needed to grow, educate, and engage Twilio's global developer audience through video and media. As a Technical Video Content Intern, you'll combine your passion for technology with storytelling to create short-form video content that helps developers succeed with Twilio's platform.

Responsibilities:

• Ideate, develop, and release a specific short-form video series tailored for social platforms.
• Assist in growing Twilio's developer audience through short-form video that educates and entertains developers on Twilio's platform (Content Creation).
• Develop content concepts, outlines, and scripts for tutorials and explainers (Pre-Production).
• Regularly appear on camera to deliver engaging technical content.
• Collaborate with subject-matter experts to ensure content is technically accurate and aligned with developer needs.
• Partner with Brand and Marketing teams to review final edits for clarity and quality.
• Publish and maintain content across Twilio's developer channels and social platforms (Distribution).
• Use analytics and feedback to learn and continuously improve your storytelling.

Qualifications:

• Currently enrolled in an accredited university as a Junior or Senior, preferably studying Computer Science, Communications, Film, or a related field.
• Basic understanding of how to create and edit short-form content (TikTok, Reels, Shorts).
• Foundational knowledge of web-based technologies, including but not limited to APIs, and HTTP methods/requests.
• Proficiency in at least one programming language of your choice.
• Strong developer empathy and the ability to explain technical concepts clearly.
• Strong collaboration and project management skills with the ability to meet deadlines.

Travel:

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation:

*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $32.00/hour
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $34.00/hour
• Based in the San Francisco Bay area, California: $37.00/hour

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As a member of the creative services team, you will set the standard for gameplay capture quality, develop efficient workflows and pipelines, and collaborate closely with game development, marketing, and other creative teams to ensure all materials meet the highest standards. This role demands both artistic vision and technical proficiency to deliver assets that perform across diverse platforms and marketing channels.

Responsibilities:

• Capture, frame, and edit exceptional gameplay footage directly within Unity builds for trailers, ads, social media, and other marketing materials
• Operate and manipulate in-game cameras, lighting, and visual effects to create cinematic and engaging shots that highlight key gameplay moments and features
• Collaborate with game designers, artists, and engineers to identify the most compelling gameplay scenarios and visual storytelling opportunities
• Develop and maintain efficient capture pipelines and technical workflows that scale across multiple projects and platforms
• Create detailed shot lists, storyboards, and capture plans aligned with marketing campaign objectives and creative briefs
• Optimize capture settings, resolution, frame rates, and technical specifications for different distribution channels (YouTube, social platforms, streaming services)
• Provide technical guidance on in-game camera systems, replay functionality, and capture tools during game development
• Coordinate with video editors, motion graphics artists, and creative teams to ensure captured footage meets post-production requirements
• Stay current on Unity features, capture technologies, recording tools, and industry best practices for gameplay presentation
• Build and maintain a library of high-quality gameplay assets for rapid deployment across marketing initiatives
• QA and troubleshoot technical issues related to capture quality, performance, and visual fidelity

Requirements:

• 5+ years of experience capturing gameplay footage for trailers and other marquee, public facing video assets, with at least 3 years working directly in Unity
• Expert knowledge of Unity Editor, including camera systems, Timeline, Cinemachine, and scene manipulation
• Strong understanding of composition, lighting, color theory, and cinematic principles
• Proficiency with capture software (OBS, Shadowplay, etc.) and video editing tools (Premiere, Final Cut, DaVinci Resolve)
• Demonstrated ability to identify and frame compelling gameplay moments that resonate with target audiences
• Experience working across multiple game genres and understanding what makes each visually distinctive
• Technical knowledge of video codecs, compression, frame rates, and delivery specifications for various platforms
• Strong collaboration skills with the ability to translate creative direction into executed capture plans
• Portfolio demonstrating high-quality gameplay capture work, preferably including Unity projects
• Self-directed work style with excellent organizational skills and ability to manage multiple concurrent projects
• Understanding of current gaming and social media trends, particularly how gameplay content performs across channels

Benefits:

• Compensation Range: $106,000.00 - $159,000.00 Base Salary + Equity & Benefits

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About the role

To support our growing team, we’re hiring an Instructional Multimedia Designer.

You'll be at the heart of our Customer & Product Content Creation Team, innovating at the intersection of AI technology and video.

This position demands a diverse skill set spanning copywriting, hands-on video production, educational theory, and design to craft multimedia content that elevates customer experiences. Working in collaboration with various teams, you will interpret client needs, formulate instructional designs, and partner with our content creators to produce visually engaging videos using Synthesia’s platform.

What you will be doing…

• Craft video content using Synthesia’s AI platform, marrying instructional design with cutting-edge technology.

• Actively participate in the end-to-end content development process, from initial concept through scripting, storyboarding, and production, to final delivery.

• Harness multimedia elements such as graphics and animations to elevate the instructional value and visual appeal of video content.

• Collaborate with internal teams and external clients to understand learning objectives, identify content gaps, and tailor video solutions that resonate with diverse audiences.

• Conduct needs assessments to refine learning objectives and content strategies.

• Stay abreast of the latest trends in instructional design and multimedia technology, continuously enhancing our content offerings.

• Measure the impact of video content through engagement metrics and learner feedback, iterating for improvement.

We'd love to hear from you if…

• Excellent copywriting and verbal communication skills as you'll need to facilitate effective collaboration across teams and with clients.

• Solid understanding of instructional design concepts and learning principles.

• Proven track record in designing multimedia instructional materials, with a portfolio that showcases your skills in video content development.

• Exceptional ability to convey complex information through engaging and clear video narratives and effective learning experiences.

• Expertise in using multimedia software and video editing tools, alongside a keen understanding of AI technologies and their potential.

• A creative and analytical mind, capable of managing multiple projects simultaneously while meeting deadlines.

• A background in marketing, advertising, or copywriting is a significant advantage.

You'll stand out if you bring:

• A Bachelor's degree in Instructional Design, Educational Technology, Multimedia Design, or related field.

• A passion for staying ahead of the curve and applying new methods and ideas to continuously improve your work and customer experiences.

Why Join Synthesia?

Imagine joining Airbnb, Stripe, or Figma when they had product-market fit, but the world hadn’t completely realized it yet. That’s where Synthesia is today. We hire the smartest, kindest, and most unrelenting people and let them do their best work—without distractions.

Learn more about our culture and principles here.

Location

London, UK

UK Benefits

📍A hybrid, flexible approach to work where you have access to a lovely office space in Oxford Circus with free lunches on a Wednesday and Friday

💸 A competitive salary + stock options

🏝 25 days of annual leave + public holidays (plus the option to take 5 days unpaid leave and carry 5 days over)

🏥 Private healthcare through AXA, including mental health support through the Stronger Minds service

❣️ Pension contribution - Synthesia contributes 3% and employee contributes 5% on qualifying earnings

🚲 Cycle to work scheme

🥳 You will join an established company culture with optional regular socials and company retreats

🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay

👉 You can participate in a generous recruitment referral scheme if you help us to hire

💻 The equipment you need to be successful in your role

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