You will work closely with all Decanter product editors and the Premium, Events and Awards Marketing Managers to plan and run the day-to-day social media operations of the brand. You will maintain consistency in brand tone, image, and style across all platforms, whilst creating innovative and exciting new content, driving Decanter forward to new audiences.

A keen interest in, and knowledge of wine, is also essential as the role involves taking content and repurposing it for social media. Experience with paid campaigns is also preferable.

Key responsibilities include:

• Executing successful social strategies including growth tactics, customer retention, increased engagement and best in class content
• Proven experience as a Social Media Manager or similar role, with a strong portfolio showcasing successful organic and paid social media campaigns and content creation
• Excellent copywriting and storytelling skills with the ability to see different points of view and bring a story to life
• Excellent demonstrated ability to design, create and implement content specifically for a range of social media platforms that engages audiences and drives brand awareness and growth including video content creation
• Experience with social analytics tools and paid-for social media campaign dashboards (Google Analytics, Adobe Analytics, Meta Business Suite, Looker Studio)

To be considered for this role, you should have:

• A proven ability of executing successful social strategies including growth tactics, customer retention, increased engagement and best in class content
• Proven experience as a Social Media Manager or similar role, with a strong portfolio showcasing successful organic and paid social media campaigns and content creation
• Excellent copywriting and storytelling skills with the ability to see different points of view and bring a story to life
• Excellent demonstrated ability to design, create and implement content specifically for a range of social media platforms that engages audiences and drives brand awareness and growth including video content creation
• Experience with social analytics tools and paid-for social media campaign dashboards (Google Analytics, Adobe Analytics, Meta Business Suite, Looker Studio)

The expected range for this role is £30,000 - £39,000. This is a Hybrid role from our London Office, working three days from the office, two from home.

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You'll collaborate closely with leaders across the company,especially engineering, product, and design,to ensure our onboarding programs are relevant, modern, and continuously evolving. This role is ideal for someone who combines a hospitality mindset with a technical/program management background, enjoys building systems and content (yes, lots of Synthesia videos!), and is excited about leveraging AI and automation to reinvent how companies learn and onboard.

Over time, this role will expand into broader employee enablement and learning programs, shaping how Synthesia develops talent internally.

Key Responsibilities:

• Own Synthesia's onboarding program
• Design and run the end-to-end onboarding experience for all new hires
• Ensure every new joiner quickly understands our product, culture, and how to be effective here
• Focus relentlessly on reducing time to impact for new employees
• Build a clear onboarding journey across the first week, month, and 90 days

• Create an exceptional new hire experience
• Deliver a warm, thoughtful, and structured onboarding experience without overwhelming new hires
• Facilitate onboarding sessions, welcome presentations, and orientation programs
• Continuously gather feedback and improve the experience

• Build role-specific onboarding tracks
• Design tailored onboarding for managers, engineers, product managers, and product designers
• Work closely with technical leaders to ensure content is meaningful and relevant

• Build the internal knowledge and enablement system
• Create and maintain onboarding materials, documentation, guides, and playbooks
• Keep onboarding content continuously updated as the company evolves
• Build scalable enablement assets (videos, decks, learning modules, AI-driven resources)

• Run programs that help teams succeed
• Expand into broader learning and training initiatives over time
• Experiment with AI-driven learning and automation to scale internal training
• Develop programs that support ongoing growth across teams

• Partner across the company
• Collaborate with engineering, product, design, PeopleOps, and leadership
• Translate technical topics into engaging learning experiences
• Work with managers to help them onboard their teams effectively

• Craft internal communication moments
• Support internal communications and company-wide updates
• Help craft and run All Hands presentations and internal storytelling moments

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