1bf6462c-873 Director of Product Management — Experiences & Platform About the Company\n\nAt Flow, we're reimagining what it means to live, work, and connect. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.\n\nAbout the Role\n\nWe are building the intelligent operating system for real estate , unifying leasing, maintenance, accounting, and hospitality into one seamless and adaptive experience. Our goal is to make every interaction , whether by a resident, staff member, or operator , feel personalized, effortless, and responsive.\n\nResponsibilities\n\n- End-to-End Experience Ownership , across operator workflows (e.g., financials, operations) and resident interactions (e.g., onboarding, services)\n- Product Vision & UX Quality , shape a coherent, high-quality experience across tools and personas, rooted in user empathy and sharp system thinking\n- Design + Engineering Partnership , collaborate tightly with designers to craft human-centered flows and with engineers to ensure those flows are backed by durable architecture\n- Platform Reuse , ensure data models (people, places, services), agreements, and event streams are consistently leveraged across product surfaces\n- AI-Driven Automation , identify workflows where intelligent assistants or agents can reduce manual work and help users shift from “doing” to “reviewing"\n- Vertical Extensibility , help build for today’s residential needs in a way that scales to hospitality, commercial, and new formats without rework\n\nIdeal Background\n\n- Bachelors degree in a technical field\n- 10+ years of product management experience, including ownership of both backend platform systems and user-facing experiences\n- Strong systems intuition , you understand how clean primitives and structured events translate into elegant interfaces\n- Proven success driving execution across multiple product teams or domains simultaneously\n- Deep empathy for users across varied roles (from accountants to community staff to residents)\n- Comfort working in ambiguous or rapidly evolving environments , and turning that into clarity for others\n\nExamples of What You’ll Influence\n\n- Excellent written and verbal communicator, particularly in detailed PRDs for engineering audiences.\n- Untangling and refactoring duplicated primitives across the system\n- Ensuring contract consistency and schema enforcement across event-driven services\n- Designing platform-native support for multi-org and multi-pod identity flows\n- Eliminating ad-hoc contexts and reducing accidental complexity in the model\n- Driving adoption of systems for event versioning and history traceability\n- Bringing consistency to fragmented UI patterns through shared APIs and modules\n\nWhat Sets You Apart\n\n- Experience modernizing or replacing legacy systems (e.g., ERP, real estate tech, financial tooling)\n- Background in vertical SaaS or complex, multi-surface products\n- Familiarity with accounting, property management, or operational workflows\n- Comfort working with AI/ML teams to design intelligent, contextual product behaviors\n\nAdditional Information\n\nBenefits\n\n• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)\n• Paid time off and 13 paid holidays\n• 401(k) retirement plan\n• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)\n• Access to HSA-compatible plans\n• Pre-tax commuter benefits\n• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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]]> full-time senior hybrid $240,000-300,000 per year product management, backend platform systems, user-facing experiences, systems intuition, clean primitives, structured events, elegant interfaces, execution, multiple product teams, domains, communication, PRDs, engineering audiences, contract consistency, schema enforcement, event-driven services, identity flows, complexity reduction, event versioning, history traceability, UI patterns, shared APIs, modules, modernizing legacy systems, vertical SaaS, complex products, accounting, property management, operational workflows, AI/ML teams, intelligent product behaviors Engineering Technology Flow https://logos.yubhub.co/flow.com.png Flow is a real estate company that operates a technology platform and operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. https://flow.com/ https://jobs.lever.co/flowlife/800688eb-1a08-448f-8794-b364be92914f Palo Alto 2026-04-17 a46e6210-97d Product Manager – Neighbor and Operator Experience About the Role

The buildings are only part of the story. The real work happens in how people experience them , every interaction, every workflow, every moment where something either feels effortless or doesn't. We're looking for a Product Manager to own some of the most important experiences across Flow's resident and operational ecosystem.

Responsibilities

  • Own the roadmap for core resident and operational workflows across the customer lifecycle and day-to-day building experience
  • Build deep firsthand understanding of operator workflows by spending time with local teams in-market and observing how work actually gets done
  • Identify the highest-leverage opportunities to simplify, automate, or redesign workflows using product, AI-assisted experiences, and self-service where appropriate
  • Rapidly prototype solutions using modern AI and product development tools to test concepts before full production investment
  • Partner with design, engineering, platform, and operations to turn validated concepts into durable, scalable product
  • Define success through clear customer, operational, and business outcomes, and use data to continuously improve the workflows you own
  • Evaluate local tools, dashboards, and operator-built workflows to determine what should be productized and scaled across Flow
  • Work closely with platform teams to take advantage of emerging internal capabilities across data, workflow, and AI infrastructure
  • Balance short-term wins with long-term system quality, making thoughtful tradeoffs in ambiguous and fast-moving environments
  • Help create a product culture that values clear thinking, rapid iteration, good taste, and strong partnership with the people closest to the work

Ideal Background

  • 6 to 10 years of product management experience, ideally in complex workflow-heavy domains such as fintech, logistics, hospitality tech, vertical SaaS, commerce, or marketplaces
  • Track record owning ambiguous product areas end-to-end, from discovery through launch and iteration
  • Experience working closely with operational teams, service teams, or frontline users, not just digital consumers
  • Strong systems thinking and comfort with products that blend software, operations, and human coordination
  • Evidence that you have personally experimented with building AI agents, automations, prototypes, or internal tools, even if you are not a full-time engineer

Technical Skills

  • Strong product sense and the ability to turn messy workflows into clear user experiences and product decisions
  • Hands-on comfort using modern prototyping and AI tools to build mockups, working flows, or lightweight internal tools as part of product development
  • Strong judgment about where AI meaningfully improves a workflow, where it introduces risk, and how to evaluate the difference
  • Excellent written and verbal communication, including the ability to drive alignment with operators, designers, engineers, and leadership
  • Proficiency with modern product and collaboration tools such as Jira, Confluence, Figma, and current AI tooling

What Sets You Apart

  • High agency individual and comfortable creating momentum in ambiguous situations
  • Care deeply about understanding users in the real world, especially the people doing the work every day
  • Have strong product taste and a bias toward simplicity, clarity, and elegant workflow design
  • Can move from strategy to details without losing the thread
  • Technically credible with engineering and practically useful with operators
  • Low ego, high ownership, and comfortable changing your mind as new information emerges
  • Keep up with the latest models, tools, and workflow patterns well enough to know when new capabilities materially change what the product can do
  • Energized by the idea that AI should improve how products are built and how work gets done, not just add novelty

Why Join Flow?

  • Help reimagine what it means to live, work, and connect in communities designed around people
  • Build products that improve the everyday experience of residents and the teams who support them
  • Join a company with ambitious goals at the intersection of real estate, hospitality, technology, and community
  • Be part of a team that is still early enough to shape how the product, operating model, and standards evolve
  • Flow's mission is oneness: fostering connection with ourselves, our neighbors, and the natural world.

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]]> full-time senior hybrid $180,000-230,000 per year product management, workflow analysis, AI-assisted product development, prototyping, product strategy, workflow design, product taste, user experience, communication, Jira, Confluence, Figma, AI tooling, fintech, logistics, hospitality tech, vertical SaaS, commerce, complex workflow-heavy domains Engineering Technology Flow https://logos.yubhub.co/flow.com.png Flow is a real estate company that operates a technology platform and operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. https://flow.com/ https://jobs.lever.co/flowlife/709cc655-e216-4216-af48-17dd43087bab Miami / New York / Palo Alto 2026-04-17