The role has strong autonomy, with freedom to make pricing decisions and adjustments to the strategy within a framework, having direct financial impact on the business. You'll be responsible for a route or portfolio of routes and report to the Revenue Manager responsible for the area.

This permanent position is based in our London Kings Cross office with hybrid working (expectation to attend the office twice per week).

Key responsibilities include:

• Defining and implementing revenue management strategies for a dedicated route portfolio, integrating capacity and transport plan changes.
• Monitoring daily performance by analysing revenue, demand, and system forecasts, proactively sharing insights and recommendations with Management.
• Conducting deep-dive analysis into demand patterns, customer behaviour, and operational metrics to inform strategy and decision-making.
• Contributing to timetable and capacity decisions for your route.
• Ensuring effective use, configuration, and monitoring of the Revenue Management System to deliver accurate forecasts and automated optimisation.
• Managing availability for promotions and offers to maximise load factor and minimise distressed inventory.
• Supporting continuous improvement of reporting and KPI frameworks to enable quick, data-driven decisions.
• Overseeing group booking authorisations (where applicable) and maintaining strong collaboration with Sales, monitoring on-hold bookings closely to protect revenue integrity.

To succeed in this role, you'll need:

• Experience in Revenue Management gained within a tourism, transportation or hospitality organisation.
• Ability to manipulate data, excellent analytical skills, and the ability to make quick decisions (Strong Excel skills required/Power BI desirable).
• Strong commercial awareness, able to demonstrate an understanding of the economic and commercial drivers of the business and how they relate to revenue decisions.
• An organised and methodical approach.
• Ability to work as part of a team but also to make decisions independently on route management.
• Experience with Revenue Management systems.

In return, we offer a wide range of brilliant benefits, including:

• Travel benefits that can be used for both work and play, including 75% off underground network from Day 1.
• Competitive defined benefit pension scheme.
• Free Eurostar tickets.
• Discounted Eurostar tickets for friends and family.
• Ongoing training and development.
• Lots of other exclusive deals, discounts and perks.

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This role provides senior leadership over event operations and guest experience, with a focus on driving revenue growth and enhancing the fan and stakeholder experience.

Key responsibilities include:

• Overseeing planning and execution of NASCAR weekends and major events
• Serving as primary liaison with sanctioning bodies on scheduling, operational readiness, and facility requirements
• Leading execution of event infrastructure, including hospitality, Midway, partner activations, signage, and Victory Lane
• Managing labor planning, vendor relationships, and cost controls

Additionally, the Director, Event Operations will be responsible for financial and operational discipline, including owning revenue and expense budgets for major events and track rentals, monitoring labor hours and vendor expenditures to protect margins, and implementing improved forecasting, accrual tracking, and operational planning processes.

The ideal candidate will have a Bachelor's degree (Business preferred) or equivalent experience, 5+ years of experience in event operations, venue management, or related field, proven success in revenue generation and contract negotiation, experience managing large, seasonal workforces, strong financial acumen and operational planning skills, and experience in a major sports or entertainment venue.

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Key responsibilities include leading pricing strategy and revenue management initiatives, partnering with Sales and cross-functional stakeholders to develop and execute pricing and incentive programs, and providing competitive benchmarking, profitability insights, and pricing recommendations to support business decisions.

The successful candidate will have 8+ years of experience in automotive finance, banking, captive finance, or other financial services environments, with a deep understanding of pricing strategy, borrowing cost, funding, and return optimization. They will also possess strong analytical and problem-solving skills, with the ability to translate complex data into actionable business recommendations.

This position offers a competitive salary range of $141,700-$268,300, depending on candidate's skills and experience. Benefits include immediate medical, dental, vision, and prescription drug coverage, flexible family care days, paid parental leave, and a generous schedule of paid holidays.

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At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Join the team as Twilio's next Senior Manager, Enterprise Application Engineering Q2C.

About the Job:

This role will join Twilio's Enterprise Applications Development & Operations organization as an Senior manager responsible for end-to-end architecture, delivery, and people leadership across Billing, AR, Collections, Cash Application, and Revenue Recognition platforms. The role operates at the intersection of technology, finance, and leadership.

Responsibilities:

In this role, you'll:

• Architecture & Platform Ownership: Own the end-to-end architecture for Billings-to-Cash, and Revenue platforms, including Zuora Billing, Zuora Revenue, ERP, payment gateways, tax engines, and downstream reporting systems.
• Design scalable, compliant solutions supporting subscriptions, usage-based billing, complex pricing, amendments, minimum commitments, and bundled offerings.
• Act as the architecture authority for Q2C changes, ensuring alignment with ASC 606, SOX, audit, and internal control requirements.

• Delivery & Execution: Lead design workshops, solution walkthroughs, and architecture reviews with business and finance stakeholders.
• Translate complex business requirements into robust functional and technical designs, End to end scenarios, Lucid flowcharts.
• Oversee delivery of enhancements, transformations, and compliance initiatives across Billing, AR, Revenue, and Cash processes.
• Drive system conversions, migrations, and acquisitions onboarding into the Q2C landscape.
• Ensure high availability and operational excellence across production systems, including proactive monitoring and issue resolution.

• Integrations & Automation: Govern integrations between Zuora, Salesforce CPQ/CRM, ERP (Oracle), tax engines, banks, payment gateways, usage mediation platforms, and reporting tools.
• Champion automation and straight-through processing across billing, invoicing, revenue recognition, and close processes.
• Ensure integrations follow enterprise integration standards, security controls, and performance benchmarks.

• Financial Close, Compliance & Reporting: Partner with Accounting and Finance to support month-end close, reconciliations, audits, and regulatory reporting.
• Own system readiness for ASC 606 revenue accounting, deferred revenue, allocations, and satisfaction events.
• Enable scalable reporting and analytics for Q2C KPIs, aging, revenue, and operational health.

• People Leadership & Talent Development: Build, lead, and mentor a high-performing team of application engineers, architects, and functional SMEs.
• Set clear expectations, career paths, cross learning and development plans for team members.
• Foster a culture of ownership, accountability, learning, and innovation.
• Provide coaching and hands-on guidance while scaling team capability and maturity.

• Stakeholder & Program Leadership: Act as a trusted partner to senior Finance, Accounting, IT, and Business leaders.
• Lead cross-functional programs spanning multiple teams, vendors, and geographies.
• Balance competing priorities while maintaining delivery quality and stakeholder trust.

Qualifications:

• 10+ years of experience in Billings-to-Cash / Revenue systems, with 5+ years in a senior technical leadership or people management role.
• Minimum of 14 years of experience in Q2C, with at least 5 years in a senior leadership role.
• Proven delivery of at least two (2) end-to-end implementations across Billing, AR, Revenue (ASC 606), and Cash processes, covering design, build, integration, go-live, and post-implementation stabilization.
• Deep hands-on expertise in Zuora Billing and Zuora Revenue, including subscriptions, usage, pricing, amendments, invoicing, payments, and ASC 606 revenue recognition.
• Strong hands-on experience with Oracle Cloud AR and Oracle Revenue Management, including invoicing, cash application, collections, accounting events, and revenue recognition.
• Strong understanding of Billing → Revenue → ERP accounting flows across Zuora and Oracle ecosystems.
• Proven experience designing and governing complex, enterprise-scale integrations across SaaS platforms including Zuora, Oracle ERP, tax engines, payment gateways, banks, and usage mediation platforms.
• Solid knowledge of financial close processes, including AR aging, reconciliations, revenue tie-outs, audit support, and SOX controls.
• Experience leading large-scale programs, system implementations, transformations, and platform modernization initiatives.
• Strong people leadership skills with experience building, mentoring, and leading global teams.
• Excellent stakeholder management, communication, and problem-solving skills, with the ability to influence senior business and finance leadership.
• Experience working in Agile delivery models, including backlog management, releases, upgrades, and production support.
• Bachelor’s degree in Engineering, Computer Science, Finance, or a related field (MBA preferred).

Desired:

• Zuora Billing Solution Architect and/or Zuora Revenue Solution Architect certification.
• Oracle Financials Cloud certification (AR or Revenue preferred).
• Experience supporting high-volume, usage-based, or consumption billing models.
• Exposure to global billing, invoicing, localization, and tax compliance.
• Experience supporting M&A integrations within Q2C platforms.
• Background in enterprise architecture, platform governance, or COE-led operating model.

Experience:

• Senior Level

• Employment Type:

• Full-Time

• Workplace Type:

• Remote

• Category:

• Engineering

• Industry:

• Technology

• Salary Range:

Not Stated

• Salary Min:

95000

• Salary Max:

125000

• Salary Currency:

USD

• Salary Period:

Year

• Required Skills:

• Zuora Billing
• Zuora Revenue
• Oracle Cloud AR
• Oracle Revenue Management
• Enterprise Integration
• Financial Close
• Compliance
• Reporting

• Preferred Skills:

• Agile Delivery Models
• Large-Scale Programs
• System Implementations
• Transformations
• Platform Modernization

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As a Pricing Director, you will be responsible for developing and implementing a pricing strategy that balances value-based pricing principles with commercial signals. You will work closely with Product, Finance, Revenue Operations, and Product Marketing to ensure pricing decisions are well-informed, consistently applied, and commercially viable across the full GTM motion.

Key responsibilities include:

• Developing and maintaining a pricing framework across Komodo's product portfolio
• Establishing pricing governance, including a Pricing Committee, approval workflows, and discount management policies
• Building and maintaining a pricing intelligence function that continuously monitors competitive pricing, win/loss data, and customer willingness to pay
• Working with the Deal Desk to support large or complex deals by structuring pricing and packaging that maximizes value capture while protecting margins and setting healthy precedents
• Leveraging AI tools and advanced analytics to deliver pricing insights, report on results, and model scenarios

The ideal candidate will have 10+ years of experience in pricing strategy, revenue management, or monetization in B2B technology, with a clear track record of commercial impact. They will have specific experience with usage-based, consumption, or outcome-based pricing models, and a strong understanding of AI's role in pricing strategy and monetization.

In addition to technical expertise, the successful candidate will be an excellent communicator who can distill complex quantitative analyses into clear, confident recommendations for executive audiences. They will also be a strong cross-functional collaborator who can build trust and drive alignment across Product, Finance, Sales, and Marketing.

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Your responsibilities will include partnering, strategizing, and running daily operations directly with hotels and ensuring that HotelTonight and Airbnb always have the best inventory and deals available for our guests. You will promote best practice sharing, team collaboration, and strategic thinking through leading by example. You will help resolve challenges and ensure that partners feel valued and supported by our platforms.

In this role, you will be responsible for growing and supporting this business. You will meet and exceed OKRs by owning the performance and success of the hotels within your portfolio. You will operate autonomously to secure more inventory and create & implement strategic tactics to ensure your hotel & serviced apartment partners are successful in your markets, driving maximum business impact.

You will drive end-to-end assessment, analysis, and execution of strategy to drive maximum market performance. You will present to, respond to, and deliver exceptional service to your hotel partners in a timely and efficient manner; driving successful outcomes. You will leverage an intimate knowledge of your market to be the 'go-to' source for all information relating to local trends and market dynamics (e.g. pricing, demand seasonality, booking patterns, etc.).

You will act as a mentor & player/coach to colleagues by developing account management strategies to be utilized by the Global Supply team, providing peer guidance, and assisting others in challenging problem solving. You will confidently sell to and build strong relationships with senior-level hotel executives. You will passionately continue learning and bettering your understanding as an expert in the hospitality industry and revenue management best practices, acting as a trusted industry advisor for your hotel & serviced apartment partners.

You will collaborate with other Senior Market Managers, Regional Managers and cross-functional partners (Product, Marketing, Customer Experience, Revenue Operations, Strategic Partnerships) to drive regional supply strategy, cross-functional initiatives & implement innovative ideas in the mobile travel space.

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Responsibilities

• Oversee all aspects of property operations, ensuring the highest levels of guest satisfaction, profitability, and efficiency
• Develop and implement strategies to optimize revenue, occupancy, and distribution across various channels, working closely with the Distribution Manager and Revenue Management team
• Lead and mentor a team of hospitality professionals, fostering a culture of excellence, empowerment, and continuous improvement
• Collaborate with Assistant Managers to develop and deliver personalized, memorable experiences for our guests, driving engagement and loyalty
• Manage property finances, including budgeting, forecasting, and expense control, to ensure the property meets or exceeds financial targets
• Oversee the maintenance and upkeep of the property, working with the maintenance team to ensure all facilities, amenities, and guest rooms are in excellent condition
• Build and maintain strong relationships with key stakeholders, including property owners, corporate housing providers, and local community partners
• Ensure compliance with all company policies, procedures, and quality standards, as well as local, state, and federal regulations
• Analyze performance metrics and guest feedback to identify areas for improvement and implement solutions to drive results
• Stay up-to-date on industry trends and best practices, continuously seeking opportunities to innovate and enhance the guest experience

Ideal Background

• 7-10+ years of experience in hospitality management with a proven track record of success in leading properties with multiple asset classes (hotel, F&B, retail etc)
• Strong business acumen with expertise in revenue management, distribution, and financial management
• Exceptional leadership and coaching skills with the ability to build, motivate, and develop high-performing teams
• Excellent communication and interpersonal skills with the ability to build and maintain relationships with guests, colleagues, and partners
• Analytical and problem-solving skills with the ability to use data and insights to drive decision-making and continuous improvement
• Proficiency in Microsoft Office Suite and experience with property management systems and revenue management software
• Flexibility to work evenings, weekends, and holidays as needed

Additional Information Benefits • Comprehensive benefits package (Medical / Dental / Vision / Disability / Life) • Paid time off and 13 paid holidays • 401(k) retirement plan • Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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In this role, you'll collaborate closely with Sales, Partnerships, Product Marketing, and Creative teams to ensure every event touchpoint reinforces Anthropic's position as a leader in safe, frontier AI. You'll bring a strategic mindset grounded in data, a talent for flawless execution under pressure, and the ability to translate complex enterprise goals into compelling in-person and hybrid experiences.

Responsibilities:

• Lead the development and execution of enterprise events, aligning programs to pipeline generation, account engagement, and brand objectives
• Manage a team of full time and contracted employees
• Conceptualise and produce hosted events such as executive roundtables, customer summits, and intimate dinners that support account-based marketing goals
• Collaborate with Sales and Partnerships teams to optimise meeting programs, briefing schedules, and on-site engagement strategies at events
• Partner with Creative Studio on experience design, ensuring Anthropic and Claude brands are represented consistently and compellingly
• Manage end-to-end event logistics including vendor relationships, budgets, contracts, staffing plans, and timelines
• Develop pre-event and post-event communications, including 'Know Before You Go' guides, staff and speaker training, and attendee follow-up plans
• Establish and track event KPIs—including lead generation, pipeline influence, meeting volume, and attendee engagement—to measure ROI and inform future strategy
• Build scalable event processes, playbooks, and documentation to support Anthropic's growing event portfolio
• Manage relationships with external event agencies, vendors, and venue partners
• Travel on-site to events to provide hands-on logistics management and ensure seamless execution
• Drive continuous improvement through post-event analysis and stakeholder feedback

You may be a good fit if you:

• Have 15+ years of experience in enterprise event marketing, field marketing, or a related role, ideally at a high-growth B2B technology company
• Have a proven track record of executing large-scale conferences, trade shows, and hosted executive events that drive measurable business outcomes
• Are highly organised with exceptional project management skills and the ability to manage multiple complex events simultaneously
• Have experience partnering with enterprise sales teams to align event programs with pipeline and revenue goals
• Are a clear, effective communicator who can collaborate across functions—from Creative and Marketing to Sales and Executive leadership
• Have strong budget management experience, including vendor negotiation and contract management
• Are comfortable with data and analytics, using event metrics to optimise programs and demonstrate ROI
• Thrive in fast-paced, ambiguous environments and can adapt quickly when priorities shift
• Are willing and excited to travel regularly (approximately 40% of the time) for on-site event execution
• Have a genuine interest in AI and care about ensuring that transformative AI systems are developed and deployed responsibly

Strong candidates may also:

• Have experience with event technology platforms (e.g., Splash, Cvent)
• Have experience building an enterprise events function or program from an early stage
• Bring a strong network of event industry contacts, including venues, production agencies, and AV partners
• Have experience with account-based marketing (ABM) strategies and how events fit within a broader demand generation ecosystem

Deadline to apply: None. Applications will be reviewed on a rolling basis.

Annual compensation range for this role is $255,000 - $320,000 USD.

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