As a key member of our engineering team, you will own and operate Figma's core observability stack, including vendor platforms such as Datadog, ensuring high availability, strong data quality, and effective signal-to-noise across metrics, logs, and traces.

You will define and drive the technical strategy for instrumentation standards, observability libraries, agents, and operators used to monitor internal and external facing services. You will also explore and implement innovative, AI-driven approaches to anomaly detection, root cause analysis, signal correlation, and operational automation.

In addition, you will establish clear frameworks for cost attribution, budgeting, forecasting, and alerting across infrastructure and observability spend, enabling teams to make informed tradeoffs.

You will partner with infrastructure, product engineering, finance, and security teams to improve visibility into system health and cost efficiency at scale.

You will lead initiatives to optimize observability footprint and spend, balancing depth of insight with performance and cost considerations.

You will coach and mentor engineers through career development, performance feedback, and technical leadership, fostering a culture of ownership, collaboration, and high-quality execution.

We are looking for someone with 4+ years of experience leading infrastructure, observability, or platform engineering teams, with a track record of delivering highly reliable production systems.

You should have deep hands-on experience with modern observability platforms (e.g., Datadog, OpenTelemetry) across metrics, logs, and distributed tracing.

You should have a strong understanding of distributed systems, instrumentation best practices, SLO design, and incident response workflows.

Experience driving cost transparency and accountability initiatives, including cost attribution, budgeting, forecasting, and alerting in cloud environments is also required.

Preferred skills include experience designing or evolving company-wide observability standards, shared libraries, and agent/operator-based integrations, background in cost optimization for infrastructure or observability tooling, including vendor negotiations and usage modeling, and experience applying AI or machine learning techniques to anomaly detection, root cause analysis, or operational automation.

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In this role, you'll collaborate closely with Sales, Partnerships, Product Marketing, and Creative teams to ensure every event touchpoint reinforces Anthropic's position as a leader in safe, frontier AI. You'll bring a strategic mindset grounded in data, a talent for flawless execution under pressure, and the ability to translate complex enterprise goals into compelling in-person and hybrid experiences.

Responsibilities:

• Lead the development and execution of enterprise events, aligning programs to pipeline generation, account engagement, and brand objectives
• Manage a team of full time and contracted employees
• Conceptualize and produce hosted events such as executive roundtables, customer summits, and intimate dinners that support account-based marketing goals
• Collaborate with Sales and Partnerships teams to optimize meeting programs, briefing schedules, and on-site engagement strategies at events
• Partner with Creative Studio on experience design, ensuring Anthropic and Claude brands are represented consistently and compellingly
• Manage end-to-end event logistics including vendor relationships, budgets, contracts, staffing plans, and timelines
• Develop pre-event and post-event communications, including 'Know Before You Go' guides, staff and speaker training, and attendee follow-up plans
• Establish and track event KPIs,including lead generation, pipeline influence, meeting volume, and attendee engagement,to measure ROI and inform future strategy
• Build scalable event processes, playbooks, and documentation to support Anthropic's growing event portfolio
• Manage relationships with external event agencies, vendors, and venue partners
• Travel on-site to events to provide hands-on logistics management and ensure seamless execution
• Drive continuous improvement through post-event analysis and stakeholder feedback

You may be a good fit if you:

• Have 15+ years of experience in enterprise event marketing, field marketing, or a related role, ideally at a high-growth B2B technology company
• Have a proven track record of executing large-scale conferences, trade shows, and hosted executive events that drive measurable business outcomes
• Are highly organized with exceptional project management skills and the ability to manage multiple complex events simultaneously
• Have experience partnering with enterprise sales teams to align event programs with pipeline and revenue goals
• Are a clear, effective communicator who can collaborate across functions,from Creative and Marketing to Sales and Executive leadership
• Have strong budget management experience, including vendor negotiation and contract management
• Are comfortable with data and analytics, using event metrics to optimize programs and demonstrate ROI
• Thrive in fast-paced, ambiguous environments and can adapt quickly when priorities shift
• Are willing and excited to travel regularly (approximately 40% of the time) for on-site event execution
• Have a genuine interest in AI and care about ensuring that transformative AI systems are developed and deployed responsibly

Strong candidates may also:

• Have experience with event technology platforms (e.g., Splash, Cvent)
• Have experience building an enterprise events function or program from an early stage
• Bring a strong network of event industry contacts, including venues, production agencies, and AV partners
• Have experience with account-based marketing (ABM) strategies and how events fit within a broader demand generation ecosystem

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Responsibilities

• Execute and innovate menus focused on plant-forward, Mediterranean-inspired cuisine while aligning with budget targets.
• Prepare retail products for Grocer, including smoothies, juices, dips and spreads, dressings, sandwiches, bowls, salads, wraps, soups, grazing boards, and health-focused grab-and-go meals, with attention to portion control and cost efficiency.
• Manage daily kitchen operations with a focus on labor and food cost control, waste reduction, and consistent adherence to food safety and quality standards.
• Monitor and optimize food costs through sourcing fresh, local, seasonal ingredients, vendor negotiation, and maintaining accurate inventory and ordering systems.
• Develop and manage kitchen budgets, track expenses, and ensure operations stay within financial targets while contributing to overall profitability.
• Train, supervise, and motivate kitchen staff to maintain high productivity, efficient prep times, and minimal overtime, while upholding Flow’s standards.
• Oversee catering logistics, ensuring efficient planning, resource use, and profitable execution of on-site and off-site events.
• Maintain a clean, organized, and compliant kitchen environment that supports both culinary excellence and operational efficiency.

Ideal Background

• 5–8+ years of culinary experience, with at least 2–3 years in a leadership role (Head Chef, Sous Chef, or Kitchen Manager), preferably in high-volume or multi-unit environments.
• Experience overseeing full P&L or kitchen financial performance, including food cost, labor, and vendor management.
• Background in multi-outlet operations, catering, or retail food concepts (e.g., grab-and-go, markets, or commissary kitchens) is strongly preferred.
• Experience in scaling kitchen operations or opening new concepts/locations is a plus.
• Exposure to hospitality-driven or lifestyle brands (luxury, wellness, or community-focused concepts) is a strong advantage.

Additional Information Benefits • Comprehensive benefits package (Medical / Dental / Vision / Disability / Life) • Paid time off and 13 paid holidays • 401(k) retirement plan • Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Access to HSA-compatible plans • Pre-tax commuter benefits • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

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