Responsibilities:

• Serve as a PD engineer responsible for 10-speed RWD and their integration into vehicle spaces.
• Take ownership of the DV and PV strategies to deliver a best-in-class powertrain system.
• Work as a team to improve part quality and increase the customer experience.
• Own and deliver transmission system level assessments and evidence for key GPDS milestones.
• Lead Key life test and other dyno testing requirements and execution of system signoff requirements
• Must be in Livonia Michigan 4 days a week or more depending on specific testing/hardware needs.
• Work with Ford Powertrain Manufacturing and Ford Vehicle Assembly Plants on manufacturing related improvement actions.
• Short term travel may be required.

Qualifications:

• Bachelor's degree in engineering or similar degree.
• 1 year of automotive transmission or powertrain experience.
• 1 year of CAD experience.
• Even better, you may have:
• Master's degree in engineering or similar degree.
• Vehicle repair or vehicle diagnostics background.
• Cal tools experience preferred, ATI, INCA, ETAS, etc.
• CAE/FEA, fluid CFD and another Analytical tools preferred.
• Electrical component or electrical system experience preferred.
• Ford design/release experience preferred.
• Hands-on problem solver and strong root cause skills.
• Independent, self-starter when required.
• Good communicator and can foster relationships with suppliers.
• A 'be curious' and 'continuous improvement' mindset.

Salary: This position is a salary grade 5 and ranges from $65,100-$109,300. This position is a salary grade 6 and ranges from $74,300-$124,500. This position is a salary grade 7 and ranges from $86,600-$144,900. This position is a salary grade 8 and ranges from $99,100-$166,200. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

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Your tasks:

• Sell service packages, parts, and accessories and provide customer care and advice
• Handle direct customer inquiries and explain the work to be done on the vehicle
• Hand over repaired vehicles and explain the work done and the invoice
• Prepare the service appointment, including researching the reason for the customer visit, customer wishes, and potential problem areas
• Adhere to the Porsche Service Core Process (appointment arrangement, appointment preparation, vehicle acceptance, entry of repair/service into the workshop, quality control, vehicle return, and post-processing of appointments)
• Coordinate the service business
• Ensure a seamless and professional service experience for our customers
• Implement measures to retain and win back customers

Requirements:

• Completed technical training, e.g., as a Kfz-Mechatroniker (m/w/d) or Servicetechniker (m/w/d)
• Ideally, training as a certified Automobile Service Advisor (m/w/d)
• Experience in the after-sales sector and certification as a Service Assistant (m/w/d) is desirable
• Strong service and customer orientation
• Excellent communication skills combined with social competence towards different conversation partners
• Good manners and a sympathetic customer-oriented appearance
• High reliability, flexibility, and above-average willingness to work
• Self-motivation, initiative, and good organizational skills
• Ability to quickly grasp complex task assignments
• High stress tolerance
• Familiarity with MS Office
• Valid driver's license class B

Benefits:

• Balanced work-life balance: With 30 days of vacation per year, we support you in bringing your work and private life into harmony.
• Career paths that inspire: Discover various career opportunities and develop your talents in an environment that fosters your professional development.
• A role with significance: Take on responsible tasks that make a real difference.
• A motivated team: Work with a team that is not only qualified but also passionate about their work.
• A modern working environment: Experience a workplace that inspires you with modern technology and a professional atmosphere.
• Health and well-being: Enjoy additional protection through our company's health insurance and stay fit and mobile with our bike leasing program.
• Attractive employee offers: Benefit from exclusive discounts and special conditions that we offer our team members.
• Unique insurance offers: Take advantage of special offers from our in-house insurance agency, tailored to your needs.

Contact:

If you have questions, please contact:

Kai Wortmann, Recruiting

Tel.: 0231 57703 406

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