Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

As a Salesforce Administrator II at Brex, you will work as a core member of the Salesforce Engineering team. You will help configure, maintain, and scale the Salesforce ecosystem that powers our Sales, Support, and Operations teams. We’re looking for someone eager to build scalable solutions, automate complex processes, and maintain a high bar for data quality and system health.

In this role, you will move beyond simple ticket resolution to own features end-to-end. You will collaborate directly with engineers and business stakeholders to translate requirements into technical reality. You’ll be encouraged to think like an engineer,focusing on reliability, scalability, and clean configuration,to help Brex prepare for the new markets we are about to enter.

Where you’ll work

This role will be based in our São Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require 3 days per week in the office - Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Collaborate with cross-functional teams (Sales, Operations, Finance) to configure and implement new Salesforce features and enhancements.
• Manage day-to-day administration, including user management, roles, profiles, sharing rules, and security controls.
• Own configuration tasks end-to-end, from understanding the user need to testing and deployment.
• Build and maintain complex Flows and automation logic, ensuring they are performant and scalable.
• Participate in the software development lifecycle (SDLC) by managing deployments, validating metadata changes, and maintaining documentation.
• Tune and polish existing configurations to specific engineering standards and assist in technical debt reduction.
• Triaging and resolving bugs and support requests to maintain high system reliability.

Requirements

• 2+ years of professional experience as a Salesforce Administrator.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Strong proficiency with Salesforce declarative development (Flows, Object Manager, Validation Rules) and security models.
• Experience deploying changes through Salesforce DevOps pipelines.
• A high bar for configuration standards, best practices, naming conventions, and documentation.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Strong understanding of SOQL and Salesforce's data model.
• Solid grasp of Salesforce's Governor Limits.

Bonus points

• Experience with declarative integrations between Salesforce and third-party applications.
• Familiarity with Agile methodologies.
• Experience with DevOps tools (e.g., Gearset, Copado) or version control (Git).
• Basic understanding of Apex (ability to read/debug code) and programmatic solutions available.
• Experience working within a high-growth technology or financial services company.
• Salesforce certifications: Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, etc.

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As a Salesforce Engineer III, you will meet with business stakeholders and translate functional requirements into technical requirements. You will ensure the quality, consistency, and efficiency of all Salesforce activities, including general administration, data validity, reporting, support, maintenance, and improvement of the Salesforce platform.

Key responsibilities include:

• Re-engineering existing processes or building new processes to support the growth of the company.
• Implementing and integrating third-party applications as necessary.
• Designing and developing technical solutions in Salesforce, including customization on the Salesforce Lightning platform.
• Maintaining Salesforce Data Integrity.
• Designing and building high-performance, reusable, and reliable apex code with best practices.
• Web Services development with the Salesforce API.

We are looking for a highly skilled Salesforce Engineer III with 5+ years of experience in Salesforce development, administration, and customization. You should have expertise in Apex, Visualforce, triggers, batch Apex, Salesforce APIs, and configuring Salesforce using workflows, validation rules, and lightning flows.

Additional requirements include experience with Salesforce development using Lightning Framework, Apex, AURA, and Lightning Web Component development. You should also have experience with web technologies, including HTML, XML, CSS, and JavaScript, as well as experience writing SOQL and SOSL queries.

Certifications such as Salesforce Certified Administrator, Salesforce Platform Developer I, and Salesforce Platform App Builder are required. Preferred certifications include Salesforce Platform Developer II and Salesforce Certified Advanced Administrator.

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Location

London

Employment Type

Full time

Location Type

Hybrid

Department

CommercialRevenue Operations

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the centre of successful organisations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

What You'll Do

Salesforce Configuration & Management

Act as a strategic partner to our operations and GTM teams, designing robust, scalable automations and intuitive user experiences in Salesforce. You'll help ensure our CRM is both powerful and simple to use.

Data Management & Governance

Own data quality and hygiene across the revenue tech stack. Conduct regular audits, implement governance frameworks, and design processes that ensure accuracy and trust in our reporting.

Automation & AI Implementation

Build sophisticated workflows using Salesforce Flows, Workato, Clay, and other automation platforms. Identify opportunities to leverage AI for enrichment, routing, forecasting, and enablement and bring them to life.

Integration & Systems Support

Partner with technical teams to connect Salesforce with the broader business ecosystem. Work with APIs and integration platforms to ensure reliable, scalable system architecture.

Training & Enablement

Collaborate with enablement teams to support end-user training and documentation. Help drive adoption of new Salesforce features and AI-enhanced capabilities across the business.

What We're Looking For

Required Experience

• 3+ years of experience as a Salesforce Administrator in a fast-paced environment.

• Advanced experience with Flow Builder and complex automation design.

• Expert-level knowledge of Salesforce configuration (Lightning App Builder, custom objects, validation rules, permissions, etc.).

• Demonstrated experience implementing AI-powered solutions for enrichment, automation, or training.

• Strong stakeholder management skills with the ability to translate business needs into scalable system design.

Nice to Have

• Experience with tools such as Clay, Gong, ChatGPT integrations, or other LLM-based workflows.

• Familiarity with AI-powered productivity and automation platforms.

• Experience with prompt engineering or AI training for business use cases.

• Understanding of machine learning concepts and their practical CRM applications.

• Basic knowledge of Apex or Lightning Web Components (helpful but not required).

Why Join Synthesia?

• Work at the forefront of applied AI in a category-defining company

• Help shape the systems powering one of the fastest-growing AI platforms in the world

• Collaborate with ambitious, thoughtful teammates across product, engineering, and GTM

• Build automation and AI capabilities that directly impact company growth

If you're excited about combining Salesforce expertise with cutting-edge AI automation, we'd love to hear from you.

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