Job Title: Experience Designer - UX/UI

About EA SPORTS and the Role:

You will support American Football within EA SPORTS. EA SPORTS is one of the leading sports entertainment brands in the world, with top-selling video game franchises, award-winning interactive technology, fan programs, and cross-platform digital experiences. EA SPORTS creates connected experiences that ignite the emotion of sports through industry-leading sports video games.

As a Mid-Level Experience Designer, you’ll play a key role in crafting immersive, accessible, and visually polished user experiences for a AAA sports game. Working closely with a cross-disciplinary team, you’ll contribute to UI/UX design that supports player engagement, competitive clarity, and a polished presentation. Passion for sports,particularly football,is a strong plus.

Responsibilities:

• Design and prototype user interfaces and interaction flows for gameplay, live services, and navigation.

• Collaborate with senior designers, product managers, engineers, and artists to ensure high-quality, player-centric design solutions.

• Translate design goals into wireframes, user flows, high-fidelity mockups, and animated prototypes.

• Maintain and evolve design systems consistent with the game’s visual identity.

• Advocate for usability, accessibility, and readability in a fast-paced, iterative development environment.

• Integrate feedback from internal playtests, user research, and stakeholders to refine and polish designs.

• Research UI/UX trends in gaming and sports media and present new ideas.

• Work closely with engineers to ensure implementation fidelity and performance.

Qualifications:

Must-have:

• 3–5 years of UX/UI or product design experience on shipped games or interactive products.

• Strong visual design and interaction design skills, with attention to detail and a deep understanding of player needs.

• Proficiency with industry-standard design tools (e.g., Figma, Adobe Creative Suite, After Effects, Principle).

• Ability to contribute to collaborative brainstorming, rapid prototyping, and iteration based on team and user feedback.

• Strong communication and collaboration skills,open to feedback, able to clearly articulate design intent and rationale.

• A portfolio showcasing UX/UI work, ideally including game-related or sports-related examples.

Nice-to-have:

• Experience in sports gaming or understanding of sports UI flows.

• Bachelor’s degree in Design, HCI, Game Design, or equivalent experience.

Bonus Points:

• Passion for football,whether you play, watch, or just love designing for fans of the game.

• Experience working on live-service titles or large-scale game systems with multiple player modes.

• Familiarity with console game UI constraints and optimization.

Pay Transparency - North America:

COMPENSATION AND BENEFITS:

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES:

$122,300 - $170,700 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

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Respawn Entertainment is seeking an experienced Senior Systems Designer to lead the design and evolution of monetization features and systems that drive player value, engagement, and satisfaction in Apex Legends. Working closely with the Senior Systems Director, you’ll help define monetization strategies that balance player experience with live service goals, ensuring that spending feels fair, fun, and aligned with Apex Legends’ long-term vision.

As a Senior Systems Designer focused on monetization features, you will design, tune, and iterate on systems that support Apex Legends’ live service economy , including in-game stores, battle passes, cosmetic offerings, promotions, and pricing strategies , with player value being your chief goal. You’ll collaborate with cross-functional partners in product, UX/UI, analytics, engineering, live ops, and marketing to build monetization experiences that feel rewarding and player-first. This role is based onsite (Los Angeles, Vancouver, or Madison) and plays a key part in shaping the future of Apex’s business and player engagement ecosystem.

Responsibilities:

• Own the design and evolution of monetization systems, including store experiences, battle passes, and live service offerings

• Partner with cross-functional teams to deliver player-first features that balance value, engagement, and business goals

• Collaborate with product management and data analytics partners to achieve deep understanding of player needs and values

• Use data, player insights, and market trends to inform decisions and optimize system performance

• Communicate design intent clearly while advocating for fair, transparent, and engaging monetization experiences

Qualifications:

• 6+ years of systems design experience on live service titles, including direct work on monetization, economy systems, or related features

• Strong understanding of free-to-play monetization models, in-game economies, pricing strategies, and player behavior

• Demonstrated ability to leverage data and player feedback to iterate and improve system outcomes

• Experience partnering with UX/UI, product management, analytics, engineering, and live operations to deliver polished, player-focused systems

• Excellent documentation, communication, and collaboration skills

• Passion for competitive and live service games, with a deep understanding of how monetization intersects with retention and engagement

• Prior experience with battle pass systems and seasonal monetization features

• Familiarity with in-game marketing or live ops promotional strategies

• Experience with A/B testing or experimentation frameworks

• Experience with scripting, data tools, or technical implementation to support prototyping and iteration of monetization systems

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Key responsibilities include:

• Leading, managing, and growing a team of high-performing CEMs
• Setting clear goals and expectations, providing mentorship and coaching, and supporting career development
• Partnering with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded
• Refining and scaling playbooks and best practices for CEMs
• Driving operational excellence through team processes, tooling, and reporting
• Ensuring the team is delivering exceptional value and experience across our enterprise customer base
• Regularly engaging directly with customers and acting as an escalation point when required

We'd love to hear from you if you have:

• 3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function
• 5+ years of total experience in customer-facing roles within high-growth SaaS companies
• A customer-first mindset with strong strategic thinking and execution capabilities
• A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures
• Excellent communication skills, with the ability to connect with a wide range of internal and external personas

While not required, it's an added plus if you also have:

• Familiarity with design systems, product development workflows, or Figma itself
• Experience in a similar role at a design, collaboration, or productivity-focused SaaS company
• A background in UX/UI, Design Ops, or Frontend Development
• Fluency or proficiency in additional languages like Spanish or Portuguese

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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In this highly collaborative role, you'll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.

Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner.

If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.

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Key responsibilities include:

• Painting the vision of the Figma Platform and guiding customers in realizing the value through product demonstrations and presentations
• Supporting the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
• Owning the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions
• Collaborating with Product and Support to identify opportunities for enhancing account security through new product features and helping influence the product roadmap
• Designing and scaling technical sales efforts, facilitating conversations and connections between our customers, sales, and product teams
• Creating thoughtful content to delight customers and internal partners surrounding the Figma platform

We are looking for fantastic life-long learners who can operate with autonomy. If you have 6+ years of professional experience, 4+ years of sales engineering or solution consulting experience in a SaaS organization, and demonstrated ability to adapt to new technologies and learn quickly, we would love to hear from you.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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In this highly collaborative role, you will partner with various internal teams to deliver a seamless and impactful customer experience; to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner.

If you're passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This role can be held from our New York hub on a hybrid basis.

Responsibilities:

• Manage the adoption journey for a portfolio of large, commercial and enterprise customers
• Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
• Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
• Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders
• Identify and empower internal champions who can advocate for Figma Weave within their organizations
• Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk migration
• Deliver live and scalable training sessions customized to customer maturity and needs.
• Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success

Requirements:

• 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
• Excellent communication skills, with the ability to connect with a wide range of customer personas
• Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
• A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams

Preferred Qualifications:

• Experience using node-based design products or working with design and collaboration tools
• Background in UX/UI, Design Ops, or Frontend Development

Pay Transparency Disclosure:

If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range: $127,000-$269,000 USD

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