About the Role: The Head of Programmatic Outcomes (Product) shapes the product-led growth strategy, in-product activation design, and adoption loops that reach every knowledge worker , not account by account, but at population scale , in deep partnership with Anthropic’s Product, Growth Marketing, and Strategy functions.

Responsibilities:

• Drive the PLG activation strategy across Claude Teams, Claude for Enterprise, Claude Code, and API , partnering with Product PMs and Growth Marketing to define plays that drive adoption from first login to habitual daily use

• Co-design onboarding sequences, in-product nudges, and activation milestones with Product , then codify them so the Customer Success team and partners execute at scale

• Partner with Product and Strategy to define which usage signals indicate healthy vs. at-risk accounts and trigger the right human or automated interventions

• Partner closely with Product PMs to ensure the activation motion is built into the product, not bolted on , serving as the dedicated GTM voice advocating for UX patterns and enablement features that reduce time-to-value, and reducing duplication between Product-owned onboarding and CS-owned playbooks

• Develop and test hypothesis-driven activation plays across specific knowledge-worker use cases (Finance, Legal, HR, exec workflows) , codifying what converts at scale

• Hold the connective tissue across the Partners and Growth Marketing capability leads to ensure PLG motions are product-anchored, not just relationship-driven or campaign-driven , this leader is the integration point, not a parallel function

• Establish adoption benchmarks, population-level penetration metrics, and health indicators the programmatic team uses to track progress on the knowledge-worker gap

• Feed product activation learnings back into the Success motion , creating the intelligence loop between population-level data and account-level execution

Requirements:

• 8+ years in PLG, growth PM, product marketing, or CS strategy with direct ownership of activation or adoption metrics

• Experience designing and running product-led onboarding or activation programs at enterprise SaaS or AI companies , not just contributing to them

• Deep understanding of how product telemetry translates into adoption signals and how to trigger the right human and automated interventions

• Strong cross-functional fluency: you’ve worked embedded with Product teams while maintaining a GTM orientation and commercial accountability

• Track record of building programmatic motions that generate scale across a large customer base , not one-off account customizations

• Real perspective on what drives knowledge workers to build habits around new tools, backed by experience

Salary: The annual compensation range for this role is $315,000-$350,000 USD.

Logistics:

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the product management role

• Minimum years of experience: 8+ years

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time

• Visa sponsorship: We do sponsor visas!

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Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.

Responsibilities

• Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life.
• Work with other AI engineers, software engineers and machine learning engineers to architect, design and implement GenAI-powered products and features
• Collaborate across functions to understand user needs, propose and implement AI-powered solutions where they’re expected to have the highest impact
• Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities, with a focus on minimal viable testing approaches
• Balance creative exploration of possibilities with rigorous evaluation of technical feasibility, product potential and business impact

Qualifications

• Experience building backend services and working with microservices or service-oriented architectures
• Strong working knowledge of HTML, CSS, JavaScript, and modern frontend frameworks or libraries, with comfort building user-facing experiences
• Strong software engineering fundamentals, including system design and API development
• Hands-on experience building and shipping LLM-powered products, iterating with real user feedback
• Practical experience with prompt engineering, fine-tuning, RAG, semantic search (vector databases and embeddings), agent orchestration frameworks, and evaluation/monitoring of open-ended tasks
• Experience building GenAI-powered product experiences, including streaming/SSE and common UX patterns
• Strong debugging and production monitoring experience
• Ability to deeply understand customer needs through user research and rapid experimentation; comfortable operating as a technical PM when needed
• Ability to balance divergent exploration with pragmatic execution, especially in 0 to 1 environments
• Deep curiosity and passion for building GenAI applications

Nice to Have

• Experience training and deploying ML models in production, including fine-tuning LLMs for domain-specific use cases
• Comfortable operating in privacy- and PII-sensitive environments, with experience applying appropriate compliance and data protection controls

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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Define Product Vision & Strategy: define the roadmap for Bing app experiences, aligning with business objectives and user needs.

Drive Feature Design & Execution: Translate customer insights into intuitive, high-quality mobile features. Partner closely with engineering, design, and data science teams to deliver impactful solutions.

Data-Driven Decision Making: Use analytics, experimentation, and market research to inform prioritization and measure success.

Cross-Functional Leadership: Influence and collaborate across disciplines and organizations to ensure clarity and alignment during periods of ambiguity.

Customer-Centric Innovation: Anticipate user needs and industry trends to create differentiated experiences leveraging AI and personalization.

Operational Excellence: Improve processes and frameworks to accelerate delivery and maintain high standards of quality and compliance.

Qualifications

Required Qualifications: Bachelor’s Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience. Solid analytical and problem-solving skills. Ability to synthesize complex issues and communicate effectively with senior stakeholders. Expertise in defining user journeys and making trade-offs between short-term and long-term investments. Technical Acumen: Familiarity with mobile app performance metrics, and AI-driven experiences. Leadership: Proven ability to lead by example, mentor junior PMs, and foster an inclusive team culture. Data-Driven Mindset: Proficiency in A/B testing, experimentation platforms, and interpreting behavioral analytics to drive product decisions. Communication Skills: Exceptional ability to articulate vision and strategy to executives and stakeholders. Innovation Track Record: History of delivering breakthrough features that significantly improve engagement and retention.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Define Product Vision & Strategy: define the roadmap for Bing app experiences, aligning with business objectives and user needs.

Drive Feature Design & Execution: Translate customer insights into intuitive, high-quality mobile features. Partner closely with engineering, design, and data science teams to deliver impactful solutions.

Data-Driven Decision Making: Use analytics, experimentation, and market research to inform prioritization and measure success.

Cross-Functional Leadership: Influence and collaborate across disciplines and organizations to ensure clarity and alignment during periods of ambiguity.

Customer-Centric Innovation: Anticipate user needs and industry trends to create differentiated experiences leveraging AI and personalization.

Operational Excellence: Improve processes and frameworks to accelerate delivery and maintain high standards of quality and compliance.

Qualifications

Required Qualifications: Bachelor’s Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience. Solid analytical and problem-solving skills. Ability to synthesize complex issues and communicate effectively with senior stakeholders. Expertise in defining user journeys and making trade-offs between short-term and long-term investments. Technical Acumen: Familiarity with mobile app performance metrics, and AI-driven experiences. Leadership: Proven ability to lead by example, mentor junior PMs, and foster an inclusive team culture. Data-Driven Mindset: Proficiency in A/B testing, experimentation platforms, and interpreting behavioral analytics to drive product decisions. Communication Skills: Exceptional ability to articulate vision and strategy to executives and stakeholders. Innovation Track Record: History of delivering breakthrough features that significantly improve engagement and retention.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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