Your tasks and responsibilities will include: Transforming weekly performance data into concise, executive-ready performance drivers and drags that explain why sales moved and what the immediate next step should be. Trend identification: highlighting emerging consumer search patterns before they become mainstream. Analyzing Amazon Brand Analytics and profitero and Circana data to understand consumer performance and market share performance. Conducting post-event deep dives for tentpole events (e.g., Prime Day, Black Friday) to measure ROI and inform future forecasting, promo depth, and participation. Monitoring competitor pricing moves and in-market performance to highlight any action that needs to be taken. Conversion optimization: monitoring the Buy Box and Glance Views to alert the Sales team of any traffic drops or conversion leaks that require immediate action. Consumer sentiment analysis: monitoring review counts and star ratings to provide Sales with feedback on product quality or Frequently Bought Together trends. Dashboard ownership: designing and maintaining automated sales reporting frameworks using Power BI, Tableau, Excel, and any new reporting tools. KPI management: defining and monitoring critical metrics, including Topline Sales, Glance Views, Conversion Rate (CR), Subscription, Profitability, and additional priority KPIs. Standardized reporting: delivering weekly, monthly, and quarterly business reviews to sales team and key internal stakeholders, highlighting Wins and Opportunities based on sales volume and market share. New item launches: creating the Launch Blueprint for new SKUs, using historical category data to set realistic sales targets and advertising benchmarks. Tracking competitor out-of-stock events, pricing, or promotional changes to provide Sales with live-time opportunities/challenges.

To succeed in this role, you will need: A bachelor's degree in Business, Finance, Economics, Statistics, or a related analytical field. 2-4+ years of experience in e-commerce analytics, retail, or a CPG environment. Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and complex data modeling. Proven experience building dashboards in Power BI or Tableau. A sales-first mindset, with the ability to see a data point and immediately translate it into a revenue-generating idea. Agility, with comfort working in a fast-paced environment where data is needed quickly. Experience with third-party Amazon tools, such as Pacvue, Helium10, CommerceIQ, Stackline, NielsenIQ, Profitero, or similar tools. Amazon fluency, with expertise in Vendor Central and familiarity with Amazon Marketing Cloud.

As an Associate Manager, Amazon Insights and Analytics, you can expect to be paid a salary of approximately $115-173k, with additional compensation possible through a bonus or incentive program. Benefits include health care, vision, dental, retirement, PTO, sick leave, and more.

If you're interested in joining our team and contributing to our mission of Health for all, Hunger for none, please apply now.

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The Compliance team is responsible for ensuring Compliance at Plaid with all the laws and regulations that apply to us, as well as our internal policies. We help make sure Plaid stays within the bounds of our legal obligations, and partner with business stakeholders to build processes and systems to demonstrate our compliance.

As a Consumer Compliance Analyst, you'll be the front line of Plaid's consumer complaint program. You'll review escalated complaints, dig into the data to spot patterns and systemic issues, and work cross-functionally to drive fixes that improve the consumer experience. You'll own reporting to senior leadership, build relationships with compliance teams at Plaid's customers, and help calibrate our Consumer Support team to maintain quality and consistency.

This role sits at the intersection of compliance, product, and operations , you'll need to be equal parts analytical, empathetic, and collaborative.

Responsibilities

• Review escalated consumer complaints, ensuring timely and accurate resolution with a consumer-first approach grounded in empathy and transparency
• Screen complaints for potential regulatory and legal risks and escalate as appropriate
• Conduct quarterly sample testing of non-escalated consumer inquiries to verify correct categorization and handling by the Consumer Support team
• Analyze complaint trends and root causes to identify systemic issues, partnering with product, engineering, operations, and legal to implement preventative solutions
• Prepare and deliver regular reporting on complaint performance, insights, and key metrics to senior leadership and stakeholders
• Support quarterly complaint reporting to the Board's Audit and Risk Committee (ARC) and partner banks
• Build and maintain relationships with compliance counterparts at Plaid's customers
• Manage bi-weekly office hours for Consumer Support to address real-time compliance questions
• Run calibrations with the Consumer Support team to identify training gaps and ensure alignment with internal policies and procedures

Qualifications

• 4-6 years of experience in Compliance, Legal, Risk, or a related function in a regulatory or consumer-facing environment
• Experience in Fintech and consumer-focused financial products, preferred
• Deep understanding of consumer protection regulations and industry best practices (e.g., UDAAP, CCPA, GDPR, TILA, EFTA), preferred
• Exceptional written and verbal communication skills, with the ability to prepare clear regulatory summaries and executive-level reporting
• Strategic mindset with the ability to balance compliance requirements, risk considerations, and consumer experience
• Proven ability to collaborate with technical teams, Marketing/Communications, Account Owners, and other cross-functional partners to advance compliance initiatives, communicate findings, and drive remediation efforts
• Strong analytical capabilities and problem-solving skills, including trend identification, root-cause analysis, and transforming data into actionable recommendations
• Self-motivated with a strong sense of ownership
• Experience building or improving complaint taxonomy/classification systems
• Experience working with partner banks or in a BaaS/program management model
• Experience with QA programs for consumer-facing support teams

Additional Information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

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We have an exciting opportunity to join Go.Compare's Performance Marketing team as a PPC Executive, working within our dedicated PPC team. This role is ideal for someone looking to grow their PPC career, supporting the delivery of impactful campaigns in a fast-paced environment while making a tangible impact on business performance.

Key Responsibilities:

• Support the delivery of PPC Account strategies, assisting with execution and day-to-day performance management to help meet targets and business objectives.
• Contribute to bid strategy optimisation, ensuring campaigns are set up and adjusted to drive results.
• Assist with planning and running A/B tests, helping to optimise account performance and share learnings.
• Work closely with stakeholders across the business, providing updates on account performance, competitor activity, and upcoming tests.
• Keep up to date with Paid Search developments, including new tools, trends, and AI innovations, and share relevant findings with the team.
• Help create and optimise PPC audience segments to improve targeting and campaign effectiveness.
• Support reporting by turning performance data into clear, useful insights that can be shared with commercial teams to aid decision-making.

Experience that will put you ahead of the curve:

• Hands on experience in PPC, with experience managing and optimising multiple accounts.
• Proven ability to contribute to ROI targets while supporting revenue and profit growth.
• Experience working on PPC projects in fast-paced environments, collaborating with both internal and external stakeholders.
• Solid experience with Google Ads and Microsoft Ads, with strong platform knowledge.
• Familiarity with A/B testing and key PPC metrics such as auction insights, quality score, ROI, and optimisation score.
• Ability to analyse data, identify trends, and make recommendations to improve performance.
• Google Ads and Microsoft Ads accredited.
• Proficiency in Google Sheets or Excel; Looker Studio, GA4, and SA360 experience is a bonus.

What's in it for you

The expected salary range for this role is £24,000 - £31,000. This is a Hybrid role from our Cardiff Office, working three days from the office, two from home. You will also receive a range of great perks, including uncapped leave, a share of profits with a bonus, and wellbeing support with access to our Colleague Assistant Programmes.

Who are we

We're Go.Compare, part of Future PLC. We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams' hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we've built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority.

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