At Holidu, we offer a software and service solution that helps holiday home owners manage their properties efficiently and list them on various channels. As a Junior Account Manager, you will be part of our North Sea team and work alongside our colleagues from the Baltic Sea team in our beautiful office in Hamburg. Your team lead and direct colleagues will support you during your onboarding with advice and expertise, ensuring a smooth entry into the Holidu world.

And by the way: In the fridge, you'll always find the perfect cold drink for your well-deserved evening.

Our office is located in a WeWork in the heart of the city - with free barista service included!

Your role in this journey

As a Junior Account Manager, you will be responsible for a high-performing portfolio of hosts along the North Sea and in the North-West German states. You will be their strategic business partner on an equal footing.

You will regularly be on site, build strong relationships through personal presence, and drive sales growth together with your top accounts.

You will analyze performance data from your hosts, identify growth potential, and develop a solution-oriented strategy to increase sales.

You will optimize listings, advise on prices and availability, and ensure that your partners achieve maximum bookings and the highest possible revenue.

You will independently conduct email campaigns to activate and further develop your accounts.

You will organize host events to build a strong regional network and strengthen ties with our partners.

You will accompany new hosts intensively in the first days after their onboarding until their first booking. You will ensure a successful start in close exchange with the product and content teams.

You will regularly exchange with DACH and international account managers to ensure best practices and knowledge transfer within the Holidu community.

Your backpack is filled with

Ideally, you already have experience as an Account Manager, Key Account Manager, or in a comparable customer-oriented role.

You have excellent communication skills and the ability to remain friendly and calm in all situations.

You think customer-orientated, problem-solving, entrepreneurial, data-driven, and have the ambition to deliver measurable results.

You are enthusiastic about new technologies and the travel industry.

You have nearly native German language skills and fluent English.

Our adventure includes

Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become real products, data drives our decisions, and continuous improvement helps us learn faster. Your work has meaning – and you'll see the difference right away.

Learning: Grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across disciplines, and benefit from mentoring and training – with a special focus on AI.

Talented people: Become part of a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes and keep our culture entertaining, ambitious, and human. Our customers are guests and hosts – people you can identify with – which makes our work meaningful and inspiring.

Technology: Work in a modern tech environment. Experience the pace of a scale-up combined with the stability of a proven business model that allows you to continuously develop, test, and optimize new things.

Flexibility: Enjoy the benefits of a hybrid working model with at least 50% office time for personal collaboration and work up to 8 weeks a year from inspiring locations. Stay connected through regular events and meetups across our almost 30 offices.

Additional benefits: Of course, we offer travel discounts, fitness rebates, and other perks that keep you full of energy. What sets us apart, however, is the opportunity to grow in a dynamic industry with great people and have a lot of fun.

Want to travel with us?

Apply online on our Career Page! Your first contact will be Sabrina from HR.

We strive for diversity in all areas of our company. We welcome applications from all genders, from all parts of the world, and with different personal backgrounds. You can submit your application without a photo and without specifying your gender, date of birth, marital status, nationality, or degree of disability (if applicable). If you need special assistance when arranging interviews, office visits, or the entire application process, please contact the person from the HR department responsible for this position. We will do our best to accommodate your needs.

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Join our motivated, high-performance team in Bolzano. As an Account Manager, you will be the main contact person for our hosts in South Tyrol who want to list their vacation rentals via our platform. You will advise them on how to use our product, coordinate the going live of our vacation rentals, and help hosts with all post-booking related questions to ensure a continuously high level of customer-oriented service.

You will interact with our product and content team to guarantee a smooth onboarding process. Building strong relationships by conducting regular business meetings with our key-customers and actively supporting them in increasing revenues is also a key aspect of this role. You will improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy. Additionally, you will organize lead generating and networking events to build a community of hosts.

Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters,and you’ll see the impact.

Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets,with a strong focus on AI.

Great People: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious, and human. Our customers are guests and hosts,people we can all relate to,making work meaningful and energizing.

Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.

Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.

Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized,but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

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Your role will involve analyzing performance data, identifying growth opportunities, and developing strategies to increase revenue. You will also be responsible for optimizing listings, advising on pricing and availability, and ensuring your partners maximize bookings and revenue.

You will work independently to launch targeted email campaigns to activate and develop your accounts. You will also organize host events to build a strong regional network and strengthen relationships with our partners.

You will work closely with our sales managers to onboard new hosts, ensuring their listings are optimized, successfully listed, and aligned with growth goals.

You will exchange best practices and knowledge with DACH and international account managers to ensure a seamless transfer of knowledge within the Holidu community.

Key responsibilities include:

• Managing a portfolio of high-performing hosts in Bavaria
• Analyzing performance data to identify growth opportunities
• Developing strategies to increase revenue
• Optimizing listings and advising on pricing and availability
• Launching targeted email campaigns to activate and develop accounts
• Organizing host events to build a strong regional network
• Working closely with sales managers to onboard new hosts

Requirements include:

• Experience as an Account Manager, Key Account Manager, or in a similar customer-facing role
• Strong communication skills and ability to remain calm and friendly in all situations
• Customer-centric, problem-solving, entrepreneurial, data-driven, and results-oriented mindset
• Enthusiasm for new technologies and the travel industry
• Proficiency in German and English

Working at Holidu means being part of a dynamic team that is passionate about making a difference in the travel industry. We offer a range of benefits, including travel discounts, fitness rebates, and other perks that will keep you energized and motivated. Join us and be part of a team that is shaping the future of travel!

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In this role, you will be responsible for managing your region, acquiring new hosts through proactive measures, building a strong network of recommendations, and representing Holidu in your region.

Key responsibilities include:

• Managing your region, including identifying hotspots, relevant hosts, and growth opportunities
• Acquiring new hosts through cold calling, inbound leads, referrals, and on-site visits
• Building a strong network of recommendations by developing deep, personal relationships with hosts in your area
• Representing Holidu in your region, including product presentations, trade shows, and networking events
• Taking ownership of projects in your area and managing your pipeline, activities, and goal achievement with entrepreneurial spirit and efficiency
• Collecting feedback from your region and bringing it into the development of our processes and products

We are looking for someone with high motivation and sales energy, strong pitch skills combined with empathy, a solutions-oriented mindset, and the ability to work responsibly, efficiently, and organized.

Preferred qualifications include experience in sales or customer service, travel industry, or online business, near-native German language skills, and a valid driver's license.

At Holidu, you will be part of a dynamic team that is passionate about making a difference in the travel industry. We offer a range of benefits, including travel discounts, fitness rebates, and other perks that will keep you energized and motivated.

If you're interested in joining our team, please apply online through our careers page. Your first point of contact will be Max from HR.

We value diversity in all aspects of our company and welcome applications from all genders, backgrounds, and nationalities. You can submit your application without a photo and without specifying your gender, date of birth, marital status, nationality, or disability status (if applicable).

If you require special support during the application process, please contact the HR representative responsible for this position.

Let's travel together!

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Your responsibilities will include:

• Developing and maintaining individual customer relationships through product presentations both on-site and remotely
• Building your own network and identifying new business opportunities
• Collecting feedback from customers and supporting the development of processes and products in collaboration with other departments
• Monitoring your activities and ensuring the achievement of monthly targets
• Taking responsibility for small projects and representing Holidu at various events

Requirements:

• High motivation and persuasion skills, both on the phone and in personal conversations
• Positive and empathetic personality that creates strong interpersonal relationships
• Solution-oriented thinking and ability to work responsibly and organized
• Optimistic attitude that tackles new challenges with enthusiasm
• Preferably, but not necessarily required: experience in sales or customer management, travel industry, or online business
• Near-native German language skills and fluent English
• Valid driver's license (Class B)

At Holidu, you will shape the future of travel with products used by millions of guests and thousands of hosts. We turn ideas into real products, data drives our decisions, and continuous improvement helps us learn faster. Your work has meaning – and you will see the difference directly.

You will grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across disciplines, and benefit from mentoring and training – with a special focus on AI.

You will become part of a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes and keep our culture entertaining, ambitious, and human. Our customers are guests and hosts – people who can identify with anyone – exactly what makes our work meaningful and inspiring.

You will work in a modern tech environment. Experience the speed of a scale-up combined with the stability of a proven business model that allows you to continuously develop, test, and optimize new things.

You will stay connected through regular events and meetups across our nearly 30 offices.

Of course, we offer travel discounts, fitness rebates, and other perks that keep you full of energy. What sets us apart, however, is the opportunity to grow in a dynamic industry with great people and have a lot of fun.

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We are seeking an experienced Account Manager to join our team in Palma de Mallorca. As an Account Manager, you will be responsible for improving the performance of your accounts by analyzing existing data and developing a solution-oriented strategy.

Key Responsibilities:

• Analyze existing data to identify areas for improvement and develop a solution-oriented strategy to increase revenue
• Build strong relationships with key customers and actively support them in increasing revenues
• Serve as the main contact person for vacation rental owners in the Balearic Islands, advising them on how to use our product and utilizing negotiation and upselling skills
• Organize lead-generating and networking events (remote or in-person) to build a community of vacation rental owners
• Coordinate the going live of our vacation rentals and ensure a continuously high level of customer success-oriented service
• Interact with our product and content team to guarantee a smooth onboarding process

Requirements:

• Relevant job experience in account management, tourism, or other commercial roles
• Strong communication and negotiation skills, with the ability to remain friendly and calm in all situations
• Near-native Spanish skills and fluent English
• Customer-centric, problem-solving attitude
• Excitement about new technologies and the travel industry

What We Offer:

• Impact: Make a difference for hundreds of thousands of monthly users
• Growth: Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges
• Personal Development: Use your 2 extra study days to develop and grow
• Community: Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team
• Flexibility: Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year
• Travel: Enjoy 23 vacation days + the possibility to take up to 10 unpaid vacation days with interesting discounts on our Holidu Homes

If you're excited about this opportunity, apply online on our career page! Your first travel contact will be Lena from HR.

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As a Business Developer / Sales Manager, you will be responsible for reaching out to vacation rental owners (B2C) and property managers (B2B) and executing sales strategies to find out if Holidu is the right solution for their needs. You will develop your own focus region and generate sales by handling all aspects of the sales cycle from prospecting to closing. You will be rigorous in activity tracking and monitor your completion of monthly and quarterly targets. You will conduct regular business trips to your focus regions and gain valuable market insights. You will work closely with the Account Manager on the team to ensure a smooth process. You will support the onboarding process of new team members and share your knowledge with other international sales teams at Holidu. You will help in organizing events to promote Holidu and build a community of vacation rental owners.

We are looking for someone with a high level of self-motivation and the ability to convince our vacation rental homeowners both on the phone (cold calling) and face-to-face. You should have a positive mindset towards new challenges and an empathic personality that enables strong interpersonal relationships. You should have a solution-driven attitude and the ability to work in a responsible and organized way. Near native French and good English skills are preferred but not mandatory. A driver's license is required.

At Holidu, you will shape the future of travel with products used by millions of guests and thousands of hosts. You will grow professionally in a culture that thrives on curiosity and feedback. You will join a team of smart, motivated and international colleagues who challenge and support each other. You will celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts – people we can all relate to – making work meaningful and energizing.

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Holidu is expanding into Croatia, and you will play a key role in launching and growing our presence in this exciting new market, starting from our office in Zagreb.

This is a unique opportunity to be part of building a market from scratch. Together with your future team, you will lay the foundation for our success in Croatia, shaping processes, building strong local relationships, and contributing to a high-performing and entrepreneurial team culture from day one.

Your role in this journey

• Be the main contact person for our hosts across Croatia who want to list their vacation rentals on our platform, advising them on how to use our product effectively.
• Take ownership of onboarding new properties, coordinating their go-live and supporting hosts with post-booking questions to ensure a high level of customer satisfaction.
• Work closely with our product and content teams to ensure a smooth and efficient onboarding experience.
• Build and maintain strong relationships with key partners and proactively support them in growing their business and increasing revenues.
• Analyze account performance and develop data-driven, solution-oriented strategies to optimize results.
• Actively contribute to building the Croatian market by identifying opportunities, generating leads, and organizing networking events to grow our local host community.
• Collaborate with your team to establish best practices and processes in a brand-new market environment.

Your backpack is filled with

• Relevant experience in account management, tourism, hospitality, or other customer-facing roles.
• Strong communication skills with the ability to stay friendly, solution-oriented, and calm in all situations.
• A customer-centric mindset with a proactive, problem-solving attitude.
• Excitement about technology, digital products, and the travel industry.
• Near-native Croatian skills and fluent English skills.
• A valid driver’s license.
• A hands-on, entrepreneurial mindset and motivation to build something from the ground up.

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters,and you’ll see the impact.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets,with a strong focus on AI.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts,people we can all relate to,making work meaningful and energizing.
• Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
• Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized,but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

Want to travel with us? Apply online on our career page! Your first travel contact will be Gloria from HR.

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Your responsibilities will include coordinating the going live of our vacation rentals, helping hosts with all post-booking related questions, and ensuring a continuously high level of customer-oriented service. You will interact with our product and content team to guarantee a smooth onboarding process and build strong relationships by conducting regular business meetings with our key-customers.

To succeed in this role, you will need to improve the performance of your accounts by analysing existing data and developing a solution-oriented strategy. You will also organise lead generating and networking events to build a community of hosts.

We are looking for someone with relevant job experience in account management, tourism or other customer-oriented roles. You should have strong communication skills and the ability to remain friendly and calm in all situations. A customer-centric, problem-solving attitude is essential, as well as excitement about new technologies and the travel industry.

As a near-native Italian speaker and fluent English speaker, you will be able to communicate effectively with our hosts and colleagues. A driver's license is also required.

In return, we offer a competitive salary and a range of benefits, including travel benefits, gym discounts, and other perks. You will also have the opportunity to work in a modern tech environment, collaborate with a talented team, and contribute to shaping the future of travel.

If you are a motivated and customer-focused individual who is passionate about the travel industry, we encourage you to apply for this exciting opportunity.

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You will interact with our product and content team to guarantee a smooth onboarding process. Building strong relationships by conducting regular business meetings with our key-customers and actively supporting them in increasing revenues is also a key part of this role. Additionally, you will improve the performance of your accounts by analysing existing data and developing a solution-oriented strategy. Finally, you will organise lead generating and networking events to build a community of hosts.

As a Senior Account Manager, you will have 5+ years of experience in Account Management, Sales, or Business Development. You will also have relevant job experience in account management, tourism or other customer-oriented roles. Strong communication skills and the ability to remain friendly and calm in all situations are essential. A customer-centric, problem-solving attitude and excitement about new technologies and the travel industry are also required. Near native Italian skills and fluent English skills are necessary, as well as a driver's license.

At Holidu, you will shape the future of travel with products used by millions of guests and thousands of hosts. You will grow professionally in a culture that thrives on curiosity and feedback. You will join a team of smart, motivated and international colleagues who challenge and support each other. You will work in a modern tech environment and have flexibility with a hybrid setup that includes 50% in-office time for collaboration and up to 8 weeks a year from other inspiring locations.

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As a Sales and Account Manager, you'll be responsible for identifying and reaching out to vacation rental owners, managing the full sales cycle from prospecting to closing, and driving revenue growth by consistently achieving targets. You'll also travel within your region to meet partners and gain market insights, and contribute to local events and initiatives to grow Holidu's presence.

In the Account Management role, you'll be the main point of contact for hosts using our platform in Italy Northwest, supporting partners during onboarding and ensuring a smooth go-live process. You'll advise hosts on how to optimize their performance and grow their business, build long-term relationships through regular check-ins and business reviews, and analyze account performance and implement data-driven improvements.

We're looking for someone with a strong interest in Sales and/or Account Management, excellent communication and relationship-building skills, a proactive, hands-on and target-driven mindset, and a customer-centric attitude with strong problem-solving skills. Near-native Italian and fluent English are required, as well as a driver's license.

Our adventure includes impact, learning, great people, technology, flexibility, and perks on top. Join us and shape the future of travel!

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As an Account Manager, you will improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy. You will build strong relationships with our key-customers and actively support them in increasing revenues. You will be the main contact person for our vacation rental owners in the Balearic Islands, advise them on how to use our product and use your negotiation and upselling skills. You will organize lead generating and networking events (remote or in-person) to build a community of vacation rental owners. You will coordinate the going live of our vacation rentals and ensure a continuously high level of customer success-oriented service. You will interact with our product and content team to guarantee a smooth onboarding process.

The ideal candidate will have a high level of self-motivation and ability to convince our vacation rental homeowners both on the phone (cold calling), in remote meetings and face-to-face. They will have a positive mindset towards new challenges and empathic personality that enables strong interpersonal relationships. They will have a solution-driven attitude and the ability to work in a responsible and organized way. They will have strong communication and negotiation skills and the ability to remain friendly and calm in all situations. They will have experience in sales or account management, travel industry or online business. They will have near-native Spanish skills and fluent English. They will have a driver's license.

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As a Sales Representative, you will be responsible for reaching out to vacation rental owners, executing sales strategies, and generating sales by handling all aspects of the sales cycle from prospecting to closing.

Key responsibilities include:

• Executing sales strategies to find out if Holidu is the right solution for hosts' needs
• Handling all aspects of the sales cycle from prospecting to closing
• Being rigorous in activity tracking and monitoring completion of monthly targets
• Conducting regular business trips to focus regions and gaining valuable market insights
• Supporting the onboarding process of new team members and sharing knowledge with international sales teams

To succeed in this role, you will need:

• A high level of self-motivation and ability to convince hosts both on the phone and face-to-face
• A positive mindset towards new challenges and an empathetic personality that enables strong interpersonal relationships
• A solution-driven attitude and the ability to work in a responsible and organized way

Preferred but not mandatory qualifications include experience in sales or account management, travel industry, or online business.

You will also need near-native German skills and fluent English skills, with Italian language skills being a plus.

In return, you can expect a competitive salary and a range of benefits, including travel benefits, gym discounts, and other perks.

Apply online on our career page to join our team and start your adventure with Holidu!

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Your primary responsibilities will include:

• Defining and owning the BD strategy for Airbnb Service partnership categories
• Identifying the highest value industries, partner profiles, and use cases
• Developing a clear point of view on how each category should grow over time, including commercial models, incentive structures, and the sequencing of partners needed to prove and scale each category
• Leading the end-to-end BD process for priority partnerships: from initial outreach and scoping through negotiation, term sheet, and contract execution
• Developing and refining commercial frameworks that balance short-term value with long-term scalability
• Structuring deals that create genuine win-win outcomes for Airbnb, partners, guests, and hosts

You will work closely with Finance, Legal, Product, and Business to define partner profiles, model revenue opportunities, set success metrics, and develop contracting frameworks. You will represent the partnership opportunity clearly and compellingly to senior internal stakeholders and build the internal consensus required to move quickly on priority deals.

As a Senior Partnerships Lead, you will develop deep expertise in the industries and partner landscapes most relevant to your categories. You will anticipate market shifts, competitive dynamics, and regulatory considerations that could affect Airbnb's partnership strategy. You will use that expertise to proactively identify new opportunities and bring well-developed recommendations to leadership.

You will also define the KPIs, reporting frameworks, and feedback loops needed to evaluate and iterate on new partnerships. You will capture learnings from early pilots to inform the playbooks, commercial templates, and partner onboarding processes that will allow these categories to scale globally over time.

Finally, you will serve as the internal voice for your partner categories. You will synthesize partner feedback and market insight and bring it to Product and Engineering to inform the roadmap. You will help internal stakeholders understand the commercial opportunity and strategic importance of the categories you own.

The ideal candidate will have:

• 12+ years of experience in business development, strategic partnerships, or a related field, with a track record of independently owning and closing complex, multi-stakeholder deals
• Experience building new partnership categories or programs from scratch, including defining strategy, recruiting early partners, and developing commercial frameworks
• Demonstrated ability to develop and execute partnership strategy, not just manage inbound opportunities
• Strong commercial instincts and experience structuring and negotiating deals with diverse partner types, from large enterprise platforms to individual service providers
• Comfortable operating in ambiguous, fast-moving environments with limited precedent; able to make sound decisions with incomplete information
• Experience working cross-functionally with Product, Engineering, Finance, and Legal to align on strategy and move deals forward
• Exceptional communication and influence skills; able to develop a compelling point of view and bring senior stakeholders along
• Experience in travel, marketplace, or consumer technology is a plus
• Bachelor's degree or equivalent

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states.

Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.

How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000-$255,000 USD

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The ideal candidate will have a deep understanding of the travel industry and a proven track record of driving product innovation. You will collaborate with cross-functional teams to develop partnerships that accelerate existing and new businesses. You will drive features in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region.

You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle , from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality.

A typical day for this role will involve building deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape. You will work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses. You will implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams.

You will maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams. You will advocate for and execute new products that deliver impact for our business and users. You will communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams.

You will drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn. You will define goals and success with clearly measurable objectives and key results for your area.

You will build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones. You will navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets. You will craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross-functional partners.

You will develop and deliver engaging product demos to press, showcasing key features and functionalities.

Your expertise will include 10-15 years of product management experience, a demonstrated track record of product leadership, comfort with doing individual contributor product management work, success in building and scaling global consumer products and ecosystems that people love, experience creating product messaging and delivering to customers and the media, entrepreneurial track record of taking an idea to reality – start-up experience a plus while capable of operating in a larger organization, ability to effectively use data and perform business analysis to support product strategy/decisions, capable of driving execution across teams in a fast-paced environment, highly collaborative and results-oriented, ability and willingness to travel around 30-35% of the time, fluency in English and at least one other local language (Spanish or Portuguese).

This position is based in São Paulo, Brazil – hybrid. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.

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A typical day will involve account management, where you will build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts. You will directly manage top-tier accounts to meet and exceed quarterly/annual sales goals, create and deploy scaled strategies to effectively manage and optimize the long tail of thousands of Professional Hosts in your region, and maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts.

You will educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders. You will hold regular optimization calls and business reviews with your partners, develop strong and long-lasting partnerships, respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance.

You will partner cross-functionally to address optimization bottlenecks, leverage AI extensively to achieve maximum speed and high quality in delivery, and analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales.

You will audit supply quality in the field, addressing areas for improvement, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners.

In addition, you will work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success, collaborate with local office to advocate for Experiences Demand, and represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market.

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You'll contribute to creating positive Guest and Host experiences by executing core supply acquisition and revenue driving activities, including supporting onboarding, analyzing market data and optimizing hosts/store front.

In this role, you'll collaborate closely with senior market leaders and cross-functional partners while developing strong local market knowledge.

You'll support localized supply initiatives across both established and emerging markets, contribute insights from the field, and grow your skills in marketplace operations, relationship management, and execution as you build toward greater ownership over time.

A typical day in this role will involve developing strategies to optimize your book of business and drive revenue growth, executing daily initiatives to optimize a large host portfolio and deliver measurable impact, leveraging data insights to identify and act on strategic opportunities for revenue growth, and owning and nurturing your book of business within your territory.

To succeed in this role, you'll need 4+ years of experience in operations, account management, or sales, with demonstrated success in high-growth environments.

You'll also need strong analytical and problem-solving skills, proficiency with Google Sheets & Excel, excellent execution skills and attention to detail, adaptability under tight deadlines and shifting priorities, effective time management and prioritization in ambiguous environments, excellent communication skills with clients and partners, ability to build and maintain relationships with external partners, willingness to travel as needed, experience in the hospitality or travel industry is preferred, proficiency in CRM systems; Salesforce experience is a plus, and fluency in English & Spanish.

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Job Description:

We are seeking a highly motivated and experienced Market Manager to join our team in Japan. As a Market Manager, you will be responsible for leading our expansion into the hotel sector in the region. You will work closely with our team to develop and implement strategies to grow and expand our supply in Japan.

Responsibilities:

• Manage Hotels and acquire high-quality inventory
• Develop acquisition strategies and generate and convert Hotel leads
• Manage relationships with strategic partners, including the creation of new partnerships
• Develop and refine scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets
• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed
• Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region
• Prospect and onboard new, high-quality supply within your assigned geography
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory
• Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders
• Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests
• Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment

Requirements:

• 8+ years of experience in new sales, account management, and partner support
• 2+ years of tech/travel industry experience is a plus
• Proven track record of being able to effectively work a leads pipeline and a book of business
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects
• Ability to speak fluently in Japanese is required
• Fluency in English is a big plus
• Based in Tokyo and must be willing to regularly travel to your assigned territory, such as Osaka and Kyoto
• Passion for Airbnb, travel, and the sharing economy
• Being an Airbnb host is a plus

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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A typical day will involve building and managing partner relationships, directly managing accounts to meet and exceed quarterly/annual sales goals, analysing data to identify strategic opportunities, and prospecting and onboarding new supply.

You will also maintain a baseline understanding of technical integrations, represent Airbnb in external meetings, educate clients on product changes, and hold regular optimisation calls and business reviews.

Your expertise will be in sales, account management, business development, customer success, or partner support, with a proven track record of working a leads pipeline and/or a book of business.

You will have excellent communication and presentation skills, and be highly analytical, able to transform and interpret data into actionable insights.

You will be available to travel to assigned markets and have a passion for Airbnb, travel, and the sharing economy.

The ideal candidate will have 5+ years of experience in sales, account management, business development, customer success, or partner support, and 2+ years of technology, travel, or hospitality industry experience.

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A typical day in this role will involve building and managing professional host account relationships within the UAE/Northern Africa, directly managing accounts to meet and exceed quarterly/annual sales goals, analyzing data and utilizing data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales, prospecting and onboarding new, high-quality supply in your assigned geography, and maintaining a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients.

You will also represent Airbnb in external meetings with professional hosts, educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders, hold regular optimization calls and business reviews with your clients, develop strong and long-lasting partnerships, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance, work cross-functionally with public policy, legal, communication, and customer support teams to ensure our long-term market success, engage an entrepreneurial mindset to autonomously design, develop, and execute bespoke engagement initiatives for the assigned territory, and support host community programs in your region, contributing to the growth and engagement of Airbnb's community.

To succeed in this role, you will need to have a minimum of 5+ years of experience in account management, partner support, and/or sales, 2+ years of experience in the hospitality/travel industry is a plus, be willing to regularly travel to your aligned market territory, have a proven track record of being able to effectively work a leads pipeline and/or a book of business, be proficient in using CRM software, specifically in working with leads, opportunities, and other core objects, have excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, be proficient in quantitative skills and have a proven ability to interpret and apply data throughout your day-to-day work, have strong time management and prioritization skills, be able to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, be able to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives, have a passion for Airbnb, travel, and the sharing economy, and be a charismatic self-starter who is resourceful and self-sufficient.

Mandatory fluency in English and Arabic, with French as a preferred additional language.

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As a Global Travel & Expenses Manager, you will be responsible for managing the strategic Travel program and expenses cycle and supporting the month-end close process. You must have strategic thinking, strong analytical skills, and an eagerness to learn, as well as be a collaborative team player.

Key responsibilities include:

• Design and execute the global travel category strategy, leading end-to-end supplier selection (RFP), onboarding, and lifecycle management for airlines, hotels, and ground transportation.
• Architect high-leverage negotiation strategies to secure preferential rates and corporate benefits, ensuring maximum ROI on the company's annual travel spend.
• Champion 'Preferred Supplier' adoption through creating policies, data-driven influence, and internal marketing, optimizing corporate leverage and volume-based discounts.
• Govern the global Travel & Expense (T&E) ecosystem, overseeing corporate credit card programs and employee reimbursements to ensure 100% alignment with fiscal policy and tax compliance.
• Execute rigorous internal controls and audits, identifying leakage or non-compliant spending patterns and implementing corrective action plans.
• Pioneer process optimization by auditing existing workflows and designing automated, scalable solutions that reduce friction for the traveler while increasing back-office efficiency.
• Serve as the Functional Product Owner for travel-related technologies (e.g., Navan, Brex, etc.), managing system integrations, troubleshooting technical hurdles, and leading future-state implementations.
• Synthesize T&E data into actionable insights, delivering ad-hoc analysis and executive reporting that informs budgetary decisions and policy shifts.

Requirements include:

• Minimum 4 years of Travel, AP, and/or accounting experience.
• Experience with OBT software (Navan, Spotnana, Egencia, etc.).
• Experience with employee expenses systems: Netsuite, Coupa, Brex, or other major systems.
• Bachelor's degree in Accounting/Finance, or related degree.
• Strong understanding of full global travel industry.
• Excellent organizational skills and ability to handle multiple priorities within deadlines.
• Excellent AI, problem-solving skills, and high level of attention to detail.
• Excellent verbal and written communication skills in English.
• Proficient knowledge of Microsoft Excel.
• Remote based in México.
• 15% travel, primarily to the USA but potentially also to worldwide Scale travel locations

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What you'll do

We book flights, accommodation, car hires and airport transfers. It sounds really simple when you put it like that, but it's a lot more complex in reality.

• The first thing to say is that it's more than just the rallies and there are a lot of other trips happening that people may not know about.

What you need

• You'll need to be able to problem solve and think on your feet.

Why this matters

As a Travel Coordinator, you'll play a crucial role in ensuring that our team members are able to travel safely and efficiently to and from events. This is a key part of our success in the World Rally Championship.

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