As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

To succeed on this team you will need to be curious, an excellent communicator, of a strong product mindset, be able to go from idea to implementation, and take ownership and pride in your work.

Propose, prototype, and deploy LLM-based agentic systems that help solve real-world problems, leveraging the latest state-of-the-art techniques in the field.

Work cross-functionally with different business lines across Anduril to help discover and scope new solutions.

Develop and maintain data pipelines, feature engineering workflows, and model-serving components that support applied AI use cases across the yard.

Learn and evangelize. You will be an expert on current AI technologies and trends (and their practical applications).

Eligible to obtain and maintain an active U.S. Secret security clearance.

XML job scraping automation by YubHub

Start with an opening paragraph: what the role is, who the company is, why it matters. If the ad mentions salary, include it here. One short paragraph about the company is enough — do not reproduce lengthy "About Us" text.

For the role details, reuse the same section headings from the original ad (e.g. if the ad says "Responsibilities", use that heading, not "What you'll do"). Match the tone of the original: if formal, stay formal. If casual, stay casual.

Rephrase bullet points in your own words while keeping the factual content. Combine related points where it makes sense.

Content that is not directly about the role (long company history, mission statements, investor lists, press quotes) should be paraphrased into a sentence or two at most — the job seeker needs to understand the company, not read its pitch deck.

For benefits/perks: gather them from anywhere in the ad into one section. If the ad mentions nothing about benefits, omit a benefits section entirely.

Do not invent information that is not in the original ad.

About the Team

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought leader for our customers, ensuring developers and enterprises maximize value from our models and products.

About the Role

We are seeking an experienced Partner Solutions Engineer to join our team and support the growth of our partner network. In this role, you will collaborate closely with partners to ensure they can effectively deploy and integrate OpenAI's products, including ChatGPT Enterprise, the OpenAI Platform and Codex. You will provide deep technical enablement, guide partners through the implementation of AI solutions, and help them identify high-value use cases. Your efforts will accelerate partners' time to productivity, ensuring they deliver exceptional results for our joint customers while maintaining high-quality standards. You will work closely with the Partnerships, Sales, Customer Success, Security, and Product teams, and report to the Head of Technical Success Japan.

_This role is based in Tokyo. We operate under a hybrid work model, with 3 days in the office per week, and offer relocation assistance to new employees._

In this role, you will:

• Conduct technical assessments of prospective partners to ensure alignment with OpenAI's strategic goals and their ability to drive technology adoption.

• Align with Revenue Partnerships team as one virtual team with shared goals

• Develop and deliver tailored technical enablement programs; provide ongoing support as partners integrate and deploy solutions.

• Collaborate with partners' sales teams to qualify and close opportunities; offer technical guidance through demos, architectural recommendations, and showcasing the business value of OpenAI solutions.

• Lead technical support during partners' initial projects to ensure successful implementations; mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.

• Serve as a trusted advisor by addressing complex technical inquiries, ensuring quality of partner-delivered services, and providing product feedback to inform future strategies.

• Create and maintain internal documentation and playbooks outlining best practices for partner engagements; share insights from successful use cases to empower internal teams and partners.

You’ll thrive in this role if you:

• Have 7+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations. Experience working with Global SIs is a plus.

• Have a track record of successfully enabling and scaling SI and Consulting partner networks with a focus on delivering high-quality customer outcomes.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript and working with REST APIs.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf).

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241).

[OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf)

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

[Apply for this Job](https://jobs.ashbyhq.com/openai/d2752459-fa0e-44cb-ba72-25ec22648853/application)

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XML job scraping automation by YubHub

Location

Washington, DC

Employment Type

Full time

Location Type

Hybrid

Department

OpenAI for Gov

Compensation

• $173.7K – $250.2K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer, you’ll help companies and organizations across industries transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the Role

We are seeking an experienced pre-sales Solutions Engineer to partner with our OpenAI for Government sales team in supporting government agencies, policymakers, public institutions, and government contractors harnessing the power of OpenAI’s tools and products. In this role, you will help public sector organizations drive innovation, enhance service delivery, and solve complex challenges through AI.

You will collaborate closely with government leaders, civil society, and key stakeholders to build trust, provide technical expertise, and ensure responsible AI adoption that aligns with public sector needs and priorities. Your work will contribute to our broader mission of ensuring AI benefits all of society, with a particular focus on public good and policy-driven impact.

_This role is based in Washington, DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees._

In this role, you will:

• Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs and deliver substantial business value, including, but not limited to, building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

• Collaborate closely with the OpenAI for Government Go-to-Market, Policy/Global Affairs, and GRC teams to ensure a seamless customer experience.

You might thrive in this role if you:

• Have 7+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.

• Have worked closely with Federal Civilian and/or State & Local government customers

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have industry experience in programming languages like Python or JavaScript and working with REST APIs.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$221K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a solutions engineer to partner with our largest Private Equity customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Private Equity and Large Enterprise Sales, Security, and Product teams.

This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for large Private Equity prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 10+ years of experience in a technical pre-sales or similar role, including 3+ years working with Private Equity partners.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the diverse and vibrant communities we serve.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$221K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a solutions engineer to partner with our largest Retail customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Retail and Large Enterprise Sales, Security, and Product teams.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for large Retail prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.
• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 10+ years of experience in a technical pre-sales or similar role, including 3+ years selling to Retail customers, managing C-level technical and business relationships with complex global organizations.
• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.
• Have foundational training in programming languages like Python or Javascript.
• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.
• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different

XML job scraping automation by YubHub

AI Deployment Engineer, Gov

Location

Washington, DC

Employment Type

Full time

Location Type

Hybrid

Department

OpenAI for Gov

Compensation

• Remote- Zone A$137K – $250.2K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the founding AI Deployment Engineer in the Public Sector segment, you’ll help government agencies transform their organization through solutions such as automated content generation, contextual search, and novel applications that make use of our newest, most exciting models and technology.

About the Role

We are looking for a solutions-oriented technical leader to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams.

This role is based in Washington, DC. We offer relocation support to new employees.

In this role, you will:

• Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.

• Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance, often in collaboration with systems integrators and implementation partners.

• Forge and manage relationships with our customers’ and implementation partners’ leadership and stakeholders to ensure the successful deployment and scale of their applications.

• Contribute to our open-source developer and enterprise resources.

• Scale the AI Deployment Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

• Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.

You’ll thrive in this role if you:

• Bring 7+ years of technical consulting (or equivalent) experience with public sector customers (U.S. federal preferred), bridging technical teams and senior stakeholders.

• Active TS/SCI clearance

• Have successfully led GenAI or traditional ML implementations for government agencies in close collaboration with systems integrators and implementation partners.

• Understand network and cloud architecture, including experience with on-premise deployments.

• Are an effective and polished communicator who can translate business and technical topics to all audiences.

• Have industry experience in programming languages like Python or Javascript.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

• Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

XML job scraping automation by YubHub

Delhi, India Full time Hybrid

About the Team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance.

About the Role

We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with GenAI. You will pair with senior customer leaders to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using ChatGPT, OpenAI API, and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Technical Success, APAC.

This role can be based in Delhi, Mumbai or Bangalore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

• Deeply embed with our most strategic platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.

• Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.

• Forge and manage relationships with our customers’ leadership and stakeholders to ensure the successful deployment and scale of their applications.

• Contribute to our open-source developer and enterprise resources.

• Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

You’ll thrive in this role if you:

• Have 6+ years of technical consulting (or equivalent) experience, bridging technical teams and senior business stakeholders.

• Are an effective and polished communicator who can translate business and technical topics to all audiences.

• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

• Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$174K – $245K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a solutions engineer to partner with our Digital Native customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Digital Native Sales, Security, and Product teams.

This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for Digital Native prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 4+ years of experience in a technical pre-sales or similar role, selling to technology companies, managing C-level technical and business relationships with complex organizations.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$221K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the Team

The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a solutions engineer to partner with our largest Financial Services customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Financial Services and Large Enterprise Sales, Security, and Product teams.

This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for large Financial Services prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 10+ years of experience in a technical pre-sales or similar role, including 3+ years selling to Financial Services customers, managing C-level technical and business relationships with complex global organizations.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve this, we are committed to researching and developing AI in a responsible and beneficial manner.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $197K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the team

The AI Deployment Engineering (ADE) team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

As a Partner ADE, you’ll support systems integrators and their most strategic customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the role

We are looking for a driven solutions leader with a product mindset as the founding Partner ADE to own the technical engagement with our systems integrators (including GSIs, RSIs, and boutique SIs) and ensure their customers achieve tangible business value with GenAI. You will help partners identify high-value use cases and provide technical enablement through the implementation of AI solutions. Your efforts will accelerate partners’ time to unlock distribution and adoption, ensuring they deliver exceptional results for our joint customers while maintaining high-quality standards. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers.

• Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.

• Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications.

• Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners.

• Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.

• Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases.

• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

You’ll thrive in this role if you:

• Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.

• Have led complex technical projects and programs with many stakeholders, ideally within or through an SI.

• Have industry experience in programming languages like Python or Javascript.

• Have led complex implementations of Generative AI and/or traditional ML solutions.

• Have built and/or delivered prototypes using the OpenAI API.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$221K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a solutions engineer to partner with our largest Healthcare & Life Sciences customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Healthcare & Life Sciences and Large Enterprise Sales, Security, and Product teams.

This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for large Healthcare & Life Sciences prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 10+ years of experience in a technical pre-sales or similar role, including 3+ years selling to Healthcare & Life Sciences customers, managing C-level technical and business relationships with complex global organizations.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.

XML job scraping automation by YubHub

Location

Paris, France

Employment Type

Full time

Location Type

Hybrid

Department

About the Team

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer, you’ll help companies across industries transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the Role

We are seeking an experienced pre-sales solutions engineer to partner with our Large Enterprise and Digital Natives customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Sales, Customer Success, Security, and Product teams.

This role is based in our Paris office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs and deliver substantial business value, including, but not limited to, building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.

• Have full professional fluency in both French and English.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have industry experience in programming languages like Python or Javascript and working with REST APIs.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products.

About the Role

We are seeking an experienced pre-sales solutions engineer to partner with our Large Enterprise and Digital Natives customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Sales, Customer Success, Security, and Product teams.

This role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs and deliver substantial business value, including, but not limited to, building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.

• Have full professional fluency in both German and English.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have industry experience in programming languages like Python or Javascript and working with REST APIs.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$221K – $245K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the Team

The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a solutions engineer to partner with our Enterprise customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Enterprise Sales, Security, and Product teams.

This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for Enterprise prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 8+ years of experience in a technical pre-sales or similar role, including 4+ years selling to Enterprise customers, managing C-level technical and business relationships with complex global organizations.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through their products.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Department

Compensation

• Remote $156.6K – $220.5K • Offers Equity
• San Francisco & New York $174K – $245K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought leader for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer you’ll help our customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the Role

We are seeking a solutions engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI APIs and ChatGPT can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 3+ years of experience in a technical pre-sales or similar role, managing C-level technical and business relationships with complex global organizations.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must ensure that our products are developed and used responsibly.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$251K – $335K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the leader of our AI Deployment Engineers in the Digital Native segment, you’ll help technology and software companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the role

We are seeking a leader to ensure the technical success of our most strategic technology and software customers in the Americas. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology.

This role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own the strategy and operating model of the AI Deployment Engineering team, ensuring alignment with company objectives and the evolving needs of our customers.

• Lead, build, and mentor a team of high-performing AI Deployment Engineers to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.

• Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.

• Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.

• Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.

You’ll thrive in this role if you:

• Have 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.

• Have 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.

• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript.

• Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

Tokyo, Japan

Employment Type

Full time

Department

About the team

The Solutions Architecture team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the role

We are seeking a Solutions Architecture leader to ensure the technical success of all customers, from large enterprises through startups. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology.

This role is open in our Tokyo office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own the strategy and operating model of the Tokyo SA team, ensuring alignment with company objectives and the evolving needs of our customers.

• Lead, build, and mentor a team of high-performing Solution Architects to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.

• Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.

• Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.

• Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.

You’ll thrive in this role if you:

• Have 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.

• Have 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.

• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript.

• Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Remote $156.6K – $220.5K • Offers Equity
• San Francisco & New York $174K – $245K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought leader for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer you’ll help our customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the Role

We are seeking a solutions engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI APIs and ChatGPT can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 3+ years of experience in a technical pre-sales or similar role, managing C-level technical and business relationships with complex global organizations.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve this, we are committed to researching and developing AI in a responsible way.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$221K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Technical Success team is responsible for the customer experience on the OpenAI suite of products, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a solutions engineer to partner with our Digital Native customers and ensure they achieve tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Digital Native Sales, Security, and Product teams.

This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for Digital Native prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 10+ years of experience in a technical pre-sales or similar role, including 4+ years selling to technology customers, managing C-level technical and business relationships with complex global organizations.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have foundational training in programming languages like Python or Javascript.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives and backgrounds of our team members.

XML job scraping automation by YubHub

Location

Singapore

Employment Type

Full time

Location Type

Hybrid

Department

About the team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the leader of our AI Deployment Engineers in South East Asia, you’ll help technology and software companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the role

We are seeking an AI Deployment Engineering leader to ensure the technical success of our most strategic technology and software customers in the Americas. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology.

This role is open in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own the strategy and operating model of the AI Deployment Engineering team in SEA, ensuring alignment with company objectives and the evolving needs of our customers.

• Lead, build, and mentor a team of high-performing AI Deployment Engineers to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.

• Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.

• Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.

• Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.

You’ll thrive in this role if you:

• Have 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.

• Have 4+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.

• Have led complex implementations of technical solutions (preferrably Generative AI/traditional ML related) and have knowledge of network/cloud architecture.

• Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$251K – $335K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the leader of our AI Deployment Engineers in the Digital Native segment, you’ll help technology and software companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the role

We are seeking a leader to ensure the technical success of our most strategic technology and software customers in the Americas. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology.

This role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own the strategy and operating model of the AI Deployment Engineering team, ensuring alignment with company objectives and the evolving needs of our customers.

• Lead, build, and mentor a team of high-performing AI Deployment Engineers to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption.

• Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps.

• Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders.

• Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors.

You’ll thrive in this role if you:

• Have 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations.

• Have 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams.

• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript.

• Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Department

Applied AI

Compensation

• $347K – $490K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The Applied team safely brings OpenAI's technology to the world. Our team launched ChatGPT, Advanced Voice Mode, Deep Research, and many other products, supporting scalable infrastructure and driving safe, responsible deployment. Our customers rely on our APIs to build transformative products, while we ensure responsible usage and platform integrity.

The Integrity team, within Applied Engineering, safeguards our platform by proactively identifying misuse, preventing abuse, and protecting users. We're seeking an experienced, hands-on Engineering Manager (Web Safety) to shape the future direction, architect advanced system protections, and lead a focused team of senior Machine Learning Engineers (MLEs).

In this role, you will:

• Architect and build next-generation system protections, directly contributing through hands-on design, model training, and deployment strategies.

• Lead and manage a small, senior team of Machine Learning Engineers, empowering them with clear direction and autonomy.

• Collaborate closely with Research, Safety, Product, and Policy teams to leverage existing tools and drive cutting-edge advancements.

• Utilize state-of-the-art models to detect and prevent problematic content effectively.

• Establish robust evaluation frameworks and metrics, clearly measuring progress and identifying areas for improvement.

• Support your team's professional growth and maintain high performance through mentorship and clear career progression.

You might thrive in this role if you:

• Bring extensive hands-on experience managing machine learning teams, ideally in web safety, content integrity, or related domains.

• Have successfully trained, fine-tuned, or distilled LLMs and traditional ML models to solve real-world business problems.

• Enjoy being deeply involved technically—actively designing solutions, training models, and guiding deployment processes alongside your team.

• Excel at collaborating across teams to integrate existing tools and thoughtfully architect new solutions.

• Possess strong emotional intelligence, empathy, and the ability to effectively connect with colleagues.

• Embrace ambiguity and rapidly changing circumstances as opportunities to create clarity, structure, and impactful solutions.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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