Join our motivated, high-performance team in Bolzano. As an Account Manager, you will be the main contact person for our hosts in South Tyrol who want to list their vacation rentals via our platform. You will advise them on how to use our product, coordinate the going live of our vacation rentals, and help hosts with all post-booking related questions to ensure a continuously high level of customer-oriented service.

You will interact with our product and content team to guarantee a smooth onboarding process. Building strong relationships by conducting regular business meetings with our key-customers and actively supporting them in increasing revenues is also a key aspect of this role. You will improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy. Additionally, you will organize lead generating and networking events to build a community of hosts.

Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters,and you’ll see the impact.

Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets,with a strong focus on AI.

Great People: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious, and human. Our customers are guests and hosts,people we can all relate to,making work meaningful and energizing.

Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.

Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.

Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized,but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

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At Holidu, we offer comprehensive consulting and technical solutions for hosts, as well as services and solutions for Destination Management Organisations (DMOs) to optimize their online visibility and bookability.

As an Account Manager, you will be part of our dynamic team in Freiburg and work closely with our customers to provide them with the best possible service.

Responsibilities

• Be the main point of contact for our hosts

• Help them list their vacation rentals on our platform and advise them on how to use our product and other services

• Coordinate the content and data management of vacation rentals on partner portals and be available to answer any questions homeowners may have to ensure a high level of customer-oriented service

• Work internally with other account managers and the booking team to ensure knowledge transfer within the Holidu community

• Build close relationships with our key accounts and contribute to customer retention

Your backpack is filled with

• A completed education or degree (preferably in tourism, hotel management, business administration, communication, etc.) - even those with non-traditional backgrounds are welcome

• Excellent communication skills - friendly, clear, and empathetic

• A solution-oriented approach, always putting the customer at the forefront

• Self-motivation, reliability, and a sense of quality

• A hand for technology: interest in learning our reservation system from scratch to advise hosts effectively

• Ideas and creativity (good ideas find space and implementation here)

• Openness and teamwork

• Near-native German language skills and fluent English

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become real products, data drives our decisions, and continuous improvement helps us learn faster. Your work has meaning - and you'll see the difference right away

• Learning: Grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across departments, and benefit from mentoring and personal learning budgets - with a special focus on AI

• Great people: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes, keep our culture entertaining, ambitious, and human. Our customers are guests and hosts - people you can identify with - which makes our work meaningful and inspiring

• Technology: Work in a modern tech environment. Experience the pace of a scale-up combined with the stability of a proven business model that allows you to continuously develop, test, and optimize new things

• Flexibility: Enjoy the benefits of a hybrid work model with at least 50% office time for personal collaboration and work up to 8 weeks a year from inspiring locations. Stay connected through regular events and meetups across our nearly 30 offices

• Additional benefits: Of course, we offer travel discounts, fitness rebates, and other perks to keep you energized. What sets us apart, however, is the opportunity to grow in a dynamic industry with great people and have a lot of fun

Want to travel with us?

Apply online on our Career Page! Your first point of contact will be Max from HR

We strive for diversity in all areas of our company. We look forward to applications from all genders, cultures, and backgrounds. You can submit your application without a photo and without stating your gender, date of birth, marital status, nationality, or disability (if applicable). If you need special accommodations during the interview process, please contact the HR representative responsible for this position. We will do our best to meet your needs

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Holidu is expanding into Croatia, and you will play a key role in launching and growing our presence in this exciting new market, starting from our office in Zagreb.

This is a unique opportunity to be part of building a market from scratch. Together with your future team, you will lay the foundation for our success in Croatia, shaping processes, building strong local relationships, and contributing to a high-performing and entrepreneurial team culture from day one.

Your role in this journey

• Be the main contact person for our hosts across Croatia who want to list their vacation rentals on our platform, advising them on how to use our product effectively.
• Take ownership of onboarding new properties, coordinating their go-live and supporting hosts with post-booking questions to ensure a high level of customer satisfaction.
• Work closely with our product and content teams to ensure a smooth and efficient onboarding experience.
• Build and maintain strong relationships with key partners and proactively support them in growing their business and increasing revenues.
• Analyze account performance and develop data-driven, solution-oriented strategies to optimize results.
• Actively contribute to building the Croatian market by identifying opportunities, generating leads, and organizing networking events to grow our local host community.
• Collaborate with your team to establish best practices and processes in a brand-new market environment.

Your backpack is filled with

• Relevant experience in account management, tourism, hospitality, or other customer-facing roles.
• Strong communication skills with the ability to stay friendly, solution-oriented, and calm in all situations.
• A customer-centric mindset with a proactive, problem-solving attitude.
• Excitement about technology, digital products, and the travel industry.
• Near-native Croatian skills and fluent English skills.
• A valid driver’s license.
• A hands-on, entrepreneurial mindset and motivation to build something from the ground up.

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters,and you’ll see the impact.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets,with a strong focus on AI.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts,people we can all relate to,making work meaningful and energizing.
• Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
• Perks on Top: Of course, we also offer travel benefits, gym discounts, and other perks to keep you energized,but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

Want to travel with us? Apply online on our career page! Your first travel contact will be Gloria from HR.

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Join our dynamic and successful team in Friedrichshafen and be part of our journey to achieve ambitious goals while sharing experiences, learning, and growing together.

This is a 6-month fixed-term position, ideal for those starting their career, learning, and growing in the field of Account Management.

Your Role in this Journey

• Identify opportunities to expand and optimize our holiday home portfolio.
• Work with the team to develop strategies that boost the performance of our holiday homes.
• Support various campaigns, such as re-publishing listings.
• Contribute to key projects that increase revenue and success.

Your Backpack is Filled with

• You are studying or about to graduate in Tourism, Business, or a related field.
• Strong willingness to learn, proactive attitude, and interest.
• Analytical thinking: you enjoy working with data to support strategic decisions.
• Positive attitude towards new challenges and empathetic personality that enables good interpersonal relationships.
• Near-native German and fluent English skills, both in writing and speaking.

Our Adventure Includes

• Utilize the latest technologies across all areas of our scale-up.
• Grow with responsibility from day one and develop through regular feedback, workshops, and knowledge exchange.
• Benefit from flat hierarchies, responsibility, and freedom for your own ideas.
• Network and have fun with international and diverse people at work and during regular events.
• Explore the world with our flexible home office arrangement and the possibility to work from our local offices.

Want to Travel with Us?

Apply online on our Career Page! Your first point of contact will be Sabrina from HR.

We strive for diversity in all areas of our company. We welcome applications from all genders, from all parts of the world, and with different personal backgrounds. You can submit your application without a photo and without stating your gender, date of birth, marital status, nationality, or degree of disability (if applicable).

If you require special assistance when arranging interviews, office visits, or the entire application process, please contact the HR representative responsible for this position. We will do our best to meet your needs.

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Your responsibilities will include coordinating the going live of our vacation rentals, helping hosts with all post-booking related questions, and ensuring a continuously high level of customer-oriented service. You will interact with our product and content team to guarantee a smooth onboarding process and build strong relationships by conducting regular business meetings with our key-customers.

To succeed in this role, you will need to improve the performance of your accounts by analysing existing data and developing a solution-oriented strategy. You will also organise lead generating and networking events to build a community of hosts.

We are looking for someone with relevant job experience in account management, tourism or other customer-oriented roles. You should have strong communication skills and the ability to remain friendly and calm in all situations. A customer-centric, problem-solving attitude is essential, as well as excitement about new technologies and the travel industry.

As a near-native Italian speaker and fluent English speaker, you will be able to communicate effectively with our hosts and colleagues. A driver's license is also required.

In return, we offer a competitive salary and a range of benefits, including travel benefits, gym discounts, and other perks. You will also have the opportunity to work in a modern tech environment, collaborate with a talented team, and contribute to shaping the future of travel.

If you are a motivated and customer-focused individual who is passionate about the travel industry, we encourage you to apply for this exciting opportunity.

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You will be responsible for identifying and reaching out to vacation rental owners, managing the full sales cycle from prospecting to closing, building strong relationships with local hosts, and driving revenue growth by consistently achieving targets.

You will also travel across your focus area to gain market insights and expand our presence, organize and participate in local events to promote Holidu and build a community of hosts, and collaborate closely with the Milan team and share best practices with international colleagues.

In addition, you will regularly connect with the team by spending one working week per quarter in Milan (with accommodation covered), combining remote flexibility with in-person collaboration.

We are open to different levels of seniority , from people at the beginning of their career looking to grow in sales, to experienced professionals with a strong commercial mindset and local market knowledge.

By applying, you’ll be considered in advance for upcoming roles in the region. We regularly review applications and may reach out proactively if your profile aligns with our future hiring needs.

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Your role in this journey:

• Identify opportunities to expand and optimize our holiday home portfolio.
• Work with the team to develop strategies that boost the performance of our holiday homes.
• Support various campaigns, such as re-publishing listings.
• Contribute to key projects that increase revenue and success.

Your backpack is filled with:

• Studying or having recently completed a degree in Tourism, Business, or a related field.
• Strong learning ability, proactive attitude, and interest.
• Analytical thinking: working with data to support strategic decisions.
• Positive attitude towards new challenges and empathetic personality that enables good interpersonal relationships.
• Near-native German and fluent English skills, both spoken and written.

No prior experience required; we welcome applications from students or recent graduates!

Our adventure includes:

• Using the latest technologies across all areas of our scale-up.
• Growing with responsibility from day one and developing through regular feedback, workshops, and knowledge exchange.
• Profiting from flat hierarchies, responsibility, and freedom for your own ideas.
• Networking and having fun with international and diverse people at work and during regular events.
• Exploring the world with our flexible home office arrangement and the possibility of working from our local offices.

Want to travel with us?

Apply online on our Career Page! Your first point of contact will be Sabrina from HR.

We strive for diversity in all areas of our company. We welcome applications from all genders, from all parts of the world, and with different personal backgrounds. You can submit your application without a photo and without stating your gender, date of birth, marital status, nationality, or disability level (if applicable).

If you require special assistance during the interview process, office visits, or the entire application process, please contact the HR representative responsible for this position. We will do our best to meet your needs.

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The Senior Public Policy Manager, Iberia will be a key member of the multi-skilled campaign team, defining policy goals and positions, co-shaping and implementing the campaign team's strategy as well as developing strategic partnerships.

In this role, you will be working alongside other functional experts who support those goals through content, community engagement and media relations.

This role will report to the Campaign Lead for Iberia.

Responsibilities:

• Support the Iberia Campaign Lead in developing political strategies and priorities, advise on local needs, plan relevant activities and design policy positions across these geographies;

• Identify partnership and alliance opportunities - new potential partners and partnerships programmes - work with partners to develop MOU's, work with internal teams to deliver on partner MOU's and maintain partner/stakeholder relationships;

• Establish new and maintain existing relationships with an extensive network of political contacts across Iberia - Act as Airbnb's representative in meetings with government and political stakeholders, in coalitions and collaborations to advance Airbnb's advocacy initiatives, including crafting and negotiating language for legislation, drafting comments on administrative registrations, and authoring issue briefs and position papers;

• Advise Airbnb's teams on public policy matters to guide development of products, services and policies and manage the operational implementation of national and local policy proposals and legislative measures, working with colleagues in our legal, comms, marketing, community, EMEA and Global teams;

• Engage in research, writing and other activities to provide analysis and critical thinking on developments affecting Airbnb's priorities;

• Monitor legislation and regulatory matters and advise the company with respect to policy challenges;

• Work with consultants who provide on-the-ground support, ensuring that they are properly briefed and engaging energetically on behalf of Airbnb in line with the agreed strategy;

• Flag local policy issues that may have broader regional implications, and work with colleagues elsewhere in Europe and in San Francisco to develop global solutions and approaches as required.

Requirements:

• At least ten years of direct experience working with complex political or regulatory issues in a relevant business or non-governmental organization, or in a political, governmental or regulatory context.

• Excellent knowledge of the political landscape and legislative processes across Iberia.

• Legal education and professional experience required.

• Proven ability to build and sustain networks of influence across a broad range of stakeholders.

• A tracked record of partnerships would be an advantage.

• Experience of managing complex projects with multiple stakeholders.

• Highly organized and able to stay on top of multiple projects simultaneously.

• First-rate personal, political, analytical and organizational skills.

• Proven ability to establish networks within political stakeholder communities on local, regional and/or national level.

• An eye for detail - with an ability to very quickly get up to speed on complex technical and regulatory issues.

• Excellent communicator with great interpersonal, writing and presentation skills.

• Ability to work independently as well as a team player in a multi-task work environment while producing the highest caliber work product in a timely manner.

• Self-starter with the ability to thrive in a fast moving and sometimes stressful environment.

• Candidates must speak native Spanish and fluent English. Portuguese and Catalan are an advantage.

• Candidates must be based in Madrid or Barcelona, with frequent travel expected in Spain, Portugal, Europe and to our headquarters in San Francisco.

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What you'll do

As a member of the team, you will be responsible for the following tasks:

• Innovative KI-Projekte im Travel Management
• Erstellung von aussagekräftigen Reports und Auswertungen für das Top-Management
• Kreative Gestaltung von Präsentationen
• Steuerung und Bearbeitung von Schnittstellenthemen unter anderem mit dem Reisebüro
• Aktive Mitarbeit im Tagesgeschäft (Prüfung von Vertragsraten, Abwicklung und Verrechnung des Porsche Flugshuttles sowie Prüfung von Reisekostenabrechnungen)

What you need

To be successful in this role, you will need the following skills:

• Ein Studienplatz für Tourismusmanamgment, Wirtschaftswissenschaften, International Business oder eines vergleichbaren Studiengangs (mindestens im 3. Semester oder im Gap Year zwischen Bachelor und Master)
• Ein sicherer Umgang mit MS Office (insb. Excel und PowerPoint)
• Zahlenaffinität und eine systematische Arbeitsweise
• Ausgeprägte Team- und Kommunikationsfähigkeiten sowie eine starke Kundenorientierung
• Begeisterung für Mobilitäts- und Travelthemen

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