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This individual will help us establish &#39;best in class&#39; practices for target setting and customer cohorting, drive recommendations for change, and execute those changes flawlessly through cross-functional collaboration.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Strategic Target Setting: Lead the annual and semi-annual target-setting cycles. You will define top-down targets while collaborating with department heads to ensure bottom-up feasibility. You will develop unique target setting methodologies across segments of our business and drive development of targets for each.</li>\n<li>Customer Segmentation Strategy: Lead the development and maintenance of customer segmentation to identify growth opportunities by leveraging various segmentation models (e.g. firmographic, propensity to buy, etc).</li>\n<li>Lifecycle Management: Identify the &#39;tipping points&#39; in the customer journey to help set targets that encourage customer movement from lower-value to higher-value segments.</li>\n<li>Cross-Functional Alignment: Work with Sales and Finance to ensure that targets and their underlying methodology will enable Twilio to achieve their broader strategic goals.</li>\n<li>Stakeholder Management: Present target proposals to senior leadership, providing data-backed narratives to gain buy-in.</li>\n<li>Continuous Optimisation: Refine the planning process to reduce &#39;planning lag&#39; and improve the accuracy of our projections.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>6+ years of experience in sales operations or revenue operations for a CPaaS organisation.</li>\n<li>Have deep understanding of the key metrics/levers for a GTM organisation (productivity, capacity, top of funnel, pipeline, etc).</li>\n<li>Completed 2 rounds of annual planning within a GTM organisation.</li>\n<li>Strong analytical skills with proficiency in data manipulation and reporting tools.</li>\n<li>Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams.</li>\n<li>Strong project management and process mapping skills, with the ability to distill complex problems into actionable steps.</li>\n<li>Excellent verbal and written communication skills.</li>\n<li>Strong interpersonal skills, including active listening; written/verbal communication; and ability to influence/align on priorities.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3a1f50c5-1bf","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Twilio","sameAs":"https://www.twilio.com/","logo":"https://logos.yubhub.co/twilio.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/twilio/jobs/7702445","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$128,560 - $188,900","x-skills-required":["data-driven","strategically-minded","target-setting","customer segmentation","lifecycle management","cross-functional alignment","stakeholder management","continuous optimisation","sales operations","revenue operations","CPaaS","GTM","productivity","capacity","top of funnel","pipeline","data manipulation","reporting tools","project management","process mapping","verbal communication","written communication","interpersonal skills"],"x-skills-preferred":[],"datePosted":"2026-04-25T21:03:09.354Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote - US"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"data-driven, strategically-minded, target-setting, customer segmentation, lifecycle management, cross-functional alignment, stakeholder management, continuous optimisation, sales operations, revenue operations, CPaaS, GTM, productivity, capacity, top of funnel, pipeline, data manipulation, reporting tools, project management, process mapping, verbal communication, written communication, interpersonal skills","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":128560,"maxValue":188900,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_6a6ce202-d6b"},"title":"GTM Strategy & Operations Lead - BDR","description":"<p><strong>Compensation</strong></p>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range is $239K – $265K, with offers of equity included. 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