This role is designed for a strong operator who will help scale our domestic, civilian, and commercial deployments. Operating CUAS capabilities inside the United States requires a combination of technical rigor, operational excellence, and regulatory awareness. Our systems must integrate seamlessly with civilian airspace operations while meeting federal, state, and local legal authorities governing counter-drone activity.

Our customers depend on precise execution, regulatory compliance, and professional fielding in environments where safety, legal authority, and public trust are paramount. This role is responsible for driving program execution to protect critical infrastructure, government facilities, and commercial sites.

You will serve as the operational expert for domestic Air Defense deployments,ensuring systems, personnel, training, documentation, and regulatory requirements are aligned for mission success. You will build repeatable deployment processes, manage cross-functional coordination, and serve as the connective tissue between technical teams and customers.

You will operate at the intersection of technology development, operational deployment, and customer engagement - serving as a key integrator across teams and ensuring the program executes effectively and efficiently at scale. You will directly support program cost, schedule, risk management, executive reporting, and strategic execution.

This role is ideal for an operator who thrives in ambiguity, is comfortable in front of customers and executives, wants to scale at speed, and build long-term sustainable operations.

Program Execution - Develop and maintain program execution frameworks, milestones, and reporting structures to ensure alignment across technical and operational teams - Drive program coordination across engineering, product, growth, compliance, and supply chain - Develop executive-level reporting, dashboards, and briefings to communicate program health and progress to leadership - Identify program risks early and drive mitigation strategies across technical and operational stakeholders - Ensure program execution aligns with applicable federal, state, and local regulatory frameworks governing domestics CUAS operations - Coordinate with regulatory and policy stakeholders to support deployments operating within FAA, DHS, and other relevant authorities - Serve as subject matter expert to ensure operational concepts and deployment strategies reflect real-world legal and regulatory constraints as well as operational realities

Deployment Planning - Oversee planning and coordination of CUAS deployments , from planning and logistics through on-site activation to long-term sustainment - Develop structured deployment plans, readiness gates, and operational checklists to ensure repeatable execution - Coordinate cross-functional teams to deliver mission-ready capabilities to customer sites - Lead after-action reviews and capture lessons learned to continuously improve deployment velocity and quality

Stakeholder Engagement - Serve as senior program representative during key deployments and operational activities - Ensure clear, proactive communication across internal stakeholders and external customers - Drive stakeholder alignment across technical, operational, and regulatory teams to ensure program decisions are made quickly, transparently, and in support of mission success - Ensure coordination between program leadership, field operations, and customer stakeholders to maintain readiness and program credibility

Required Qualifications - 6+ years of experience in deployment operations, defense programs, aerospace systems, logistics, or technical project management - Demonstrated experience managing complex, cross-functional programs involving hardware and software systems in high-stakes or regulated environments - Experience working with domestic government entities, critical infrastructure operators, or regulated commercial customers - Strong operational rigor,ability to build structured plans, manage concurrent workstreams, and execute against tight timelines - Proven ability to cut through ambiguity and drive cross-functional alignment without formal authority - Exceptional written and verbal communication skills; comfortable briefing senior leadership and customer executives - Willingness to travel up to 30% as program and deployment needs require - Eligible to obtain and maintain a security clearance

Preferred Qualifications - Familiarity with the domestic CUAS operating environment with direct experience work on sensor networks, autonomy, or ISR platforms - Knowledge of FAA coordination, regulatory compliance, and operational integration within civilian infrastructure - Prior experience in a Deputy Program Manager, Program Analyst, or Technical Program Management role - Familiarity with domestic airspace regulations, FAA coordination, or CUAS legal frameworks - Background in DoD, DHS, or critical infrastructure protection programs - Experience scaling operations from early-stage deployments to sustained production and fielding - MBA or advanced degree in Business, Public Policy, Engineering, or a related technical discipline

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Join the team as our next Staff Software Engineer in the Enterprise AI Engineering team. Twilio is undergoing a major business transformation powered by Enterprise AI, supported by a dedicated engineering team building the foundations for a unified, secure, and scalable operating system across GTM functions (Sales, Support, Operations, etc.) as well as Internal non-GTM functions (Finance, HR, Legal, etc.).

In this role, you'll co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience.

As a Staff Software Engineer within Enterprise AI, you are the technical heartbeat of our products. Your role is to bridge the gap between bleeding-edge AI research and robust, full-stack production systems.

Responsibilities:

• Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
• Drive the development of sophisticated, stateful web applications.
• Serve as developer leader in distributed systems, data technologies, with strong software engineering skills.
• Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
• Mentor and elevate a team of high-performing engineers.
• Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in data engineering, software development, or a related field, with at least 3 years in a technical leadership role.
• Experience with full-stack development building web apps, using modern programming languages such as JavaScript, Typescript or React.
• Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems.
• Strong understanding of data modeling, data warehousing, and ETL processes, with experience designing and optimizing data pipelines.
• Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
• Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
• Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.

Desired:

• Experience developing production-quality LLM applications and using modern agent frameworks such as Langchain, Langgraph, Llamaindex, LangSmith, LangFuse, CrewAI, and/or others is a plus.
• Expertise in big data technologies such as Hadoop, Spark, Kafka, and cloud-based data services (AWS/GCP/Azure).

Travel:

This role will be remote and based in Colombia. Travel may be required to participate in project or team in-person meetings.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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You will serve as the primary bridge between international government stakeholders and xAI's engineering, research, and product teams,driving adoption of AI for civilian and public-sector use cases such as policy analysis, public health modelling, education, scientific research support, regulatory workflows, disaster response, and citizen services.

Responsibilities:

• Lead problem discovery, requirements gathering, and product scoping with key South American government customers and organisations, often on-site during international assignments and travel.
• Support the full lifecycle of engagements: from initial outreach and proposal development through solution design, prototyping, deployment, integration, and ongoing optimisation.
• Meet customers on-site to deploy xAI models/products in their environments, integrate with existing systems, or enable cloud-based access,working closely alongside applied engineers and technical teams.
• Identify customer pain points, translate mission needs into technical specifications, and collaborate with xAI teams to customise or build LLM-powered solutions tailored to regional priorities.
• Ensure solutions comply with relevant international and regional regulations (e.g., data protection, sovereignty, and ethical AI guidelines).
• Analyse system performance (logs, prompts, outputs) to drive reliability, effectiveness, and continuous improvement.
• Build and maintain strong relationships with government stakeholders, multilateral organisations, and partners across South America.
• Contribute to new business development, including preparing proposals, demos, and strategic roadmaps aligned with xAI's capabilities

Basic Qualifications:

• Proven experience partnering with international government agencies, regional/local administrations, multilateral organisations, or public-sector entities on AI, software, data, or technology initiatives (experience in South America or Latin American markets strongly preferred).
• 5+ years in government relations, public sector consulting, solution engineering, product management, or customer-facing technical roles,ideally involving complex deployments or enterprise-scale AI/software projects.
• Strong understanding of AI applications in public sector contexts (e.g., policy, healthcare, education, environment, or emergency management).
• Excellent communication and presentation skills; ability to translate technical concepts for non-technical government audiences and vice versa.
• Willingness and ability to travel internationally (primarily South America, up to 30-50% as needed).
• Bachelor's degree or equivalent experience in a relevant field (e.g., international relations, computer science, public policy, engineering)

Preferred Skills and Experience:

• Direct experience working with South American governments or organisations (e.g., Argentina, Chile, Colombia, Peru, Honduras or multilateral bodies like OAS/IDB).
• Familiarity with regional data protection regulations, sovereignty requirements, or ethical AI frameworks in Latin America.
• Technical background (e.g., experience with LLMs, APIs, cloud deployments, or data analysis) or proven ability to work closely with engineering teams.
• Fluency in Spanish and/or Portuguese (in addition to English) is highly desirable.
• Track record of delivering high-impact projects under tight timelines in dynamic or resource-constrained environments

Compensation and Benefits: $180,000 - $440,000 USD Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks

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