As we expand our personalization and messaging capabilities, we are looking for a foundational member of our growing team. The Offsite Recommendations Strategist owns the activation, performance, and revenue growth of our AI-powered email recommendations offering. This is a revenue-generating, client-facing role with incentive-based compensation.

You will serve as a strategic partner to retail and e-commerce clients, helping them design, launch, and scale high-performing recommendation-driven email programs across promotional, triggered, and lifecycle messaging. From first deployment through long-term expansion, you will guide customers in using intelligent recommendations to drive measurable gains in engagement, conversion, and lifetime value.

What You’ll Do

• Own onboarding and activation for offsite recommendations, partnering with Sales, Account Management, Customer Success, Solutions, and Marketing teams.
• Guide clients through ESP integrations, feed setup, and recommendation placement in email templates.
• Advise on high-impact email use cases including:
• Promotional campaigns
• Browse & cart abandonment
• Post-purchase and replenishment
• Lifecycle and retention programs
• Serve as the subject-matter expert on email personalization and recommendations.
• Analyze performance and provide data-driven recommendations to improve CTR, conversion, AOV, revenue per send, and LTV.
• Own revenue growth across a portfolio of customers through upsell, expansion, and new use cases.
• Act as the voice of the customer, influencing product roadmap and go-to-market strategy.

Requirements

• 1-3 years of hands-on email or lifecycle marketing experience, ideally in e-commerce or retail.
• 3-5+ years of client-facing experience in sales, account management, customer success, or account strategy
• Strong understanding of:
• ESPs and email ecosystems
• Segmentation, personalization, and lifecycle strategy
• Campaign vs. triggered messaging
• Testing and performance measurement
• Experience working with AI-driven personalization or recommendation systems.
• Proven ability to translate data into insights and business impact.
• Client-facing experience with a consultative, growth-oriented mindset.
• Track record of driving or influencing revenue growth from existing customers.
• Excellent communication skills and comfort working with both operators and executives.

Benefits

• Unlimited vacation time
• A competitive compensation package including stock options
• Fully remote team
• Work from home stipend
• Apple laptops provided for new employees
• Training and development budget for every employee, refreshed each year
• Parental leave for qualified employees
• Work with smart people who will help you grow and make a meaningful impact

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