Senior Technical Project Manager - Payload Engineering

Role Description

As a Senior Technical Project Manager at Astranis, you will play a critical role in driving the RF and communications engineering development across all of our programs. You will guide projects from initiation to closure, ensuring they meet objectives, stay on schedule, and remain within budget.

Responsibilities

• Proactively identify and solve cross-discipline challenges
• Develop integrated schedules with measurable milestones for all payload units and subsystems
• Track and document project progress
• Serve as a liaison between the development engineering team and other project stakeholders, such as supply chain, software and operations
• Drive risk and opportunity implementation and organization
• Identify and implement strategies to ensure projects are completed on schedule

Requirements

• BS in Electrical Engineering, Telecommunications Engineering or similar
• >3 years in a project management role
• >3 years in an engineering role
• Strong communication skills
• Highly detail oriented
• Engineering experience in circuit design, electromagnetics and signal processing
• Proven ability to work in an ambiguous, fast paced environment, overcome obstacles with creative solutions, and clearly document/communicate tactical plans

Bonus

• Familiarity with Jira and Smartsheets

What We Offer

All our positions offer a compensation package that includes equity and robust benefits. Base pay is just one component of Astranis's total rewards package. Your compensation also includes a significant equity package via incentive stock options, high-quality company-subsidized healthcare, disability and life insurance, 401(k) retirement planning, flexible PTO, and free on-site catered meals.

Salary

Base Salary $150,000-$210,000 USD

Citizenship Requirement

U.S. Citizenship, Lawful Permanent Residency, or Refugee/Asylee Status Required (To comply with U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the United States, or other protected individual as defined by 8 U.S.C. 1324b(a)(3))

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This is a specialized high-impact, high-visibility role within the Technical Program Management team and is focused on leading and managing the ground-based infrastructure and systems that support satellite operations and missions.

Key responsibilities include:

Developing an integrated schedule for Ground infrastructure and operations, including antenna and hub system development, deployment, and operation of the global antenna network Driving priorities and execution of Ground development activities Working cross-functionally with Engineering, Sales, Regulatory, Supply Chain, and Finance to remove day-to-day execution obstacles and keep the program on schedule Identifying and driving risks to closure Communicating and tracking progress effectively Negotiating with internal stakeholders and working with international customers on Ground infrastructure development and mission operations Developing company-wide program management processes and initiatives Supporting trade studies, reviews (SRR, PDR, CDR, TRR), and anomaly resolution efforts

Requirements include:

Expertise in developing and managing program schedules and complex interdependencies using tools like Smartsheet or Project Bachelor of Science (or similar) degree in a related engineering discipline Strong communication skills, both internal and external facing Proven ability to work in an ambiguous, fast-paced environment, overcome obstacles with creative solutions, and clearly document/communicate tactical plans More than 5 years of engineering experience on large complex hardware, software, and operations programs More than 3 years of engineering management or project management experience Experience deploying and scaling operations and infrastructure internationally

Bonus:

Familiarity with Smartsheet, Jira, and Confluence Experience in the satellite communication industry or related fields is a plus Experience with US Government satellite architectures and requirements Experience with telecommunications and networks

What we offer:

All our positions offer a compensation package that includes equity and robust benefits. Base pay is just one component of Astranis's total rewards package. Your compensation also includes a significant equity package via incentive stock options, high-quality company-subsidized healthcare, disability and life insurance, 401(k) retirement planning, flexible PTO, and free on-site catered meals.

Astranis pay ranges are informed and defined through professional-grade salary surveys and compensation data sources. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, and the level and scope of the position.

Base Salary: $150,000-$210,000 USD.

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Assist and provide support for senior bankers in preparing analytical and transaction materials, interfacing with clients as required.

Interact with various levels of management of clients to execute transactions, identify business opportunities and present views and suggestions.

Build and maintain networks for collaboration with other product, client coverage and regional teams to support the provision of comprehensive solutions to clients.

Conduct industry and market research, evaluate clients' products or services, business performance and generate business ideas.

Work proactively and efficiently in a team environment. Coordinate and provide guidance to analysts to associates to deliver high-quality work in a timely manner.

Contribute to the achievement against targets for revenue generation, product alignment, customer satisfaction, cost management etc.

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Responsibilities:

• Ensuring the business logic and call flows remain intact throughout the migration.
• Managing the carrier porting, SIP trunking, and infrastructure configuration.
• Support the collection and management of customer requirements (RFS), including attending customer pre-project discussions to represent network and telecom.
• Support the process of developing ROMs (project estimates), defend the ROM and solicit formal ROM approvals
• Support the direct implementation of small network and/or telecom projects, including the development and management of project plans
• Assist in the on-boarding of external resources to support larger projects or to support a large number of projects. In addition, provide oversight to the 3rd party engineering resources to assist with the implementation of the project(s).
• Provide monthly reporting data for all project activities. This role will act as a mentor to lower roles, and support a continuous process improvement activities.
• Working with their manager and/or director, this role will help provide individual and team goals to the management to be used in the annual performance management tool, Additional responsibilities include assisting in the training of new hires.
• Support the design, development, documentation, implementation and operation of the network and telecom systems, including prototypes into the production environment Project management
• Understands basics of project management, timelines and critical path Budget awareness
• Understanding of project budgets including understanding of basic finance treatments and timings Dependability and Time Management
• Completes assigned tasks on time and predictably.

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At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content.

You Are:

You are a highly experienced and innovative manufacturing engineer, passionate about transforming complex ideas into reliable, scalable, and efficient products. With at least seven years of hands-on experience in manufacturing engineering, you bring deep expertise in PCBA and electromechanical system assembly. Your background spans EDA Systems hardware, semiconductor test equipment, or similar high-reliability electronic systems, and you excel at leading complex NPIs from inception through mass production.

What You’ll Be Doing:

• Own and lead the establishment and industrialization of manufacturing processes for Synopsys HAV hardware products, ensuring quality and timely delivery.
• Act as the technical lead for PCBA and electromechanical assembly, overseeing NPI and sustaining activities including final assembly, test, and pack out.
• Define, document, and optimize end-to-end manufacturing processes, including assembly tools, aids, and standards for complex electronic products.
• Drive DFx (DFM/DFA/DFT/DFS/DFR) reviews with R&D, test, and quality engineering teams and EMS partners to resolve issues and improve manufacturability.
• Champion process efficiency improvements, workflow optimization, staffing, training, equipment, and network requirements with EMS partners.
• Lead advanced troubleshooting of manufacturing defects and reliability concerns, establishing root causes and corrective actions to ensure robust production.
• Develop and qualify manufacturing processes for high-complexity PCBA, including SMT/THT, high-layer-count boards, fine-pitch BGAs, and power electronics.
• Architect and optimize electromechanical final assembly, test, and pack out (FATP) processes for EDA HAV systems, including automation and advanced tooling.
• Manage supplier and EMS engagement, establish and improve product time standards, driving cost reduction, yield enhancement, and timely project deliverables.
• Support new product introduction (NPI) and production ramp, identifying risks and leading manufacturing readiness assessments.
• Mentor and guide manufacturing engineers, influence product and manufacturing strategy, and act as a trusted advisor across teams.

The Impact You Will Have:

• Accelerate time-to-market for new Synopsys HAV hardware products through efficient NPI and process industrialization.
• Enable reliable, repeatable, scalable, and cost-effective manufacturing of advanced electronic assemblies.
• Drive continuous improvement initiatives that enhance yield, reduce defects, and improve product quality and customer satisfaction.
• Facilitate seamless transitions from design to mass production, collaborating with EMS partners for optimal outcomes.
• Support Synopsys’ industry leadership by fostering cross-functional innovation and technical excellence.
• Ensure compliance with industry standards, driving robust process documentation and operator certification for EMS engineers.
• Influence the future of manufacturing strategy through technical judgment and strong collaboration with engineering and leadership teams.

What You’ll Need:

• Bachelor’s or Master’s degree in Mechanical, Electrical, Manufacturing Engineering, or related discipline.
• 7+ years of manufacturing engineering experience with deep expertise in PCBA and electromechanical system assembly.
• Proven track record leading complex NPIs and transitioning products from development to high-volume manufacturing.
• Strong background in networking hardware, test equipment, or high-reliability electronic systems.
• Hands-on experience with troubleshooting manufacturing and reliability issues at both PCBA and system levels.
• Solid understanding of manufacturing systems, automation, quality assurance, and cost optimization techniques.
• Experience working with global EMS and system integration partners.
• Strong written and verbal communication skills, able to influence across disciplines and leadership levels.
• Willingness and ability to travel up to 35% as needed.
• Preferred: Lean Six Sigma certification, knowledge of IPC/ISO standards, experience with optoelectronics, and background in EDA, telecom, semiconductor, or industrial systems.

Who You Are:

• Innovative and solutions-oriented, with a keen eye for detail and passion for continuous improvement.
• Collaborative team player who thrives in cross-functional, multicultural environments.
• Exceptional communicator, able to convey complex technical concepts clearly to diverse audiences.
• Self-motivated, accountable, and proactive in driving results and tackling challenges.
• Adaptable and resilient, comfortable navigating change and ambiguity.
• Committed to automation, documentation, ergonomics, and scalable manufacturing solutions.

The Team You’ll Be A Part Of:

You will join a highly collaborative and innovative Operations engineering team at Synopsys, focused on designing, developing, and industrializing advanced HAV hardware products. The team works closely with R&D, supply chain operations, and EMS partners, driving cross-functional solutions and continuous improvement. Together, you’ll play a pivotal role in shaping the manufacturing strategy and delivering high-performance products that power the next generation of intelligent systems.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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Your primary mission is network operations: deploying and maintaining network infrastructure, overseeing smarthands vendors, and owning the physical infrastructure lifecycle from install through decommission. You’ll also flex into other site work as the network infrastructure team needs you.

This isn’t a maintenance gig; you’ll be building the processes, playbooks, and operational discipline that the team scales on. You’ll work across sites, travel regularly, and have a direct impact on the infrastructure that powers Claude.

Responsibilities

• Own network infrastructure deployment, maintenance, and bringup across sites
• Oversee outside plant and long-haul fiber optic repair vendors: manage dispatches, validate work quality, and ensure SLA compliance
• Execute network device installation, configuration validation, and commissioning support
• Own RMA processes end-to-end: triage, swap, ship, track, close
• Manage spares inventory and coordinate logistics across sites
• Conduct physical asset auditing and cradle-to-grave lifecycle tracking
• Coordinate with vendors for outsourced work and hold them accountable
• Build repeatable processes and playbooks that scale with the team
• Support various site deployments like: rack-and-stack, commissioning, forklift, decommissioning as needed
• Travel up to 40 - 60% to sites across the U.S.

Requirements

• Have 5+ years (3+ considered for the right candidate) of hands-on experience in field engineering, network operations, or telecom infrastructure
• Understand fiber optic systems well enough to oversee vendor work: you can validate splicing, testing, and repair quality without necessarily doing it yourself
• Are familiar with network hardware deployment (switches, routers, optics)
• Have managed RMA workflows and spares logistics across multiple sites
• Hold relevant certifications or are willing to obtain them (OSHA 10/30, BICSI, fiber certifications, confined space)
• Can work independently in the field with minimal supervision: you know how to figure it out, and are not afraid to reach out and ask questions when needed
• Have experience building processes from scratch, not just following them
• Thrive in ambiguity and move fast without waiting for perfect information
• Have a bias toward action: you’d rather do than talk about doing
• Communicate clearly and directly, especially when flagging risks or blockers

Benefits

• Annual compensation range: $250,000-$290,000 USD
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How to Apply

If you’re interested in this role, please submit your application through our website. We look forward to hearing from you!

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To join our talent pool, you should possess a bachelor's degree in engineering, preferably with knowledge in industrial technologies, telecommunications, aeronautics, computer science, data science, or mechatronics. Additionally, you should have a high level of English proficiency, equivalent to C1 or higher.

While a bachelor's degree in engineering is required, we will also consider candidates with knowledge in digital technologies, such as artificial intelligence, data analysis, digitalization, and connectivity. Furthermore, knowledge in automation technologies, including collaborative robotics, mobile robotics, vision artificial, and additive manufacturing, is highly valued. Familiarity with electrification and vehicle connectivity is also an asset.

As a member of our talent pool, you will have access to various career opportunities within Ford España, including full-time positions in engineering, research and development, and other related fields.

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This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services.

As an Associate Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses.

Responsibilities:

Manage and expand some of our most important Retail customer accounts.

Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.

Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.

Serve on a cross-functional account team with representatives from product, finance, support, and services teams.

Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

Generates and maintains an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications:

Possess a total of 7 years of sales experience, with a minimum of 3 year dedicated to major account or strategic sales.

Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.

Accountable for relationship management, cross sells, upsells and solutions consulting.

Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.

Analytical account development strategy based on using data to find opportunities and prove value.

Demonstrated track record of managing business forecasts and financial models.

Entrepreneurial mindset with appetite to define process and build programs.

Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.

Excellent verbal and written communication skills.

Bachelor’s Degree or equivalent years of experience.

Desired:

Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.

Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.

Software, SaaS, CPaas or PaaS selling experience

Travel:

We prioritize connection and opportunities to build relationships with our customers and each other.

For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

Offerings vary by location.

Compensation:

Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.

Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.

Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.

This role may be eligible to participate in Twilio’s equity plan.

All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things.

That's why we seek out colleagues who embody our values , something we call Twilio Magic.

Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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In this role, you'll:

• Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Master creating pricing proposals, negotiating terms and managing the contract process.
• Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

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Your expertise will be used to design a solution portfolio, pick up new trends independently, and develop our range of services in the area of SAP data migration, especially with regard to S/4HANA.

You will facilitate project planning in detail, aligning customer expectations, project scope, cost budgets, and managing risk. You will also monitor multiple projects, identify risks and issues in advance, and initiate appropriate corrective and preventive actions, ensuring the performance & the quality as per the project’s goals.

Responsibilities:

• Implement complex sets of rules for the conversion of data to be migrated
• Develop or evaluate solutions proposed to various customers
• Design and hold internal and customer workshops
• Manage multiple projects in the subject area
• Design a solution portfolio
• Pick up new trends independently
• Develop our range of services in the area of SAP data migration, especially with regard to S/4HANA

Requirements:

• Computer Science, Electronics & Telecommunications or comparable studies graduated
• Programming skills (ideally ABAP) and/or SQL knowledge
• Profound knowledge (at least 6 years experience) in Data Migration projects with SAP technologies like LSMW, Migration Cockpit and/or Data Services
• Profound knowledge (at least 6 years experience) in one of the SAP SCM modules: MM, FI, CO, PP, SD etc
• Experience in both migrating data into SAP ERP and extracting data from SAP ERP
• Quick comprehension and a high level of logical thinking
• Initiative and flexibility, independent and systematic in the approach
• Strong communication skills and excellent time management

Preferred qualifications:

• Profound knowledge (at least 5 years experience) in SAP R/3 and/or SAP S/4 systems
• At least 4 years of experience in one of the SAP modules: MM, FI, CO, PP, SD etc

Benefits:

• Start date: by arrangement -  always on the 1st and 15th of the month
• Working hours: full-time (40h); 27 vacation days
• Employment contract: Unlimited
• Line of work: Consulting
• Language skills: Fluency in written and spoken English; German is a plus
• Flexibility & willingness to travel
• Other: a valid work permit

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In this role, you'll be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction. You will master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.

Responsibilities:

• Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Master creating pricing proposals, negotiating terms and managing the contract process.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications:

• 8+ years of Enterprise Sales experience and a track record of personally selling and closing complex solutions to enterprise and software companies.
• Strong experience identifying, mapping and prospecting enterprise accounts.
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software.
• Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets.
• Experience working with Fortune 500 or similarly large enterprises.
• Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures).
• Expertise in solution-based selling or consultative selling.
• Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
• Prospecting and lead generation skills,ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises.
• Strong presentation and negotiation skills.
• Comfortable working in a dynamic / environment.
• Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies.

Desired:

• Ideally, you also have experience selling both to a business and technical audience.
• Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:

• Cloud communications (voice, SMS, chat, video, etc.).
• Contact centre agent productivity and Conversational AI.
• APIs and integrations for communication services.
• Telecommunications industry dynamics.
• Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.

Travel:

This role will be remote and based in the UK or Ireland. A minimum of 25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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This role requires a strong blend of leadership, commercial acumen, and customer-centric thinking in a high-growth SaaS environment. You will serve as a key voice of the customer within Dialpad, partnering cross-functionally to ensure our solutions meet the evolving needs of the Japanese market.

Key responsibilities include:

• Building, managing, and mentoring a high-performing team of Customer Success Managers across Japan and APAC
• Acting as the executive leader responsible for customer satisfaction and retention, building and maintaining strong relationships with key stakeholders across customer organizations
• Partnering with customers to understand their business goals and drive measurable outcomes, identifying and executing on opportunities for expansion and increased adoption
• Collaborating with Sales, Marketing, Product, and Engineering teams to deliver a seamless customer experience and influence product direction based on market feedback

You will be a key driver of customer success, working closely with customers to maximize the value of the Dialpad platform and proactively identifying opportunities to expand use cases and deepen engagement.

If you're a results-driven leader with a passion for customer success, we'd love to hear from you!

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You'll work closely with Anthropic’s compute transaction managers to secure capacity through third-party facilities and emerging providers, complementing our hyperscaler relationships and direct datacenter development workstreams.

This role requires a JD and active membership in at least one U.S. state bar, with at least 8 years of relevant legal experience and meaningful exposure to colocation, interconnection, or telecommunications agreements.

You should have experience negotiating colocation MSAs, interconnection agreements, or fiber/transit contracts, and understand how power requirements, security levels, network connectivity, and expansion options drive contract terms.

You'll manage novel commercial structures, high-risk terms, or precedent-setting provisions to managers for strategic direction, escalating where necessary.

The annual compensation range for this role is $265,000-$320,000 USD.

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Key responsibilities include:

• Facilitating onboarding deployment for new customers and products purchased
• Hosting end-user and admin training sessions for customers to educate them on Dialpad products and assist with change management
• Providing detailed walkthroughs and training new customers with implementation and portal setup
• Delivering quality onboarding in a timely manner by analyzing needs, collaborating with others, and resolving customer issues through discovery and replication
• Driving customers to implement best practices
• Clearly communicating product configuration setup requirements and expectations with customers
• Acting as the customer's escalation point for any onboarding-related issues
• Working on ad-hoc tasks as necessary

To succeed in this role, you will bring:

• At least 2-3 years of working experience in Customer Onboarding, Software Implementation, and Account Management
• At least 1 year of experience configuring, updating, and supporting VOIP solutions
• Preferably with experience in chat, handling multiple windows
• Excellent English communication skills
• Strong customer service orientation
• Ability to work independently with minimal management guidelines
• Organized, detail-oriented, and self-motivated
• Able to work US core hours while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions
• Experience with telecommunication or SaaS providers required
• Excellent internet connectivity required

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Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

As a Customer Success Manager, you'll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organisations. You'll be responsible for understanding customer requirements, driving adoption and retention, and ensuring ongoing satisfaction.

Responsibilities

• Lead all post-sales activities for Dialpad's customers through strong relationship-building, product knowledge, planning, and execution.

• Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment.

• Conduct Business Reviews and status calls to align on common goals, identify growth or risk opportunities, and communicate performance metrics and insights.

• Maintain a deep grasp of our solutions and speak with customers about the most meaningful features/functionality for their specific business needs.

• Manage customer escalations with urgency by documenting open issues, facilitating regular status meetings, and working cross-functionally to resolution.

Skills

• Minimum 3-4 years of experience working at a SaaS company.

• Experience working with and general knowledge of Telecommunications and Contact Center space preferred.

• Experience and comfort interacting with and influencing C-level executives.

• Strong presentation, meeting facilitation, and written communication skills.

• Excellent time management and organisational skills with the ability to track numerous details and prioritise appropriately.

• Desire to work in a dynamic startup where your input is desired to help craft our offerings and how we interact with clients.

• Ability to work cross-departmentally.

• Must have the ability to lead, manage, or influence both internal and customer resources to achieve positive outcomes.

• Strong analytical and problem-solving skills with the ability to develop quick, accurate situational awareness.

• Willingness to travel to customer locations and team off-sites.

Why Join Dialpad

• Work at the centre of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee's impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

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In this role, you will:

Perform manual and automated testing of web applications, APIs, and mobile apps (iOS/Android). Conduct network and cloud level assessments with various tooling. Triage and validate reports from automated scanners or bug bounty hunters to eliminate false positives and escalate true positives. Perform initial prompt injection and jailbreak tests on AI prototypes, services, and applications using established checklists (OWASP Top 10 for LLMs). Draft high-quality reports that detail the "path to compromise" with clear, reproducible steps for developers. Manage and update the team's testing infrastructure (e.g., Burp Suite, and basic C2 listeners). Provide direct technical guidance to engineering teams on how to patch vulnerabilities like XSS, SQLi, and IDOR. Design and lead multi-week Red Team operations that mimic specific threat actors (APTs) to test the SIRT detection capabilities. Build custom payloads, droppers, and obfuscated scripts to bypass EDR/AV and maintain stealth. Build automated testing frameworks for AI systems (e.g., using PyRIT, Promptfoo, or Garak) to test for models related to sensitive data leakage. Execute sophisticated attacks against AWS/Azure/K8s, focusing on IAM misconfigurations and container escapes. Collaborate with SIRT and Detection Engineering to tune SIEM alerts based on the techniques used during an engagement. Oversee the organization's bug bounty program, identifying trends in submissions to suggest broad architectural security changes.

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.

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Join the team as Twilio's next Strategic Account Executive 4!

This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio's communications business across your assigned customers.

As an Strategic Account Executive, you will drive highly analytical and consultative sales cycles with ISV customers that are running large scale, global, competitively sourced, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities:

Manage and expand some of our most important ISV customer accounts with a concentration in utility, automotive, public safety and insurance industries.

Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.

Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.

Serve on a cross-functional account team with representatives from product, finance, support, and services teams.

Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.

Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

Generates and maintains an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications:

Possess a total of 7 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales.

Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.

Accountable for relationship management, cross sells, upsells and solutions consulting.

Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.

Analytical account development strategy based on using data to find opportunities and prove value.

Demonstrated track record of managing business forecasts and financial models.

Entrepreneurial mindset with appetite to define process and build programs.

Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.

Excellent verbal and written communication skills.

Bachelor’s Degree or equivalent years of experience.

Desired:

Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.

Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.

Software, SaaS, CPaas or PaaS selling experience.

Travel:

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation:

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.

• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.

• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.

• This role may be eligible to participate in Twilio’s equity plan.

All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until April 30, 2026, but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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About the job This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers.

Responsibilities In this role, you’ll:

• Manage and expand revenue across your book of Strategic Accounts
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.

Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

*Required:

• Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales.
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
• Accountable for relationship management, cross sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
• Analytical account development strategy based on using data to find opportunities and prove value.
• Demonstrated track record of managing business forecasts and financial models.
• Entrepreneurial mindset with appetite to define process and build programs.
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers.
• Excellent verbal and written communication skills.
• Bachelor’s Degree or equivalent years of experience.

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
• Software, SaaS, CPaas or PaaS selling experience.

Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $103,376.00 - $129,220.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $109,120.00 - $136,400.00.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $114,864.00 - $143,580.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until May 30, 2026, but may change based on business needs.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

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As a Strategic Account Executive, you will lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers.

In this role, you’ll:

• Manage and expand some of our most important ISV customer accounts.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner closely with other Twilio teams to identify new revenue opportunities within your [insert vertical or ISV] account portfolio.
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization.
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
• Stay current with industry changes and collaborate with your team and peers to learn and share best practices

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

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You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them modernize the Telecommunications industry and operations with Anthropic's AI solutions.

Key responsibilities include owning and exceeding revenue targets, building and executing territory plans, leading consultative sales processes, and orchestrating internal teams to deliver solutions that meet stringent security, compliance, and procurement requirements.

To succeed in this role, you'll need 8+ years of enterprise sales experience in Japan with significant exposure to Telecommunications sector accounts, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach.

You'll also need a track record of managing complex, long-cycle sales processes and securing strategic deals with government entities by understanding Telecommunications sector procurement requirements and crafting compliant solutions.

Additionally, you'll need demonstrated ability to navigate Telecommunications stakeholder ecosystems, building consensus across multiple departments, budget authorities, and approval layers.

Proven experience exceeding revenue targets by effectively managing pipeline across different government fiscal timelines is also essential.

A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality are also required.

A strategic, analytical approach to identifying opportunities within Japan's Telecommunications sector combined with patient, relationship-focused execution is necessary.

A passion for and/or experience with advanced AI systems is also required, as well as excellent communication skills in both Japanese and English.

In return, you'll receive a competitive base salary and commission structure commensurate with experience, equity participation, comprehensive benefits package, hybrid work model with flexibility, and access to cutting-edge AI technology and world-class research team.

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Job Description

As an experienced Analog Layout Senior Engineer, you will work on custom layout Analog IPs like High Speed IOs, PLL, DLL, Bandgap, High Speed macros for PHY, Clock trees. You will floor plan, power design, signal routing strategy, EMIR awareness, and parasitic optimization for layout blocks from schematics. You will apply Analog Layout techniques to ensure design meets performance with minimum area and good yield. You will build and enhance layout flow for faster, higher quality design processes.

Responsibilities

• Work on custom layout Analog IPs like High Speed IOs, PLL, DLL, Bandgap, High Speed macros for PHY, Clock trees.
• Floor plan, power design, signal routing strategy, EMIR awareness, and parasitic optimization for layout blocks from schematics.
• Apply Analog Layout techniques to ensure design meets performance with minimum area and good yield.
• Build and enhance layout flow for faster, higher quality design processes.
• Perform layout verification for DRC/LVS/ERC/ANT/ESD/DFM.
• Conduct PERC verification for ESD/LUP checks.
• Complete all design quality checks and data quality checks.
• Collaborate with Place and Route engineers to integrate analog layouts into the top level.
• Work with the Package team to ensure the integration of top die and package.
• Participate in design reviews across the global team.
• Engage in package design, including interposer and RDL design.
• Collaborate closely with design teams in Vietnam, USA, Canada, and other countries to ensure the success of the whole product.
• Join research programs to implement new ideas for future products and flows.
• Lead a layout team to complete a full design block.
• Mentor junior layout engineers or interns.

Impact

• Drive the development of high-performance Analog IPs that power cutting-edge technologies.
• Enhance the layout design process for improved efficiency and quality.
• Ensure the robustness and reliability of our designs through meticulous verification processes.
• Contribute to the integration of complex layouts into top-level designs.
• Foster collaboration and knowledge sharing across global teams.
• Mentor and develop the next generation of layout engineers.

Requirements

• BS in Electronics Engineering, Electromechanics, Telecommunications.
• 2+ years of experience in custom layout.
• Proficiency with layout entry tools: Cadence, Synopsys.
• Experience with layout verification tools: Mentor Calibre, Synopsys ICV.
• Understanding of basic semiconductor fabrication processes and MOSFET fundamentals.
• Knowledge of high-speed layout techniques, ESD, Latchup, Antenna, EMIR.
• Experience mentoring/leading junior layout engineers.
• Ability to write layout review presentations and layout verification reports.
• Good English communication skills.

Team

You will join a dynamic and innovative team focused on developing high-performance Analog IPs. Our team collaborates closely with colleagues in Vietnam, USA, Canada, and other countries to ensure the success of our products. We value teamwork, knowledge sharing, and continuous improvement, and we are committed to fostering a supportive and inclusive work environment.

Rewards and Benefits

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

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Your primary responsibilities will include:

• Designing, developing, and optimizing simulation solutions for vECUs
• Taking ownership of feature development from requirements gathering through design, coding, testing, and deployment
• Developing and executing comprehensive unit and integration tests to validate software functionality and reliability
• Participating in code reviews, design discussions, and Agile ceremonies to drive best practices and continuous improvement within the team
• Supporting debugging and issue resolution across both Windows and Linux-based environments
• Designing, developing, and maintaining robust CI/CD workflows to automate build, test, and deployment processes in both local and cloud environments

As a Senior Engineer, you will have the opportunity to work on cutting-edge projects and collaborate with a talented team of engineers to deliver innovative solutions.

If you are a motivated and experienced engineer with a passion for software development and a desire to work on challenging projects, we encourage you to apply for this exciting opportunity.

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Responsibilities:

• Own and exceed revenue targets by winning new major Telecommunications accounts and expanding existing relationships across Japan's government entities and Telecommunications
• Build and execute territory plans, identifying high-value opportunities across national government ministries, prefectural and municipal governments, and quasi-governmental organisations
• Lead consultative sales processes with senior government officials, procurement leaders, and technical stakeholders, positioning AI as a driver for digital government transformation and improved citizen services
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that meet stringent security, compliance, and procurement requirements

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to Telecommunications sector accounts, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
• A track record of managing complex, long-cycle sales processes and securing strategic deals with government entities by understanding Telecommunications sector procurement requirements and crafting compliant solutions
• Demonstrated ability to navigate Telecommunications stakeholder ecosystems, building consensus across multiple departments, budget authorities, and approval layers
• Proven experience exceeding revenue targets by effectively managing pipeline across different government fiscal timelines
• A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality. You are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's Telecommunications sector combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for public benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neural Networks, and more.

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San Francisco

Employment Type

Full time

Department

Scaling

Compensation

• $226K – $378K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Hardware Strategic Sourcing & Partnerships organization is responsible for the global supply of compute infrastructure powering OpenAI’s model training and inference. We lead strategy, supplier engagements, commercial architecture, execution, and long-term enablement across advanced systems including custom silicon, accelerators, CPU platforms, networking, memory, power delivery, cooling, and full rack solutions.

We are a small, high-impact team working across engineering, operations, finance, legal, and executive leadership to scale OpenAI’s fleet worldwide.

About the Role

We are seeking a Sr. Strategic Sourcing Manager to own and lead sourcing strategy and global supplier partnerships for the High Speed Interconnects (e.g., power systems, high-speed interconnect, memory subsystems, networking modules, mechanical enclosures, thermal systems, etc.). You will be the single-threaded leader across supplier strategy, selection, negotiations, and commercial/operational execution.

You will be accountable for enabling massive growth, reducing long-term cost curves, securing supply resilience, and aligning supplier technology roadmaps with OpenAI’s future system architecture needs.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Key Responsibilities

1. Own the category end-to-end: strategy, business case, supplier selection, executive alignment, and operational enablement

1. Lead complex commercial negotiations including MSAs, NRE, cost models, open-book pricing, ramp/capacity commitments, and risk-buy frameworks

1. Build and scale a reliable global supply base with redundancy and geopolitical compliance, including mapping and influencing sub-tier suppliers to ensure resilience across the extended supply chain.

1. Translate engineering requirements into actionable sourcing plans with tier-1 manufacturing partners

1. Drive cost benchmarking and teardown insights to shape long-term cost-down strategies

1. Maintain tight alignment with Operations, Capacity Planning, Finance, and Program Management to ensure supply readiness against growth milestones

1. Build executive-level relationships with suppliers to ensure priority allocation and roadmap synchronization

1. Define scalable sourcing processes and dashboards for risk, cost, and performance transparency

1. Mentor and uplift sourcing peers by role-modeling strong cross-functional leadership and commercial excellence

Qualifications

• 8+ years of strategic sourcing or supplier management experience in advanced electronics, cloud infrastructure, telecom, or semiconductor supply chains

• Demonstrated success owning a category and supplier portfolio at scale (supply assurance, commercial strategy, cost roadmap), including leading complex negotiations

• Strong understanding of electronic and module-level cost drivers (e.g., power, PCBAs, connectors, cooling, memory, networking)

• Proven ability to influence and partner with Engineering, Program Management, Legal, and Finance at senior levels

• Executive presence and ability to communicate clearly in high-stakes supplier and leadership forums

• Comfort with fast-paced ambiguity and decisive decision-making in compressed timelines

Preferred Qualifications

• Experience in hyperscale datacenter supply chain environments

• Familiarity with export controls and high-risk country strategies

• Technical background in \[mechanical/electrical engineering, high-speed IO, thermal systems, or rack-scale architecture\]

• Experience building sourcing playbooks, processes, and scalable operational mechanisms

_To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations

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San Francisco

Employment Type

Full time

Department

Scaling

Compensation

• $226K – $378K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Hardware Strategic Sourcing & Partnerships organization is responsible for the global supply of compute infrastructure powering OpenAI’s model training and inference. We lead strategy, supplier engagements, commercial architecture, execution, and long-term enablement across advanced systems including custom silicon, accelerators, CPU platforms, networking, memory, power delivery, cooling, and full rack solutions.

We are a small, high-impact team working across engineering, operations, finance, legal, and executive leadership to scale OpenAI’s fleet worldwide.

About the Role

We are seeking a Sr. Strategic Sourcing Manager to own and lead sourcing strategy and global supplier partnerships for the Memory Storage & CPUs category (e.g., power systems, high-speed interconnect, memory subsystems, networking modules, mechanical enclosures, thermal systems, etc.). You will be the single-threaded leader across supplier strategy, selection, negotiations, and commercial/operational execution.

You will be accountable for enabling massive growth, reducing long-term cost curves, securing supply resilience, and aligning supplier technology roadmaps with OpenAI’s future system architecture needs.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Key Responsibilities

1. Own the category end-to-end: strategy, business case, supplier selection, executive alignment, and operational enablement

1. Lead complex commercial negotiations including MSAs, NRE, cost models, open-book pricing, ramp/capacity commitments, and risk-buy frameworks

1. Build and scale a reliable global supply base with redundancy and geopolitical compliance, including mapping and influencing sub-tier suppliers to ensure resilience across the extended supply chain.

1. Translate engineering requirements into actionable sourcing plans with tier-1 manufacturing partners

1. Drive cost benchmarking and teardown insights to shape long-term cost-down strategies

1. Maintain tight alignment with Operations, Capacity Planning, Finance, and Program Management to ensure supply readiness against growth milestones

1. Build executive-level relationships with suppliers to ensure priority allocation and roadmap synchronization

1. Define scalable sourcing processes and dashboards for risk, cost, and performance transparency

1. Mentor and uplift sourcing peers by role-modeling strong cross-functional leadership and commercial excellence

Qualifications

• 8+ years of strategic sourcing or supplier management experience in advanced electronics, cloud infrastructure, telecom, or semiconductor supply chains

• Demonstrated success owning a category and supplier portfolio at scale (supply assurance, commercial strategy, cost roadmap), including leading complex negotiations

• Strong understanding of electronic and module-level cost drivers (e.g., power, PCBAs, connectors, cooling, memory, networking)

• Proven ability to influence and partner with Engineering, Program Management, Legal, and Finance at senior levels

• Executive presence and ability to communicate clearly in high-stakes supplier and leadership forums

• Comfort with fast-paced ambiguity and decisive decision-making in compressed timelines

Preferred Qualifications

• Experience in hyperscale datacenter supply chain environments

• Familiarity with export controls and high-risk country strategies

• Technical background in \[mechanical/electrical engineering, high-speed IO, thermal systems, or rack-scale architecture\]

• Experience building sourcing playbooks, processes, and scalable operational mechanisms

_To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.

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