0c2e6b4c-d95 Customer Success Associate (Comet Browser) We are seeking a talented Customer Success Engineer to join our team and support users of the Comet AI browser. In this role, you will help Comet users solve challenging technical issues and maximize value from our AI-native browsing experience.

What you'll do

As a key member of our technical team, you will provide expert guidance to both users and internal teams while driving improvements to customer journeys, in-product workflows, and support processes.

  • Serve as the dedicated technical resource for Comet browser users, providing troubleshooting assistance and guidance on optimal use of the platform.
  • Grow into the go-to technical and troubleshooting expert for Comet, helping both users and internal teams confidently navigate and use the browser.

What you need

  • 3+ years of experience in technical support engineering roles, with a focus on application development.
  • Proven ability to identify technical pain points in both our solutions and our customers' implementations.
  • Experience leveraging AI tools to optimize workflows and improve team efficiency.

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]]> full-time mid hybrid $110K – $130K technical support engineering, application development, AI tools, humble attitude, eagerness to help others, willingness to acquire new knowledge Engineering Technology Perplexity https://logos.yubhub.co/perplexity.ai.png Perplexity is a company that provides AI-native browsing experience through its Comet browser. They are seeking a talented Customer Success Engineer to join their team and support users of the Comet AI browser. https://www.perplexity.ai/ https://jobs.ashbyhq.com/perplexity/5fd49e19-9ebd-4e0a-95c4-f8c4a3eb5fd3 New York City, Belgrade, London 2026-03-04 e9511759-d2c Forward-Deployed Engineer - API Platform We're looking for a Forward-Deployed Engineer to be a hands-on technical partner for our API customers. This is a deeply technical, customer-facing role—equal parts solution architect, developer advocate, and technical program manager.

What you'll do

  • Serve as the dedicated technical partner for strategic API Platform customers, guiding them through architecture design, integration, and optimization.
  • Troubleshoot API performance, grounding quality, and integration challenges—diving directly into code and logs when needed.
  • Prototype example integrations, search workflows, and demos to accelerate adoption and inspire customer innovation.
  • Collaborate with Engineering and Product to resolve high-priority escalations, ensuring minimal downtime and maximum reliability.
  • Capture and synthesize customer feedback to improve API features, SDKs, and developer experience.

What you need

  • 5+ years in technical support engineering, software engineering, or solutions engineering, with direct application development experience.
  • Strong API integration skills—able to design and debug REST/JSON payloads, manage auth flows, and optimize latency.
  • Proven track record of diagnosing complex technical issues across distributed systems, APIs, and customer environments.
  • Excellent communicator who can work with both developer teams and non-technical stakeholders.
  • Bachelor's degree in Computer Science or equivalent hands-on experience.

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]]> full-time senior onsite $205K – $335K technical support engineering, software engineering, solutions engineering, API integration, REST/JSON payloads, auth flows, latency optimization, complex technical issues, distributed systems, APIs, customer environments, search workflows, demos, customer feedback, API features, SDKs, developer experience Engineering Technology Perplexity AI https://logos.yubhub.co/perplexity.com.png Perplexity AI is a company that powers AI-native search, retrieval, and automation for some of the world's most innovative companies. The API Platform is a core infrastructure layer for AI-powered search and automation. https://jobs.ashbyhq.com https://jobs.ashbyhq.com/perplexity/aa511ea8-96e3-42ba-b28f-5e222170bcee New York City, London, San Francisco, Seattle 2026-03-04 925004e9-29a Customer Success Engineer We are seeking a talented Customer Success Engineer to join our team and collaborate directly with our strategic enterprise accounts. In this role, you will be at the forefront of solving challenging technical problems faced by our customers. As a key member of our technical troubleshooting team, you will provide expert guidance to both our customers and internal teams on complex issues within our environment.

What you'll do

  • Serve as the dedicated technical resource and advocate for our most important API and product customers, providing in-depth troubleshooting assistance and educating them on optimal use of our platforms.
  • Become one of the foremost technical and troubleshooting experts for our API and product offerings at Perplexity AI.
  • Partner with the Enterprise, Mobile, and API teams to resolve issues, engaging leaders internally or with customers and coordinating resources across multiple teams as needed.
  • Translate learnings from customer issues into scalable solutions, working with Engineering and Go-To-Market teams to implement improvements.
  • Build strong relationships with customer leaders and operators to ensure the success of their applications.

What you need

  • 5+ years of experience in technical support engineering or software engineering roles, with a focus on application development.
  • Bachelor’s degree in Computer Science or a related field.
  • Proven ability to identify technical pain points in both our solutions and our customers’ implementations.

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]]> contract mid hybrid $62 – $77 per hour technical support engineering, software engineering, application development, AI-powered APIs, deep understanding of the AI and search technology landscape Engineering Technology Perplexity AI https://logos.yubhub.co/perplexity.com.png Perplexity AI is a company that provides AI-powered search and question-answering platform. The Support team at Perplexity AI is dedicated to ensuring that their user experience delivers exceptional value to their diverse user base. https://jobs.ashbyhq.com https://jobs.ashbyhq.com/perplexity/078f6b15-a911-4db0-82b4-83690d72e8c5 San Francisco, New York City 2026-03-04