Responsibilities:

• Lead end-to-end sourcing strategies for technical roles across engineering, data, product, AI, and other specialized functions.
• Conduct market research, competitive intelligence, and talent mapping to inform hiring strategies and pipeline development.
• Proactively identify and engage passive candidates through creative outreach across platforms such as LinkedIn, GitHub, and other talent networks.
• Partner closely with recruiters and hiring managers to align on candidate profiles, calibrate talent, and refine search strategies.
• Build and nurture long-term talent pipelines for critical and hard-to-fill roles, including future-facing skill sets.
• Champion diversity sourcing initiatives to attract underrepresented technical talent.
• Track, analyze, and report on sourcing metrics to continuously optimize outreach effectiveness and pipeline health.
• Maintain accurate candidate data and activity tracking within recruiting systems and dashboards.
• Contribute to process improvements, sourcing best practices, and knowledge sharing within the recruiting team.

Requirements:

• 3+ years of experience sourcing for technical roles in a fast-paced, high-growth environment.
• Demonstrated expertise in advanced sourcing techniques, Boolean search, talent mapping, and market research.
• Strong understanding of technical skill sets, engineering org structures, and emerging technology trends.
• Proven ability to engage and convert passive candidates through thoughtful, personalized outreach.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust with technical leaders.
• Data-driven mindset with experience using sourcing metrics to refine strategy and improve results.
• Ability to manage multiple high-priority searches simultaneously while maintaining quality and attention to detail.

Bonus points:

• Experience sourcing for AI/ML, agentic AI, or other emerging technical domains.
• Experience recruiting or sourcing across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with tools such as Gem, Greenhouse, or other modern sourcing and CRM platforms.
• Experience contributing to employer branding, talent marketing, or community-building initiatives.

Compensation: The expected salary range for this role is $108,819-$158,200.

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Your measure of success is the number of workflows you've permanently transformed and the extent to which those in your group start any task with an AI tool.

Responsibilities:

• Identify and document the highest-leverage workflow transformations within your group's day-to-day work by deeply understanding their processes and outputs
• Build custom tools, agents, automations, and skills tailored to each marketer's specific responsibilities
• Coach and partner with each marketer through a progressive journey: from awareness, to first win, to regular AI integration, to full workflow transformation, to self-sufficiency
• Teach marketers to build and iterate on their own tools over time, creating independence
• Recognize patterns across your cohort and systematically scale what works , a tool built for one marketer should become reusable for their peers
• Document every tool, playbook, and transformation pattern you build so the entire FDA team can use each other's work
• Share wins visibly within your cohort and with leadership to build momentum, inspire, and celebrate success
• Track individual and cohort progress rigorously against a defined maturity model, moving every marketer toward self-sustaining, AI-first work
• Prepare marketers for an agentic future , not just prompt writing, but designing, building, and overseeing autonomous, multi-agent workflows

Who you are:

We're looking for people who have already lived the transformation they'll be driving for others. You've used AI to fundamentally change how you work , not as a novelty, but as your default operating mode.

• You are a deep AI practitioner. You build agents, automations, and tools fluently. You don't just know what AI can do in theory , you've built things that changed how real work gets done. You can build in real time alongside the people you support.
• You are an exceptional coach and communicator. You can meet people wherever they are. You create desire for progress, and you adapt your approach to each person.
• You understand marketing work. You either have direct experience in marketing or can quickly learn the workflows, deliverables, tools, and pressures of your assigned group. You know that understanding someone's work is a prerequisite to transforming it.
• You are a pattern recognizer. When you build something that works for one person, you immediately see how it applies to others. You think in systems, not one-off solutions.
• You are high-caliber, persistent, and versatile. Your skills and experience are valuable across the company. You're the kind of person who could succeed in many roles at Stripe.
• You bias toward action and speed. You'd rather show someone a working proof-of-concept on their own deliverable today than present a polished deck about what's theoretically possible next quarter.
• You are comfortable with ambiguity and evolution. This is a new team building a new operating model. The playbook will be rewritten as we learn. You thrive in that environment.

Minimum requirements:

• 5+ years of professional experience in a role requiring analytical thinking, problem-solving, and cross-functional collaboration
• Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes (not just using AI as a chatbot , building with it)
• Track record of coaching, teaching, or enabling others , formally or informally , with evidence that people you've helped actually changed how they work
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences and adapt your style to different learners
• Comfort working across multiple workstreams and relationships simultaneously (you'll be supporting ~20 marketers at varying stages of their AI journey)

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Responsibilities:

• Work directly with technical leaders to deeply understand the hiring requirements for their team
• Own full-cycle recruiting for technical roles, including sourcing, assessment, closing, and candidate experience
• Build deep understanding of candidate motivations, decision drivers, and long-term goals to effectively guide and close top talent
• Maintain a strong sense of urgency while preserving quality and judgement
• Continuously improve recruiting processes to increase signal, speed, and candidate quality
• Leverage data to: increase candidate ROI, increase candidate conversion rates, build more efficient processes, keep stakeholders informed of hiring trends, and monitor hiring pace
• Proactively source candidates through creative research, networks, and direct outreach
• Ensure an exceptional candidate experience every step of the candidate journey

Basic Qualifications:

• 5+ years of experience recruiting for technical roles at fast-paced, hyper-growth environments, whether it be agency or in-house
• Strong understanding of the technical talent landscape and how top talent evaluates opportunities
• Demonstrated success sourcing and closing highly competitive technical candidates
• Outcome-oriented recruiter with strong analytical skills and a proven track record of data-driven decision-making with the ability to thrive in ambiguity
• Highly thoughtful communicator who considers message, context, and candidate’s perspective

Preferred Skills and Experience:

• Exceptional judgement and intellectual curiosity
• Strong sense of ownership and accountability for outcomes
• Genuine alignment with xAI’s mission and a strong desire to contribute to it
• Experience working with Greenhouse ATS
• Experience supporting hiring events and driving various actions post event to understand ROI

Compensation and Benefits:

$130,000 - $210,000 USD

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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This role requires creativity, persistence, and strong business acumen to engage passive candidates and position Brex as an employer of choice. You'll also play a key role in strengthening our diversity sourcing strategies and continuously improving sourcing processes and tools.

Responsibilities:

• Lead end-to-end sourcing strategies for technical roles across engineering, data, product, AI, and other specialized functions.
• Conduct market research, competitive intelligence, and talent mapping to inform hiring strategies and pipeline development.
• Proactively identify and engage passive candidates through creative outreach across platforms such as LinkedIn, GitHub, and other talent networks.
• Partner closely with recruiters and hiring managers to align on candidate profiles, calibrate talent, and refine search strategies.
• Build and nurture long-term talent pipelines for critical and hard-to-fill roles, including future-facing skill sets.
• Champion diversity sourcing initiatives to attract underrepresented technical talent.
• Track, analyze, and report on sourcing metrics to continuously optimize outreach effectiveness and pipeline health.
• Maintain accurate candidate data and activity tracking within recruiting systems and dashboards.
• Contribute to process improvements, sourcing best practices, and knowledge sharing within the recruiting team.

Requirements:

• 3+ years of experience sourcing for technical roles (e.g., software engineering, infrastructure, data, product, AI) in a fast-paced, high-growth environment.
• Demonstrated expertise in advanced sourcing techniques, Boolean search, talent mapping, and market research.
• Strong understanding of technical skill sets, engineering org structures, and emerging technology trends.
• Proven ability to engage and convert passive candidates through thoughtful, personalized outreach.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust with technical leaders.
• Data-driven mindset with experience using sourcing metrics to refine strategy and improve results.
• Ability to manage multiple high-priority searches simultaneously while maintaining quality and attention to detail.

Bonus points:

• Experience sourcing for AI/ML, agentic AI, or other emerging technical domains.
• Experience recruiting or sourcing across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with tools such as Gem, Greenhouse, or other modern sourcing and CRM platforms.
• Experience contributing to employer branding, talent marketing, or community-building initiatives.

Compensation: The expected salary range for this role is CA$96,300–$140,000.

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This role requires creativity, persistence, and strong business acumen to engage passive candidates and position Brex as an employer of choice. You'll also play a key role in strengthening our diversity sourcing strategies and continuously improving sourcing processes and tools.

As a Senior Technical Sourcer, you will lead end-to-end sourcing strategies for technical roles across engineering, data, product, AI, and other specialized functions. You'll conduct market research, competitive intelligence, and talent mapping to inform hiring strategies and pipeline development. You'll proactively identify and engage passive candidates through creative outreach across platforms such as LinkedIn, GitHub, and other talent networks.

You'll partner closely with recruiters and hiring managers to align on candidate profiles, calibrate talent, and refine search strategies. You'll build and nurture long-term talent pipelines for critical and hard-to-fill roles, including future-facing skill sets. You'll champion diversity sourcing initiatives to attract underrepresented technical talent.

You'll track, analyze, and report on sourcing metrics to continuously optimize outreach effectiveness and pipeline health. You'll maintain accurate candidate data and activity tracking within recruiting systems and dashboards. You'll contribute to process improvements, sourcing best practices, and knowledge sharing within the recruiting team.

Requirements:

• 3+ years of experience sourcing for technical roles (e.g., software engineering, infrastructure, data, product, AI) in a fast-paced, high-growth environment.
• Demonstrated expertise in advanced sourcing techniques, Boolean search, talent mapping, and market research.
• Strong understanding of technical skill sets, engineering org structures, and emerging technology trends.
• Proven ability to engage and convert passive candidates through thoughtful, personalized outreach.
• Excellent communication and stakeholder management skills, with the ability to influence and build trust with technical leaders.
• Data-driven mindset with experience using sourcing metrics to refine strategy and improve results.
• Ability to manage multiple high-priority searches simultaneously while maintaining quality and attention to detail.

Bonus points:

• Experience sourcing for AI/ML, agentic AI, or other emerging technical domains.
• Experience recruiting or sourcing across multiple geographies (e.g., US, Canada, LATAM).
• Familiarity with tools such as Gem, Greenhouse, or other modern sourcing and CRM platforms.
• Experience contributing to employer branding, talent marketing, or community-building initiatives.

Compensation: The expected salary range for this role is $108,819-$158,200. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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We're looking for a highly skilled Member of Technical Staff to join our team at xAI. As a key member of our team, you will design, build, and optimize integrations between xAI's frontier models and international government systems, platforms, and data environments.

Responsibilities:

• Design, build, and optimize integrations between xAI's frontier models and international government systems, platforms, and data environments
• Develop secure, scalable solutions for use cases such as policy analysis, edtech, scientific research support, public health modeling, regulatory workflows, and citizen-facing services across diverse global contexts
• Collaborate on custom SDKs, APIs, developer tools, and documentation tailored for international government and enterprise developers
• Partner with international agency stakeholders to understand requirements, prototype solutions, and iterate rapidly based on real-world feedback, including during on-site assignments
• Contribute to safe deployment practices, including red-teaming, bias evaluation, output filtering, and explainability features for high-stakes non-classified applications in varied regulatory landscapes
• Fine-tune and adapt xAI models for specific international government use cases, incorporating custom guardrails and evaluation frameworks to ensure alignment with mission objectives and ethical guidelines
• Ship production-grade code and features with a bias toward speed, simplicity, and measurable impact

Basic Qualifications:

• 4+ years of hands-on software engineering experience building scalable systems, APIs, or AI/ML applications (strong Python proficiency required; other languages a plus)
• Experience fine-tuning AI models for government or mission-critical use cases, including building evaluations and ensuring safety and performance
• Experience deploying complex AI and data systems in sovereign environments, ensuring compliance with international regulations for technology and AI in government or public sector settings
• Willingness and ability to undertake travel and international assignments to regions such as the Americas, Asia, and the Middle East and potentially more.
• Strong product sensibility: ability to translate ambiguous stakeholder needs into concrete technical solutions
• Demonstrated ability to write clean, maintainable, high-performance code under tight timelines
• Exceptional problem-solving skills and intellectual curiosity,you thrive on hard, ambiguous challenges
• Excellent communication skills; you can explain complex technical concepts to non-technical partners clearly and concisely

Preferred Skills and Experience:

• Prior work on AI safety, governance, red-teaming, or responsible AI deployment
• Experience with cloud platforms (AWS, GCP, Azure), containerization (Docker/Kubernetes), or API orchestration
• Background in policy-adjacent technical roles, civic tech, or public-interest technology with an international focus
• Contributions to open-source AI projects or developer tools

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You will serve as the primary bridge between international government stakeholders and xAI's engineering, research, and product teams,driving adoption of AI for civilian and public-sector use cases such as policy analysis, public health modelling, education, scientific research support, regulatory workflows, disaster response, and citizen services.

Responsibilities:

• Lead problem discovery, requirements gathering, and product scoping with key South American government customers and organisations, often on-site during international assignments and travel.
• Support the full lifecycle of engagements: from initial outreach and proposal development through solution design, prototyping, deployment, integration, and ongoing optimisation.
• Meet customers on-site to deploy xAI models/products in their environments, integrate with existing systems, or enable cloud-based access,working closely alongside applied engineers and technical teams.
• Identify customer pain points, translate mission needs into technical specifications, and collaborate with xAI teams to customise or build LLM-powered solutions tailored to regional priorities.
• Ensure solutions comply with relevant international and regional regulations (e.g., data protection, sovereignty, and ethical AI guidelines).
• Analyse system performance (logs, prompts, outputs) to drive reliability, effectiveness, and continuous improvement.
• Build and maintain strong relationships with government stakeholders, multilateral organisations, and partners across South America.
• Contribute to new business development, including preparing proposals, demos, and strategic roadmaps aligned with xAI's capabilities

Basic Qualifications:

• Proven experience partnering with international government agencies, regional/local administrations, multilateral organisations, or public-sector entities on AI, software, data, or technology initiatives (experience in South America or Latin American markets strongly preferred).
• 5+ years in government relations, public sector consulting, solution engineering, product management, or customer-facing technical roles,ideally involving complex deployments or enterprise-scale AI/software projects.
• Strong understanding of AI applications in public sector contexts (e.g., policy, healthcare, education, environment, or emergency management).
• Excellent communication and presentation skills; ability to translate technical concepts for non-technical government audiences and vice versa.
• Willingness and ability to travel internationally (primarily South America, up to 30-50% as needed).
• Bachelor's degree or equivalent experience in a relevant field (e.g., international relations, computer science, public policy, engineering)

Preferred Skills and Experience:

• Direct experience working with South American governments or organisations (e.g., Argentina, Chile, Colombia, Peru, Honduras or multilateral bodies like OAS/IDB).
• Familiarity with regional data protection regulations, sovereignty requirements, or ethical AI frameworks in Latin America.
• Technical background (e.g., experience with LLMs, APIs, cloud deployments, or data analysis) or proven ability to work closely with engineering teams.
• Fluency in Spanish and/or Portuguese (in addition to English) is highly desirable.
• Track record of delivering high-impact projects under tight timelines in dynamic or resource-constrained environments

Compensation and Benefits: $180,000 - $440,000 USD Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks

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At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are a skilled and passionate engineer with expertise in system design, embedded firmware, digital design, and verification with over 8+ years of experience. You are a skilled engineer with technical leadership, strategic thinking, and ability to model, architect, and validate mixed-signal SoC development, seeking to make a tangible impact in the semiconductor industry. You value collaboration and mentorship, welcoming opportunities to both learn from and share knowledge with your peers. Your experience with memory interface protocols such as DDR, LPDDR and HBM enables you to quickly contribute to our next-generation solutions.

Technical knowledge in latest DDR, LPDDR, MRDIMM and DFI protocols, with a proven track record in working successfully in IP product developments while focused on verification. You thrive in a matrixed, international, and team-oriented environment with multiple stakeholders. Work hands-on, having a collaborative mindset, thinking clearly and concisely when capturing requirements, and maintaining a proactive attitude to achieve results. You are passionate about right first-time development, ensuring traceability of all verification requirements and covering the whole ecosystem of Controller and PHY.

You bring knowledge of system, digital, firmware design, high-speed memory interface skills. Your experience includes delivering "best-in-class" solutions for protocols like DDR, LPDDR, and HBM. You are highly proficient in creating and using robust verification environments using UVM methodology and System Verilog, and you leverage system level modeling using advanced tools such as MATLAB and scripting languages, Perl, Python, and C++ to automate design and validation flows.

What You’ll Be Doing:

• Developing and optimizing embedded firmware for advanced DDR/LPDDR/HBM memory interface PHYs
• Contributing and collaborating with hardware teams to analyze and debug embedded firmware
• Optimizing and developing new PHY training algorithms using system level modeling tools
• Collaborating closely with analog, digital, and hardware teams to ensure overall system integrity
• Bridging the gap between pre- and post-silicon verification to ensure best-in-class customer support
• Developing and deploying tests on silicon as part of bring up plan with extensive knowledge of the design internals
• Reproducing silicon failures on FPGA/Emulation to identify root causes
• Fostering technical excellence and knowledge sharing across the organization.

The Impact You Will Have:

• Enhancing cross-functional collaboration to improve product quality and end customer satisfaction.
• Evolving/adopting and integrating best-in-class methodologies within the organization for fast silicon bring-up
• Standardizing and optimizing workflows to increase efficiency and compliance.
• Accelerating product innovation and time-to-market by establishing best practices to bridge the gap between architecture and physical implementation using system modeling, functional simulation emulation, and system integration.
• Directly impact customer success by providing guidance, technical support, and innovative solutions.
• Champion diversity and inclusion, ensuring a respectful and opportunity-rich workplace for all team members.

What You’ll Need:

• 8+ years of experience in Firmware, ASIC design, verification, system validation, and technical roles.
• Be results driven
• Proven leadership in developing, optimizing, and verifying SW/HW using UVM-based co-verification environment.
• Advanced scripting proficiency in Shell, Perl, Python, and C++ for workflow automation and process improvement.
• In-depth knowledge of system-level validation for high-speed interface PHY
• Proven track record of working cross-functionally and driving issues to closure
• Knowledge of mixed-signal design
• Experience in working in cross-functional collaborations
• Be an excellent communicator and a beacon for change

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

Inclusion and Diversity:

Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.

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Manager, AI Success Engineers - NYC

Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• $266K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The AI Success Engineering team turns breakthrough AI products into enterprise-scale impact. We partner closely with customers to move from experimentation to real-world transformation, owning adoption, technical readiness, and long-term value realization. The team accelerates delivery in production and shapes how OpenAI’s products drive measurable business outcomes. We work cross-functionally with Sales, Solutions Architecture, Technical Success, and Product to bring frontier AI safely and successfully to market.

About the Role

We are seeking a senior technical leader to manage and scale a high-performing team of AI Success Engineers. This team owns post-sale technical success for ChatGPT Enterprise, driving customer onboarding, activation, and adoption through structured programs, enablement, and change-management playbooks.

AI Success Engineers are deeply technical and hands-on, supporting customers with advanced capabilities including connectors, Codex, custom GPTs, and other frontier features as they are released. They partner closely with customer stakeholders to ensure solutions are deployed effectively, adopted broadly, and delivering real business impact.

In this role, you will set team strategy, ensure strong execution and technical rigor, and build mechanisms that enable scale, consistency, and operational excellence—while staying close to customers and the field.

This role is based in New York or San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected.

In This Role, You Will

• Own the strategy and operating model for the AI Success Engineering team, ensuring alignment with OpenAI’s objectives and customer needs

• Hire, lead, mentor, and develop a high-performing team of AI Success Engineers with strong technical foundations and customer impact

• Oversee successful post-sale adoption of OpenAI products across enterprises, digital-native companies, and high-growth organizations

• Ensure technical readiness and adoption of advanced OpenAI capabilities, partnering closely with customers on real-world use cases

• Represent the voice of the customer to inform product development and commercial strategy

• Establish operating rhythms (e.g., leadership rollups, knowledge-sharing forums, best-practice exchanges) to drive consistency and scalability

• Build scalable programs, playbooks, and operating mechanisms that support long-term customer success

• Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to deliver a unified customer experience

You’ll Thrive in This Role If You

• Have 8+ years of experience leading technical teams, including 3+ years managing post-sales technical roles such as customer engineering, solutions engineering, deployment, or professional services in enterprise SaaS or AI environments

• Have a proven track record scaling technical teams and operating models in high-growth environments

• Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams

• Can engage and influence executive stakeholders within complex, global organizations

• Are a strong communicator who can bridge technical depth and business outcomes

• Have experience with Generative AI (preferred) or adjacent SaaS platforms

• Operate with humility, ownership, and a bias toward action to ensure customer and team success

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we are committed to researching and developing AI in a responsible way.

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Manager, AI Success Engineers - San Francisco

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $266K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The AI Success Engineering team turns breakthrough AI products into enterprise-scale impact. We partner closely with customers to move from experimentation to real-world transformation, owning adoption, technical readiness, and long-term value realization. The team accelerates delivery in production and shapes how OpenAI’s products drive measurable business outcomes. We work cross-functionally with Sales, Solutions Architecture, Technical Success, and Product to bring frontier AI safely and successfully to market.

About the Role

We are seeking a senior technical leader to manage and scale a high-performing team of AI Success Engineers. This team owns post-sale technical success for ChatGPT Enterprise, driving customer onboarding, activation, and adoption through structured programs, enablement, and change-management playbooks.

AI Success Engineers are deeply technical and hands-on, supporting customers with advanced capabilities including connectors, Codex, custom GPTs, and other frontier features as they are released. They partner closely with customer stakeholders to ensure solutions are deployed effectively, adopted broadly, and delivering real business impact.

In this role, you will set team strategy, ensure strong execution and technical rigor, and build mechanisms that enable scale, consistency, and operational excellence—while staying close to customers and the field.

This role is based in New York or San Francisco and follows a hybrid schedule of three days per week in office. Regional travel is expected.

In This Role, You Will

• Own the strategy and operating model for the AI Success Engineering team, ensuring alignment with OpenAI’s objectives and customer needs

• Hire, lead, mentor, and develop a high-performing team of AI Success Engineers with strong technical foundations and customer impact

• Oversee successful post-sale adoption of OpenAI products across enterprises, digital-native companies, and high-growth organizations

• Ensure technical readiness and adoption of advanced OpenAI capabilities, partnering closely with customers on real-world use cases

• Represent the voice of the customer to inform product development and commercial strategy

• Establish operating rhythms (e.g., leadership rollups, knowledge-sharing forums, best-practice exchanges) to drive consistency and scalability

• Build scalable programs, playbooks, and operating mechanisms that support long-term customer success

• Partner cross-functionally with Sales, Solutions Architecture, Solutions Engineering, and Product to deliver a unified customer experience

You’ll Thrive in This Role If You

• Have 8+ years of experience leading technical teams, including 3+ years managing post-sales technical roles such as customer engineering, solutions engineering, deployment, or professional services in enterprise SaaS or AI environments

• Have a proven track record scaling technical teams and operating models in high-growth environments

• Have experience designing or owning coverage models, staffing strategies, and engagement frameworks for post-sales technical teams

• Can engage and influence executive stakeholders within complex, global organizations

• Are a strong communicator who can bridge technical depth and business outcomes

• Have experience with Generative AI (preferred) or adjacent SaaS platforms

• Operate with humility, ownership, and a bias toward action to ensure customer and team success

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must ensure that our products are developed and used responsibly.

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What you'll do

• Leading PHY protocol assessment work, translating standard requirements into PHY block level specifications and verification methodologies.
• Collaborating closely with design teams to conduct rapid studies, evaluate solutions, and assess tradeoffs for design issues.

What you need

• Master’s degree in Electronic Engineering or related field.
• Minimum 8 years of experience in SerDes design, communications protocols, or related technical roles.

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