Job Title: Systems Designer, New Player Experience (Apex Legends)

Location: Los Angeles CA, Vancouver BC, Madison WI

Work Model: Hybrid

Respawn Entertainment

Founded in 2010, Respawn was created with the philosophy that when talented people have creative freedom, they’ll make extraordinary games that achieve the unexpected. Respawn Entertainment is the Academy Award-winning studio behind Apex Legends, Titanfall, and Star Wars™ Jedi titles. Join us to help shape the future of one of the world’s leading live service franchises.

Respawn Entertainment is seeking an experienced Systems Designer to define and evolve the first-time user experience (FTUE) for Apex Legends. In this role, you will shape how new players enter, learn, and fall in love with the Apex Games , crafting onboarding flows, tutorials, pacing, and early progression systems that set up players for long-term engagement and success. You will report to the Senior Systems Director and collaborate with cross-disciplinary partners to ensure a world-class introduction for new players within our live service ecosystem.

As a Systems Designer focusing on the First Time User Experience (FTUE), you will lead the conception, design, tuning, and iteration of onboarding and early journey systems that welcome players into Apex Legends. You will partner with product, UX, UI, analytics, and live operations teams to craft learning moments that feel intuitive, rewarding, and aligned with the game’s competitive expression. You will balance education with excitement to help players quickly feel confident and connected to the Apex Games experience.

Responsibilities

• Own the design and iteration of onboarding and first-time user experience systems, guiding players from first session to core engagement

• Help define and evolve post-FTUE player development systems that support the journey from onboarding to competitive mastery

• Design systems that introduce and educate players on new features, modes, and content as they come online

• Partner with cross-functional teams to build intuitive, scalable flows that teach, motivate, and retain new players

• Use player data, research, and live insights to identify friction points and continuously improve the early player journey

• Communicate design goals and advocate for accessible, player-first experiences that set up long-term success

Qualifications

• 3+ years of systems design experience on live service games with significant work on onboarding, tutorials, or core progression flows

• Deep understanding of player psychology, motivation, learning curves, and how to design onboarding that scales across diverse player types

• Demonstrated ability to leverage analytics and playtesting data to refine and tune complex systems

• Experience working closely with UX/UI disciplines to deliver polished experiences

• Strong documentation, communication, and collaboration skills

• Passion for Apex Legends and live service games with a keen sense of how onboarding shapes retention

• Experience designing onboarding or FTUE for competitive multiplayer or battle-royale games

• Familiarity with live service engagement loops and retention mechanics

• Experience running live A/B tests and iterating based on player data

• Experience with scripting, data tools, or technical implementation to support prototyping and iteration of onboarding systems

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Job Title: Lead Systems Designer – Player Progression & Reward Systems (Apex Legends)

Respawn Entertainment is looking for a passionate and experienced Lead Systems Designer to shape and evolve the player progression and reward ecosystems of Apex Legends. In this role, you will help define experiences that motivate, delight, and retain players throughout their journey in the Apex Games - balancing fun, fairness, and long-term engagement in a live service context. You will work closely with design, UX, product management, analytics, and engineering partners to drive systems that elevate the Apex Legends franchise.

Responsibilities:

• Own the design and iteration of player progression and reward systems, including leveling, challenges, and long-term engagement loops
• Create high-level documentation that clarifies the vision and goals of various systems and how they interact with other parts of the game
• Write detailed design documents that fuels implementation and fully works out the nuances of progression systems
• Create progression system models in tools like Excel, Google Sheets, or languages like Python to iterate on and balance complex and interconnected systems
• Partner with cross-functional teams to build, ship, and scale player-centric systems that support key game goals
• Use data, player insights, and live performance to inform decisions and continuously improve system outcomes
• Communicate designs, goals, and trade-offs clearly while advocating for player-first, high-quality experiences

Qualifications:

• 10+ years of systems design experience on live service games, with demonstrable work on progression and/or reward systems
• Strong collaboration skills and experience communicating design intent to cross-disciplinary teams
• Deep understanding of live service engagement loops, player motivation models, and meta-progression frameworks
• Expertise in game progression and the under the hood work drives it
• Experience leveraging analytics and player feedback to iterate and improve system outcomes
• Ability to create high-quality design documents and prototypes that clearly articulate goals, success metrics, and implementation assumptions
• Passion for competitive and live service games, especially Apex Legends and similar titles
• Competitive multiplayer experience
• Familiarity with balancing economies, player retention mechanics, or incentive structures
• Experience with scripting, data tools, or technical implementation that enables rapid prototyping and iteration of systems

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At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

As a business partner to our Solutions team, you will work closely with Solutions leadership to be an expert in the technical sales and implementation aspects of our business. You'll work closely with leadership to develop detailed staffing plans in unison with our delivery forecasts, analyze & optimize Solutions team performance, build process that allow us to better assess required capacity, develop processes and KPIs to drive Solutions efficiency and support the rapid evolution of our technical pre-sales and post-sales motions.

Strategic Demand & Capacity Planning & Execution

• Work with Solutions leadership to proactively develop a forward-looking demand planning model aligned to our forecast including: resource allocation, staffing ratios across regions & sales segments, and related technical deployment metrics.
• Maintain excellence through business reviews and operating cadences to help achieve deployment targets and technical implementation objectives
• Support the development of staffing and scaling plans across all AAI roles and act as a strategy partner to the Head of Applied AI on organization and role design

Data-Driven Decision Support

• Identify and operationalize the right metrics to optimize the AAI team impact on customer success & revenue
• Create and maintain reporting mechanisms around technical implementation KPIs
• Synthesize tangible, strategic recommendations that can be deployed cross-functionally

Technical Go-to-Market Execution

• Develop frameworks to standardize how the AAI team approaches different customer technical needs within and across segments.
• Identify opportunities for experiment-driven improvements in the technical sales and implementation process
• Coordinate staffing needs for high-priority customers and segments, ensuring appropriate technical expertise is available

Cross-Functional Collaboration

• Work closely with sales teams, product development, and revenue operations to align technical implementation capabilities with customer needs
• Support the development of professional services offerings and technical engagement models that maximize customer success
• Collaborate with product teams to ensure AAI team feedback is incorporated into the product roadmap
• Help prepare materials for executive reviews highlighting technical implementation successes and challenges

About you

• Experience leading or working within sales engineering, technical implementation, and/or technical professional services teams, with additional background in strategy, operations, or management consulting
• Strong experience delivering successful customer outcomes in enterprise software environments
• Deep experience with technical sales and/or professional services analytics, Salesforce, and ideally data warehouses/BI tools such as Looker, Hex, BIgQuery, etc.
• Proven track record of optimizing technical sales and implementation team operations in a high-growth environment
• Ability to build trust with and influence a variety of stakeholders, including technical teams, sales leadership, and product managers
• A healthy balance of technical knowledge with StratOps business acumen and the highest internal bar for excellence
• Disciplined project management and exceptional communication abilities, particularly in translating technical concepts for business audiences
• An ability to pull signal through noise and an internal drive to create clarity around complex challenges
• Technical understanding of AI implementation, use case applications, and scaling challenges strongly preferred
• Bachelor's degree required; MBA or advanced degree preferred
• Experience working in a constantly changing environment with multiple internal stakeholders
• Demonstrated ability to collaborate with cross-functional teams
• Strong written and verbal communication skills in English (native) and, ideally, other European languages

Benefits

France

• Competitive cash salary and equity
• Daily lunch vouchers: Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company
• Sport: Enjoy discounted access to gyms and fitness studios through our Wellpass partnership
• Transportation: Monthly contribution to a mobility pass via Betterway
• Health: Full health insurance for you and your family
• Parental: Generous parental leave policy
• Visa sponsorship
• Coaching: we offer BetterUp coaching on a voluntary basis

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This role is ideal for technical architects who don't just "code," but who understand how to build and connect complex systems (GHL, Twilio, Ads, Dashboards) to automate lead flow and maximize conversion. You must understand both technical execution and revenue logic to ensure the systems you build actually drive growth.

Work Model: Remote | Full-Time (8 hours/day minimum)

What You’ll Own

• Build & Connect Growth Stacks: Architect end-to-end systems including GoHighLevel (GHL), Twilio, and CRM integrations.
• Automate Lead Flow: Design and execute technical workflows that convert outbound traffic into revenue opportunities.
• System Optimization: Debug and optimize the entire technical system to ensure zero leakage in the lead-to-revenue funnel.
• Technical Implementation: Deliver high-impact, ROI-focused system demonstrations to founders.
• CRM & Data Management: Ensure data flows correctly between marketing tools and sales dashboards for accurate reporting.
• Maintain System Health: Provide structured end-of-day reporting on system performance and automation stability.
• Partner with Client Success: Work alongside consultants to translate business ideas into functional, AI-powered technical realities.

Requirements

Experience

• 3–5+ years of proven experience building GTM (Go-To-Market) systems or RevOps.
• Expert-level mastery of GoHighLevel (GHL) and Make/Zapier (Mandatory).
• Proven experience connecting technical tools (Twilio, Apollo, Ads) to drive business outcomes.
• Experience working with mid-to-high-ticket service businesses.
• Experience in a fast-paced, aggressively growing startup environment.

Skills

• Fluent English (A Must Have).
• Technical Problem-Solver: Able to uncover system "red flags" and debug complex integration errors independently.
• Commercially Strong: Understands business models, ROI, and how technical builds impact a founder’s bottom line.
• Systems Thinking: Able to manage multiple client contexts and niches simultaneously without losing focus.
• Strong Documentation: Clear written communication for handing off technical builds to internal teams.

Mindset

• Extreme Ownership: Takes full responsibility for the stability and success of the build.
• Efficiency-Driven: Focused on building scalable systems that work without constant manual intervention.
• High Technical Resilience: Thrives under the pressure of a scaling global business.
• Continuous Learner: Stays at the forefront of AI automations and prompt engineering.

Success Metrics

• 100% Build Accuracy: Systems are delivered to clients without technical errors or broken links.
• 95%+ Automation Uptime: Lead flows and conversion triggers run without interruption.
• Lead-to-Revenue Efficiency: Significant reduction in manual tasks for clients via your automations.
• Fast Implementation Cycles: Meeting delivery deadlines for growth system deployments.
• System Scalability: Infrastructure remains stable as lead volume increases.

Benefits

**Why This Role Stands Out

• Competitive full-time compensation
• Fully remote flexibility
• Direct impact on revenue growth
• Work alongside experienced commercial leaders
• Operate in a high-performance sales culture
• Significant upside for top performers
• Long-term growth within a scaling global business

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This role is ideal for technical architects who don't just 'code,' but who understand how to build and connect complex systems (GHL, Twilio, Ads, Dashboards) to automate lead flow and maximize conversion. You must understand both technical execution and revenue logic to ensure the systems you build actually drive growth.

Work Model: Remote | Full-Time (8 hours/day minimum)

What You’ll Own

• Build & Connect Growth Stacks: Architect end-to-end systems including GoHighLevel (GHL), Twilio, and CRM integrations.
• Automate Lead Flow: Design and execute technical workflows that convert outbound traffic into revenue opportunities.
• System Optimization: Debug and optimize the entire technical system to ensure zero leakage in the lead-to-revenue funnel.
• Technical Implementation: Deliver high-impact, ROI-focused system demonstrations to founders.
• CRM & Data Management: Ensure data flows correctly between marketing tools and sales dashboards for accurate reporting.
• Maintain System Health: Provide structured end-of-day reporting on system performance and automation stability.
• Partner with Client Success: Work alongside consultants to translate business ideas into functional, AI-powered technical realities.

Requirements

Experience

• 3–5+ years of proven experience building GTM (Go-To-Market) systems or RevOps.
• Expert-level mastery of GoHighLevel (GHL) and Make/Zapier (Mandatory).
• Proven experience connecting technical tools (Twilio, Apollo, Ads) to drive business outcomes.
• Experience working with mid-to-high-ticket service businesses.
• Experience in a fast-paced, aggressively growing startup environment.

Skills

• Fluent English (A Must Have).
• Technical Problem-Solver: Able to uncover system 'red flags' and debug complex integration errors independently.
• Commercially Strong: Understands business models, ROI, and how technical builds impact a founder's bottom line.
• Systems Thinking: Able to manage multiple client contexts and niches simultaneously without losing focus.
• Strong Documentation: Clear written communication for handing off technical builds to internal teams.

Mindset

• Extreme Ownership: Takes full responsibility for the stability and success of the build.
• Efficiency-Driven: Focused on building scalable systems that work without constant manual intervention.
• High Technical Resilience: Thrives under the pressure of a scaling global business.
• Continuous Learner: Stays at the forefront of AI automations and prompt engineering.

Success Metrics

• 100% Build Accuracy: Systems are delivered to clients without technical errors or broken links.
• 95%+ Automation Uptime: Lead flows and conversion triggers run without interruption.
• Lead-to-Revenue Efficiency: Significant reduction in manual tasks for clients via your automations.
• Fast Implementation Cycles: Meeting delivery deadlines for growth system deployments.
• System Scalability: Infrastructure remains stable as lead volume increases.

Benefits

**Why This Role Stands Out

• Competitive full-time compensation
• Fully remote flexibility
• Direct impact on revenue growth
• Work alongside experienced commercial leaders
• Operate in a high-performance sales culture
• Significant upside for top performers
• Long-term growth within a scaling global business

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This role is ideal for technical architects who don't just "code," but who understand how to build and connect complex systems (GHL, Twilio, Ads, Dashboards) to automate lead flow and maximize conversion. You must understand both technical execution and revenue logic to ensure the systems you build actually drive growth.

As a Growth Systems Engineer, you will:

• Build & Connect Growth Stacks: Architect end-to-end systems including GoHighLevel (GHL), Twilio, and CRM integrations.
• Automate Lead Flow: Design and execute technical workflows that convert outbound traffic into revenue opportunities.
• System Optimization: Debug and optimize the entire technical system to ensure zero leakage in the lead-to-revenue funnel.
• Technical Implementation: Deliver high-impact, ROI-focused system demonstrations to founders.
• CRM & Data Management: Ensure data flows correctly between marketing tools and sales dashboards for accurate reporting.
• Maintain System Health: Provide structured end-of-day reporting on system performance and automation stability.
• Partner with Client Success: Work alongside consultants to translate business ideas into functional, AI-powered technical realities.

Requirements:

• 3–5+ years of proven experience building GTM (Go-To-Market) systems or RevOps.
• Expert-level mastery of GoHighLevel (GHL) and Make/Zapier (Mandatory).
• Proven experience connecting technical tools (Twilio, Apollo, Ads) to drive business outcomes.
• Experience working with mid-to-high-ticket service businesses.
• Experience in a fast-paced, aggressively growing startup environment.

Skills:

• Fluent English (A Must Have).
• Technical Problem-Solver: Able to uncover system "red flags" and debug complex integration errors independently.
• Commercially Strong: Understands business models, ROI, and how technical builds impact a founder's bottom line.
• Systems Thinking: Able to manage multiple client contexts and niches simultaneously without losing focus.
• Strong Documentation: Clear written communication for handing off technical builds to internal teams.

Mindset:

• Extreme Ownership: Takes full responsibility for the stability and success of the build.
• Efficiency-Driven: Focused on building scalable systems that work without constant manual intervention.
• High Technical Resilience: Thrives under the pressure of a scaling global business.
• Continuous Learner: Stays at the forefront of AI automations and prompt engineering.

Success Metrics:

• 100% Build Accuracy: Systems are delivered to clients without technical errors or broken links.
• 95%+ Automation Uptime: Lead flows and conversion triggers run without interruption.
• Lead-to-Revenue Efficiency: Significant reduction in manual tasks for clients via your automations.
• Fast Implementation Cycles: Meeting delivery deadlines for growth system deployments.
• System Scalability: Infrastructure remains stable as lead volume increases.

Benefits:

• Competitive full-time compensation
• Fully remote flexibility
• Direct impact on revenue growth
• Work alongside experienced commercial leaders
• Operate in a high-performance sales culture
• Significant upside for top performers
• Long-term growth within a scaling global business

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As a key member of our team, you will implement UI and HUD features in-game, using design specs, wireframes, and prototypes as a guide. You will collaborate closely with XD Technical Leads, Engineers, and UI Artists to ensure your work aligns with both the creative vision and technical constraints.

Key Responsibilities:

• Implement UI and HUD features in-game, using design specs, wireframes, and prototypes as a guide.
• Collaborate closely with XD Technical Leads, Engineers, and UI Artists to ensure your work aligns with both the creative vision and technical constraints.
• Build UI systems using proprietary or third-party tools such as Unreal, Unity, or internal engines.
• Help define and apply best practices for scalable, modular, and maintainable UI architecture, especially in a live service context.
• Translate visual UI concepts into interactive, responsive, and performant in-game experiences.
• Iterate on menus, HUDs, and interactive elements based on playtest feedback, usability insights, and technical goals.
• Provide feedback and support to more junior team members, contributing to knowledge sharing and documentation.
• Work with QA and Production to track and resolve bugs, polish interactions, and meet performance targets from development to launch and beyond.
• Champion UI consistency, accessibility, and usability across the product.

Requirements:

• 5+ years of experience working in UI/UX design and technical implementation within games or interactive media.
• Hands-on experience with game engines such as UMG (Unreal Motion Graphics UI Designer), Unity, or proprietary tools, particularly in UI systems development.
• Solid scripting abilities (e.g., C#, JavaScript, Swift, or internal scripting languages) and experience implementing UI logic, data hooks, and behaviors.
• Strong understanding of UI architecture, modular design patterns, and workflows that scale for live service content.
• A good eye for UX flow, usability, and interaction feedback.
• Excellent collaboration and communication skills,you enjoy working across disciplines to find the best solutions.
• Experience shipping at least two full-cycle game projects (console, PC); AAA or live-service game experience a strong plus.
• A portfolio or reel that showcases your UI/UX implementation skills and problem-solving approach.

Bonus Points:

• Familiarity with American football,either professionally, as a fan, or through previous project experience.
• Experience mentoring junior designers or driving team-wide initiatives without formal people management responsibilities.
• Passion for sports gaming, and a desire to create accessible, intuitive, and exciting experiences for millions of players.

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Respawn Entertainment is seeking an experienced Senior Systems Designer to lead the design and evolution of monetization features and systems that drive player value, engagement, and satisfaction in Apex Legends. Working closely with the Senior Systems Director, you’ll help define monetization strategies that balance player experience with live service goals, ensuring that spending feels fair, fun, and aligned with Apex Legends’ long-term vision.

As a Senior Systems Designer focused on monetization features, you will design, tune, and iterate on systems that support Apex Legends’ live service economy , including in-game stores, battle passes, cosmetic offerings, promotions, and pricing strategies , with player value being your chief goal. You’ll collaborate with cross-functional partners in product, UX/UI, analytics, engineering, live ops, and marketing to build monetization experiences that feel rewarding and player-first. This role is based onsite (Los Angeles, Vancouver, or Madison) and plays a key part in shaping the future of Apex’s business and player engagement ecosystem.

Responsibilities:

• Own the design and evolution of monetization systems, including store experiences, battle passes, and live service offerings

• Partner with cross-functional teams to deliver player-first features that balance value, engagement, and business goals

• Collaborate with product management and data analytics partners to achieve deep understanding of player needs and values

• Use data, player insights, and market trends to inform decisions and optimize system performance

• Communicate design intent clearly while advocating for fair, transparent, and engaging monetization experiences

Qualifications:

• 6+ years of systems design experience on live service titles, including direct work on monetization, economy systems, or related features

• Strong understanding of free-to-play monetization models, in-game economies, pricing strategies, and player behavior

• Demonstrated ability to leverage data and player feedback to iterate and improve system outcomes

• Experience partnering with UX/UI, product management, analytics, engineering, and live operations to deliver polished, player-focused systems

• Excellent documentation, communication, and collaboration skills

• Passion for competitive and live service games, with a deep understanding of how monetization intersects with retention and engagement

• Prior experience with battle pass systems and seasonal monetization features

• Familiarity with in-game marketing or live ops promotional strategies

• Experience with A/B testing or experimentation frameworks

• Experience with scripting, data tools, or technical implementation to support prototyping and iteration of monetization systems

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Key responsibilities include:

• Full-stack CS: triaging customer issues, helping maintain industry-leading Time To Resolution metrics, expanding customer contracts, and assisting with technical implementation.

• Enhance our CS ops stack: managing customer support in Slack and using Pylon as our infrastructure.

• Build out CS processes/playbook: defining our CS processes and building a team underneath you.

• Ramp on compliance expertise: helping customers deal with cross-border compliance, a technical subject requiring expertise.

• Your first 90 days will revolve around stabilizing inbound, protecting engineering time, and implementing repeatable systems that scale.

We're looking for someone with proven experience building out CS processes, teams, and playbooks, preferably in early-stage startups. You should be comfortable navigating admin tools, reading API documentation, and handling basic data validation to resolve issues quickly.

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You will be responsible for monitoring partner performance, identifying revenue optimization and growth opportunities, and working closely with product management to ensure partner compliance. You will be responsible for developing and fostering strong relationships with our partners and be comfortable communicating and working across all levels of the organization.

As a Programmatic Platforms Manager responsible for developing and growing revenue partnerships you will work with and partner across many internal functions at OfferUp ranging from Engineering, Finance, Product, and Legal.

The ideal candidate will have a proven track record in maximizing revenue and eCPM performance from third-party partners inclusive of SSPs, DSPs, Header Bidding, and Mediation platforms for both App and Web properties. Experience in the setup and management of sell-side partners, through a variety of programmatic integrations, including header-bidding channels.

Exhibit strong analytical as well as interpersonal skills with the ability to work in a fast-paced, innovative climate to problem solve to successful outcomes.

The role will require expertise in working with senior level leadership at our partners and internal and external team project management.

Key Responsibilities:

• Strategic Partner Management: Own the day-to-day management of key partnerships, monitoring performance and identifying revenue optimization, growth opportunities, and help troubleshoot technical issues.

• Platform Optimization: Setup and manage sell-side partners through a variety of programmatic integrations, including SDK integrations and header-bidding channels, to maximize revenue and eCPM performance.

• Yield & Performance Analysis: Test and perform yield analysis to determine optimal integrations for each partner and contribute to the overall revenue strategy. Provide monthly and quarterly performance reviews to internal stakeholders.

• Technical Implementation & Troubleshooting: Actively debug display and video ad delivery, resolving issues related to bid responses, creative rendering, and measurement.

• Ad Quality & User Trust: Monitor and maintain ad quality across the portfolio, acting as a steward for user trust by enforcing quality standards and updating blocklists.

• Strategic Development: Own the partnership management process and playbook to build a diversified partner strategy.

Qualifications:

• Bachelor's degree required.

• Professional Experience: 5 or more years experience working in Programmatic Advertising focused on Ad Operations and/or Revenue or Yield Management at an online publisher, SSP or DSP.

• Industry Expertise: Proven practical experience setting up and optimizing sell-side programmatic channels and expert-level knowledge of ad server management.

• Technical Aptitude: Hands-on knowledge of ad technologies and how to troubleshoot and debug integrations. Expertise in mobile SDKs or Google Ad Manager is a plus.

• Analytical Skills: Excellent quantitative skills and a strong background in using data-driven insights to drive strategic decisions.

• Interpersonal Skills: Proven ability to establish credibility with both business and technical owners and communicate effectively across all levels of an organization.

This role reports to the VP of Advertising and Business Development, is based in Bellevue, WA, and requires some domestic travel.

Compensation Range: $175,000-$195,000 (depending on experience)

OfferUp offers a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Individual salaries within our ranges are determined through a variety of factors including, but not limited to education, experience, knowledge, skills and geography. All roles will receive equity in OfferUp as part of their compensation, the amount of equity varying depending on the individual’s level and experience.

In addition to our compensation package, this role is eligible to enroll in health insurance, healthcare savings and spending accounts, retirement savings benefits (401(k) plan with match), basic and voluntary life insurance, disability benefits, and paid time off for sick leave, family and/or medical leave, vacation, and 12 company holidays.

In regard to vacation time, OfferUp has a flexible vacation policy and, in general, full-time exempt employees will be expected to take 3-5 weeks (15-30 days) of pre-planned vacation time per year. Vacation needs are flexible and will naturally vary from year to year based on individual circumstances and business needs.

In regard to sick time, all full-time employees (exempt and non-exempt) will be granted 12 days (96 hours) of sick time per year (pro-rated if they start a date other than January 1).

Your recruiter can share more details about specific benefits during the interview process.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.

Responsibilities:

• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation

• Act as a primary technical advisor to enterprise customers throughout their adoption journey, from discovery to initial evaluation, and through deployment. You will ensure internal coordination between multiple teams and stakeholders to ensure customer success

• Assist customers developing projects with the Claude API and Claude for Work

• Create and disseminate compelling technical content tailored to various audiences. You will be able to go from in-depth technical explanations for development teams to value-focused conversations with executives

• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology infrastructure

• Help customers develop evaluation frameworks to measure Claude's performance in their specific use cases

• Identify common integration patterns and bring perspectives to our Product and Engineering teams

• Occasionally visit customer sites for workshops, technical deep dives, and relationship-building

• Maintain a deep understanding of the latest developments in LLM capabilities and deployment models

Profile sought:

• More than 5 years of experience in technical customer-facing roles, such as Solutions Architect, Technical Sales Engineer, or Account Technical Manager

• Experience working with enterprise customers, in complex buying cycles involving multiple stakeholders

• Exceptional ability to build relationships with diverse stakeholders and communicate technical concepts, including senior executives, IT teams, and engineering teams

• Strong technical communication skills, with the ability to translate customer requirements between technical and business stakeholders

• Experience with designing cloud-native, scalable architectures and integrating with enterprise systems

• Proficient in Python

• Familiarity with common LLM frameworks or a background in machine learning or data science

• Enthusiasm for participating in inter-organizational collaboration, finding compromises, and balancing competing priorities

• Love of teaching, mentoring, and customer success

• Excellent communication and interpersonal skills, able to convey complex topics in easily understandable terms to a diverse range of external and internal stakeholders

• Passion for creative thinking on how to use technology safely and beneficially, ultimately advancing the development of safe AI systems

Deadline for applications:

No deadline. Applications will be reviewed on a rolling basis.

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