{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/technical-environments"},"x-facet":{"type":"skill","slug":"technical-environments","display":"Technical Environments","count":4},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. 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A deep understanding of data will allow you to engage with these teams effectively and propose solutions that drive operational efficiency.</p>\n<p>Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with Stripe&#39;s key metrics, such as Customer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA).</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Analyze and troubleshoot complex technical issues through direct user interaction (email, phone).</li>\n<li>Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues.</li>\n<li>Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics.</li>\n<li>Lead continuous improvement initiatives aimed at hitting key performance metrics such as CSAT, Contact Rate, and SLA compliance.</li>\n<li>Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams.</li>\n<li>Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability.</li>\n<li>Lead cross-functional projects aimed at identifying inefficiencies in current processes and driving the implementation of long-term solutions.</li>\n<li>Constantly challenge the status quo and push for innovation in user support strategies and operational processes.</li>\n</ul>\n<p>Minimum requirements:</p>\n<ul>\n<li>2+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.</li>\n<li>Proficiency in SQL for data analysis and querying, with the ability to interpret datasets.</li>\n<li>Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution.</li>\n<li>Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress.</li>\n<li>Experience in project management, particularly in optimizing processes, workflows, or support operations.</li>\n<li>Willingness to work occasional weekends and holidays (with compensatory time off).</li>\n</ul>\n<p>Preferred qualifications:</p>\n<ul>\n<li>Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes.</li>\n<li>Comfortable explaining technical concepts to both technical and non-technical stakeholders.</li>\n<li>Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_6535bd8e-522","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Stripe","sameAs":"https://stripe.com/","logo":"https://logos.yubhub.co/stripe.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/stripe/jobs/7572741","x-work-arrangement":"remote","x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["SQL","data analysis","problem-solving","stakeholder management","project management"],"x-skills-preferred":["analytical skills","technical environments"],"datePosted":"2026-03-31T18:20:22.003Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"IT","industry":"Technology","skills":"SQL, data analysis, problem-solving, stakeholder management, project management, analytical skills, technical environments"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_23395dfc-6ff"},"title":"Recruiter, AI/ML Research","description":"<p><strong>Recruiter, AI/ML Research</strong></p>\n<p><strong>Location</strong></p>\n<p>San Francisco</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Location Type</strong></p>\n<p>Hybrid</p>\n<p><strong>Department</strong></p>\n<p>People</p>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>San Francisco $216K – $240K • Offers Equity</li>\n</ul>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. 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This is not a traditional execution-focused recruiting role.</p>\n<p>You will operate as a strategic partner to OpenAI’s research staff, helping define hiring priorities, shape search strategy, influence candidate evaluation, and guide hiring decisions that directly impact the direction and quality of our frontier-model research and fulfillment of our mission.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Partner directly with research and technical staff to define hiring priorities, shape search strategies, and anticipate future talent needs as technical roadmaps evolve.</li>\n</ul>\n<ul>\n<li>Proactively identify and cultivate exceptional AI/ML research talent across industry, academia, and emerging labs, often before formal hiring needs exist.</li>\n</ul>\n<ul>\n<li>Use market insights and candidate signals to influence hiring decisions, leveling, and compensation strategy for highly specialized research roles.</li>\n</ul>\n<ul>\n<li>Serve as a trusted advisor throughout candidate evaluation and closing — helping leaders calibrate for research excellence, long-term potential, and organizational fit.</li>\n</ul>\n<ul>\n<li>Collaborate closely with your sourcing partner to execute complex, high-impact searches in ambiguous or rapidly evolving technical domains.</li>\n</ul>\n<p><strong>You might thrive in this role if you:</strong></p>\n<ul>\n<li>Significant experience recruiting within highly technical or specialized environments.</li>\n</ul>\n<ul>\n<li>Deep interest in AI research and a desire to engage directly with global research communities.</li>\n</ul>\n<ul>\n<li>Experience recruiting within highly technical or specialized environments such as ML/AI, distributed systems, infrastructure, scientific computing, or quantitative research.</li>\n</ul>\n<ul>\n<li>Track record of leading complex, ambiguous technical searches from early talent mapping through close.</li>\n</ul>\n<ul>\n<li>Experience navigating high-stakes negotiations with senior technical or research candidates.</li>\n</ul>\n<ul>\n<li>Comfort operating in fast-moving environments where hiring priorities and role definitions may evolve over time.</li>\n</ul>\n<p><strong>Workplace &amp; Location</strong></p>\n<p>This role is based in our San Francisco office and we aren’t considering remote applications at this time. 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