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You&#39;ll own high-value engagements where we collaborate directly with customers to build and deploy agents into their most critical business processes.</p>\n<p>This is a founding team: you will help us to build technical playbooks and define the processes and repeatable patterns needed for us to scale this emerging motion. You will champion our mission in the field, ensure world class delivery, and bring insights back to our product and research teams on a regular basis.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li><strong>Own the technical delivery plan for each engagement.</strong> Structure SOWs with clear scope, milestones, dependencies, success criteria, and value hypotheses. 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Extract what works across engagements and feed field signals back to Product and Research to improve our platform and models.</li>\n</ul>\n<ul>\n<li>Navigate enterprise and regulatory complexity: security reviews, legal approvals, procurement processes, compliance requirements, and organisational dynamics.</li>\n</ul>\n<ul>\n<li>Manage scope and change: handle evolving requirements, set expectations, negotiate contract modifications, identify risks early, and escalate with clear context when needed.</li>\n</ul>\n<ul>\n<li>Run delivery operations: sprint ceremonies, milestone reviews, and progress reporting.</li>\n</ul>\n<ul>\n<li>Travel to customer sites to build relationships, unblock delivery, and accelerate adoption (25–50% expected).</li>\n</ul>\n<p><strong>You May Be a Good Fit If You</strong></p>\n<ul>\n<li>Have 5+ years of customer-facing technical delivery leadership — this could be technical engagement management, technical program management, or technical product management, founders/startups, technical-adjacent backgrounds, professional services, consulting, or enterprise software.</li>\n</ul>\n<ul>\n<li>Have delivered AI, ML, or LLM-based agentic solutions into production. You understand solution patterns, integration approaches, and what breaks in real environments.</li>\n</ul>\n<ul>\n<li>Experience in financial services, healthcare/life sciences, or pharmaceutical verticals.</li>\n</ul>\n<ul>\n<li>Background at a Forward Deployed Engineering company or Big 3 / Big 4 professional services and consulting firms.</li>\n</ul>\n<ul>\n<li>Can lead architecture discussions with engineering stakeholders, evaluate technical trade-offs, and pressure-test technical decisions. You won&#39;t write production code, but you will own the technical direction of engagements alongside FDEs.</li>\n</ul>\n<ul>\n<li>Have a track record delivering complex, high-stakes technical projects for enterprise clients where outcomes depended on tight coordination and fast decision-making, ideally across multiple work-streams in regulated industries.</li>\n</ul>\n<ul>\n<li>Have executive presence — polished, credible, and comfortable representing Anthropic to senior leaders in high-stakes environments.</li>\n</ul>\n<ul>\n<li>Thrive in ambiguity and bring structure where none exists.</li>\n</ul>\n<ul>\n<li>Have a builder&#39;s mindset — you&#39;re here to create a function, not join one.</li>\n</ul>\n<p><strong>Logistics</strong></p>\n<p><strong>Education requirements:</strong> We require at least a Bachelor&#39;s degree in a related field or equivalent experience. <strong>Location-based hybrid policy:</strong> Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.</p>\n<p><strong>Visa sponsorship:</strong> We do sponsor visas! However, we aren&#39;t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_ffba9c9b-295","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anthropic","sameAs":"https://www.anthropic.com","logo":"https://logos.yubhub.co/anthropic.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/anthropic/jobs/5017903008","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$200,000 - $345,000USD","x-skills-required":["Technical delivery leadership","Customer-facing technical delivery","AI, ML, or LLM-based agentic solutions","Solution patterns","Integration approaches","Enterprise software","Financial services","Healthcare/life sciences","Pharmaceutical verticals","Forward Deployed Engineering company","Big 3 / Big 4 professional services and consulting firms"],"x-skills-preferred":["Technical engagement management","Technical program management","Technical product management","Founders/startups","Technical-adjacent backgrounds","Professional services","Consulting"],"datePosted":"2026-03-08T14:01:39.960Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Atlanta, GA; Austin, TX; Boston, MA; Chicago, IL; San Francisco, CA; New York City, NY; Washington, DC"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Technical delivery leadership, Customer-facing technical delivery, AI, ML, or LLM-based agentic solutions, Solution patterns, Integration approaches, Enterprise software, Financial services, Healthcare/life sciences, Pharmaceutical verticals, Forward Deployed Engineering company, Big 3 / Big 4 professional services and consulting firms, Technical engagement management, Technical program management, Technical product management, Founders/startups, Technical-adjacent backgrounds, Professional services, Consulting","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":200000,"maxValue":345000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3f222d73-cc2"},"title":"AI Success Engineer","description":"<p><strong>AI Success Engineer \\| EDU</strong></p>\n<p><strong>About the Team</strong></p>\n<p>OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p><strong>About the Role</strong></p>\n<p>The Success Engineer role is the primary post-sales point of contact for a portfolio of education institutions. You are responsible for driving account health and adoption, ensuring technical readiness, identifying high-impact academic and administrative use cases, and delivering measurable value to our education customers using OpenAI’s platform.</p>\n<p>This role blends technical leadership, program management, customer advisory, and product influence. 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We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3f222d73-cc2","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/b81abca2-c7ce-470f-9889-e7c54b538b33","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["technical account management","technical GenAI consulting","solutions architecture","technical delivery leadership","deep technical enterprise SaaS adoption work"],"x-skills-preferred":["OpenAI product capabilities","APIs","SDKs","connectors","common integration patterns"],"datePosted":"2026-03-06T18:39:40.485Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Paris, France"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, deep technical enterprise SaaS adoption work, OpenAI product capabilities, APIs, SDKs, connectors, common integration patterns"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8b8b0da7-f73"},"title":"AI Success Engineer","description":"<p><strong>AI Success Engineer - Tokyo</strong></p>\n<p><strong>Location</strong></p>\n<p>Tokyo, Japan</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Department</strong></p>\n<p><strong><strong>About the Team</strong></strong></p>\n<p>OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. 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In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p>More details about our benefits are available to candidates during the hiring process.</p>\n<p>This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.</p>\n<p><strong>About the team</strong></p>\n<p>OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships.</p>\n<p><strong>About the Role</strong></p>\n<p>As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.</p>\n<p>You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.</p>\n<p>Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).</p>\n<p>This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.</p>\n<p>This role is based in New York City or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel between 25%- 50% is required.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li><strong>Own the technical delivery plan</strong> for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.</li>\n</ul>\n<ul>\n<li><strong>Run day-to-day engineering execution.</strong> Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.</li>\n</ul>\n<ul>\n<li><strong>Embed with customer teams to land production deployments and drive adoption.</strong> Map workflows, shape tools/integrations, and translate requirements into a delivery plan. 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We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p>Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.</p>\n<p><strong>About the Role</strong></p>\n<p>The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.</p>\n<p>This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.</p>\n<p>You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation</li>\n</ul>\n<ul>\n<li>Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio</li>\n</ul>\n<ul>\n<li>Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them</li>\n</ul>\n<ul>\n<li>Identify and validate use cases by embedding with customer teams to understand workflows and pain points</li>\n</ul>\n<ul>\n<li>Lead account-level coordination across multiple workstreams, including new product activation, change management, 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We operate at the intersection of customer delivery and core platform development.</p>\n<p><strong>About the Role</strong></p>\n<p>This is a founding role. As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.</p>\n<p>This is not a management role, however you&#39;ll own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.</p>\n<p>Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).</p>\n<p>This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.</p>\n<p>This role is based in Tokyo. We use a hybrid model of 3 days in office and offer relocation assistance. Travel up to 25-50% is required.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li><strong>Own the technical delivery plan</strong> for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.</li>\n</ul>\n<ul>\n<li><strong>Run day-to-day engineering execution.</strong> Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.</li>\n</ul>\n<ul>\n<li><strong>Embed with customer teams to land production deployments and drive adoption.</strong> Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.</li>\n</ul>\n<ul>\n<li><strong>Partner with Product and Research</strong> so platform components and research workstreams land in time to support deployment goals.</li>\n</ul>\n<ul>\n<li><strong>Codify solution patterns and evals.</strong> Extract reusable patterns and package field signals to improve product and models.</li>\n</ul>\n<ul>\n<li><strong>Own value cases and ROI.</strong> Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>Bring 7+ years of customer‑facing technical delivery leadership.</li>\n</ul>\n<ul>\n<li>Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.</li>\n</ul>\n<ul>\n<li>Excel in high ambiguity environments. 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We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p>Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.</p>\n<p><strong>About the Role</strong></p>\n<p>The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.</p>\n<p>This role blends technical depth, program management, customer advisory, and product influence. 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Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realisation</li>\n</ul>\n<ul>\n<li>Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio</li>\n</ul>\n<ul>\n<li>Be an expert in all of OpenAI products across our API and agentic platform, Codex, ChatGPT Enterprise, and more and conduct technical enablement and configuration sessions across them</li>\n</ul>\n<ul>\n<li>Identify and validate use cases by embedding with customer teams to understand workflows and pain points</li>\n</ul>\n<ul>\n<li>Lead account-level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning</li>\n</ul>\n<ul>\n<li>Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities</li>\n</ul>\n<ul>\n<li>Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs</li>\n</ul>\n<ul>\n<li>Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes</li>\n</ul>\n<ul>\n<li>Guide value realisation and measure impact through baselines, KPI definition, and post-deployment reporting</li>\n</ul>\n<ul>\n<li>Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement</li>\n</ul>\n<ul>\n<li>Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business</li>\n</ul>\n<ul>\n<li>Serve as the technical advisor for existing customer implementations by guiding and optimising account setup, configuration, etc.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, customer architecture or engineering, or other deep technical enterprise adoption work</li>\n</ul>\n<ul>\n<li>Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain mo</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_7f73a4e7-312","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/ea339283-7650-4b50-9d24-08d143af260a","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$162K – $230K","x-skills-required":["Technical account management","Technical GenAI consulting or deployment roles","Solutions architecture","Technical delivery leadership","Customer architecture or engineering","Deep technical enterprise adoption work","OpenAI product capabilities","APIs","SDKs","Connectors","Common integration patterns"],"x-skills-preferred":["Technical GenAI consulting or deployment roles","Solutions architecture","Technical delivery leadership","Customer architecture or engineering","Deep technical enterprise adoption work","OpenAI product capabilities","APIs","SDKs","Connectors","Common integration patterns"],"datePosted":"2026-03-06T18:32:59.549Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote - US"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Technical account management, Technical GenAI consulting or deployment roles, Solutions architecture, Technical delivery leadership, Customer architecture or engineering, Deep technical enterprise adoption work, OpenAI product capabilities, APIs, SDKs, Connectors, Common integration patterns, Technical GenAI consulting or deployment roles, Solutions architecture, Technical delivery leadership, Customer architecture or engineering, Deep technical enterprise adoption work, OpenAI product capabilities, APIs, SDKs, Connectors, Common integration patterns","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":162000,"maxValue":230000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_e3fe4abd-4e3"},"title":"AI Success Engineer","description":"<p><strong>AI Success Engineer - Singapore</strong></p>\n<p><strong>About the Team</strong></p>\n<p>OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p><strong>About the Role</strong></p>\n<p>The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.</p>\n<p>This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.</p>\n<p>You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization</li>\n</ul>\n<ul>\n<li>Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio</li>\n</ul>\n<ul>\n<li>Conduct technical enablement and configuration sessions across our broad product portfolio</li>\n</ul>\n<ul>\n<li>Identify and validate use cases by embedding with customer teams to understand workflows and pain points</li>\n</ul>\n<ul>\n<li>Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning</li>\n</ul>\n<ul>\n<li>Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities</li>\n</ul>\n<ul>\n<li>Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs</li>\n</ul>\n<ul>\n<li>Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes</li>\n</ul>\n<ul>\n<li>Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting</li>\n</ul>\n<ul>\n<li>Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement</li>\n</ul>\n<ul>\n<li>Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business</li>\n</ul>\n<ul>\n<li>Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work</li>\n</ul>\n<ul>\n<li>Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage</li>\n</ul>\n<ul>\n<li>Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies</li>\n</ul>\n<ul>\n<li>Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges</li>\n</ul>\n<ul>\n<li>Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure</li>\n</ul>\n<ul>\n<li>Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams</li>\n</ul>\n<ul>\n<li>Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs</li>\n</ul>\n<ul>\n<li>Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_e3fe4abd-4e3","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/26b7994e-6d80-45c1-b8c6-a675f2161fd9","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"Competitive salary and benefits package","x-skills-required":["Technical account management","GenAI consulting","Solutions architecture","Technical delivery leadership","Deep technical enterprise SaaS adoption work","OpenAI product capabilities","APIs","SDKs","Connectors","Common integration patterns","Model behavior","Limitations","Technical tradeoffs","Embeddings","Retrieval augmentation","Fine-tuning","Custom model usage"],"x-skills-preferred":["Project management","Program management","Customer advisory","Product influence","Technical leadership","Workflow transformation","Sustained program and product delivery"],"datePosted":"2026-03-06T18:32:20.239Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Singapore"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Technical account management, GenAI consulting, Solutions architecture, Technical delivery leadership, Deep technical enterprise SaaS adoption work, OpenAI product capabilities, APIs, SDKs, Connectors, Common integration patterns, Model behavior, Limitations, Technical tradeoffs, Embeddings, Retrieval augmentation, Fine-tuning, Custom model usage, Project management, Program management, Customer advisory, Product influence, Technical leadership, Workflow transformation, Sustained program and product delivery"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_cbc0310c-03c"},"title":"AI Success Engineer - EDU","description":"<p><strong>Job Posting</strong></p>\n<p>AI Success Engineer - EDU</p>\n<p><strong>Location</strong></p>\n<p>San Francisco</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Department</strong></p>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>$207K – $230K • Offers Equity</li>\n</ul>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p>More details about our benefits are available to candidates during the hiring process.</p>\n<p>This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.</p>\n<p><strong>About the Team</strong></p>\n<p>OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p>Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.</p>\n<p><strong>About the Role</strong></p>\n<p>The Success Engineer role is the primary post-sales point of contact for a portfolio of education institutions. You are responsible for driving account health and adoption, ensuring technical readiness, identifying high-impact academic and administrative use cases, and delivering measurable value to our education customers using OpenAI’s platform.</p>\n<p>This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide institutions toward high-impact use cases that showcase the full value of our platform.</p>\n<p>You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. 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