The Client Solution Architect role within the Client Solutions capability in Global Client Connectivity plays a critical role in bridging the gap between sales and delivery, ensuring clients receive tailored, technically robust global payment solutions, with seamless implementation of complex or newly commercialised product capabilities.

As a Client Solution Architect, you will be responsible for delivering technical and product solutions to top-tier clients across Global Payments Solutions (GPS) connectivity products. You will lead multiple global, complex projects to onboard clients to Client Connectivity channels, including HSBC net, APIs, SWIFT connectivity, and Host-to-Host (H2H) / file-based connectivity.

You will also lead technical client workshops to understand current-state processes and support automation goals across Accounts Payable, Receivables, Treasury, Payroll, and bank statements/reconciliation integration. You will provide pre-mandate technical support for Request for Information / Request for Proposals (RFI/RFPs) and solution proposals.

You will deliver integrated solutions that streamline workflows and optimise client Enterprise Resource Planning / Talent Management System (ERP/TMS) usage, proactively identify technical blockers, and drive resolution to protect timelines and client outcomes.

You will finalise product and technical solutions post-mandate, documenting the approach in a statement of work; partner with project management to build plans, identify risks, and manage dependencies.

You will communicate effectively with stakeholders at country, regional and global levels; act as liaison across Client Service, Sales/Coverage, Product and Information Technology (IT).

You will manage a varied portfolio of complex, global integration initiatives, including piloting new GPS products/services.

You will simplify and challenge existing processes, contribute to continuous improvement and client experience outcomes, and provide feedback to product teams on client requirements and competitive landscape to drive enhancements.

You will maintain an in-depth understanding of the financial and technical environment of clients' businesses and stay current on industry trends and payment regulation changes.

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Key Responsibilities:

• Lead and manage the team that partners with Sales (Growth and Retention) to define market-winning strategies that align with Komodo's overarching business objectives.

• Lead and manage the team that acts as technical diplomats to C-suite stakeholders, translating business hurdles into actionable solutions using Komodo's suite of products and Healthcare Map.

• Lead and manage the team that oversees the creation of customer-specific technical solutions that address requirements and long-term goals.

• Collaborate with Product, Sales, Marketing, and other teams to craft and deliver compelling value propositions and demonstrations.

• Lead and manage the team that provides thought leadership on the application of analytics and healthcare data to drive measurable customer success.

Requirements:

• 15+ years of professional experience with a significant focus on high-growth SaaS, analytics, or AI environments.

• 8+ years of leadership experience, specifically having scaled a presales and/or technical consulting organization, ideally from an earlier stage to a multi-layered enterprise team.

• Strategic Breadth: Proven ability to influence internal product direction and external customer strategy simultaneously.

• Domain Knowledge: Experience navigating the Life Sciences and/or Healthcare space.

• Technical Literacy: Awareness of data science tools, cloud technologies, and AL/ML applications.

Expectations of AI Use in this role:

• Applies AI strategically, knowing how to use the right tools at the right time to solve problems or generate new ideas.

• Uses AI to accelerate feedback loops, test ideas, and make informed decisions faster.

• Applies both judgment and creativity when working with AI and understands its limitations.

• Educates and enables others in the proper use of AI in the pre-sales domain.

• Demonstrates curiosity and initiative in exploring new AI tools and workflows relevant to their role.

• Has developed or shared AI-enhanced workflows, automations, or prompts with others.

• Brings a reflexive AI mindset and uses AI as a natural part of their process to iterate, research, and deliver better work.

• Comfortable working in AI-enhanced environments across writing, data analysis, content creation, or design.

• Regularly leverages AI tools such as Gemini, Cursor, Perplexity, Claude, ChatGPT, or Microsoft Copilot to improve speed, clarity, or creative output.

This position may be eligible for performance-based bonuses as determined in the Company's sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era.

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work.

The Team

Technical Account Management (TAM) is a global team that owns Auth0 customer success within Okta’s broader Customer Success team. We collaborate with Auth0’s customers to share knowledge, and best practices and make recommendations to continuously innovate around identity and security.

As our customer’s strategic identity coaches, we are Auth0 product experts, and we enable Auth0's worldwide growth by educating existing customers and ensuring they are happy and successful.

We share our technical and product expertise with customers through presentations, demonstrations, technical evaluations, and ongoing recommendations on Auth0 and industry best practices.

The Opportunity

A TAM specializing in enterprise identity, including the Auth0 product and adjacent technologies. The TAM will provide Okta’s customers with strategic technical guidance over the comprehensive suite of products and features available at Okta.

They are held in high regard as a technical expert for how Okta’s solutions translate to business value. They are also held in high regard for their ability to understand the code that makes up identity authentication pipelines, Auth0, after all, is developer-friendly.

The TAM specialization calls for an understanding of hybrid scenarios that capitalize on Auth0’s ability to manage authentication, authorization, and lifecycle management capabilities for consumer SaaS, business-to-consumer (B2C), and general CIAM applications.

The opportunity is that as an Auth0 TAM you will get to guide some of the world's largest companies in their strategic identity journey at the same time as being an Auth0 champion!

What you’ll be doing

Fully own the account management function as an Auth0 TAM. This includes the business and the technical side

Advise customers on best practices and product adoption in a post-sales capacity

Be comfortable with a number of personas including but not limited to CISO, Product Owner, CMO, developers, etc., with an account portfolio of strategic accounts

Have a deep interest in the security space and where the industry is headed particularly from a CIAM perspective.

Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements

Maintain focus on increasing subscription adoption, customer satisfaction, and retention

Review customer architectures and Auth0 configurations to ensure they are enhancing security posture and capturing ROI as Auth0 releases new features and functionality

Establish strong personal relationships on key accounts with decision-makers and stakeholders

Establish strong relationships internally, too as part of a larger collaborative team

Participate in content creation for both internal and external enablement of staff and customers

What you’ll bring to the role

7+ years of total experience in information technology, with at least 3 years of hands-on experience as a Technical Account Manager (TAM) or comparable practitioner role in the IAM space

Working proficiency in the following core IAM areas:

Technologies and protocols to support identity federation and robust access control models, including concepts such as SAML 2.0, WS-Federation, OAuth, OpenID Connect, etc.

Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)

Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)

Consumer and/or SaaS application deployments

Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc)

Familiarity with IAM solution providers is strongly desired.

Strong background in any of the following: Technical Account Management, Technical Consulting, Product Management, Solution Architect, or a similar role

Understanding of common software development practices, including concepts such as SDLC, CI/CD, Containerization, etc.

Ability to code in Javascript

Understanding of identity and surrounding technologies, including concepts such as encryption, PKI, RSA, etc.

Strong business acumen, history of success owning enterprise segment customer relationships and escalations

Excellent communication skills. Ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CISO

Ability to track and influence customer behavior and health metrics across a portfolio of accounts

This position will be located in London or Barcelona and will have some travel required (under 50% of the time)

BA/BS/MS or related discipline or equivalent work experience required

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You will act as the technical advisor on strategic partner-led engagements with Enterprise clients. You will support partners as needed in conducting deep discovery sessions to understand clients' technical environments, business requirements, and integration needs. You will partner with Professional Services to ensure consistency in best practices across all delivery teams. You will provide ongoing technical guidance and troubleshooting support for Partners throughout the implementation lifecycle. You will gather and synthesise partner and customer feedback to inform product roadmap, partnership strategy and partner enablement. You will manage and mitigate technical escalations that arise within partner-delivered engagements.

You will champion the integration of AI capabilities within partner solutions, including agentic driven workflows. You will ensure partners leverage Airtable's AI features to build innovative use cases that demonstrate cutting-edge capabilities. You will advise partners on AI/ML best practices, responsible AI implementation, and emerging technologies that enhance the Airtable platform. You will stay current with developments in generative AI, machine learning, and automation technologies relevant to the low-code/no-code space. You will create thought leadership content showcasing Partner built AI-powered solutions built on Airtable.

You will serve as the technical subject matter expert on Airtable's platform for services and systems integration partners. You will design and deliver technical training programs, workshops, and certifications that enable partners to architect and implement Enterprise-grade Airtable solutions. You will create technical enablement content including reference architectures, implementation guides, and build best practice documentation. You will create standardized QA models and lead technical audits and reviews of partner-delivered solutions to ensure quality, performance, and adherence to Airtable standards. You will support Partner Success Managers in qualifying additional delivery partnerships that expand Airtable's capabilities and reach.

You will establish technical standards, templates, and frameworks that partners can leverage across multiple client engagements. You will identify and surface trends, common patterns, and opportunities for productization based on partner and customer feedback. You will collaborate with Product, Engineering, and GTM teams to influence platform capabilities that support partner success. You will contribute to the growth and maturation of our Partner Solutions Architecture practice as we scale.

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You will think strategically about the art of the possible for the user's business, and be able to clearly articulate that in a way that informs and builds confidence in Stripe's technology. You should be able to engage and motivate cross-functionally both internally and within our customer's organisations at all levels, from Cx to Product Engineering.

Responsibilities:

• Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems
• Lead technical discussions and solution deep dives with users on the value Stripe can provide to them
• Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities
• Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams
• Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences

You are an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create Stripe solutions to support customer business objectives in complex, mission critical environments.

Minimum requirements:

• 4 years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 year in a customer-facing pre-sales role
• Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands-on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective
• Ability to write code
• Experience with large enterprise customers
• Strong verbal and written communication abilities, including presenting to large audiences in both German and English

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AI Deployment Engineer, Gov

Location

Washington, DC

Employment Type

Full time

Location Type

Hybrid

Department

OpenAI for Gov

Compensation

• Remote- Zone A$137K – $250.2K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the founding AI Deployment Engineer in the Public Sector segment, you’ll help government agencies transform their organization through solutions such as automated content generation, contextual search, and novel applications that make use of our newest, most exciting models and technology.

About the Role

We are looking for a solutions-oriented technical leader to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams.

This role is based in Washington, DC. We offer relocation support to new employees.

In this role, you will:

• Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.

• Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance, often in collaboration with systems integrators and implementation partners.

• Forge and manage relationships with our customers’ and implementation partners’ leadership and stakeholders to ensure the successful deployment and scale of their applications.

• Contribute to our open-source developer and enterprise resources.

• Scale the AI Deployment Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

• Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.

You’ll thrive in this role if you:

• Bring 7+ years of technical consulting (or equivalent) experience with public sector customers (U.S. federal preferred), bridging technical teams and senior stakeholders.

• Active TS/SCI clearance

• Have successfully led GenAI or traditional ML implementations for government agencies in close collaboration with systems integrators and implementation partners.

• Understand network and cloud architecture, including experience with on-premise deployments.

• Are an effective and polished communicator who can translate business and technical topics to all audiences.

• Have industry experience in programming languages like Python or Javascript.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

• Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

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Delhi, India Full time Hybrid

About the Team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance.

About the Role

We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with GenAI. You will pair with senior customer leaders to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using ChatGPT, OpenAI API, and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Technical Success, APAC.

This role can be based in Delhi, Mumbai or Bangalore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

• Deeply embed with our most strategic platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.

• Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.

• Forge and manage relationships with our customers’ leadership and stakeholders to ensure the successful deployment and scale of their applications.

• Contribute to our open-source developer and enterprise resources.

• Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

You’ll thrive in this role if you:

• Have 6+ years of technical consulting (or equivalent) experience, bridging technical teams and senior business stakeholders.

• Are an effective and polished communicator who can translate business and technical topics to all audiences.

• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

• Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco

Employment Type

Full time

Department

Compensation

• $197K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the team

The AI Deployment Engineering (ADE) team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

As a Partner ADE, you’ll support systems integrators and their most strategic customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the role

We are looking for a driven solutions leader with a product mindset as the founding Partner ADE to own the technical engagement with our systems integrators (including GSIs, RSIs, and boutique SIs) and ensure their customers achieve tangible business value with GenAI. You will help partners identify high-value use cases and provide technical enablement through the implementation of AI solutions. Your efforts will accelerate partners’ time to unlock distribution and adoption, ensuring they deliver exceptional results for our joint customers while maintaining high-quality standards. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers.

• Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.

• Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications.

• Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners.

• Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.

• Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases.

• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

You’ll thrive in this role if you:

• Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.

• Have led complex technical projects and programs with many stakeholders, ideally within or through an SI.

• Have industry experience in programming languages like Python or Javascript.

• Have led complex implementations of Generative AI and/or traditional ML solutions.

• Have built and/or delivered prototypes using the OpenAI API.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

XML job scraping automation by YubHub

About the team

The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

About the role

We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realise tangible business value from their investment in OpenAI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritise high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments.

You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment.

This role is based in our Paris office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees.

In this role, you will:

• Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.

• Engage with senior business and technical stakeholders to identify, prioritise, and validate the highest-value GenAI applications in their roadmap.

• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.

• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.

• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.

• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.

• Codify knowledge and operationalise technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.

• Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.

• Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.

• Possess hands-on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.

• Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.

• Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.

• Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritising for the highest customer impact.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Sydney, Australia

Employment Type

Full time

Location Type

Hybrid

Department

About the Team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As an AI Deployment Engineer, you’ll help the largest companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

About the Role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with GenAI. You will pair with senior customer leaders to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using ChatGPT, OpenAI API, and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Technical Success, APAC.

This role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

• Deeply embed with our most strategic platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.
• Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.
• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.
• Forge and manage relationships with our customers’ leadership and stakeholders to ensure the successful deployment and scale of their applications.
• Contribute to our open-source developer and enterprise resources.
• Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.
• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

You’ll thrive in this role if you:

• Have 6+ years of technical consulting (or equivalent) experience, bridging technical teams and senior business stakeholders.
• Are an effective and polished communicator who can translate business and technical topics to all audiences.
• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
• Have industry experience in programming languages like Python or Javascript.
• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
• Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

London, UK

Employment Type

Full time

Department

About the team

The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

About the role

We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realise tangible business value from their investment in OpenAI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritise high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments.

You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment.

This role is based in our London office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees.

In this role, you will:

• Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.

• Engage with senior business and technical stakeholders to identify, prioritise, and validate the highest-value GenAI applications in their roadmap.

• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.

• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.

• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.

• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.

• Codify knowledge and operationalise technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.

• Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.

• Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.

• Possess hands-on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.

• Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.

• Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.

• Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritising for the highest customer impact.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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AI Deployment Engineer

Location

San Francisco

Employment Type

Full time

Department

Compensation

• Zone A$197K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

About the role

We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realize tangible business value from their investment in OpenAI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritize high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments.

You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment.

This role is based in San Francisco, CA. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees.

In this role, you will:

• Serve as the primary technical subject matter expert  post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.

• Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap.

• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.

• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.

• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.

• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.

• Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.

• Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.

• Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.

• Possess hands-on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.

• Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.

• Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.

• Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must ensure that AI systems are aligned with human values and are developed and used in ways that benefit society as a whole.

XML job scraping automation by YubHub

We are looking for a Partner AI Deployment Engineer (P-ADE) to lead technical delivery with OpenAI partners across EMEA and help scale customer deployments built on the OpenAI platform. This role focuses on working across a wide range of customer use cases, supporting the design, deployment and scaling of production-grade AI solutions delivered through partners.

You will work closely with partner delivery teams, alongside Solutions Engineers (SEs), Forward Deployed Engineers (FDEs) and other ADEs, to move customer engagements from initial design through to stable, scaled production. Your work will accelerate time to value, reduce delivery risk and ensure solutions meet OpenAI’s standards for quality, safety and reliability. You will collaborate closely with GTM, Applied, and Research to support partner-led enterprise adoption.

This role is based in Paris or Munich. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Act as a primary technical delivery partner for a set of OpenAI partners across EMEA, supporting customer deployments across multiple industries and use cases.

• Work with partner delivery teams and customer stakeholders to translate solution designs into deployable, production-ready architectures on the OpenAI platform.

• Support customer time to value through hands-on prototyping, integration support, architectural guidance and troubleshooting during critical phases of delivery.

• Collaborate closely with SEs, FDEs, and other ADEs to ensure the right technical expertise is engaged from design through production rollout.

• Help partners operationalise solutions by addressing scalability, reliability, security and safety considerations required for enterprise production environments.

• Contribute to reusable deployment patterns, reference architectures and delivery guidance that enable repeatable execution across partner engagements.

• Act as a technical quality and governance point during deployments, helping ensure solutions meet OpenAI’s standards and best practices before and after go-live.

• Capture and synthesise feedback from real customer deployments and share insights with Applied, Research and partner teams to improve delivery playbooks and platform capabilities.

You’ll thrive in this role if you:

• Have 8+ years of experience in technical consulting, solution delivery or a similar role, working with senior technical and business leaders on complex enterprise deployments.

• Have experience delivering large, multi-stakeholder technical projects in partnership with boutique services organisations, system integrators or similar delivery environments.

• Have strong hands-on experience building, integrating and operating production software using modern languages such as Python or JavaScript.

• Have designed, deployed and supported Generative AI and or machine learning solutions in real-world production environments.

• Have practical experience working with the OpenAI platform in customer-facing or delivery contexts.

• Are a clear communicator who can work effectively with partner engineers, internal teams and customer stakeholders.

• Take ownership of delivery problems end to end and are comfortable operating in ambiguous, fast-moving environments.

• Bring a collaborative, humble mindset and enjoy working across partners and internal teams to deliver successful customer outcomes.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with GenAI. You will pair with senior customer leaders to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using ChatGPT, OpenAI API, and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Technical Success, APAC.

This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

• Deeply embed with our most strategic platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.

• Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.

• Forge and manage relationships with our customers’ leadership and stakeholders to ensure the successful deployment and scale of their applications.

• Contribute to our open-source developer and enterprise resources.

• Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

You’ll thrive in this role if you:

• Have 6+ years of technical consulting (or equivalent) experience, bridging technical teams and senior business stakeholders.

• Are an effective and polished communicator who can translate business and technical topics to all audiences.

• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

• Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• Zone A$197K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

About the role

We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realize tangible business value from their investment in OpenAI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritize high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments.

You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment.

This role is based in our NYC office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees.

In this role, you will:

• Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.

• Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap.

• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.

• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.

• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.

• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.

• Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.

• Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.

• Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.

• Possess hands-on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.

• Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.

• Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.

• Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must be a company that is both technically excellent and socially responsible.

XML job scraping automation by YubHub

We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with GenAI.

About the Team

The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance.

About the Role

As an AI Deployment Engineer, you’ll help the largest companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.

Responsibilities

• Deeply embed with our most strategic platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.

• Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.

• Forge and manage relationships with our customers’ leadership and stakeholders to ensure the successful deployment and scale of their applications.

• Contribute to our open-source developer and enterprise resources.

• Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

• Validate, synthesise, and deliver high-signal feedback to the Product and Research teams.

Requirements

• Have 6+ years of technical consulting (or equivalent) experience, bridging technical teams and senior business stakeholders.

• Are an effective and polished communicator who can translate business and technical topics to all audiences.

• Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Have industry experience in programming languages like Python or Javascript.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

• Are an effective, high throughput operator who can drive multiple concurrent projects and prioritise ruthlessly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

About the role

We’re looking for a Solutions Architect to help build and define this function at Synthesia. This is a critical role - you’ll shape how we partner with customers to drive adoption, value, and measurable business impact.

You’ll work across Sales, Product, Engineering, and Customer Success to design solutions that unlock value at scale. This is not just implementation - it’s about architecting customer success, proving what’s possible, and accelerating customers toward full platform maturity.

You will be both strategic advisor and technical architect, helping customers:

• Make the right technical decisions

• Deploy the product and integrations successfully

• Operationalize change and scale

• Connect use cases to business outcomes

This role blends technical hands-on depth, commercial awareness, executive influence, and platform thinking.

What you’ll do

• Lead customer implementations end-to-end, ensuring adoption, measurable outcomes, and long-term scalability.

• Design architectures that map Synthesia’s capabilities to high-value customer use cases.

• Partner with Sales on solution scoping, proposals, API demos, and deal strategy.

• Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.

• Create playbooks, frameworks, and integration patterns that help us scale how we deliver value.

• Act as a trusted advisor to technical and business stakeholders — including VP- and C-level audiences.

• Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.

• Contribute to platform thinking — helping shape how we scale Synthesia from product → ecosystem.

What we’re looking for

• 5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment

• Strong project & stakeholder management across multiple workstreams

• Hands-on experience working with APIs, workflows, or integrations

• Excellent storytelling and communication skills — able to engage technical and executive teams

• A commercial mindset — understanding how architecture drives adoption, retention, and expansion

• Proven experience building scalable frameworks, architectures, or delivery models

• Curiosity, initiative, and a builder mentality — with comfort navigating ambiguity in a high-growth environment

Benefits

• Competitive salary range: $140,000-$230,000 depending on experience

• Opportunity to work with a leading AI video platform for business

• Collaborative and dynamic work environment

• Professional development and growth opportunities

• Recognition and rewards for outstanding performance

How to apply

If you are a motivated and experienced Solutions Architect looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

XML job scraping automation by YubHub

Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• $197K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the team

The AI Deployment Engineering (ADE) team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As an ADE, you’ll help the world’s most well-known and trusted news organizations transform their business through solutions such as customer service, contextual search, personalization, and novel applications that make use of our newest, most exciting models.

About the role

We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with GenAI. You will pair with senior media leaders to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI API and other services to maximize customer value. You will collaborate closely with Media Partnerships, Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture, Digital Native.

This role is based in our New York office. We offer relocation support to new employees.

In this role, you will:

• Collaborate with news organizations around the world - from leading national and global publishers to non-profit, local, and independent newsrooms - to help them implement our technology in a way that benefits their businesses. This work will span newsroom implementations as well as use cases that benefit other parts of their businesses including customer service, internal business operations, marketing, audience development and sales.

• Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.

• Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.

• Experiment and prototype solutions with and for your customers.

• Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.

• Contribute to our open-source developer and enterprise resources.

• Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

• Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.

• Use your expertise in programming with Python and Javascript.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting (or equivalent) experience.

• Have a deep understanding of news organizations business models, operating models, and their relationships with their readers and customers.

• Are proficient in Python and JavaScript.

• Built and/or delivered prototypes on top of our API platform.

• Led complex technical projects and programs with many stakeholders.

• Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.

• Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed.

• Have a humble attitude and an eagerness to help others with empathy.

• Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

• Thrive in dynamic environments and are adaptable to changing circumstances.

What we offer

• Competitive salary and benefits package

• Opportunity to work with a cutting-edge technology company

• Collaborative and dynamic work environment

• Professional development and growth opportunities

• Recognition and rewards for outstanding performance

• Flexible work arrangements and work-life balance

XML job scraping automation by YubHub

Munich, Germany

Employment Type

Full time

Location Type

Hybrid

Department

About the team

The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

About the role

We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realise tangible business value from their investment in OpenAI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritise high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments.

You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment.

This role is based in our Munich office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees.

In this role, you will:

• Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.

• Engage with senior business and technical stakeholders to identify, prioritise, and validate the highest-value GenAI applications in their roadmap.

• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.

• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.

• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.

• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.

• Codify knowledge and operationalise technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.

• Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.

• Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.

• Possess hands-on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.

• Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.

• Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.

• Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritising for the highest customer impact.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

AI Deployment Engineer

Location

Remote - US

Employment Type

Full time

Location Type

Remote

Department

Compensation

• Remote$157.6K – $222.4K

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

About the role

We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realize tangible business value from their investment in OpenAI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritize high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments.

You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment.

This role is primarily remote, with periodic travel to our HQ and customer sites as needed.

In this role, you will:

• Serve as the primary technical subject matter expert  post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.

• Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap.

• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.

• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.

• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.

• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.

• Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.

• Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.

• Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.

• Possess hands-on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.

• Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.

• Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.

• Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives and experiences of our team members, customers, and users.

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The Codex Deployment Engineering team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software.

About the Role

We are seeking a technically deep, creativity-driven AI Deployment Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt.

This is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies.

In this role, you will:

• Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows.

• Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout.

• Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process.

• Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely.

• Contribute technical content including examples, guides, patterns, and best practices to the OpenAI Cookbook to help the broader developer community accelerate their work with Codex.

• Gather high-fidelity product insights from real customer deployments and translate them into clear product proposals and model feedback for internal teams.

• Influence customer strategy and decision-making by framing how AI coding tools fit into their SDLC, technical roadmap, and organizational workflows.

• Serve as a trusted advisor on solution architecture, operational readiness, model configuration, security considerations, and best-practice adoption.

You’ll thrive in this role if you:

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.

• Are an active power user of AI coding tools and have deeply customized your own developer workflow; you have a point of view on what makes engineers more productive.

• Enjoy building scrappy, high-signal demos, integrations, and prototypes that clearly articulate what Codex can enable, often using Codex to accelerate your own development process.

• Have experience delivering large, high-impact workshops or technical training to engineering teams and know how to craft sessions that are engaging, hands-on, and outcomes-driven.

• Have contributed technical guides, patterns, or examples publicly and care about clarity, pedagogy, and community impact.

• Communicate complex technical concepts in clear, persuasive written and verbal form especially when helping customers make strategic decisions about where and how to apply AI.

• Are excited by ambiguous, rapidly evolving problem spaces and enjoy iterating toward novel solutions hand-in-hand with customers.

• Care about customer success, reliability, safety, and operational excellence as much as you care about technical ingenuity.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

Seattle

Employment Type

Full time

Department

Compensation

• Zone A$197K – $278K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the team

The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.

About the role

We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realize tangible business value from their investment in OpenAI's technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritize high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments.

Responsibilities

• Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.
• Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap.
• Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.
• Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.
• Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.
• Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.
• Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types.

Requirements

• Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.
• Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.
• Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.
• Possess hands-on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.
• Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.
• Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.
• Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass

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