We're looking for a Tech Operations Associate to join our Mexico City team. As a Tech Operations Associate, you will be responsible for troubleshooting and solving complex problems, analyzing our processes and instigating changes to help scale our operations and improve user experience.

Responsibilities

• Troubleshoot and solve complex problems
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Work closely with other Stripe teams across the globe
• Gain unique insights into how thousands of businesses on Stripe scale and operate
• Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future of the organization

Requirements

• Recent graduate with less than 12 months of full time working experience or a 2026 graduate with full time availability
• Experience in writing SQL queries to query relational databases
• Strong analytical skills to investigate, prioritize, and identify the root cause of issues
• Excellent English communication skills, both written and verbal
• User first mindset and energized by the challenge of solving difficult problems

Preferred Qualifications

• Experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges
• Experience identifying and triaging technical issues
• Python or Scala knowledge

Benefits

As a Tech Operations Associate, you will have access to a range of benefits, including:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible working hours and remote work options

How to Apply

If you're interested in this role, please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

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Location: London, UK

Department: Global Field Organization

CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence.

A Regional Sales Manager at Weights & Biases is a sales leadership position, managing a team of account executives responsible for driving pipeline and new logo acquisition for the EMEA region.

You will manage a team of new business account executives across various geographies and industries, setting performance goals and providing ongoing coaching to drive success. Your day-to-day involves developing and executing a sales strategy aligned to regional objectives while identifying target accounts in line with our ideal client profiles.

You will collaborate with Solution Engineering, Marketing, and Product teams to ensure a unified approach to customer outcomes and manage the sales pipeline and forecasting for executive leadership reporting. Additionally, you will build long-term relationships with key customers and stay ahead of market trends to guide your team effectively.

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams even if you aren't a 100% skill or experience match. Here are a few qualities we've found compatible with our team. If some of this describes you, we'd love to talk.

• You love to help individuals and organizations be successful utilizing new technologies, acting as a trusted advisor.

• You're curious about the AI industry as a whole, the use cases organisations are deploying into production, and the technical challenges associated.

• You're an expert in end-to-end sales process management.

At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core

• Act Like an Owner

• Empower Employees

• Deliver Best-in-Class Client Experiences

• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too.

The base salary range for this role is £105,000 to £135,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. This role has a 50/50 on-target earnings (OTE) structure, with total compensation split evenly between base salary and variable commission. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Medical, dental, and vision insurance - 100% paid for by CoreWeave

• Company-paid Life Insurance

• Voluntary supplemental life insurance

• Short and long-term disability insurance

• Flexible Spending Account

• Health Savings Account

• Tuition Reimbursement

• Ability to Participate in Employee Stock Purchase Program (ESPP)

• Mental Wellness Benefits through Spring Health

• Family-Forming support provided by Carrot

• Paid Parental Leave

• Flexible, full-service childcare support with Kinside

• 401(k) with a generous employer match

• Flexible PTO

• Catered lunch each day in our office and data center locations

• A casual work environment

• A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

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Duties and Responsibilities:

Strategic Service Design & Optimization (30%)

• Partner with the Regional Director to analyze market needs and define the strategic roadmap for game engineering services in China.
• Develop and optimize standardized yet flexible service plans, pricing models, and technical offerings for potential clients.
• Identify and vet potential technical partners and talent within the region to support service delivery.

Business Development & Client Engagement (30%)

• Act as a key technical representative in customer meetings, pitches, and discussions for new business opportunities.
• Translate client vision and requirements into actionable technical proposals and scopes of work.
• Work with the team to build strong, trusted relationships with potential and existing clients by demonstrating deep technical and production knowledge.

Pilot Production Leadership (30%)

• Lead the end-to-end execution of pilot projects, serving as the primary point of contact for the client and internal stakeholders.
• Manage project scope, timeline, budget, and resources to successfully prove our service capabilities and secure long-term contracts.
• Build and manage a small, core team of engineers and technical artists for pilot delivery.

Team Building & Leadership (10%)

• Partner with the regional director for recruitment, hiring, and onboarding of a full-scale engineering team.
• Establish team processes, best practices, and a culture of technical excellence and client focus.

Requirements:

• Proven track record in the games industry.
• Strong technical background with a deep understanding of game development pipelines, architecture, and technical challenges.
• Hands-on experience with both Unreal Engine (UE) and Unity.
• Prior experience directly managing or leading an engineering team.
• Demonstrated experience in client-facing roles, such as presenting to partners, managing outsourcers, or working with publishers.
• Communication skills in both English and Mandarin.
• Degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

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What are we looking for?

We're looking for a PE Agent with excellent communication skills, flexibility to adapt to various situations and player needs, and accountability and reliability in handling player inquiries and issues. You should have mastery in C1-C2 level language proficiency, with English at B2 level or higher, and experience in supporting a live chat environment.

Responsibilities:

• Deliver excellent customer support to players
• Investigate and resolve player inquiries promptly through ticketing, email, or chat
• Assist internal teams with project-related requests, ensuring smooth collaboration
• Play a crucial role in gathering and delivering player feedback according to established procedures
• Provide translations when required to ensure seamless communication
• Maintain accurate and detailed reports to keep processes streamlined
• Ensure prompt escalation of issues following established procedures
• Contribute to smoother support processes with personalized macros and knowledge base
• Play a part in maintaining high-quality standards through the QC process

Requirements:

• Mastery in C1-C2 level language proficiency, with English at B2 level or higher
• Excellent communication skills for effective player support
• Flexibility to adapt to various situations and player needs
• Accountability and reliability in handling player inquiries and issues
• Proactivity in identifying and addressing player concerns proactively
• Proficiency in navigating knowledge bases for efficient support
• Basic troubleshooting skills to assist players with technical challenges
• Availability for full-time work, including weekends and holidays, and on different time zones as needed
• Able to work onsite for an indefinite period (role will eventually transition to WFH)
• Previous BPO experience supporting a live chat environment (plus if you have experience handling 3 chat concurrencies) - must have!
• You have some knowledge of the community platforms (e.g. Discord, Slack) - this could be an asset.
• Familiarity in PC and console platforms is an advantage!

Benefits:

• Non-taxable Allowances
• HMO and Life Insurance
• Paid Time Offs
• Annual Wellness Subsidy

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