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As a Field Marketing Manager, you will be responsible for the full program lifecycle , from strategy and sales alignment through execution and pipeline attribution. This includes owning the end-to-end strategy, planning, and execution of field events across North America, building and managing a regional field marketing calendar, identifying and prioritizing markets, accounts, and formats that will have the greatest impact on pipeline and deal acceleration, and managing sponsorships, venue relationships, speakers, and third-party event investments end to end.

You will also drive measurable pipeline and revenue impact from every program, develop pre-event, day-of, and post-event engagement strategies that maximize registration-to-attendance conversion and sales follow-up, work hand-in-hand with sales and BDR teams to build targeted invite lists and ensure strong attendance from priority accounts, and track and report on program ROI, pipeline sourced and influenced, and attendee engagement metrics.

Additionally, you will serve as the primary field marketing point of contact for North America sales leadership, ensuring programs align with territory plans and revenue goals, coordinate with demand generation, content, product marketing, and brand teams to create compelling event collateral, messaging, and follow-up assets, and bring field insights back to the broader marketing team to inform campaign strategy and messaging.

The ideal candidate will have 7+ years of field marketing or event marketing experience in B2B SaaS, a proven track record of driving pipeline through field programs, a highly self-directed and execution-oriented mindset, strong project management skills, deep experience working cross-functionally with sales, BDR, and demand generation teams, excellent communication skills, and comfort with the event and marketing tech stack.

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The ideal candidate will have a proven track record selling into enterprise data, analytics, or related technology spaces, and 4+ years of prior experience managing a team of SDRs. They will be able to make autonomous decisions, organize and make sense of data, and adapt to changes quickly.

This role requires 25% in-person travel for purposes including new hire onboarding, team and department offsites, customer engagements, and other company events.

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In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform.

You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success. You'll report to the Director of New Business Sales and contribute to GitLab's revenue trajectory and position in a dynamic market.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs

Requirements include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills

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You'll focus on building relationships with C-level and senior technical buyers at high-growth companies, managing the full sales cycle from first outreach to close, and creating your own pipeline through consistent, high-quality prospecting.

In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform.

You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success. You'll report to the Director of New Business Sales and contribute to GitLab's revenue trajectory and position in a dynamic market.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs
• Applying GitLab's sales methodologies, including MEDDPICC and Command of the Message, to qualify pipeline, support healthy deal progress, and maintain predictable forecasting

Key qualifications include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills

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In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform. You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts for the Netherlands market
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs

Requirements include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills
• Language skills in Dutch

The New Business team is responsible for driving net-new logo acquisition and expanding GitLab's presence in untapped markets. Operating like a startup within GitLab, the team is made up of New Business Account Executives partnered with a dedicated SDR pod and supported by Sales Engineering, Marketing, and Customer Success, collaborating asynchronously across multiple regions and time zones.

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You will embed directly with our strategic accounts, large enterprises with complex data needs, often in financial services, insurance, and other regulated industries. You will work alongside their teams to understand their go-to-market challenges, then design and deliver bespoke intelligence applications that combine our third-party data with the customer's first-party data to drive real business outcomes.

You will own the engagement end-to-end: from discovery through deployment, from executive presentation through production code. You will work closely with our data and product teams to bring the full breadth of our data foundation to bear , company intelligence, contact data, buying signals, intent data, and specialized vertical datasets , assembled into purpose-built applications tailored to each customer's specific personas and workflows.

You will have access to incredible data, powerful infrastructure, and our most important customer relationships. What you build with them , and how you build it , will define the model going forward.

Responsibilities:

• Build the FDE Playbook
• Document what works: onboarding sequences, deployment patterns, integration frameworks, success metrics
• Feed field learnings back to product, engineering, and data teams to inform product direction and dataset priorities
• Own Strategic Customer Engagements End-to-End
• Serve as the primary technical point of contact for assigned strategic accounts
• Run discovery sessions, scope use cases, design solutions, build applications, and deploy them in the customer's environment
• You own the outcome , not just the delivery
• Deliver Custom Intelligence Applications
• Build bespoke 'single pane of glass' applications that unify our data with the customer's proprietary data
• These are purpose-built for specific personas and workflows , not configured off-the-shelf products
• Bridge Technical and Business Audiences
• Sit with the sales team
• Present to executive leadership
• Synthesize complex go-to-market data needs into clear, actionable proposals , then deliver the solution
• You're equally comfortable whiteboarding architecture with a data engineering team and presenting ROI to a CRO
• Drive Stickiness and Expansion
• Every application you build makes our data more deeply embedded in the customer's daily workflows
• Identify expansion opportunities as they emerge , new use cases, new personas, new datasets

Requirements:

• High Ownership, High Ambiguity Tolerance
• This role doesn't exist yet at ZoomInfo. You take ownership of outcomes , not tasks , and you're comfortable making judgment calls with incomplete information, building process where there is none, and figuring things out as you go
• Strong Software Engineering Fundamentals
• You write production-quality code
• You're proficient in Python, SQL, and modern web frameworks
• You're comfortable with APIs, data pipelines, cloud platforms (AWS, GCP, or Azure), and building applications that real users depend on daily
• Familiarity with API tooling , GraphQL, REST, Postman, authentication patterns (JWT, OAuth) , is a plus; deep expertise isn't required, but you should be comfortable navigating and integrating against APIs quickly
• You work fluently in LLM-based development environments like Claude Code or Codex , these are core tools in how we build, not a nice-to-have
• Customer-Facing Communication
• You've worked directly with customers in a technical capacity , solutions engineering, consulting, technical account management, or a previous FDE role
• You can synthesize complex data needs for an executive audience and discuss architecture with an engineering team in the same meeting
• You're comfortable navigating enterprise environments with competing stakeholders and priorities
• Go-to-Market Data Familiarity (Preferred)
• Experience working with B2B data, CRM systems, sales/marketing tech stacks, or similar go-to-market infrastructure
• You understand what it means to operationalize data in a revenue context

Why This Role

• The mandate is clear. Driving data consumption and growth across ZoomInfo's strategic accounts is a top company priority
• We already have working prototypes, validated customer demand, and executive sponsorship
• The data team, product team, and infrastructure are in place
• What's needed is the person who executes
• Enterprise customer access. ZoomInfo's customer base includes market-leading GTM organizations at some of the largest enterprises in the world
• You'll be embedded with these teams, solving real problems with meaningful budgets and complex data needs
• Best-in-class data and infrastructure. ZoomInfo's data foundation, GTM Data Store, query infrastructure, and vertical dataset catalog give you the raw materials to build custom intelligence applications that aren't possible anywhere else

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Key responsibilities include:

• Owning and scaling the GTM tech stack (HubSpot, Clay, Gong, internal tools).
• Architecting and automating workflows to remove manual GTM tasks.
• Building systems to support consumption-based forecasting models linked to product telemetry.
• Developing dashboards and reporting for leadership visibility.
• Partnering cross-functionally to align data flows across Product, Sales, and RevOps.
• Evaluating and implementing new technologies to expand automation coverage.

To succeed in this role, you will need deep experience owning and automating CRMs at scale, a proven track record designing and deploying AI/LLM-powered agent workflows for revenue operations or sales, and experience with consumption-based revenue models and hyperscaler GTM environments (AWS, Azure, GCP).

The role offers a competitive salary range of $200,000 - $400,000 USD, as well as a comprehensive total rewards package including equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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We believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom.

The Role

Belong is seeking a Sales Floor Operations Manager to help scale a fast-growing, high-velocity B2C sales organization without sacrificing execution quality. This is a hybrid role combining Sales Floor Management and Sales Operations / Revenue Operations ownership. It’s designed for an operator who thrives in the middle of action , someone who can enforce standards, bring structure, and translate strategy into daily execution.

Responsibilities

• Own day-to-day execution on the sales floor
• Drive discipline around activity levels and progression steps, pipeline hygiene and follow-up quality, cadence and sequencing adherence
• Enforce standards such as punctuality, preparedness, and accountability
• Partner closely with Sales Leadership to ensure strategy is executed without slowing the team down
• Act as the connective layer between leadership direction and rep execution
• Own cleanliness, accuracy, and reliability of Salesforce / Foundation
• Perform daily pipeline inspections and reporting
• Serve as the Salesforce power user for the Sales organization: CRM configuration, dashboards and reporting, dialers, automation, and tooling
• Simplify, document, and continuously improve sales processes
• Translate sales strategy into operational workflows that scale
• Identify bottlenecks and proactively implement fixes
• Use AI-powered tools to improve pipeline visibility, forecasting, and rep productivity
• Identify opportunities to automate manual workflows and reduce operational friction
• Partner with Sales, Product, and Ops teams to continuously upgrade tooling and processes

What We’re Looking For

• Strong background in B2C high-volume, high-velocity sales environments
• Previous experience managing or operating a fast-paced sales floor
• Proven Salesforce power user (reporting, automation, dashboards)
• Hands-on experience with modern sales tech stacks (CRM, dialers, automation tools)
• Familiarity with AI applied to sales workflows is a strong plus

Why This Role Matters

This role is foundational to scaling sales without breaking execution. Hiring more reps only works if the system behind them is bulletproof. You’ll help design and run the operating system for a repeatable, high-performing sales org. Your work will directly impact revenue growth, forecasting accuracy, and team performance

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You will own the vision and roadmap for Replit's GTM systems—including CRM and CPQ—while partnering closely with Finance and Legal on adjacent billing, order management, and revenue recognition workflows. You'll lead a growing team of systems professionals and collaborate across Sales, Marketing, Engineering, and other stakeholders to deliver scalable solutions that support both day-to-day commercial operations and board-level reporting.

This is a role for someone who has built and scaled GTM systems at organisations generating billions in revenue, understands the rigor required for public company controls and compliance, and thrives at the intersection of technology strategy and business operations.

Responsibilities

• Define and execute the long-term vision and roadmap for Replit's GTM systems, with direct ownership of CRM and CPQ platforms
• Own the Salesforce platform strategy and architecture, ensuring it scales to support complex enterprise sales motions, consumption-based pricing models, and multi-geo operations
• Partner with Finance, Legal, and Deal Desk on billing, order management, and revenue recognition systems and workflows, ensuring GTM systems feed accurate and timely data into downstream processes
• Establish systems and controls that meet public company reporting standards, including SOX-readiness for GTM-related processes and data flows
• Build, mentor, and lead a high-performing team of GTM systems professionals, fostering a culture of operational excellence and continuous improvement
• Drive cross-functional alignment across Sales, Marketing, Finance, Legal, and Engineering to ensure systems investments support business priorities and regulatory requirements
• Evaluate, select, and integrate best-in-class technologies into the revenue tech stack, making thoughtful build-vs-buy decisions as the organisation scales
• Develop data governance frameworks and ensure data integrity across all GTM systems, enabling reliable forecasting, pipeline management, and revenue reporting
• Leverage AI and automation to enhance system capabilities, reduce manual processes, and unlock productivity gains across revenue-generating functions
• Establish and maintain strong vendor relationships, negotiating contracts and managing third-party implementation partners

Requirements

• 15+ years of experience in GTM systems, revenue operations, or business systems, with at least 7 years in a leadership role managing teams
• Have built and scaled GTM systems infrastructure at organisations generating $1B+ in annual revenue
• Possess deep expertise in Salesforce architecture, including experience with enterprise-scale implementations supporting complex sales processes and integrations
• Have hands-on experience partnering on quote-to-cash processes (billing, order management, revenue recognition) and understand how CRM and CPQ systems integrate with downstream financial workflows
• Have direct experience supporting public company reporting requirements, SOX compliance, and audit readiness for GTM-related systems and controls
• Demonstrate a track record of effective cross-functional partnership with Finance, Legal, Sales Leadership, and Engineering teams
• Bring strong people leadership skills with experience building and developing teams in fast-paced, high-growth environments
• Can seamlessly move between strategic planning and hands-on technical problem-solving
• Communicate complex technical concepts clearly to executive and non-technical audiences

Bonus Qualifications

• Active Replit user with understanding of developer tools and coding platforms
• Experience at a high-growth SaaS company or developer-focused platform
• Background in finance, accounting, or business operations
• Experience with sales enablement and training programs
• Experience with consumption-based or usage-based revenue models in addition to traditional SaaS contract structures
• Bring familiarity with modern revenue tech stacks including tools like Stripe, Metronome, Nue.io, Workday Financials, or similar platforms
• Have experience integrating AI/ML capabilities into business systems to drive automation and predictive insights
• Hold relevant certifications such as Salesforce Architect credentials
• Have experience with international GTM operations and multi-currency, multi-entity commercial systems

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Location

Seoul, South Korea; Singapore

Employment Type

Full time

Location Type

Hybrid

Department

About the Team

The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.

Our Product Growth (PG) team is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets.

This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making.

About the Role

We are seeking a full-funnel growth athlete with deep expertise in product growth, growth marketing, creative-led social channels, Korean consumer behavior, funnel optimization, and sophisticated experimentation. You will own growth initiatives end-to-end, from ideation and creative development to deployment, measurement, and iteration, with a focus on Korea’s high standards for product quality, trust, and speed.

This role requires close collaboration with engineering, product, DS, and design to execute localized growth motions. You’ll focus on scaling acquisition through Korea’s dominant channels, optimizing conversion, and driving ChatGPT Business adoption across Korea’s sophisticated business and SME ecosystems.

This role is based in Korea. Travel as needed for key cross-functional sprints and regional collaboration.

In this role, you will:

• Design, launch, and optimize global paid and organic acquisition campaigns across channels (search, social, referral, influencer, programmatic), balancing efforts across B2B and B2C segments.

• Leading growth experiments and A/B testing across funnels and entry points - defining hypotheses, setting up measurement frameworks, enhancing conversions, and translating insights into scalable playbooks.

• Partnering with engineering and data science to build, test, and refine growth tooling, creative ops automation, and optimization algorithms.

• Managing full-funnel performance metrics, from CPM/CPC to LTV/CAC, and identifying new opportunities for efficiency and scale.

• Developing AI-native workflows that transform how we scale, reach, personalize bringing users from out-of-product experiences to in-product entry points and LTV-optimized user journeys.

• Build AI-first creative systems, collaborating with design to rapidly prototype and test high-performing assets.

• Expanding growth channels and market coverage, with attention to localization and regional performance nuances.

• Driving influencer and creator partnerships as part of the paid and organic growth mix.

• Collaborating with product teams to improve in-product conversion and onboarding flows.

• Developing and refining our attribution models, marketing tech stack, and automation processes to ensure we’re always optimizing for maximum impact.

You might thrive in this role if you:

• 8+ years of experience in growth optimizations, growth marketing, performance marketing, or product growth, or product strategy and operations experience, ideally in hyper-growth tech companies.

• Proven ability to launch, scale, and optimize paid channels.

• Strong analytical skills and proficiency with measurement and funnel optimizations. (BI, SQL, experimentation, statistically rigorous testing, conversion optimizations).

• Experience with AI-driven marketing tools, creative ops engineering, and workflow automation.

• Familiarity with engineering concepts and ability to work with technical teams to ship growth and martech infrastructure.

• A test-and-learn mindset and comfort with fast-paced, ambiguous environments.

• Excellent cross-functional communication skills and stakeholder management experience.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

New York City

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• $239K – $265K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.

About the Role

Growth Marketing is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets.

This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the centre of our decision-making.

This role is based in New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Designing and executing global paid acquisition campaigns across multiple channels (search, social, influencer, programmatic, emerging formats) to drive high-quality user growth.

• Leading growth experiments and A/B testing - defining hypotheses, setting up measurement frameworks, enhancing conversions, and translating insights into scalable playbooks.

• Partnering with engineering and data science to build, test, and refine growth tooling, creative ops automation, and optimization algorithms.

• Managing full-funnel performance metrics, from reach/engagement to LTV/CAC, and identifying new opportunities for efficiency and scale.

• Developing AI-native workflows that transform how we scale, reach, personalize bringing users from out-of-product experiences to in-product entry points and LTV-optimized user journeys.

• Build AI-first creative systems, collaborating with design to rapidly prototype and test high-performing assets.

• Expanding growth channels and market coverage, with attention to localization and regional performance nuances.

• Driving influencer and creator partnerships as part of the paid and organic growth mix.

• Collaborating with product teams to improve in-product conversion and onboarding flows.

• Developing and refining our attribution models, marketing tech stack, and automation processes to ensure we’re always optimizing for maximum impact.

You might thrive in this role if you are/have:

• 8+ years of experience in growth marketing, performance marketing, or growth product management, ideally in high-growth tech.

• Proven ability to launch, scale, and optimize paid channels at significant budgets.

• Strong analytical skills and proficiency with measurement tools (Google Analytics, internal BI tools, experimentation platforms).

• Experience with AI-driven marketing tools, creative ops engineering, and workflow automation.

• Familiarity with engineering concepts and ability to work with technical teams to ship growth and martech infrastructure.

• A test-and-learn mindset and comfort with fast-paced, ambiguous environments.

• Excellent cross-functional communication skills and stakeholder management experience.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through their products.

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Delhi, India; Singapore

Employment Type

Full time

Location Type

Hybrid

Department

About the Team

The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.

Our Product Growth (PG) team is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets.

This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making.

About the Role

We are seeking a full-funnel growth athlete with deep expertise in product growth, growth marketing, creative-led social channels, India consumer behavior, funnel optimization, and sophisticated experimentation. You will own growth initiatives end-to-end from ideation and deployment to measurement and iteration tuned to the region’s mobile and social dynamics.

This role requires strong cross-functional collaboration with engineering, data science, design, and product to scale highly localized growth levers. You’ll focus on scaling paid acquisition efficiently across high-impact channels, improving conversion across mobile and app funnels, driving new business adoption, and building infrastructure to maximize ROI while expanding India-specific channels, segments, and workflows.

This role is based in India. Travel as needed for key cross-functional sprints and regional collaboration.

In this role, you will:

• Design, launch, and optimize global paid and organic acquisition campaigns across channels (search, social, referral, influencer, programmatic), balancing efforts across B2B and B2C segments.

• Leading growth experiments and A/B testing across funnels and entry points - defining hypotheses, setting up measurement frameworks, enhancing conversions, and translating insights into scalable playbooks.

• Partnering with engineering and data science to build, test, and refine growth tooling, creative ops automation, and optimization algorithms.

• Managing full-funnel performance metrics, from CPM/CPC to LTV/CAC, and identifying new opportunities for efficiency and scale.

• Developing AI-native workflows that transform how we scale, reach, personalize bringing users from out-of-product experiences to in-product entry points and LTV-optimized user journeys.

• Build AI-first creative systems, collaborating with design to rapidly prototype and test high-performing assets.

• Expanding growth channels and market coverage, with attention to localization and regional performance nuances.

• Driving influencer and creator partnerships as part of the paid and organic growth mix.

• Collaborating with product teams to improve in-product conversion and onboarding flows.

• Developing and refining our attribution models, marketing tech stack, and automation processes to ensure we’re always optimizing for maximum impact.

You might thrive in this role if you:

• 8+ years of experience in growth optimizations, growth marketing, performance marketing, or product growth, or product strategy and operations experience, ideally in hyper-growth tech companies.

• Proven ability to launch, scale, and optimize paid channels.

• Strong analytical skills and proficiency with measurement and funnel optimizations. (BI, SQL, experimentation, statistically rigorous testing, conversion optimizations).

• Experience with AI-driven marketing tools, creative ops engineering, and workflow automation.

• Familiarity with engineering concepts and ability to work with technical teams to ship growth and martech infrastructure.

• A test-and-learn mindset and comfort with fast-paced, ambiguous environments.

• Excellent cross-functional communication skills and stakeholder management experience.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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About the role

The Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. This role ensures customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences.

Reporting to the Head of Revenue Enablement, this role is highly strategic and requires the ability to align enablement efforts with company-wide growth initiatives, influence senior leadership, and drive measurable impact on revenue outcomes. It is expected to operate at both the strategic and executional level, ensuring that enablement programs are not only designed but also successfully embedded in the field.

You’ll partner closely with Services & CS leadership, RevOps, Product, and Executive stakeholders to embed best practices, streamline workflows, and measure impact across all stages of the post-sales customer journey. While initially an individual contributor role, this position will scale into a leadership role as the company grows.

Key Responsibilities

Cross-Functional Alignment

• Partner with CRO, CS/Services leadership, RevOps, Product, and PMM to ensure alignment with GTM and customer experience priorities.

• Act as a strategic advisor on post-sales performance and field readiness.

• Proactively partner directly with senior leaders within the post-sales org to create programs and materials that improve the post-sales workflow.

Strategy & Program Execution

• Build and execute a global post-sales enablement strategy aligned to customer outcomes and retention goals.

• Implement and drive adoption of our customer engagement process, activity frameworks, and value realization practices.

• Develop training, onboarding, and ongoing skill development programs for the post-sales roles.

Field Engagement & Process Optimization

• Shadow customer calls, onboarding sessions, and support interactions to identify gaps and opportunities.

• Develop playbooks for onboarding, adoption, renewal readiness, escalation management, and customer health.

• Standardize best practices for QBRs, success planning, and issue resolution.

Tools, AI & Automation

• Partner with CS Ops/RevOps to integrate enablement tools and streamline workflows.

• Drive adoption of post-sales systems (e.g., Planhat, Salesforce, Omni).

• Identify opportunities to use AI and automation to reduce friction and improve efficiency.

Measurement & Insights

• Analyze performance data and adjust enablement programs based on insights.

• Review data to understand behavior change and recommend reinforcement or training programs to increase performance.

Experience Requirements

• 7–10 years in post-sales enablement, Customer Success, Support, Services, or related fields.

• Experience implementing customer success methodologies and driving adoption across global teams.

• Strong background in training, onboarding, and process optimization.

• Proficiency with CS/Support tech stacks and enablement platforms (e.g., CSPs, Salesforce).

• Ability to influence senior leaders and drive cross-functional alignment on complex projects.

• Experience in fast paced, high-growth environments.

• Comfort building from scratch and proven ability to scale programs over time.

Salary

We are targeting a salary range of $120,000 - $160,000, depending on experience.

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About the role

The Senior Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. This role ensures customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences.

Reporting to the Head of Revenue Enablement, this role is highly strategic and requires the ability to align enablement efforts with company-wide growth initiatives, influence senior leadership, and drive measurable impact on revenue outcomes. It is expected to operate at both the strategic and executional level, ensuring that enablement programs are not only designed but also successfully embedded in the field.

You’ll partner closely with Services & CS leadership, RevOps, Product, and Executive stakeholders to embed best practices, streamline workflows, and measure impact across all stages of the post-sales customer journey. While initially an individual contributor role, this position will scale into a leadership role as the company grows.

Key Responsibilities

Cross-Functional Alignment

• Partner with CRO, CS/Services leadership, RevOps, Product, and PMM to ensure alignment with GTM and customer experience priorities.

• Act as a strategic advisor on post-sales performance and field readiness.

• Proactively partner directly with senior leaders within the post-sales org to create programs and materials that improve the post-sales workflow.

Strategy & Program Execution

• Build and execute a global post-sales enablement strategy aligned to customer outcomes and retention goals.

• Implement and drive adoption of our customer engagement process, activity frameworks, and value realization practices.

• Develop training, onboarding, and ongoing skill development programs for the post-sales roles.

Field Engagement & Process Optimization

• Shadow customer calls, onboarding sessions, and support interactions to identify gaps and opportunities.

• Develop playbooks for onboarding, adoption, renewal readiness, escalation management, and customer health.

• Standardize best practices for QBRs, success planning, and issue resolution.

Tools, AI & Automation

• Partner with CS Ops/RevOps to integrate enablement tools and streamline workflows.

• Drive adoption of post-sales systems (e.g., Planhat, Salesforce, Omni).

• Identify opportunities to use AI and automation to reduce friction and improve efficiency.

Measurement & Insights

• Analyze performance data and adjust enablement programs based on insights.

• Review data to understand behavior change and recommend reinforcement or training programs to increase performance.

Experience Requirements

• 7–10 years in post-sales enablement, Customer Success, Support, Services, or related fields.

• Experience implementing customer success methodologies and driving adoption across global teams.

• Strong background in training, onboarding, and process optimization.

• Proficiency with CS/Support tech stacks and enablement platforms (e.g., CSPs, Salesforce).

• Ability to influence senior leaders and drive cross-functional alignment on complex projects.

• Experience in fast-paced, high-growth environments.

• Comfort building from scratch and proven ability to scale programs over time.

Salary

We are targeting a salary range of $120,000 - $160,000, depending on experience.

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