Library Information Assistant - 58th Street Library · Nypl

Mon, 27 Apr 2026 21:04:40 GMT

Nypl · New York, New York · onsite

The New York Public Library (NYPL) is seeking a Library Information Assistant to provide service to patrons of all ages. The successful candidate will assist with information queries, provide circulation services, and support the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.

Key Responsibilities: Provide circulation/reference service and instruction to library patrons of all ages using print, media and digital resources Answer questions from the public in person, over the telephone and electronically Perform community outreach to promote and increase public participation and use of library services Assist in planning and delivering library programs for children, teens and/or adults Instruct patrons on the use of the Internet, computer applications and other Library services Assist with fines & fees management, collection development/weeding, reserves and opening/closing procedures Ensure patrons follow library policies and procedures May take responsibility for the facility, staff and operations in the absence of the Library Manager Perform other related duties as required

Required Education & Experience: Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background Successfully demonstrated public service experience with the ability to work well with a diverse patronage Demonstrated interpersonal, oral, and written communication skills Successfully demonstrated ability to work as part of a team Appreciation of literature and desire to encourage reading in others Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases

Benefits: The New York Public Library values a welcoming and inclusive work environment and offers a range of benefits to its employees, including opportunities for professional development and a comprehensive benefits package.

Physical Duties: Move and transport up to 15 lbs Remain in stationary position for periods of time Daily use of a computer

Union/Non Union: Local 1930 FLSA Status: Non-Exempt Schedule: 35 hours per week to be scheduled during branch hours