Library Information Assistant - Stavros Niarchos Foundation Library · Nypl

Mon, 27 Apr 2026 21:04:49 GMT
Other

Nypl · New York, New York · onsite

The New York Public Library (NYPL) is seeking a Library Information Assistant to provide service to patrons of all ages. The successful candidate will assist with information queries, provide circulation services, and support the outreach and programming activities of the Library. They should be a creative customer service expert with a passion for helping people explore resources in ways that allow them to follow their interests and discover new ones.

Key Responsibilities:

Provide circulation/reference service and instruction to library patrons of all ages using print, media and digital resources

Answer questions from the public in person, over the telephone and electronically

Perform community outreach to promote and increase public participation and use of library services

Assist in planning and delivering library programs for children, teens and/or adults

Instruct patrons on the use of the Internet, computer applications and other Library services

Assist with fines & fees management, collection development/weeding, reserves and opening/closing procedures

Ensure patrons follow library policies and procedures

May take responsibility for the facility, staff and operations in the absence of the Library Manager

Required Education & Experience:

Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background

Required Skills:

Successfully demonstrated public service experience with the ability to work well with a diverse patronage

Demonstrated interpersonal, oral, and written communication skills

Successfully demonstrated ability to work as part of a team

Appreciation of literature and desire to encourage reading in others

Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously

Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices

Demonstrated knowledge of computer services including on-line searching, social media and reference resources and databases