As a People Consultant at Stripe, you will help make Stripe a great place to work and grow. You will work with business leaders, managers, and employees across Stripe to strategize and implement systems, processes, and programs to help people succeed.

Responsibilities

• Partner with and advise front line managers on all things people-related, including performance management and coaching, career development, employee relations, leveling and team effectiveness with a strong focus on belonging and inclusivity
• Advise and consult front line management on Stripe People policies and best practices, in collaboration with fellow People team members and counsel as necessary
• Partner directly with People Partners (HRBPs), managers, and leaders on wider organizational strategy and initiatives, including reorganizations
• Facilitate smooth roll out of key People programs, including front line manager support for performance review cycles, compensation cycles, employee engagement surveys and ad hoc programs
• Analyze and present on organizational health trends and insights to managers and leaders; manage tracking and reporting of some key people data to inform team strategy
• Ensure excellent employee experience through key life cycle stages including the departure processes
• Work with legal counsel and external consultants to help ensure Stripe’s compliance with local labor regulations

Requirements

• Minimum of 5+ years of HR experience; at least 2-3 years in a client facing HR role (e.g. HR Business Partner, Employee Relations partner)
• Experience partnering directly with managers on performance management, manager coaching, employee relations, team health, and team culture
• Strong analytical and problem-solving skills demonstrated through success diagnosing problems using data, reasoning clearly and determining viable solutions, and remaining flexible in those solutions’ implementation
• Experience utilizing company policies and practices to determine appropriate recommendations for action
• Exceptional communication skills, both written and verbal
• Strong working knowledge of employment legislation and practices in Mexico

Preferred Qualifications

• Experience working in a fast paced, growing environment, preferably in a technology company or a large scale organization
• Project management skills, with an ability to design and execute clear processes while successfully engaging peers and stakeholders to deliver work on schedule
• Proven ability to identify areas for improvement and escalate recurring themes to key decision makers when needed

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This role exists to ensure that distributed team models deliver effectively without eroding team health, clarity of ownership, or long-term talent retention. You will work closely with delivery leaders, local people leaders, franchise operations, and senior stakeholders to establish clear operating models, set expectations, and actively manage the additional complexity of cross product and team collaboration.

Responsibilities

• Own and continuously evolve the cross-site operating model for Shared Teams, ensuring clear accountability, decision rights, and role clarity across all locations.
• Establish and uphold end-to-end delivery accountability for Work Managers, ensuring priorities, commitments, and outcomes are aligned and consistently executed across locations.
• Partner closely with senior local leaders to safeguard team health, sustainability, and long-term engagement, particularly within distributed delivery structures.
• Set and model high standards for cross-site leadership behavior, including clarity in written direction, explicit prioritization, and inclusive, transparent decision-making.
• Proactively identify and mitigate the cost, complexity, and risk inherent in cross-site collaboration, including time-zone friction, asynchronous workflows, and decision latency.
• Design and maintain an effective operating cadence between Work Managers and Local Leaders to surface risks early, resolve ambiguity quickly, and enable timely, well-informed escalation.
• Intervene decisively when delivery models rely on heroics or unsustainable practices, reinforcing disciplined execution and long-term organisational health.
• Champion distributed teams as strategic contributors to product outcomes, ensuring they are fully integrated, empowered, and recognised as core partners in delivery.
• Represent cross-site system health, sustainability risks, and trade-offs with clarity and accuracy to senior leadership, enabling informed decision-making at the portfolio level.
• Define and articulate a compelling vision, clear direction, and operating boundaries for the Battlefield Shared Teams Group, guiding teams toward measurable realisation of that vision.
• Collaborate with Game, Production, Operations, and Craft leadership to establish resilient shared team structures, effective methodologies, and scalable development systems.

Requirements

• Strong delivery leadership background, with the ability to balance execution, sustainability, and long-term organisational health.
• Demonstrated ability to influence, align, and escalate across organisational and geographic boundaries.
• High judgment and systems thinking, with comfort operating in ambiguous, evolving environments.
• Clear and effective communicator, with a strong bias toward written clarity and shared understanding.

Qualifications

• 10+ years of experience leading complex teams, products, or organisations.
• 5+ years of experience operating in distributed or multi-site team structures.
• 5+ years of working at a senior lead capacity of live game development organisation with financial insight and data driven mindset
• Demonstrated success in senior leadership roles involving delivery ownership and people leadership.
• Experience working across time zones and cultures in a global organisation.

Nice to Have

• Experience building or scaling shared-team or hub-and-spoke operating models.
• Demonstrated success retaining and growing senior talent in distributed teams.
• Background in live service or continuously evolving product environments.
• You are influence-oriented, and excel at collaborating with other leaders and guiding the collective group to the best action, decision, or result.

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