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The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI's mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings together the world's best scientists, engineers, and business professionals. Our Go-To-Market (GTM) organization helps customers understand, adopt, and scale OpenAI's products and platform. Revenue Operations partners closely with Sales, Finance, and HR/People to drive disciplined planning and performance management. The GTM Planning team defines how company strategy translates into targets, segmentation, and coverage models that guide execution in the field, ensuring our GTM approach remains both analytically rigorous and operationally executable as we scale.

About the Role

We are hiring a GTM Planning operator to own target setting, segmentation, and coverage design centrally across our GTM organization. This is a high-impact individual contributor role responsible for defining how we set targets, structure GTM teams, and deploy coverage across segments and geographies. You will translate company growth goals into clear, actionable plans for the field and drive consistency and rigor across GTM planning processes. You will partner closely with Sales, Technical Success, and Finance leadership to shape planning decisions, frame tradeoffs, and continuously evolve how we maximize growth and efficiency.

Responsibilities

• Define and own the GTM region & segment target-setting methodology

• Translate company-level revenue goals into quotas across segments, roles, and region

• Drive tradeoffs across growth, efficiency, and coverage in partnership with Finance and GTM leadership

• Define customer and market segmentation (e.g., enterprise, midmarket, SMB, industry verticals, product motions)

• Continuously refine segmentation based on core KPIs and market dynamics

• Ensure segmentation is consistently applied across planning and territory execution

• Evolve coverage models in partnership with GTM leadership to optimize growth, efficiency, and customer engagement

• Analyze GTM performance drivers (e.g., attainment, segment performance, book size, coverage ratios)

• Identify opportunities to improve growth and efficiency

• Translate analysis into clear, actionable recommendations for leadership

• Partner closely with Sales leadership to ensure plans are credible and executable in the field

• Incorporate field feedback into planning iterations

• Deliver clear, executive-ready narratives to support planning decisions

• Drive how targets and segmentation are implemented in systems (e.g., Salesforce, BI tools)

• Partner with data and systems teams to ensure accuracy, scalability, and consistency

• Improve usability and reliability of planning data across GTM workflows

Requirements

• 7+ years of experience in Sales Strategy, GTM Strategy & Planning, Revenue Operations, or similar roles in a high-growth B2B environment

• Direct experience owning or heavily contributing to target setting, quota development, segmentation, and/or territory design

• Strong understanding of GTM mechanics (quota setting, territory design, book construction, coverage models)

• Deep modeling experience, including capacity modeling and topline / target setting (e.g., financial plans, quotas) to support GTM planning decisions

• Proven ability to translate business goals into structured plans and field-ready targets

• Advanced analytical skills (SQL, spreadsheets, BI tools such as Tableau) and experience with and planning platforms (e.g., Anaplan or similar tools)

• Strong communication and stakeholder management skills with the ability to influence senior leaders

Nice to Have

• Experience in consumption-based or usage-based models (e.g., API, PLG, hybrid motions)

• Experience in multi-product or rapidly evolving GTM environments

• Familiarity with AI products and the AI/ML ecosystem

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf).

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information.

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You will serve as a trusted advisor and operational force multiplier, bringing deep B2B SaaS expertise to help teams achieve revenue targets while building scalable frameworks that drive industry-specific customer success.

Responsibilities:

Industry Strategy & Analysis:

Partner with sales and regional leaders to develop go-to-market strategy, motions, country/region prioritisation and sector focus and strategy. Refine industry-specific go-to-market strategies across key verticals (e.g., Financial Services, Healthcare, Technology, Retail, Manufacturing etc.)

Identify Industry customer needs, pain points etc. and share feedback cross functionally to guide solution building across global teams such as product, engineering, finance, legal etc.

Build and maintain industry-specific value propositions, use cases, and sales playbooks

Drive territory and account segmentation strategies based on industry characteristics and opportunity

Establish industry benchmarks and best practices to guide sales approach and prioritization

Work with Finance on target setting, planning and bottom-up modeling

Go-to-Market Strategy & Execution:

Develop comprehensive industry frameworks that standardize how customers in each vertical derive value from our solutions

Drive quarterly, semi-annual, and annual planning cycles for industry-focused GTM segments

Analyse industry-specific sales metrics and pipeline dynamics to develop proactive insights

Partner with Account Executives to evolve sales motions and industry best practices based on vertical nuances

Continuously evaluate market opportunities, competitive positioning, and whitespace within target industries

Cross-Functional Leadership:

Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure industry alignment

Work with Product teams to communicate industry-specific feature requirements and market feedback

Prepare executive-level materials including industry performance reviews, strategic planning sessions, and board updates

Drive alignment across teams to ensure consistent execution of industry-specific go-to-market strategies

Partner with Marketing on industry-focused campaigns, events, and thought leadership initiatives

Operational Excellence:

Remove operational bottlenecks specific to complex industry sales cycles and compliance requirements

Execute critical processes including strategic account transitions, industry-specific CRM configurations, and vertical market data management

Optimise sales technology stack and ensure effective adoption of Salesforce and other sales tools

Establish sales process methodology, qualification criteria, and stage definitions for consistent execution

Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software

You may be a good fit if you have:

Required qualifications:

10+ years of experience in B2B SaaS or enterprise software, with focus on sales strategy, revenue operations, industry consulting, or commercial roles

Deep expertise in one or more enterprise industry verticals with proven track record of driving growth in those markets

Strong analytical capabilities with demonstrated ability to convert complex industry data into actionable insights and strategy

Direct experience in commercial GTM roles selling or supporting sales of B2B software solutions to enterprise customers

Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams

Track record of building sales capacity models, productivity frameworks, and headcount planning processes

Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools

Proven ability to influence and partner with C-level stakeholders and senior sales leadership

Track record of developing industry-specific frameworks, sales plays, and value propositions

Bachelor's degree in business, economics, or related field

Strong candidates may also have:

Experience at high-growth B2B SaaS companies, particularly in industry-focused GTM or vertical sales roles

Background in AI/ML, cloud infrastructure, or enterprise software companies serving multiple industries

Track record of scaling sales organisations through 3x+ growth periods in B2B software, including territory expansion and comp plan evolution

MBA or advanced degree

Experience building industry-specific go-to-market motions from scratch

Track record of scaling sales organisations through 3x+ growth periods in B2B software

Direct enterprise sales or sales engineering experience in complex, multi-stakeholder environments

Experience with emerging technologies (AI, ML) in enterprise contexts

Management consulting experience with focus on industry strategy or commercial excellence

Deadline to apply: None. Applications will be reviewed on a rolling basis.

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