44e79314-4d8 Senior Customer Success Manager The Senior Customer Success Manager is critical to helping customers receive value from their investment in Tanium. The role operates in a collaborative team environment with other CSMs, developers, enterprise services, and sales.

Key responsibilities include:

  • Leveraging technical domain expertise and internal resources to provide effective solutions to customer issues
  • Advocating for customers by sharing feedback and use cases to product and engineering, support center, and the account team
  • Ensuring customer success through proactive periodic health checks, product training, and developing and sharing technical best practices
  • Understanding customer complexity and creating the best path to full Tanium platform adoption and expansion
  • Contributing to strategic customer plans and executing assigned strategies and tactics in coordination with other members of the account team

We're looking for a highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity. The ideal candidate is curious, willing to learn from others, and eager to contribute suggestions and ideas to further customer and Tanium goals.

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]]> full-time senior onsite Endpoint Security, Endpoint Support/Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python), Tanium Certified Operator, Tanium Certified Administrator IT Technology Tanium https://logos.yubhub.co/tanium.com.png Tanium is a software company that provides a unified platform for endpoint management and security. https://www.tanium.com https://job-boards.greenhouse.io/tanium/jobs/7531615 Singapore, Singapore 2026-04-18 e37f29bf-e8d Customer Success Manager The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high-value, loyal customers. This customer-facing role will be responsible for customers each having thousands of endpoints running the Tanium platform and solutions.

The successful candidate will be able to manage a significant set of customers and use data and qualitative feedback to decide how best to engage resources to drive desired results. This position follows the Company's hybrid schedule, which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX or Durham, NC.

Key responsibilities include ensuring successful business outcomes for customers, understanding the unique complexity of customers, developing and maintaining relationships with customers, identifying opportunities for Tanium to be further integrated into customer business processes, and performing activities and data management to drive adoption and value against an agreed-upon plan with the customer.

The ideal candidate will be a highly organized self-starter who thrives in a fast-paced environment and is comfortable working in ambiguity. They will be curious, willing to learn from others in their discipline, their customers, and other roles at Tanium, and eager to contribute suggestions and ideas to further customer and Tanium goals.

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]]> full-time senior hybrid $55,000 to $170,000 endpoint technology, endpoint management, security, customer success, account management, sales, renewals, service management, project management, consulting, Tanium Certified Operator, Tanium Certified Administrator IT Technology Tanium https://logos.yubhub.co/tanium.com.png Tanium is an autonomous IT company that provides a unified platform for endpoint management and security. It empowers IT and security teams to make their organizations unstoppable. https://www.tanium.com https://job-boards.greenhouse.io/tanium/jobs/6494579 Addison, TX (Hybrid); Durham, NC (Hybrid) 2026-04-18