Job Title: HRBP Director, Product Management
\nWho We Are
\nAt Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
\nJob Description
\nJoin the team as Twilio's next HRBP Director, Product Management. This HRBP Director role partners directly with the senior leaders shaping Twilio's Product Management organization. This is a hands-on, high-impact IC role designed for someone who loves being at the heart of product strategy and innovation, thrives in product development environments, and energized by the opportunity to apply OE/OD practices and tools to ensure business success.
\nResponsibilities
\nYou'll shape the future of Twilio's Product Management org by crafting and delivering-on a bold talent strategy that elevate capabilities, evolve how teams collaborate, and strengthen organizations built to create world-class CPaaS products. This is achieved by:
\nQualifications
\nRequired:
\nDesired:
\nWhat We Offer
\nWorking at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
\nCompensation
\nThe estimated pay ranges for this role are as follows:
\nThis role may be eligible to participate in Twilio's equity plan and corporate bonus plan.
\nApplication
\nApplications for this role are intended to be accepted until 3/10/26 but may change based on business needs.
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\nKey responsibilities include: Acting as the primary People Partner presence for Japan & APAC, providing local context and understanding, and regional business understanding to partnerships. Working closely with functional People Partners to support the continued scaling of the teams in region by evolving team structures, roles, and operating models in line with business growth. Coaching senior leaders to strengthen leadership capability, team effectiveness, and performance in a high-growth, target-driven environment. Identifying and addressing organisational friction points by improving cross-functional alignment and operational clarity across teams. Embedding as a key partner across cross-functional stakeholders, including functional People Partners, Compensation, Recruiting, Learning & Development, BEI, and People Relations, to drive and deliver high-impact people initiatives. Leveraging data, organisational insights, and employee feedback to proactively inform decisions and drive measurable improvements in team health, effectiveness, and performance. Developing and driving a Japan & APAC people strategy that reflects both the region's stage of growth and its commercial priorities. Exploring and embedding AI tools and approaches that extend your reach and impact across the region.
\nRequirements include: 8+ years of HR/People experience, including significant experience as an HR Business Partner supporting senior leaders in a high-growth company. Multi-jurisdiction APAC experience. Practical working knowledge of employment law, cultural norms, and people practices across multiple jurisdictions. Generalist capability, demonstrated experience spanning Employee Relations & Operations, as well as strategic business partnering. Experience partnering with GTM or revenue organisations (Sales, Marketing, and/or Product Support), with an understanding of go-to-market dynamics. Strong understanding of cultural nuance and the ability to adapt your approach across the diverse markets of Japan & APAC. Demonstrated ability to influence senior leaders and drive alignment in fast-paced, ambiguous environments, including when operating remotely from CoEs.
\nPreferred qualifications include: Experience in high-growth SaaS or product-led companies. Fluency in Japanese.
\nAt Figma, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product, and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.
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