Responsibilities:

• Manage customer relationships and ensure prompt resolution of issuescssues
• Analyse market fluctuations and propose competitive pricing strategies
• Coordinate international shipments and track cargo movement
• Ensure compliance with customs regulations and procedures
• Develop and maintain strong relationships with logistics service providers
• Provide regular updates to customers on shipment status and any delays

Requirements:

• Bachelor's degree in International Trade, Logistics, or related field
• At least 3 years of experience in customer service, logistics, or freight forwarding
• Strong knowledge of import/export procedures and customs regulations
• Proficiency in Excel and ability to learn new software quickly
• Excellent communication and negotiation skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

• Competitive salary and bonus structure
• Comprehensive health insurance package
• Flexible working hours and remote work options
• Opportunities for professional development and growth
• Recognition and rewards for outstanding performance

If you are a motivated and results-driven individual with excellent communication and negotiation skills, we encourage you to apply for this exciting opportunity.

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