Helpshift is looking for a skilled Software Tester to join our team. As a Software Tester, you will work on projects that impact our conversations with consumers, bringing maximum value to them.

About the Team

At Helpshift, we have a QA Guild established which is responsible for performing QA for all projects that are executed across the organisation. The QA guild collaborates with engineering, product and design teams on implementation and user scenarios.

Role Details

Key Responsibilities

• Design Test Plans, Test Specifications and Test Cases for Product features.
• Take ownership of feature testing and drive to completion.
• Identify challenges, risks and provide test estimates for feature testing.
• Execute regression test suites.
• Perform exploratory testing.
• Driving and maintaining the automation test suites.
• Maximize test coverage for the most critical features of the system using automation.

Requirements

• 3+ years of experience in software testing and engineering.
• Proficiency in one of the programming/scripting languages (Java/JS).
• Hands on experience in version control systems like Git or SVN.

Benefits

• Hybrid setup.
• Worker's insurance.
• Paid Time Offs.
• Other employee benefits to be discussed by our Talent Acquisition team in India.

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Duties and Responsibilities

• Work closely with both the production team and clients to understand project requirements and develop technical strategies to meet project goals
• Develop and maintain efficient production pipelines and workflows for character art, character animation, prop creation, and environment creation
• Develop custom tools, plugins, and scripts to improve the efficiency of the art production pipeline
• Provide technical direction and support to artists and animators to ensure that projects meet quality standards and are completed on time
• Write documentation on technical art creation processes and guide artists on best practices
• Conduct research and development to identify and implement new tools and techniques that can improve production efficiency and quality
• Collaborate with other TAs and IT personnel to ensure smooth integration of software and hardware systems
• Manage technical aspects of projects, including identifying and mitigating potential technical risks and issues
• Mentor and train TAs, developing their skills and helping to build a strong technical team
• Participate in project planning and estimation processes

Requirements

• At least 20 years of experience in the game, animation, or VFX industry, with at least 10 years' experience in games, fulfilling a technical role
• Proficiency in one or more programming languages, ideally Python
• Strong knowledge of Windows, such as the command line, batch scripting & general troubleshooting
• Strong knowledge of industry-standard software and tools, such as Blender, Maya, Houdini, ZBrush, Photoshop, Substance Designer/Painter, and Unity/Unreal Engine
• Experience with art production pipelines and workflows for game development
• Experience with version control systems, such as P4, Git, or SVN
• Experience with multiple game genres and platforms
• Excellent problem-solving skills and ability to find creative solutions to technical challenges
• Strong communication and collaboration skills, with the ability to work effectively in a team environment
• Fluent in English

Benefits

• Social Insurance and Housing Fund
• Annual Leave
• Thirteenth salary
• Medical Check-up
• Free shuttle
• EAP Program

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