You will work together with experienced colleagues to ensure that our partners can successfully implement and continuously optimize our solutions. You will have the opportunity to dive deep into digital platform processes, partner onboarding, and performance optimization, and develop yourself step by step into an independent operations role.

Responsibilities:

• Support the implementation of HSD modules at new and existing partners.
• Accompany go-live phases and document technical setups.
• Support the analysis of product performance and create reports.
• Handle incoming technical partner requests.
• Maintain technical documentation and participate in testing new features.
• Collaborate closely with account management, product, and customer support.
• Collect partner feedback and pass it on to product and development teams.

Requirements:

• First professional experience (0-2 years) in a technical, digital, or customer-oriented environment (e.g., support, operations, consulting, project assistance, IT, e-commerce, SaaS).
• Basic technical understanding and interest in digital platforms and interfaces.
• Structured, reliable working style and willingness to learn.
• Good communication skills and enjoyment of working with customers and teams.
• First experiences with CRM or ticket systems are beneficial.
• Very good German and good English language skills.

Benefits:

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become real products, data informs our decisions, and continuous improvement helps us learn faster. Your work has meaning – and you'll see the difference directly.
• Learning: Grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across disciplines, and benefit from mentoring and personal learning budgets – with a special focus on AI.
• Great people: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes and keep our culture entertaining, ambitious, and human. Our customers are guests and hosts – people you can identify with – which makes our work meaningful and inspiring.
• Technology: Work in a modern tech environment. Experience the pace of a scale-up combined with the stability of a proven business model that allows you to continuously develop, test, and optimize new things.
• Flexibility: Enjoy the benefits of a hybrid work model with at least 50% office time for personal collaboration and work up to 8 weeks a year from inspiring locations. Stay connected through regular events and meetups across our nearly 30 offices.
• Additional benefits: Of course, we offer travel discounts, fitness rebates, and other perks that keep you full of energy. What sets us apart, however, is the opportunity to grow in a dynamic industry with great people and have a lot of fun.

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As we expand our Porsche Centre Munich South, we're looking for team members to join us from January 1, 2027, and support us with passion and dedication.

Join our team and apply as:

Service Assistant (m/w/d)

• Provide professional reception and customer service in the service area - personally and by phone.
• Offer stylish hospitality to our customers to ensure an excellent stay at the Porsche Centre Munich South.
• Coordinate and track service appointments, workshop orders, and customer communication.
• Create and maintain customer data and process service requests in the CRM system.
• Support service advisors with administrative order processing and documentation.
• Organize vehicle logistics within the company.

Requirements

• Completed vocational training in a commercial or technical field, preferably with experience in the automotive industry.
• First work experience in customer contact or service organization is an advantage; newcomers are also welcome.
• Strong communication skills, confident appearance, and high service orientation.
• Organizational talent and structured, independent working style.
• Proficient in MS Office (Outlook, Word, Teams, Excel) and familiar with digital systems.
• A well-groomed appearance and polished manners that meet the standards of the Porsche brand in every situation.

Company Profile

The MAHAG Group is a large automotive dealership with around 2,000 employees at its Munich location, operating under the brands Audi, Volkswagen, Volkswagen Commercial Vehicles, SEAT, Cupra, ŠKODA, Porsche, and Lamborghini.

Exclusive Insights

• A modern working environment in our expanded destination, offering an exclusive atmosphere and representative design for top-class customer service.
• High-quality, ergonomic working environment with modern systems and digital process support.
• A responsible field of work with high autonomy within an excellent market environment.
• Structured onboarding and collaborative work with experienced colleagues in our team.
• Open, appreciative teamwork in the service team with joint team events.
• The stability and security of a large, future-oriented company within the Volkswagen Group.
• Targeted career development through individual training opportunities and regular development discussions.
• Generous holiday allowance with 30 days of holiday and additional special leave on December 24 and 31.
• Exclusive employee conditions for vehicle purchases, service, and repairs.
• A comprehensive benefits program with discounts at partners and offers for bike leasing and Urban Sports Club membership.
• Support for your personal future provision through a contribution to occupational pension provision.

Contact

Contact Person:

Tobias Lex

Schleibingerstraße 12-16,

81669 Munich

Phone: +49 173 5201529

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