Anthropic is seeking a Certification Development Lead to build and scale a best-in-class certification program for our partner ecosystem.

We've launched our first certification, the Claude Certified Architect, Foundations (CCA-F), and now we need someone to turn that first credential into a comprehensive, multi-tiered program that our systems integrator, consulting, and technology partners rely on to demonstrate real competence with Claude.

This is a 0-to-1 build. You'll define the certification strategy, design the credential architecture, and build the program infrastructure from the ground up, all with our partner audience at the center.

You'll work at the intersection of program design and subject matter expertise: identifying what partners need to know, structuring the path to get them there, and collaborating with internal SMEs to ensure the content reflects how Claude actually works and where it's headed.

The systems and tooling that deliver certifications are being built by a separate team; your focus is the program itself, the credentialing framework, the partner experience, and the cross-functional relationships that keep it all connected.

Responsibilities

• Own the end-to-end certification program: define the vision, build the credentialing framework, and establish the multi-tiered certification path that scales with Anthropic’s partner ecosystem
• Design certification architectures, competency frameworks, and assessment methodologies that measure real applied skill, not just content exposure
• Build with the partner audience in mind: understand the needs, workflows, and incentives of SI, consulting, and technology partners, and design credentialing experiences that meet them where they are
• Collaborate with internal subject matter experts across Applied AI, Product, and Engineering to translate Claude’s evolving capabilities into rigorous, current certification content
• Partner with trainers and to ensure alignment between training delivery and credentialing requirements, so the learning journey and credential path reinforce each other
• Work cross-functionally with Partnerships, GTM Productivity, and Revenue Operations to connect certification outcomes to partner performance, pipeline attribution, and ecosystem health metrics
• Define and manage relationships with credentialing vendors and collaborate with the systems owner on platform and delivery infrastructure decisions
• Establish quality standards for assessments including validity, reliability, and fairness, and use assessment data to continuously improve the program
• Build the operational processes around certification lifecycle management: development, launch, renewal, versioning, and retirement of credentials as Claude’s capabilities evolve

Requirements

• 7+ years in certification program design, credentialing, developer education, or partner enablement, with demonstrated experience building programs from scratch, not just maintaining existing ones
• A track record of 0-to-1 builds: you’ve stood up a certification or credentialing program where one didn’t exist before, defined the strategy, earned stakeholder buy-in, and shipped it
• Deep understanding of partner ecosystems, particularly SI and consulting partner audiences, and the ability to design certification experiences that drive real adoption and competency within those organizations
• Strong educational design instincts: you think in terms of competency frameworks, learning progressions, and what it actually means to demonstrate mastery versus having been exposed to content
• Experience with assessment methodologies beyond multiple-choice, including performance-based assessment, portfolio evaluation, or scenario-based testing that measures applied skill
• Baseline fluency with AI and technology products, with the ability and curiosity to learn Claude’s product suite deeply enough to articulate the “why” behind each certification tier and competency requirement
• Clear, structured communication and the ability to work with non-education stakeholders (partnerships, sales, engineering) while maintaining rigorous program standards
• Comfort operating in ambiguous, fast-moving environments, making decisions with incomplete information, and iterating quickly based on partner and internal feedback

Preferred Qualifications

• Experience managing relationships with credentialing vendors (Pearson, Credly, or similar) and navigating the operational complexity of third-party certification delivery
• Familiarity with certification program economics: pricing, packaging, and the business model decisions that make a program sustainable
• Background in technical credentialing specifically, such as cloud certifications (AWS, GCP, Azure) or developer platform credentials
• Knowledge of psychometrics, credential validation, or assessment quality frameworks
• Experience benchmarking and learning from best-in-class programs from peer organizations
• Prior work at a high-growth technology company navigating rapid product change

Logistics

• Annual compensation range: $270,000-$365,000 USD
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: 7+ years
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time
• Visa sponsorship: We do sponsor visas!

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We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology.

As a Client Solutions Technical Director, you will drive the localisation and implementation of Engine’s platform with North American clients, providing guidance and advice around Engine’s capabilities.

You will also help shape Engine’s product for entry to the U.S. market and play a vital role in supporting Engine’s North American growth, contributing to growing the list of potential clients in the region as well as working closely with Product Management and Engineering to help shape Engine’s product roadmap to support these clients.

The Client Solutions Director will operate as part of the NA leadership team, working closely with our President (North America), and Engine’s global Client Solutions leadership.

The individual will help tailor our solution for the U.S. (priority) and Canadian markets and lead the technical aspects of client programmes from discovery through to build and the launch of new banks, underpinned by Engine.

You will develop strong relationships with our clients and implementation partners in North America and beyond.

We’re looking for a versatile, adaptable individual, who enjoys the challenge of a varied and collaborative role, with a strong product mindset.

You’ll enjoy problem solving, getting to the detail, helping new clients launch successful new and modern propositions and businesses, and supporting our clients throughout their transformation journeys.

Key responsibilities include:

• Operating as a key part of the NA leadership team and contributing to the success of establishing Engine in the US and Canadian markets with a compelling product and platform.
• Maintaining a global mindset, both learning from the global product & technology team and contributing findings to the global product roadmap for the benefit of all regions.
• Building strong relationships both internally and within client and partner organisations, from establishing initial client relationships through to implementation.
• Staying abreast of current product developments and innovations globally and applying to the North American market.
• Helping to grow our North American Solutions Architecture team.
• Collaborating with our product and engineering teams through the Discovery and Implementation phases to agree on product and platform requirements.
• Providing technical leadership on implementation programmes, using your technical and product knowledge to ensure successful implementations of the Engine platform.
• Using your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client.
• Working with prospects and clients, and with the broader North American Client Solutions team to identify and shape technical solutions to deliver a compelling and compliant product for the NA market.
• Supporting early stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in NA.
• Driving strategic client opportunities including supporting commercial and contractual conversations, preparing for pitches, and other marketing activities like events and thought leadership.
• Fostering and maintaining strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies.

Requirements include:

• A strong, client-centric product mindset and have worked in client-facing roles in banking, consulting, or at a technology company (5+ years experience).
• Experience in the U.S. banking sector and development of solutions for the market.
• Experience leading the technical delivery of large-scale, complex programmes in financial services.
• Rapidly understanding client problems and presenting solutions in a structured and informative manner.
• Excited by the potential for Engine’s technology to transform banking in the U.S. and Canada.

Your skills include:

• Being inquisitive, curious and able to understand client issues, needs and concerns while building trusted relationships.
• Applying a structured approach to complex or ambiguous problems.
• Having a technical aptitude and curiosity.
• Being self-motivated and able to work in a highly autonomous environment.
• Comfortable presenting to senior stakeholders, facilitating workshops and discovery sessions.
• Adapting your communication style to different stakeholders (senior clients, consulting organisations, engineering functions).
• Flexible in your approach to delivery.

Interview process includes conversational interviews, with the opportunity to ask questions and be curious.

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