Key Responsibilities:

Datacentre & Tech Room Operation

• Own the physical operation of the datacentres (power, cooling, space, cabling, security) and office technology rooms.
• Perform racking/stacking, structured cabling (copper/fibre), labelling, patching, and cable hygiene.
• Manage hardware lifecycle: installation, upgrades, moves/adds/changes, and decommissioning of servers, storage, and network gear.
• Coordinate and perform hardware replacements including RMAs with local and international vendors.
• Conduct regular inspections and capacity checks (power, cooling, space, ports) and proactively flag risks.

Infrastructure Monitoring, Incident & Change Management

• Monitor infrastructure and environmental alerts, respond to incidents, and perform first-line troubleshooting.
• Work within established ITIL/ITSM processes for incident, request, and change management (ServiceNow and Jira).
• Participate in maintenance windows and on-call/extended-hours work as needed for a 24x7 environment.
• Maintain accurate records (rack elevations, patch maps, serials, locations) in CMDB/asset inventory (ServiceNow and Nlyte).

Network Operations Support (CCNA-Level)

• Support deployment and basic configuration of network devices (switches, routers, firewalls, load balancers) under direction of Network Engineering.
• Perform physical connectivity tasks: patching, validating links, assigning and validating VLANs, and basic Layer 2/3 troubleshooting.
• Assist with basic configuration changes (e.g., access ports, trunks, simple routing changes) following strict change control.

Tooling, Automation & Integration

• Use and help enhance DCIM, monitoring, logging, and ITSM ecosystem for visibility and control of the datacentre estate.
• Contribute to the development of light automation to reduce manual tasks (inventory updates, checks, reporting).
• Contribute to the integration of the datacentre-related dataset with central platforms (CMDB, monitoring, capacity tools) via APIs and CLI tools.
• Contribute to and improve runbooks, SOPs, and documentation to standardize and automate recurring activities.

Risk, Compliance & Best Practice

• Adhere to security, compliance, and governance in accordance with the regulatory requirements for structured cabling and infrastructure.
• Follow strict access control, audit, and change procedures in line with local building management and colocation facility requirements applicable to datacentre facilities.
• Ensure all activities are performed with safety, resilience, and high availability in mind to support Millennium operations.

Essential Qualifications & Experience

• 5+ years in a datacentre or large-scale infrastructure environment (financial services or other mission-critical environments a plus).
• Proven experience managing racks, cabling, hardware installation, and decommissioning in multi-cabinet environments.
• Experience supporting office technology rooms / comms rooms (IDF/MDF) in addition to core datacentres.
• Prior experience working within carrier-neutral datacentre environments is highly desirable.

Datacentre & Hardware Skills

• Strong hands-on skills in racking/stacking, structured cabling (copper and fibre), and patch management.
• Understanding of datacentre power and cooling (PDUs, UPS, dual feeds, capacity management, hot/cold aisle concepts).
• Experience with remote management technologies (IPMI, iDRAC, iLO, console servers, OOB management).

Networking Skills (CCNA-Level)

• Solid understanding of TCP/IP, VLANs, trunking, basic routing, subnetting, and access control concepts.
• Ability to perform basic configuration and CLI-based troubleshooting on enterprise switches and routers.
• CCNA certification (or equivalent knowledge/experience) strongly preferred.

Tooling, Automation & Integration

• Comfortable working with ITSM and CMDB tools (e.g., ServiceNow, Jira Service Management) for tickets and asset management.
• Basic scripting ability (Python, PowerShell, or Bash) for task automation and data manipulation.

Desired Skills & Attributes

• Experience with DCIM tools and visual rack/patch management (e.g., Nlyte, NetBox or similar).
• Strong documentation skills (rack diagrams, patching schematics, runbooks, standard operating procedures).
• High attention to detail, strong sense of ownership, and ability to work independently.
• Clear and concise communication skills; able to coordinate with local facility management, vendors, and global teams across time zones.
• Ability to liaise with local vendors, building management, and colocation facility staff.

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Your primary responsibilities will include:

• Reporting to the job site during initial construction and reporting back to the engineering team as required.
• Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence.
• Rack and stacking of data center network equipment.
• Maintaining Warehouse inventory and asset management using our internal application.
• Labelling and troubleshooting for fibre/optics cables.
• Power supply cabling, installation, troubleshooting and repair.
• Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
• Managing, responding and resolving of data center operations tickets used cross functionally within xAI via Jira.
• Creating and maintaining documentation of tasks and standard operating procedures.
• Receipt and decommissioning of data center hardware.
• Vendor returns for infrastructure under and out of warranty.
• Managing spare parts inventory within the data center.
• Defining, designing, and implementing network layouts and solutions within our data centers.

To be successful in this role, you will need:

• A high school diploma or equivalency certificate.
• 2+ years of experience working with server, storage, compute and network hardware.
• 2+ years of experience troubleshooting and repairing servers and networking infrastructure.
• 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment.
• Strong Linux skills, including navigating the system's directories and filing system, manipulating files in the Linux shell, user permission configuration, package installation and software management.
• Ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and Bash or other scripting.
• Experience being on-call and ability to respond to critical events as needed.
• Experience leading Data Center Infrastructure projects.
• Curious to always learn new things within the Data Center World.
• Excellent prioritization and time management skills.
• Able to work in a fast-paced environment.
• Detail-oriented.
• Oracle Experience.
• Inventory Management.
• 4+ years of experience in Structured Cabling Copper/Fibre.
• 4+ years of experience in Power and Cooling concepts inside the data center.

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Responsibilities

• Perform troubleshooting and monitoring of servers, diagnose and repair issues.
• Maintain our network infrastructure, including network gear swaps, troubleshooting optics/fiber links, and repairing them.
• Manage, respond, and resolve data center operations tickets used cross-functionally via Jira.
• Create and maintain documentation of tasks and standard operating procedures.
• Receive and decommission data center hardware.
• Install racks, servers, and switches, including staging racks in place, cabling, power up, and handoff of hardware to the provisioning team for customer capacity allocation.
• Maintain warehouse inventory and asset management using our internal application.
• Vendor returns for infrastructure under and out of warranty.
• Manage spare parts inventory within the data center.
• Define, design, and implement network layouts and solutions within our data centers.

Qualifications

• 2+ years of experience working with server, storage, compute, and network hardware.
• 2+ years of experience troubleshooting and repairing servers and networking infrastructure.
• 1+ year of experience in inventory management, and ordering, receiving, and shipping server and network equipment.
• Strong Linux skills, including proficiency in lifting 75 lbs.
• Ability to work 24/7 in a fast-paced environment with excellent prioritization and time management skills.

Preferred Skills and Experience

• Experience being on-call and responding to critical events as needed.
• Experience leading Data Center Infrastructure projects.
• Curious to always learn new things within the Data Center World.
• Excellent prioritization and time management skills.
• Able to work in a fast-paced environment and detail-oriented.
• 1+ year of experience in structured cabling copper/fiber.
• 1+ year of experience in power and cooling concepts inside the data center.

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Datacenter Networking Technician, AI Compute Deployment - Stargate

Location

Remote - US

Employment Type

Full time

Location Type

Remote

Department

Scaling

Compensation

• $86.4K – $228K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team:

OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. Our Stargate program develops and deploys massive, state-of-the-art data center campuses in partnership with industry leaders today—and through future OpenAI infrastructure projects tomorrow. We design for scale, speed, and reliability, and we need experienced technicians who can translate network blueprints into physical reality.

About the Role:

We are seeking a Senior Data Center Networking Technician who thrives in fast-moving build environments and is eager to roll up their sleeves during active datacenter deployments.

Your first assignment will focus on the physical bring-up of network infrastructure at a large partner-operated campus, collaborating with partner teams and their delivery vendors to achieve agreed performance and reliability targets. As that campus reaches steady state, you will transition to lead network deployment for future OpenAI data center projects, defining standards and guiding implementation across multiple locations.

_Candidates must be able to sit onsite in Abilene, Texas 5 days per week_

In this role you will:

• Serve as OpenAI’s technical lead technician during the current campus build, partnering with internal engineers and external contractors on design reviews, installation plans, and acceptance criteria.

• Spend significant time on the data-center floor performing inspections, assisting with cable routing/termination when needed, conducting fiber testing (OTDR, power levels, continuity), and resolving installation challenges in real time.

• Troubleshoot and optimize cabling routes, patching, and equipment turn-up to ensure clean, reliable handoff to network operations.

• Contribute to design discussions and peer reviews for structured cabling and physical network layouts, providing practical field feedback to engineering teams.

• Develop repeatable engineering standards, as-built documentation, and deployment playbooks to accelerate future OpenAI campuses

• Transition to hands-on design and deployment leadership for upcoming OpenAI data center expansions, owning network physical-layer deployment from design through commissioning.

You might thrive in this role if you:

• Have 7+ years of experience in large-scale datacenter network deployment, structured cabling, or physical-layer installation.

• Possess deep knowledge of fiber/copper plant design, cabling standards, and hyperscale network best practices.

• Excel in field work while applying seasoned technical judgment to solve complex installation and testing issues.

• Adapt quickly to changing build conditions and enjoy learning emerging networking technologies.

• Communicate clearly with construction, engineering, and operations teams to drive projects to completion.

• Are willing to be based at a partner campus during the initial build phase and to travel to future OpenAI data center projects.

Preferred Skills:

• Exposure to automation tools (Ansible, SaltStack) or scripting (Python, Shell) for configuration or documentation.

• Experience with hyperscale Clos fabrics or large-scale network design.

• Familiarity with routing and switching concepts (BGP, OSPF, EVPN/VXLAN) and basic Linux/network troubleshooting.

• Industry certifications such as BICSI, CCNA/CCNP, or equivalent.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we are building a team of talented individuals who share our values and are passionate about making a positive impact on the world.

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