{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/strong-understanding-of-apis-and-ability-to-debug-integration-issues"},"x-facet":{"type":"skill","slug":"strong-understanding-of-apis-and-ability-to-debug-integration-issues","display":"Strong understanding of APIs and ability to debug integration issues","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_a7ecea67-cee"},"title":"Support Engineer","description":"<p>As a Support Engineer at Zuma, you&#39;ll be a bridge between our customers, engineering team, and product vision. You&#39;ll ensure new customers onboard smoothly, integrations run reliably, and support operations scale as we grow.</p>\n<p>This is a hands-on role for someone who loves problem-solving, can dive into APIs and databases, and takes pride in clear documentation and communication. You&#39;ll help property managers succeed with our AI platform while also driving continuous improvements in our internal tools and processes.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Maintain and help debug Zuma&#39;s internal admin onboarding tool for new customers</li>\n<li>Configure and manage backend feature flags for customers</li>\n<li>Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and fully functional</li>\n<li>Keep integration documentation accurate and up-to-date (and improve it for easier adoption)</li>\n<li>Debug existing integration issues when regressions occur</li>\n<li>Investigate and report on basic AI hallucination issues and knowledge base inconsistencies</li>\n<li>Collaborate with engineering to automate repetitive tasks and improve onboarding/support workflows</li>\n</ul>\n<p>Why This Could Be Your Dream Role:</p>\n<ul>\n<li>You want to work at a company where customers feel your impact every day</li>\n<li>You&#39;ll have autonomy to design and implement innovative technical solutions</li>\n<li>Your work will directly impact thousands of apartment communities and millions of renters</li>\n<li>You&#39;ll receive significant equity in a venture-backed company with strong traction</li>\n</ul>\n<p>Why You Might Want to Think Twice:</p>\n<ul>\n<li>This is a demanding role that will often require extended hours and deep commitment</li>\n<li>As a founding team member, you&#39;ll need to wear multiple hats and step outside your comfort zone</li>\n<li>You&#39;ll need to make thoughtful tradeoffs between innovation and immediate needs</li>\n<li>You&#39;ll interact directly with customers to understand their needs and occasionally travel to their offices</li>\n<li>We&#39;re a startup - priorities can shift rapidly as we respond to market opportunities and customer needs</li>\n</ul>\n<p>Other Benefits:</p>\n<ul>\n<li>Great health insurance, dental, and vision</li>\n<li>Gym and workspace stipends</li>\n<li>Computer and workspace enhancements</li>\n<li>Unlimited PTO</li>\n<li>Company off-sites with the team</li>\n<li>Opportunity to play a critical role in building the foundations of the company and Engineering culture</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_a7ecea67-cee","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Zuma","sameAs":"https://www.zuma.com","logo":"https://logos.yubhub.co/zuma.com.png"},"x-apply-url":"https://jobs.lever.co/getzuma/aeba8354-1a4c-4ebf-88c5-025de0c4cd4e?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"hybrid","x-experience-level":"entry","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Basic coding ability (Python or JavaScript)","Familiarity with databases (MongoDB / Postgres)","Strong understanding of APIs and ability to debug integration issues","Clear written and verbal communication skills","Attention to detail with a knack for documenting processes clearly and efficiently"],"x-skills-preferred":["Prior experience supporting SaaS or AI-driven platforms"],"datePosted":"2026-04-17T13:12:42.182Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"US and Canada"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Basic coding ability (Python or JavaScript), Familiarity with databases (MongoDB / Postgres), Strong understanding of APIs and ability to debug integration issues, Clear written and verbal communication skills, Attention to detail with a knack for documenting processes clearly and efficiently, Prior experience supporting SaaS or AI-driven platforms"}]}