The role requires precision, accuracy, organization, and excellent deadline management. It reports directly to the Documentation Manager (DM) and assists the DM in ensuring that all reports are completed in a timely and accurate manner.

Key responsibilities include maintaining an effective and rigorously accurate filing system, preparing logistical elements, questionnaires, documentation, and summaries related to embarkation and disembarkation, and assisting the Documentation Manager with daily movement reports.

The role also involves handling and resolving guest issues arising from documentation issues, promptly reporting situations that require the attention of the Documentation Manager, and managing inventory, preparing, and distributing special certificates related to milestones achieved by a vessel.

Additional responsibilities include acting as a point of contact for international guests, providing secondary assistance with translations, and actively promoting the use of the Company's proprietary Navigator App.

To be successful in this role, candidates should possess strong organisational skills, excellent verbal and written communication skills, and the ability to work well under pressure.

The ideal candidate will have a college or university degree or equivalent experience in hospitality management, business administration, or a related field, and a Marlins Score of 90 or above. Experience in a HAL Guest Services position is preferable.

Benefits include a competitive salary, opportunities for professional development, and a comprehensive benefits package.

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Key responsibilities include:

• Managing the site Materials Review Board (MRB) process
• Inspecting to verify non-conforming parts at Reston Site and at Supplier Sites as assigned
• Partnering with Site Supplier Quality Engineering Organisation to support Supplier Quality Control
• Assisting in the root cause analysis
• Assisting in the dispositioning of non-conforming material and ensuring the tasks are completed in a timely manner
• Managing internal re-work to support dispositions
• Ensuring data collection and entry is accurate and complete for the MRB process
• Communicating the process performance and quality issues to key stakeholders to drive improvements
• Executing vendor return material authorisation (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers
• Performing Verification of First Article Inspection (FAI) on incoming material and coordinating acceptance of FAI data submitted by suppliers
• Managing quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability
• Creating inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers. Executing inspection as needed
• Training technicians and inspectors to execute inspection plans and data capture in the process
• Proposing, developing and implementing quality assurance policies and procedures and reviewing with the product quality engineers
• Reviewing and proposing continuous improvement projects for productivity gains, quality improvements, and benefits to Anduril's quality policy
• Supporting the calibration process by conducting recalls, managing the calibration database, and logistics with third party calibration services, as per the direction of the product quality engineers
• Deep diving into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality
• Staying current with new inspection technologies and techniques and recommending improvements to the inspection process

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The Detection & Response (D&R) team plays a critical role in protecting our systems, users, and data from security threats. We’re looking for an experienced Technical Program Manager to own and evolve incident management within D&R.

You’ll be the driving force behind maturing and scaling our incident response lifecycle,from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented.

Responsibilities

• Own the end-to-end D&R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.

• Serve as incident commander for security incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.

• Establish and run incident commander rotations within D&R, ensuring clear ownership and effective coordination during incidents of varying severity.

• Drive post-incident accountability by defining how action items are captured, assigned, tracked, and completed across teams,ensuring follow-through on both tactical fixes and strategic improvements.

• Gather, analyse, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organisation is most vulnerable.

• Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritise and implement broad fixes and preventive improvements that address root causes rather than symptoms.

• Lead incident review forums (post-mortems, retrospectives) and ensure learnings are captured, socialised, and acted upon across the organisation.

• Develop and maintain D&R incident response documentation, playbooks, runbooks, and training materials; keep them current as the threat landscape and our systems evolve.

• Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time-to-detection for security events.

• Define, develop, and track incident management KPIs and report regularly to D&R and Security leadership.

• Support broad cross-functional training and initiatives to uplevel security awareness across the company (e.g. Tabletop exercises, training, talks).

You may be a good fit if you:

• Have 7+ years of experience in technical program management, incident management, or security operations, with significant time spent in a detection & response or security incident response context.

• Have led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment.

• Have a demonstrated track record of turning incident data into organisational improvements,not just writing post-mortems, but driving the cross-functional work to implement systemic fixes.

• Are comfortable participating in on-call responsibilities and leading incident response during high-severity security events, including off-hours.

• Have experience building and scaling operational processes from the ground up in environments where structure didn’t previously exist.

• Excel at driving accountability and follow-through across multiple teams without direct authority,you know how to influence, track, and close the loop.

• Have strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritisation.

• Are highly organised with a knack for bringing structure to ambiguous, fast-moving situations.

• Have excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders, including executive leadership.

• Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information.

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

• Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we’re different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We’re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation

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