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You won&#39;t be handed a backlog. You&#39;ll be handed challenges like &quot;our hosts spend too much time on guest communication&quot; or &quot;we need to understand why conversion drops here&quot; and you&#39;ll figure out what to build.</p>\n<p>Ship fast, learn faster. We measure output in customer impact, not lines of code. You&#39;ll take features from idea to production, often in days.</p>\n<p>Work at the frontier. Our Agentic Experience team builds AI agents that handle thousands of real guest-host conversations, automate complex workflows, and push the boundaries of what&#39;s possible with LLMs in production.</p>\n<p>Know your tools, stay curious. 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If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p><strong>About the Team</strong></p>\n<p>ChatGPT is a rapidly evolving system: new capabilities ship continuously, product surfaces change quickly, and usage patterns shift week-to-week. Supporting that pace requires infrastructure that can handle real production constraints—high concurrency, unpredictable traffic patterns, complex dependency graphs, and frequent change.</p>\n<p>The job of ChatGPT Infrastructure is to build and operate the platforms that make fast iteration possible without breaking performance or reliability. We design the shared systems, data paths, rollout mechanisms, and reliability guardrails that teams rely on when shipping changes to ChatGPT at scale.</p>\n<p>We focus on high-leverage infrastructure: primitives and “golden paths” that turn hard-won operational lessons into defaults—so engineers don’t need to rediscover the same failure modes, latency pitfalls, or integration issues each time they build something new.</p>\n<p><strong>About the Role</strong></p>\n<p>We’re hiring Senior and Staff engineers to design and build infrastructure systems that sit underneath ChatGPT and multiply the effectiveness of the teams building user experiences.</p>\n<p>This is not a “keep the lights on” role. It’s a platform-building role: you’ll define interfaces, develop core abstractions, and create tooling that makes safe, fast iteration the norm. Your work will show up as less friction, fewer regressions, better performance, and systems that scale gracefully as the product expands.</p>\n<p><strong>Where You Can Have Impact</strong></p>\n<p>You might work on one or more of these areas (without being locked into any single lane):</p>\n<ul>\n<li><strong>Platform foundations &amp; frameworks:</strong> core libraries, service frameworks, and shared components that standardize how systems are built, integrated, and evolved.</li>\n</ul>\n<ul>\n<li><strong>Scalability &amp; performance primitives:</strong> patterns and infrastructure that reduce tail latency, improve throughput, and keep costs predictable as demand grows.</li>\n</ul>\n<ul>\n<li><strong>Reliability guardrails:</strong> mechanisms that prevent outages by design—rate limiting, load shedding, dependency isolation, backpressure, safe fallbacks, and “make it hard to regress” controls.</li>\n</ul>\n<ul>\n<li><strong>Developer productivity via golden paths:</strong> paved roads for common workflows (data access patterns, service integration patterns, request lifecycle patterns) that are fast, safe, and easy to use.</li>\n</ul>\n<ul>\n<li><strong>Observability &amp; debugging systems:</strong> instrumentation, metrics models, and investigative tooling that turn “it’s slow” into a precise, actionable diagnosis.</li>\n</ul>\n<ul>\n<li><strong>Safe change management:</strong> deployment and rollout systems that support rapid iteration with confidence—progressive delivery, automated verification, and fast rollback strategies.</li>\n</ul>\n<ul>\n<li><strong>Interface and contract design across boundaries:</strong> clean APIs and stable contracts that reduce coupling and allow independent evolution across a complex ecosystem.</li>\n</ul>\n<p><strong>What You’ll Do</strong></p>\n<ul>\n<li>Build and evolve infrastructure platforms that many engineers and services depend on.</li>\n</ul>\n<ul>\n<li>Translate messy real-world constraints into clean abstractions: simple APIs, enforceable contracts, safe defaults.</li>\n</ul>\n<ul>\n<li>Drive improvements in reliability and performance through principled design, measurement, and iterative hardening.</li>\n</ul>\n<ul>\n<li>Partner across engineering and product to identify systemic pain points and turn them into reusable solutions.</li>\n</ul>\n<ul>\n<li>Own outcomes end-to-end: design → implementation → rollout → operational maturity.</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<p><strong>**Minimum Qualifications</strong></p>\n<ul>\n<li>Experience building and operating large-scale distributed systems in production (high throughput, concurrency, and failure handling).</li>\n</ul>\n<ul>\n<li>Strong fundamentals in systems design, including caching, consistency, queueing/backpressure, and resilient dependency management.</li>\n</ul>\n<ul>\n<li>Ability to reason about performance (latency distributions, tail behavior, bottlenecks) and translate that into concrete engineering work.</li>\n</ul>\n<ul>\n<li>Track record of building platforms</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_6ca4482e-ce8","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/e6981259-c1d0-46de-8376-56bde28cfb10","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$255K – $405K","x-skills-required":["Experience building and operating large-scale distributed systems in production","Strong fundamentals in systems design","Ability to reason about performance","Track record of building platforms"],"x-skills-preferred":["Scalability & performance primitives","Reliability guardrails","Developer productivity via golden paths","Observability & debugging systems","Safe change management","Interface and contract design across boundaries"],"datePosted":"2026-03-06T18:27:48.246Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Experience building and operating large-scale distributed systems in production, Strong fundamentals in systems design, Ability to reason about performance, Track record of building platforms, Scalability & performance primitives, Reliability guardrails, Developer productivity via golden paths, Observability & debugging systems, Safe change management, Interface and contract design across boundaries","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":255000,"maxValue":405000,"unitText":"YEAR"}}}]}